8500 w/Vista Windows Photo Printing Problem

My 8500 printer goes to Fax screen every time I try to print a photo from my Windows photo gallery. I have had the printer for about six weeks and it just started doing this. Also, I cannot get the scan feature to work.  Please, can anyone help? I live in a very rural area of Hawaii with very little support available.  Thanks,  and Aloha

You're probably choosing the Managed by Printer "Profile:" in the Print - Print Job sidebar. There are very few printers that work with this Profile due to the internal colorspace of LR. You'll need to add and choose a Printer/Paper profile from this list and turn off color management in the Print Driver.
Another necessary item for display / printer matching are: display calibration

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