8500 officejet pro printing isues

My 8500 has not printed well in black after the first month. I have lines through black print on 2 or 3 lines per page. Those line are not readable. I've tried everything the trouble shooting recommended numerous time. I've wasted so much ink trying to fix this I've given up a started printing to an old printer. This has been nothing but trouble and frustration for me.

Hi Windsprints,
Welcome to the HP Forums.
I see that you are having some issues when attempting to print in colour.
I have located a document that deals with Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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How do I print standard 6 3/4" standard size envelopes from an hp 8600 officejet pro printer?

How do I print 6 3/4" standard size envelopes from an hp 8600 officejet pro printer. This printer has this size on the tray and has this size listed in the printer set up on the printer, but the drop down boxes from my computer to set up the printer do not have this standard size listed. I keep getting messages on my printer that it is not set for the right size. I have a list of supported envelopes and their numbers for this printer but which one of these other numbers is the same as the 6 3/4" standard size envelope. I have an operating system of windows 7 with an older version of publisher. Everything else prints ok from publisher & the printer, just not the standard size envelopes of 6 3/4".
Please help!
indy-girl

Hi indy-girl,
Welcome to the HP Support Forums! I see you are trying to print 6 3/4" envelopes from your HP Officejet Pro 8600, but keep getting an error 'printer that it is not set for the right size'. After taking a look at the Supported envelopes sizes, the 6 3/4 is not supported. See below:
I was able to take a look at the 8600, the only thing I am seeing listed on the paper tray is Legal/Letter, and the 4x6". I am not seeing the 6 3/4 size.
I hope this helps!
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Wrong color balance on prints from new HP 8500 Officejet Pro

Color prints are too red. We are printing a photo of an earring in which the original colors are all blue and silver-white, but in the print the blue parts have pink tones. How to fix?
HP Officejet Pro 8500 Wireless All-in-One Printer - A909g, model number CB023A.
The machine is new. We have not yet gone through the very first print cartridges.
How can we adjust the print color balance?
Thanks.

Mr. or Ms. Miles: Thanks for your reply - I acknowledge you are responding in good faith and trying to be helfpul. However, whether it's Dell or HP or Verizon, I just wonder why, whenever I start a telephone call, chat, email or forum thread with a technical issue, my simple precise question is always ignored by employees of the big company. Your team of incapables in India could not answer my question which is why I posted in this forum.
I asked above what we can do to correct the color balance on prints with our brand-new HP Officejet Pro 8500 Wireless. I even wrote that the machine is so new we have not yet gone through the initial ink cartridges. Your response above was not to tell me how to adjust the color balance -- which is my precise request -- but to ask me a question: to ask whether I have checked the ink levels. All right, I'll answer: yes, we have checked the ink levels, and they are fine. In any case, the machine would not ADD pink to a predominantly blue photo if one of our ink levels were low.
Please make it easy for me just this one time - how do I correct the color balance when I make color prints on our brand-new machine? It is adding pink - how do I fix that?
Warning - when we bought the machine only a few weeks ago, I bought three years' full on-site replacement warranty. If you cannot help me fix this problem, the eventual fix is going to be HP's complete replacement of this machine, at HP's expense. I don't need that if we can get true color out of the machine.
Please focus on my question and answer my question: How do I correct the color balance when I make color prints on our brand-new machine? Thank you.

8500 officejet not printing colors properly

Hi All,
My Officejet 8500 printer has suddenly started to misprint colors. Anyone know what's happening? I also have a new Dell Latitude E7250 and wondering if that's the issue. Any help will be appreciated. Thanks

Hi Windsprints,
Welcome to the HP Forums.
I see that you are having some issues when attempting to print in colour.
I have located a document that deals with Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP 8600 Officejet Pro print light/dark control

HP 8600 Officejet Pro e-All-in-One
Windows XP
Is there any way to darken the black print on my machine? The copy feature offers this feature but I can't find anything for printing purposes.
This question was solved.
View Solution.

The only option to darken the text is to change the print quality to its highest setting. To do so, please follow the steps listed below.
In the software program you are trying to print from, click File, and then click Print . The Print dialog box will open.
Select your product from the Name drop-down menu, and then click Properties . The Properties dialog box will then open.
Click the Paper/Quality tab.
Under Quality Settings you will be able to increase the print quality.
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Broken letter tray flap on Officejet Pro printer

Is there anywhere to buy a replacement part for the Officejet Pro 8600? I checked HP's replaceable parts list for this printer and don't see the part I need. It's a plastic part that pulls out and stops the paper from flying out when the paper is coming out of the printer. It has a flap that you can flip up, to stop the paper and keep it in place once its printed, or you can flap it down. It snapped off and don't know where to get a replacement.
This question was solved.
View Solution.

It's called the output tray.

HP L7780 Officejet Pro printer Column gridline through pictures.

