8520 Curve White Screen

My daughter's 4 months old 8520 Curve went to white screen.
Keys work.
Red Light flashes.
Battery Pull
No difference.
Desktop Manager recognised BB including identifying the the PIN and a full back up run.
Ran a complete wipe and OS reload from Desktop Manager.
No Difference.
Ran:
"If your BlackBerry stays powered off with a black or white screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
No difference.
So unless you can suggest an alternative I am going with a hardware defect and a repair/refund??

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8520 curve white screen? HELP

can anyone help? I had my phone in my pocket & it stopped working - well the screen was all white with some coloured lines down the side - as i had not damaged it myself i sent it away to tesco as it is only about 7 months old. They informed me they couldn't do anything as it had suffered physical damage (must b very sensitive is all i can say!!) they said when i phoned it was the LCD so i opened my phone up - to discovered they hadn't even done that - the caps were still on the screws!!! but anyway i ordered a new LCD but the screen is still white as before - any1 got any other suggestions on what i could try? it is a curve 8520.

Hey,
I have the exact same problem. So annoying!!! I was wondering if you found out how to solve the problem?
and also I tried the link you provided and that didn't work either

HELP regarding abnormal high maintenance of Blackberry Curve 8520 for WHITE SCREEN

I have a BLACKBERRY CURVE 8520 since past 2 years.
For past few days, the screen of the set become WHITE.
i searched the net and i found the it is common problem of BLACKBERRY.
i tried few tricks as told by various forums.
but the WSOD( white screen of death) didn't go.
my handset can still receive the calls, but i cant see CALLER NAME'.
i also got messages which i am not able to see.
OVERALL MY BLACKBERRY BECOME OLD CLASSIC TELEPHONE INSTRUMENT NOW.
I went to authorised service centre of Blackberry at Meerut in India.
He told that the LCD screen is to changed and the cost will be around Rs. 6600 only !!!!!
I returned with BIGGGG SHOCK !!!
{{ BLACKBERRY LCD DISPLAY PART- COST Rs 6600/- or APPROX $ 120 . IT IS TOO HIGH NOT REASONABLE AND JUSTIFIED}}
I then tried to find latest price of curve 8520.
On flipkart and naptol -- it is Rs 8999/- {{ LATEST PRICE of curve 8520. IN INDIA APPROX $ 163}}
On ebay.in/   Rs 8850/-
TOO COSTLY SERVICE AND MAINTENANCE OF BLACKBERRY>.....
It is very difficult to lodge a complaint for BLACKBERRY. Customer support is very poor.
Can anyone guide me as I am not able to use my Blackberry for past several weeks?

hp_1706 wrote:
Ii searched the net and i found the it is common problem of BLACKBERRY.
i tried few tricks as told by various forums.
but the WSOD( white screen of death) didn't go.
What is it that you have done already, before any of us can give you any further suggestions?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Blackberry Curve 8520 blank white screen

I recently got the Curve 8520. It is supposed to be for T-Mobile, but my friend gave it to me unlocked, so I could use it for AT&T.
Today, it got a blank white screen. A pure white screen with nothing on it.
I could still make calls but the screen remained white. I tried pulling out the battery to reset it, but when it booted, it was still a white screen.
So I searched for solutions, and one said to wipe it.
So now the curve still has a white screen, and I cannot do anything. (call, etc.)
Does anyone have a solution?

Yes if you able to receive calls on your hadnset then your LCD will be damaged. Please try this
1. May be your LCD will be damaged because of water. For confirmation about that please pull out the bettry and see the white sticker infront of IMEI number right side of bettry area (inside wise) if it is red then your LCD is damaged due to liquid of water.
Its the only soltuion for you that you must consult to market and tell them to replace the LCD.

B.B curve 8520 complete white screen of death!!!

