8520 curve white screen? HELP

can anyone help? I had my phone in my pocket & it stopped working - well the screen was all white with some coloured lines down the side - as i had not damaged it myself i sent it away to tesco as it is only about 7 months old. They informed me they couldn't do anything as it had suffered physical damage (must b very sensitive is all i can say!!) they said when i phoned it was the LCD so i opened my phone up - to discovered they hadn't even done that - the caps were still on the screws!!! but anyway i ordered a new LCD but the screen is still white as before - any1 got any other suggestions on what i could try? it is a curve 8520.

Hey,
I have the exact same problem. So annoying!!! I was wondering if you found out how to solve the problem?
and also I tried the link you provided and that didn't work either

Similar Messages

8520 Curve White Screen

My daughter's 4 months old 8520 Curve went to white screen.
Keys work.
Red Light flashes.
Battery Pull
No difference.
Desktop Manager recognised BB including identifying the the PIN and a full back up run.
Ran a complete wipe and OS reload from Desktop Manager.
No Difference.
Ran:
"If your BlackBerry stays powered off with a black or white screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
No difference.
So unless you can suggest an alternative I am going with a hardware defect and a repair/refund??

My daughter's 4 months old 8520 Curve went to white screen.
Keys work.
Red Light flashes.
Battery Pull
No difference.
Desktop Manager recognised BB including identifying the the PIN and a full back up run.
Ran a complete wipe and OS reload from Desktop Manager.
No Difference.
Ran:
"If your BlackBerry stays powered off with a black or white screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
No difference.
So unless you can suggest an alternative I am going with a hardware defect and a repair/refund??

Blackberry Curve 8520 - White Screen help!?

Hi,
I have started having problems with my Curve over the last couple of days. I'm sure you have heard of the problem before, battery gets to about 20/30% life & then a white screen appears. The only way to stop this is to plug the phone into the mains charger.
I have read other topics suggesting I backup all data then re-install the OS.. The problem is, my Blackberry Desktop Manager won't recognise my Blackberry. Windows makes the noise to suggest the phone has been found & the blackberry battery indicates its charging.
All help & suggestions would be excellent, thanks in advance.

plz needed hlep me blackberry 8520 white screen problam change lcd and ic problam is not solf plz hlep met his problam on raziqbbr

HELP regarding abnormal high maintenance of Blackberry Curve 8520 for WHITE SCREEN

I have a BLACKBERRY CURVE 8520 since past 2 years.
For past few days, the screen of the set become WHITE.
i searched the net and i found the it is common problem of BLACKBERRY.
i tried few tricks as told by various forums.
but the WSOD( white screen of death) didn't go.
my handset can still receive the calls, but i cant see CALLER NAME'.
i also got messages which i am not able to see.
OVERALL MY BLACKBERRY BECOME OLD CLASSIC TELEPHONE INSTRUMENT NOW.
I went to authorised service centre of Blackberry at Meerut in India.
He told that the LCD screen is to changed and the cost will be around Rs. 6600 only !!!!!
I returned with BIGGGG SHOCK !!!
{{ BLACKBERRY LCD DISPLAY PART- COST Rs 6600/- or APPROX $ 120 . IT IS TOO HIGH NOT REASONABLE AND JUSTIFIED}}
I then tried to find latest price of curve 8520.
On flipkart and naptol -- it is Rs 8999/- {{ LATEST PRICE of curve 8520. IN INDIA APPROX $ 163}}
On ebay.in/   Rs 8850/-
TOO COSTLY SERVICE AND MAINTENANCE OF BLACKBERRY>.....
It is very difficult to lodge a complaint for BLACKBERRY. Customer support is very poor.
Can anyone guide me as I am not able to use my Blackberry for past several weeks?

hp_1706 wrote:
Ii searched the net and i found the it is common problem of BLACKBERRY.
i tried few tricks as told by various forums.
but the WSOD( white screen of death) didn't go.
What is it that you have done already, before any of us can give you any further suggestions?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Blackberry Curve 8520 blank white screen

I recently got the Curve 8520. It is supposed to be for T-Mobile, but my friend gave it to me unlocked, so I could use it for AT&T.
Today, it got a blank white screen. A pure white screen with nothing on it.
I could still make calls but the screen remained white. I tried pulling out the battery to reset it, but when it booted, it was still a white screen.
So I searched for solutions, and one said to wipe it.
So now the curve still has a white screen, and I cannot do anything. (call, etc.)
Does anyone have a solution?

Yes if you able to receive calls on your hadnset then your LCD will be damaged. Please try this
1. May be your LCD will be damaged because of water. For confirmation about that please pull out the bettry and see the white sticker infront of IMEI number right side of bettry area (inside wise) if it is red then your LCD is damaged due to liquid of water.
Its the only soltuion for you that you must consult to market and tell them to replace the LCD.

