8500 A909N

I have a PRO 8500 Premier; A909N inkjet. The print options are: "Print in Grayscaleff"; "High Quality'; "Black Ink Only". Since a Mechanical Engineering degree and 40 years of experience in the aerospace industry does not equip me to understand computereze, I need some hand-holding.
I want to set the printer to print color when the document contains color and use the black cartridge when it is all black. The object is to get the print job done with the least expensive ink cost.
Is this printer capable of being set up for the above desired setting? If so, what is it? It would appear that "Black Ink Only" and "High Quality" would not do the job, but will "Print in Grayscale Off" cause black printing to be "maufactured" from color? (That sounds expensive.)
Would appreciate answer in simple terms, since, as stated above, I am handicapped because of my limited education and experience.
Thanks
Jim Neely, Tullahoma
This question was solved.
View Solution.

Hi,
Welcome to the colorful world, there are 3 options:
1. Grayscale off: print in colors.
2. High quality: Print in B&W but using a mixture of all colors (yes, very expensive but High quality B&W)
3. Black ink only: print in B&W and only use black ink.
Please note: even using Black ink only as default, printer still uses other inks (much less) during warming up process.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

Constant Printing Restart on a networked HP Officejet Pro 8500 A909N Series printer

Hello,
I'm curious if anyone has run into this problem before. I have a HP Officejet Pro 8500 A909n Series printer that I have setup as a network printer. This has been accomplished through a print server.
I installed the printer's drivers based upon the cd that came with the printer, in the box.
The problem is that whenever a user prints, say it's a simply one page document... the printer will repeatedly print that single page until it runs out of paper. I have stopped/restarted the print spooler. I've rebooted the printer and the print server. I have deleted the drivers and readded them. I've tried installing drivers from HP's website and then installing those. I have attempted to delete the printer from the server and start from scratch.
When I monitor the print queue, I can see the service restart after each document prints. I can't figure out how to get this to stop.
Does anyone have a suggestion; or has anyone run into this problem? I'm not sure which forum to put this in. I chose the Networks/Wireless forum, even though this is running on a wired network with wireless disabled.
I certainly appreciate any asistance.
-Craig

It ended up being an issue with the port. I had used the same port as the last HP printer that I replaced. This printer needs to run on a TCP/IP port, and not an HP port.
Problem solved.
Oh, and it was wired, with wireless disabled.

Printing with HP Officejet Pro 8500 A909n Series Printer & Apple Air Print

I am trying to use my IPad and print from it through Air Print.
Has anyone had any success in printing from an IPad, using the latest Apple IPad operating system (iOS 4.2) to an HP Officejet Pro 8500 A909n Series Printer?
The documentation from Apple indicates compatibility with:
HP Officejet Pro 8500A e-AiO HP Officejet Pro 8500A Plus e-AiO HP Officejet Pro 8500A Premium e-AiO
Will the 8500 A909n work?
Thanks.

Hi,
Airprint is not supported for HP Officejet Pro 8500 A909m Series.
Thank you.
I am an HP employee
**** Please mark the post that solves your problem as "Accepted Solution" ****

HP Officejet Pro 8500 A909n

I have a HP Officejet Pro 8500 A909n that I have had for awhile. Recently it starting printing in pink although my settings was for black ink only. Then it stopped and started printing in black again. Would like to know what caused this.
Also, wanted to know if in order to print in Black if the color cartridges have to have ink in them. I read somewhere the carridges themselves have to be in place but it didn't say the color cartridges had to have ink in them. I don't use color and don't want to buy new color cartridges if I don't have to.
Would welcome some help on these 2 items. They may even be related to the problem.
Thanks.
This question was solved.
View Solution.

Hello @JCooper615!
Thank you for posting on the HP Forums!
You had mentioned that the printer printed pink when you had black cartridge only selected. I am not too sure exactly what caused that to happen but I can provide some suggestions that may prevent it from happening again.
Its possible the printhead in the printer needs to be cleaned. To run a printhead cleaning on the printer just press the "setup" icon on the printer screen. Once your in the setup menu press "tools" and then press "clean printhead". The printer will run the printhead cleaning and print out a report.
Another thing I suggest is to remove the printheads and manually clean them. Sometimes ink can mist up onto the copper contacts of the printhead. this can cause a poor electrical contact and may result in poor print quality. For instructions on how to manually clean the printhead click: http://support.hp.com/us-en/document/c01609042
The printer takes 4 cartridges and 2 printheads. The printheads are what actually put the ink on the page and they need to be replaced from time to time. If the issue continues you may need to install a new printhead.
You also wanted to confirm if the printer needs color cartridges to print. The printer requires all the ink to be installed in order to print. If a color cartridge is empty then the printer will display a message that it is depleted. The message will not go away until that new cartridge is installed and will prevent you from printing. When printing in black the printer still uses a small amount of color. This is to ensure the ink tubes do not clog and the printheads do not dry out from lack of usage.
Some printers take cartridges that have printheads built into them. Some printers like the ENVY 5530 and Officejet 4630 do not require the color cartridge too be installed in order to print. They can print in a single cartridge mode. So if you run out of color you can just remove it and continue to print in black and white.
Thanks again for posting on the HP Forums!
Enjoy your day!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