Phone has white screen of death ive tried all i can think of to fix, soft reset ,hard rest, power off battery out then put back in then hold return untill phone restores itself completly to get onto the safe mode settings but just will not work i have tried a new screen same thing on that so put the old one back on i have reinstalled the os system ive tried updates you name just cant get rid of the wsod please help!!!

try hucking it up on usb and downloading the blackberry desktop install it let it connect to your pc and it should be able to pick it up and try updates from there but before all this try taking your battery out and pressing it against the gold clips but not letting go of it only leave a little bit of space until you see the loading screen if it just flashes red just leave it for a few mins keep held of it and then once you see the loading screen gently let your battery slide in

BB Curve White Screen Problem

Hi,
My BB curve 8900 cannot boot up. There is a white screen and clock runs forever. I downloaded an application from Worldmate yesterday, and the handset worked fine. All of sudden, it showed "Cleaning Memory" and ever since it has been showing a white screen with the clock. I even tried removing the battery, the memory card, etc to re-boot, but its not working.
I use the Blackberry Desktop Manager ver 5.0.1.
Please help.
Nav.

Sorry for the late reply my BB had water damage so it was in rice for the past 48 hours and outside work I had no connectivity. Did you put in the device password that is being requested? Also have you done any software upgrade or not?
If you have not done an OS upgrade you need to download the latest OS version for your carrier. If you changed carriers there is another way to load software without using desktop manager or removing the vendor .xml file. First thing first, there is a post with a solution as well that you might need to look at before proceeding:
http://supportforums.blackberry.com/t5/General-BlackBerry-Smartphone/Upgrade-OS-on-phone/m-p/39417#M...
Is the computer managing to read the device? If so you might need to by-pass the desktop manager and load software directly.

Blackberry Curve - white screen

Hi
I have a Blackberry curve, if not mistake the 9800.
i was charging it and all of a sudden the i see that the screen had gone white.
I removed the battery put it back the screen still remains white.
since it has a password i cannot unlock it.
whats the best option to get it back as normal.
It has been used very safely , no problems except for battery draining out fast. Other than that it looks like a new piece, coz i take good care.
Guide me how i could get it back working
Thanks
[email protected]

Hello jpkurian
White Screen may appear because of a hardware issue or a poor Battery , As you already mentioned that your Battery drains out very fast which is a symptom of a poor battery . Can you arrange a Good fully charged BB battery to test it on your device , it will reveal if the problem is within your device or the battery itself.
9800 is a Torch model !
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Curve 8520 - Showing white screen with an error 523

Hi,
My Blackberry Curve 8520 is showing an error 523-reset....
Please suggest what to do as it is not ready to get turned on!!!!!!!!
Thanks,
Udit Maheshwari

Udit-Maheshwari wrote:
My Blackberry Curve 8520 is showing an error 523-reset....
Please suggest what to do as it is not ready to get turned on!!!!!!!!
Hi Udit-Maheshwari
If still unable to recover your device then please follow this :
( Credit JSanders )
1) Make sure you have Blackberry Desktop Manager installed. http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
Additional information:
KB24395 : "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone
Article ID: KB10144 : How to force the detection of the BlackBerry smartphone using Application Loader
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

White screen when connected to pc

I have a curve 8520, and have been haveing all kinds of issues with it, first it doesn't see my mem card, well still doesn't........but the major thing is now that I can connect my bb to my pc to back it up, I get a white screen immediately, then when I unplug it it starts up again, as if I did a battery pull.

http://supportforums.blackberry.com/t5/BlackBerry-Curve/White-Screen-with-message-Connecting-to-Desk...

Blackberry 8520 curve hangs, suddenly white screen comes and the only solution is to re-insert battery with power source on?

My Blackberry 8520 curve suddenly hangs giving a white screen and when i restart it - the screen remains white. After i put it into charge - then only a successful start is done. So the only solution as of now i have - is whenever my blackberry hangs - i need to remove the battery - insert it again - and immediately put it into charging via USB/Electric-Power. Even if i re-insert the battery - the white screen comes - unless and until i put it into charging Earlier i was guessing - my battery was weak - but no such problem. pls advise.