Curve 8530 White Screen, help please?

I have a white screen. It did not get damaged or wet in any way. I can hear my phone ringing, hear alerts and see the LCD indicator light flashing. I cannot press any buttons to answer the phone or see the screen. The screen will only turn white when charging and hooked up to the computer, it will not respond to any pushes of any buttons. My device is recognized by the desktop manager on my computer. I have done the update to 5.0 Bundle 1675. I have also done a back up. My supported networks are CDMA 800 and 1900. I have tried rebooting both by taking the battery out before and after updating to the new version. I have NO hourglass, just the white screen. Any ideas?

Hi
You've certainly been trying to sort it. Try my own method because it involves wiping the device completely. You have a backup so you should be good.
This what I did to completely wipe my BB. I wrote this before starting and printed it off.
If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
Get the latest Desk Top Software (DTS)
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
and install it on the computer.
Get the correct latest version of the OS
http://us.blackberry.com/support/downloads/download_sites.jsp
and save it to computer.
To erase all the data on your BlackBerry device, complete the following steps.
1) Download JL_Cmder from http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html
2) Install JL_Cmder to computer.
3) Double check you have already backed-up the BB. If you DO NOT, you will lose ALL data.
4) Make sure the DTS is closed and plug in the BB to computer via USB
5) Go to the JL_Cmder on your computer and double click it to start. Now,this may take a few tries to connect, so keep trying until it does.
6) On the first screen, Press any key to continue.
7) Now, if your device uses a password, enter it now. If not, press "N"
8) Press 4 to initiate the WIPE
9) Press "Y" to continue
10) Now type "blackberry" to continue
11) On the BB you will see a white screen with a'507' Error. Don't worry, this is what you want! You are now ready to install the OS.
Launch the new Desk Top Software on the computer
1). On the home screen of the BlackBerry® Desktop Software, click Device > Update my device.
2). Click View Other Versions. Click the version of the new OS you previously downloaded.
3). Click Install. The DTM will install the OS and then provide you with a list of applications to install. If you have had difficulties with an app, do not install it.
Do not disconnect the device until the whole process is completed and the device has rebooted.
After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
Leave it again for 10 minutes. You should now have a fully functioning BB!
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

B.B curve 8520 complete white screen of death!!!

Phone has white screen of death ive tried all i can think of to fix, soft reset ,hard rest, power off battery out then put back in then hold return untill phone restores itself completly to get onto the safe mode settings but just will not work i have tried a new screen same thing on that so put the old one back on i have reinstalled the os system ive tried updates you name just cant get rid of the wsod please help!!!

try hucking it up on usb and downloading the blackberry desktop install it let it connect to your pc and it should be able to pick it up and try updates from there but before all this try taking your battery out and pressing it against the gold clips but not letting go of it only leave a little bit of space until you see the loading screen if it just flashes red just leave it for a few mins keep held of it and then once you see the loading screen gently let your battery slide in

BB Curve White Screen Problem

Hi,
My BB curve 8900 cannot boot up. There is a white screen and clock runs forever. I downloaded an application from Worldmate yesterday, and the handset worked fine. All of sudden, it showed "Cleaning Memory" and ever since it has been showing a white screen with the clock. I even tried removing the battery, the memory card, etc to re-boot, but its not working.
I use the Blackberry Desktop Manager ver 5.0.1.
Please help.
Nav.

Sorry for the late reply my BB had water damage so it was in rice for the past 48 hours and outside work I had no connectivity. Did you put in the device password that is being requested? Also have you done any software upgrade or not?
If you have not done an OS upgrade you need to download the latest OS version for your carrier. If you changed carriers there is another way to load software without using desktop manager or removing the vendor .xml file. First thing first, there is a post with a solution as well that you might need to look at before proceeding:
http://supportforums.blackberry.com/t5/General-BlackBerry-Smartphone/Upgrade-OS-on-phone/m-p/39417#M...
Is the computer managing to read the device? If so you might need to by-pass the desktop manager and load software directly.

Ipad error 37 and white screen HELP!!