Officejet Pro 8500 a909n with laptops

I have a client with 2 Dell Windows 7 laptops, connected wirelessly to an Officejet Pro 8500 a909n at home. Both laptops are carried between office and home locations. They also access the office remotely from home via a VPN to a Windows 2008 R2 Terminal Server running Easy Print. The 2 laptops are identical, and the same version of the HP Printer Software is installed on both. But one of them keeps having a problem where the print queue on the laptop stops working. Documents are hung in it, and its Port IP address is different each time this happens.
Someone before me set it all up, but I am ready to do a total redo!!! What is the most reliable way to set this printer up? Will a static wireless IP address fix it? The printer itself has a fixed IP address, but that is always different from the wireless addresses showing up on the laptops.
It seems like the queue problem occurs after the laptop has been taken offsite and brought back home again. But the other one works fine after going offsite. The only difference between the laptops' offsite network is: the one with the problem has a USB-based docking station at work, and the one that works well has a Dell docking station that uses the laptop's native dock port on the bottom.
When I run the Windows 7 built-in Printer Troubleshooter, it does not find any problems besides documents stuck in the queue. When I delete all the documents out of the queue, it does not find any problems, but it still does not print. I have downloaded the HP Troubleshooter, but not used it yet.
Any advice would be appreciated.

I would suggest to try the static IP method first before doing an uninstall/reinstall. You might also want to try using the diagnostic utility I linked below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02037530&cc=us&dlc=en&lc=en
Binary_Zen (worked at HP )
Click the white Kudos star to say thanks
Please mark Accept As Solution if it solves your problem

Officejet pro 8500 a909n Unable to locate - The printer is not connected

Something, unknown to me, must have recently changed with my printer and or my iMac and MacBook Pro. I was suddenly unable to print. When I attempt to print I get this icon on the dock:
I then click on the icon and this is the window that is displayed:
I completed a #6 restart and restarted the computers. I had no problem establishing a connection with the router, which is a Time Capsule. On the OSX Printers and Scanners Page I initially had a green light, but after attempting to print the light changes to amber and states "in use Last Used". If I turn off the wireless radio, I can connect using USB, but prefer to use wifi. However, after I walk away from the computer for awhile and then come back to print I get the same message.
Is there something I can do to fix this.
Information
Printer:
Officejet Pro 8500 Premier (a909n)
Computers: iMac (fall 2013)
MacBook Pro (2012)
Operating System:
OSX Mavericks
Print Driver:
HP Inkjet 3 Driver 4.1.0

Hello there @UncleMonkey ,
I read your post about the printer loosing it's connection and not printing or communication with your Mac.
I have a suggestion for you!
Click this link, and follow these steps. I have heard much success in this guide and hope it works for you too: Printer Does Not Maintain Wireless Connection
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP AIO 8500 A909n premier wireless printer - phantom paper jam

My 3 year old printer won't work, it keeps telling me there is a paper jam and the local repair guy says it is a motherboard issue. Is there any other place to send it to for repair? I'm willing to do that if anyone can do it for under 200!

This is how to contact HP support: www.hp.com/go/totalcare
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP Officejet Pro 8500 A909n -- SOFTWARE DRIVER UNAVAILABLE

Hello, I've tried to install the driver for the above printer however, the error message comes back that the driver is not available. Can you please send me a link or advise how to rectify this issue. Thank you Lisa Majewski [email protected]

You guys really need to relax. A stable version of Windows 7 has not been released yet, nor has the Release To Manufacturers(RTM) version of Windows 7. I don't think any manufacturer will write software and drivers based on beta and test versions of OS's. Though I'm sure they're developing the drivers and software as we speak, I don't think it'll be released to the public until the final version of Windows 7 is OFFICIALLY released. So please, don't starting hating on HP just yet.
PS: A joystick is not quite as complicated as an AiO printer
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

HP 8500 ALL IN ONE - CAN NO LONGER SCAN TO SHARED FOLDER

I have had an HP 8500 all in one scanner / printer for a while and have not had any problems with,
Yesterday the printer hung so I reset it.
I am using ethernet (wired) as opposed to wireless.
When I reset the printer it gave it a new ip address of which I reconfigured back to the address of my network ie 192.168.7.xxx
I am able to print and scan from the embedded printer web page but when I scan to my shared folder, the printer cannot conect.
Does anyone have any ideas?
I think it may be something either to do with the network path or possibly the sharing permissions fo the network folder.
Thank you in advance for any assistance that can be provided.