Hello subodh_jai,
Welcome to the forums.
Try following the steps in this article to resolve your issue. http://bbry.lv/cKy9A0
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Curve 8520 keeps freezing and going to white screen

I recently had my curve replaced after the trackpad stopped working. Now my new curve keeps freezing when I'm on the internet, the screen will get white lines across it which gradually get bigger until the whole screen is white. A reboot doesn't work unless the phone is plugged into the charger and the problem never happens when the phone is on charge.
I've tried changing the browser settings so JavaScript isn't enabled, I've also reinstalled the software and finally decided to wipe my blackberry and restored it to the file i had saved from my old curve and I'm still getting the same problem.
I'm not sure whether it's linked to the battery as it also happens when making a call if the battery is low and when I reboot my curve after it's gone to a white screen the battery has usually dropped a few bars (usually from full to 2 bars)
If anyone has any ideas it would be greatly appreciated!

Could someone please help me. I have a blackberry 8520 and I recently accidentally put ONLY the keypad in the water but luckily I read that you have to keep it in the sun for 24 hours and it worked, next my charger port broke of then I got it fixed but right after I got it fixed every time I fully charge my phone or it have 2 or more bars in like 10 or 7mins it freezes and their are these lines then it goes into a white screen. I took the battery and put the batter back in the phone worked fine but then the battery went from full to battery drained shutting down?!? What do I do??

White Screen on my Curve 8520

My BB Curve 8520 is 3 weeks old and yesterday morning it just turned blank white with a black line in the middle of the white screen. I can receivecalls and messages but can't view them. It goes blank after it goes idle. But after sometime the home screen appears and when it goes idle, it disappears again. Please help!!!!!!!!!
greatperson

Hi greatperson
I would suggest performing a backup of your BlackBerry smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

HELP with BlackBerry Curve 8520, White screen after update to App World 2.0

Hi, need an answer as soon as possible please.
i downloaded the app world 2.0, after that i was told to restart. I didt, but, now i just have a White screen with the little clock on it... please... need an answer now, because my BB ys my world... Bussines, life, everything...
Here is a pic of what I've mentioned...
BlackBerry does not start anymore

Same thing for me...I am using this post to try to solve:
http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Curve-8520-stuck-on-a-quot-w...

HELP PLEASE! Blackberry curve 8520 - keep getting stuck on "white screen"

Hi i only have this blackberry curve 8520 for like 3 days and already its getting stuck on the "white screen" i experienced this problem with my previous blackberry and after several battery removals it broke and wouldnt turn on again and NOW this new blackberry with the same white screen problem! please HELP ME ANYONE PLEASEEEEEEEEE!!!
thanks

Do you have a media card installed? If so, remove the battery while the phone is powered on, remove the media card (leave it out), then reinsert the battery and let the phone fully reboot. See if that makes a difference or not.
"Cats may taste like chicken, but they have more bones than rabbits."
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White Screen on Curve 8520 when battery is fully or almost fully charged

Hello everyone,
This is my first post on Blackberry forums. My first Blackberry was a Curve 8310 and I recently obtained a Curve 8510. Beyond the trackball clogging/ replacement on the 8310, I had no issues at all. On the other hand, my 8520 continues to go "White Screen" even when the battery is charged. I notice it happens more when I am outside. I also experience very quick battery drains with no programs running in the background.
-2 different batteries tested with same problem.
-O/S installed and re-installed. Device wiped and re-installed again.
A battery pull will reboot but sometimes take a few attempts even when battery is 70% plus. I have read all the support forums and have not found a definitive answer or another Blackberry user with the same concern. Please help! Thanks in advance

Hello all again, Here is the answer to my own question regarding "White Screen on Blackberry Curve" It is the battery. I tried two different batteries; one was the original battery that came with the phone and the other came from my previous Blackberry Curve. Both batteries charged quickly and full but did not fully power the Curve which caused the White Screen when many applications were running, outside in the heat, or when the battery reached 70% or less. Bought an OEM Blackberry battery and the Curve 8520 has not had a problem since and the phone can go all day without a plug in or failure. White Screen = get a new battery. Hope this helps someone down the road.

8520 Curve White Screen

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