Hi,
I have an Ipad 1 not jailbroken and using itunes on a windows xp machine.
Two days ago I had a notification on my ipad showing an update for the ios was available it started to download wirelessly. When I can back to check the device later it was showing a blank white screen. I have connected to the computer which detects the ipad in recovery mode and attempts to complete a restore. Every time this throws up the error 37.
I have disabled all antivirus software tried the update on three machines and two different wireless providers and still returns the same error. It goes fine up until about 80% and verifying firmware with apple servers then throws the error up.
I have tried everything DFU, restore, ammending windows hosts file and nothing.
The ipad is 2 months outside of it's warranty however it was working perfectly up until apples update
Any help will be appreciated

Hi,
Well the apple store was less than useless! They said that it was a hardware failure that apparently occurred by coincidence at the same time as the apple update. the level of customer service is appalling.
In the end after wasting my time with the so called genius staff. They told me without paying 158 to repair it there was no way of fixing it.
So i came home downloaded the latest version of redsnow, jailbroke it, you have to have the most recent redsnow which is a tethered((( jailbreak (if its not the most recent redsnow i was getting the firmware 6000 ms error.
Jailbroke pad and works perfect now, still won't restore through itunes but it works and I've now discovered the benefits of jailbreaking the pad anyway.
will never buy an apple product again though customer service is shocking

HT201263 Ipod white screen HELP!

hey i have an ipod touch 4th gen and this morning it went to white screen and i cannot connect to my itunes because it isnt recognizing my ipod for some reason (i am guessing because of the white screen). When i try to reset my Ipod with holding lock and home button it shows me the apple then goes back to white screen. I have never encountered this problem before so I am stuck, and will this possibly result in my ipod being dead and me having to get another one.
This was coused by me trying to update to ios 6 and it just radomly stopped and wen to white screen.

I had the same problems: constant white screen (or sometimes white with colored lines) and iTunes would not recognize the iTouch. After much experimenting, I was finally able to recover my iTouch using the following steps:
1. Update iTunes to the latest version.
2. Allow the iTouch to fully drain. (Mine was so locked up that the 2-button hold reboot wouldn't work anymore. You might try skipping this step if yours isn't quite as angry!).
3. With iTunes running, connect the iTouch to the PC.
4. Hold both the buttons until the Apple symbol appears, THEN KEEP HOLDING until a "connect to PC" screen appears.
At this point, iTunes finally recognized it long enough to allow me to select "recover". As the update was downloading, the iTouch lost connectivity. After the download was complete, I repeated step 4 above, and was able to select recover again. Although it took a very long time, eventually the recovery completed, and iOS6 was installed.
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Hope this helps.

Blackberry Curve - white screen

Hi
I have a Blackberry curve, if not mistake the 9800.
i was charging it and all of a sudden the i see that the screen had gone white.
I removed the battery put it back the screen still remains white.
since it has a password i cannot unlock it.
whats the best option to get it back as normal.
It has been used very safely , no problems except for battery draining out fast. Other than that it looks like a new piece, coz i take good care.
Guide me how i could get it back working
Thanks
[email protected]

Hello jpkurian
White Screen may appear because of a hardware issue or a poor Battery , As you already mentioned that your Battery drains out very fast which is a symptom of a poor battery . Can you arrange a Good fully charged BB battery to test it on your device , it will reveal if the problem is within your device or the battery itself.
9800 is a Torch model !
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

My MacPro won't Boot - stuck on White Screen - help?

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Google - your OEM DVD has AHT on its label
A storm can send too much juice down the modem line and fry the ethernet ports, as long as it is wired, does not need to be running - and sleep is still 'running.'
I consider UPS $200 to be worth investment - as much AppleCare and helps protect the PSU which costs more to replace. My modem had to be replaced (router seems okay) was $79.
CyberPower CP1500PFCLCD PFC Compatible 1500VA 900W Pure Sine Wave Tower UPS
http://www.amazon.com/CyberPower-CP1500PFCLCD-Compatible-1500VA-Tower/dp/B00429N 19W/
How to clone your system:
http://macperformanceguide.com/Mac-HowToClone-backup.html
http://macperformanceguide.com/Mac-HowToClone.html
http://www.macupdate.com/app/mac/7032/carbon-copy-cloner
http://www.macperformanceguide.com/blog/2012/20120711_2-MacPro-internal-clone-ba ckup.html

I-Pod Keeps Flashing A White Screen.HELP!

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First try the standard reset.
http://docs.info.apple.com/article.html?artnum=61705
If that does not work, connect the iPod to the computer. Does iTunes see it? If so, try using the Restore button on the iPod's Summary tab (in iTunes). This will erase it and restore its original settings.
If that does not fix the problem, it is likely that that the hard drive has gone bad.

Touchsmart IQ 506 white screen Help

at start up nothing shows but a white screen , I have tried replacing the video card inside still the same , I even left the card out and booted still the same card or not . I know it is starting I can put a cd in and it will spin up ,The fans and HD are going Even the Usb mouse and Keyboard will respond JUST no picture . Any Ideas I need help

i get a white screen, so cannot see my desktop creen

My ipod has a blank white screen, help!!!

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Welcome to Apple Discussions!
Try the steps listed here...
Fifth Generation iPod has a blank backlit display and beeps 3 times
Here is a list of phone numbers if you still need them or would like them...
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btabz

8520 curve white screen? HELP

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