Hello there @DAVIDA64, welcome to the forums
I read through your post about the issues you are having with scanning to your network folder. My best suggestion would be to check out the guide below and set up your scan to network folder again.
HP Officejet Premier 8500 (A909n) and Wireless 8500 (A909g) All-in-One-Printers - Set up and Use Dir...
Best wishes, have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Pavilion All in One computer No longer responding

I have a HP Pavilion MS 213 that was given to me by my son, he started having issues with it 2 months before warrenty expired but never got a resolution so he gave up, bought a new computer and gave this one to me. (Purchased 11/26/09)
It would blue screen numerous times and finally after researching online, I figured the Hard drive was failing, so I bought a brand new WD drive (same 500gb) and everything was fine until yesterday when again, the blue screens started up. Now all I get is "Operating System not found, and can not go any further than that.
I can NOT get into the Bios, can not get the CD Rom to open so I can put OS Disk in, just goes right to "Operating system not found."
From other research, I see that HP knew of some Motherboard issues with the All in Ones but can not find reference to this on the forum here. I have a feeling it is now a Motherboard problem and not a HD as the HD Is so brand new.
What other things can I do to get this computer working again, I really like this computer and am very lost without one and can not afford to buy another (using my daughter's laptop for the day to research and post here)
Will HP stand behind the computer or like most others that once the warrenty is done, you are nothing? I hope they are better at support than Others out there, and stand behind what they produce. I am to the point of Frustration with this!!
Any Help out there???

Hello there @DAVIDA64, welcome to the forums
I read through your post about the issues you are having with scanning to your network folder. My best suggestion would be to check out the guide below and set up your scan to network folder again.
HP Officejet Premier 8500 (A909n) and Wireless 8500 (A909g) All-in-One-Printers - Set up and Use Dir...
Best wishes, have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Unable to download printer drivers. Now what do I do?

Due to a recent incident (my own stupidity) I had to reinstall my OS on a couple of computers. One is an older MacBook running Lion (10.7.5), the other is a newer iMac running Mavericks (10.9.4).
On the older Lion unit, the printer settings indicate that drivers ARE available for my printers (an HP OfficeJet 8500 a909N and an HP OfficeJet 8500 a910N). But when I attempt to download them, I get back a message that the drivers AREN'T available.
In the case of the newer, Mavericks unit, I was able to install the drivers for the a910N but the drivers for the a909N are reportedly unavailable. And of course, HP is no help as they don't make drivers available on their website.
So, what do I do (other than purchase a new printer?)

If the drivers aren't downloaded automatically for your printer, then download the most recent package of drivers for your printer make from Apple - support.apple.com/downloads. Or go to the maker's website, locate their driver download pages for a current driver.
Mac OS X Snow Leopard v10.6.8- Printer and scanner software available for download
OS X- Printer and scanner software available for download

General Printer Error

I have an Officejet Pro 8500 A909n CB025A printer connected to a Vista 32-bit operating system. I'm getting the 0x61011bef error. Does anyone know what that means?

Hi,
This is my extract from another thread
Check if there is a paper jam, and if so remove it and switch off the printer for a couple of minutes then switch it back on. If the message still appears then I'd suggest contacting phone support as this sounds like a hardware problem.
Regards
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

The HP center was unhelpful.

I uregently needed my laptop fixed and left it with the HP service center. However my customer service experience was far from exemplary as promised by HP. What should have taken a day to fix has taken over a week of long unhelpful phone calls to the cutsomer care service and round sof hp centers. And the best reply i have received is it is not in our control. For a customer who needs her laptop urgently this was not expected. A week and my laptop has not been fixed and the only excuse i receive is the server is down. if the HP server id down the customer should suffer. i WASTED 45 MINUTES ON HOLD with customer care. This is ridiculous. I advise people not to buy HP again.

