8500A all-in-one coming up with blank scan using ADF

8500A all-in-one...getting message "ADF misfeed--reload"-etc--feeder is working fine, but light doesn't stay on while document is feeding (sometimes comes on for a second or less at beginning)--end up with blank document. On occasion (minority of time) feeder has not run, but light came on.
Only change to setup is update from HP in last week or two.
Any suggestions?
Thanks.

HI @rcschuhp,
Welcome to the HP Forums!
I see that you are getting blank scans when using your ADF feeder with your HP Officejet 8500A, and I am happy to help you with your scanning!
For further assistance, I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies.
If the printer is connected, Wireless, Ethernet, or USB.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please see this guide, Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans, as it has information on cleaning and maintaining your printer.
Hope this guide helps, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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8500A all-in-one coming up with blank scan using ADF

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