Have L7780 Officejet Pro, all alignments and test pages show good as well as printheads, there are no error msgs. Yet when printing Word documents with pictures, there is a 3 inch long column with ruler grid lines through the pictures. Using Windows Vista. Please help

Hello-
I think it might be a setting in Word. Which version of Word are you using ?
This is a photo with "artistic effects"
Do the lines show up on print preview ??
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

HP 8500 Officejet Pro A909g help won't print

I've installed everything and the printer will scan but it won't print anything. I've updated the material. The printer went to sleep and now it won't print. When I try to print it beeps shows up in the print window and then the document disappears and it has not printed then it next to the printer icon it says printer ready. Is there anyway to keep this printer from needing to be reinstalled after it goes to sleep with my Imac? Are there any other printers you would recommend? I've use HP printers for over 10 years and quality has been great until now.
Thanks,
Renee

I installed from the CD then I took that off and installed from HP website thinking perhaps there was an update that was not on the disk that came with the unit. I was connected with the USB cable. I don't need wireless so I never set up the wireless setting for the unit. Still did not work. I ended up taking the printer back and got the HP6500 same thing was happening. I called HP and they had me reset something. There is a print driver that is not communicating between the two. Once I did the reset it did work. My old printer was so much easier I plugged in the USB cable and it worked right away. Things are getting too technical. All I want is a good printer, copier and scanner. I don't need or want the fax but that seems to be part of the units anymore.
Renee
Renee

HP 8500 Officejet Pro and Windows 8

I just purchaes a New HP Laptop with windows 8 and I cant get my printer to work. If I reinstall the driver It may work for 2 or 4 print jobs and that is it I really like this printer and do not want to purcahse another one HELP

Hi @heavyparts,
Welcome to the HP Forums!
I understand that your HP Officejet 8500 will only work for 2-4 print jobs, and I am happy to help!
For further assistance, I will need to know:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please try the HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Can I use my non-wireless hp 8500 Officejet Pro to work wirelessly?

I already have a wireless internet setup and am using a motorola 3347 modem/router. I am using a Mac with 10.5 and a PC with windows 7, mostly interested in printing wirelessly from the PC (in my son's room). Can I just get a usb wireless dongle and attach it to printer. Or better yet, can I attach my modem to printer by ethernet cable? I'm thinking its probabl;y not that simple, but wondering if there is an option that is cheaper than buying a new wireless all-in one. Thanks
This question was solved.
View Solution.

Actually the best way to connect it is by Ethernet to your router! Just plug it in with Ethernet (and unplug the USB).
Get the latest software for your printer (for both your Mac and your PC) from the "Support & Drivers" link at the top of this page. Choose "Network" as the installation type when it asks.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

6500 and 8500 Officejets duplex printing margins

Recently acquired these multifunctions. Use the full standard software installation under XP both produce oversize top and bottom margins therefore compressing the body text.
Single side printing is OK.
Also printing from mobile eprint driver duplex is OK.
What's wrong with the full feature software set?????????????????
This seems to be an old and prevalent problem.
HP what gives????????????????????

I have the same problem. HP 6500a, Windows 7, using the software. Printing duplex makes the top and bottom margins 1/2" bigger and sqeezes all the text in between. I got my printer so I can print out resumes and cover letters, but they look terrible. Printer is a paperweight now.
It looks like this has been a problem since 2009 (according to the forums). Looking forward to a fix.

HP Officejet Pro 8500 Wireless ALL-in-ONE Priner A909g

Hello,
Need Support or Direction to a Thread
I can't get my new 8500 officejet pro wireless all-in-one-printer A909g CD or download software to install ?
" It stops me at the system checking : The OS not supported. Current OS 601.64 "
My OS is windows vista 64 bit.
Thanks
John

hello,
I am also having problems getting the system to install the driver in windows vista 64bit.
It allows me to download the driver but wont run.

HP Officejet Pro 7680 all in one printer

I have a 7680 officejet pro printer which is not fully printing the black text on print jobs which are not set to " fine" on the print function. I have replaced the cartridge and tried several times to clean the printhead using the machine's "clean printhead" function. Is there a way to manually remove and clean the printhead using some type of solution or tool? do I need to buy another printhead?

If the printer has an ethernet port, try using it instead of USB printing. Usually faster and more stable. We have an HP 6280 AIO wired via ethernet directly to our Airport Extreme base station. It is printing for three wired Macs and two wireless. Rock-solid, even on the G4 MDD which has a tendency to exhibit sleep problems with some USB devices.
A standard cat5 patch cable should be all you need. You may need to change the connectivity settings in the Printer System Preferences, but I suspect your OS will recognize the printer immediately.
If your computer has an ethernet port, it may be fitted with a yellow plastic shipping protector that will need to be removed to expose the port.

Cannot print to HP Officejet Pro iPad can't find printer?

AirPrint working well from my iMac but my iPad can't find it! ( even when I am next to it!)

Which OfficeJet Pro printer is this? What is the specific model?

Officejet pro 8500A connected via wireless, but not accessible....

I can t access my officejet pro printer via wifi, after a firmware upgrade last week. I can print however from my iPad, but not from my laptop. Both are connected to the same wireless signal. I can see in my printer and router that both are connected. When I connect the printer via a cable to the router, it works.
As said, I lost this after firmware update.
I tried:
Update the software on my laptop : no Improvement
Switch on/off the router, printer, laptop : no improvement....
Can anybody help? Would a downgrade offirmware help? Anybody familiar with this problem?
Laptop : W7-64

The workgroup shouldn't matter. It's strange that the printer will communicate with the laptop as long as one of them is connected via Ethernet to the router. It shouldn't be doing that at all. It has to be something in the router. I know you mentioned using a different router and it worked just fine. Problem is I'm not sure why this router isn't working right. I'm sure the printer is out of warranty, which is why I'm sure you came to the forums first, but you may need to contact HP tech support. They should be able to remote in and find the setting that's blocking communication. II'll link the information to get in touch with them below. The link will take you to a form to fill out. Once you fill it out and it is processed, it will give you the printers warranty information, a case number, and the phone number to call.
HP Technical Support Case Call Form
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8500 officejet pro printing isues

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