Hi @WLPV,
Welcome to the HP Forums!
I understand that you are getting the message, "The hp imaging device was not found..." with your HP Officejet 8500 a909n printer. I am sorry t ohear this but happy to help!
After some searching, I have found this post, Re: The HP Imaging device was not found, by @lions99, that I believe will have the solution you are looking for!
Hope this post is helpful, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Iphone e print/air print issues with HP Officejet Pro 8500 Premier All-in-One A909n

I downloaded the 4.2 upgrade for iphone thinking I would be able to print from my HP Officejet Pro 8500 Premier All-In-One A909n. I have upgraded the HP firmware. I have turned my printer on and off. I get an error message that says "No printer found." I am not able to contact HP due to my warranty being expired--even though I bought the extended warranty from the store. Please help. Thanks!

This printer is listed here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01619067&lc=en&dlc=en&cc=us&product=3857218#N46...
has offering eprint. However, some community messages say that it does not work.
I have not been able to get an email address set up for the printer, or to figure out whether or not it is web services enabled.
It does not have the icon on the touch screen that is shown in the hp instructions.
Any clues out there?

HP OJPRO 8500 Premier A909n has insomnia

Hi,
I recently changed printheads (they dried up after I unintentionally had the printer off for a while) and upgraded firmware on my A909n to the latest version (R1344A). I'm now using third-party pigment ink since the printer sucked dry over $100 worth of HP cartridges while trying to clean the printheads. As expected, the printer now displays the ink volumes as empty (even though the re-filled cartridges are full), but still allows me to print.
Originally (before these changes), the pririnter used to be asleep most of the time and wake up briefly once a day or so to pump some ink through the printheads to keep them from drying up. Since all these changes, the printer doesn't sleep much. Most of the time the touch screen stays on when idle (although it will go to sleep for an hour or less periodically). Also, I haven't heard it automatically clean the printheads as before (it does if I manually instruct it to do so, or if I reboot it).
I tried doing a full reset on the printer (#+9), unplugging all cables (except for power), resetting the power supply (by unplugging it from everything for 5 minutes), plugging the printer directly into the wall (instead of via a surge suppressor), turning off all nearby RF sources (like the wireless router), setting energy save mode to on and off, and downgrading the firmware to R1006B (I am not sure what firmware version was originally on the printer bought in 2009 or where I can get one to downgrade further). None of these steps have helped with the insomnia problem (mine or the printer's).
So my questions for the HP experts are:
Is this likely an upgraded firmware issue?
Can I obtain the original firmware that shipped with the printer?
Can the false ink-empty status cause the printer to behave differently (e.g. not automatically clean the printheads)?
Are there any other steps I can take to diagnose/solve the problem (aside from spending another ~$100 on HP ink)?
Please don't tell me to call the main HP support line. Last time I did, the only advice I received (from somebody in Asia) was to buy a new HP inkjet printer. Ha!
Also, mostly un-related:
Is the latest firmware known to kill printheads? After cleaning and using one of the old printheads for a little while, it died (with a burnt-chip smell and a system-locking error message) suspicioulsy soon after I upgraded to R1344A. I saw in the firmware log that one of the changes had to do with extending printhead life. Is this by chance done by pumping more ink through them and/or pumping it harder?
- Inco

WLPV wrote:
HardCopy wrote:
Hi WLPV! Yes, the OJ Pro 8500 Premier is indeed supported on Windows 10. I checked and verified: the Win10 driver link for is missing at this time: this is something we are currently working on to resolve. In the interim, let me suggest you download and install the Windows 8.1 drivers: these have been tested and proved working on Windows 10. To get to the Windows 8.1 drivers.Search for your device on hp.com/Support/Download Drivers.Take Option2: 'Go directly to the Software & Driver results'.On the banner on your screen that says 'Operating System' click edit and change Windows Version to 'Microsoft Windows 8.1'.You should now see the printer's name, version, date, and a Download button: click it and download and install the software for your device.Important: Unplug your device 1st before installing software.Well, it doesn't appear to be working. I think I tried that approach a few months ago and failed. What happens is that it gets to the point of "Printer Setup | Installing your Printer | Printer Detected | Checking HP scan interface 2 ..." and there it hangs at 92 % completion. I should have pointed out that this is a LAN connected printer (wired). It's shared by several PCs and I'm not getting installed in Win 10 Pro. I'll let it continue to sit there for another hour or so... Well, it's now 3 hours later and the thing still hasn't finished. So I aborted the install.This is the same thing that I went through several weeks ago.

8500 A909N

Similar Messages

Maybe you are looking for