8520 Enterprise OS5
Hi, this is my dilemma... im using an 8520 on BES, the device is running OS4.6 my BES admin has told me that their is not an OS5 enterprise upgrade available so I can't install BB Bridge so I can use my playbook for work.
So can anyone answer....
Is there an OS5 enterprise upgrade??
Can you side load BB Bridge on to a 4.6 device
If so where can I find the file
Or am I going to have to sell my playbook
To be honest I was a little surprised when i was told it had to be an enterprise OS.... I was sat with him when he tried to update it via the BES and it just stated that no update was available, I've tried to do it via desktop manager and again it says no update is available.. they have raised a support ticket with RIM so I guess I just need to wait an
d see :-/
Similar Messages
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8520: problem to update OS 5
Hello
No possible to move my 8520 to OS5
Desktop offers me only OS4-6 or older version
the same when I try updating online
thank you for any help or tutoriel or informationHey Robin460,
Welcome to the BlackBerry Support Community Forums.
Thank you for the question. Updates are determined by your network service provider, if you go to www.blackberry.com/update on your PC it will check for the latest updates for your BlackBerry® Curve™. If it shows there is no update available then you have the most up to date software.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
hello
I have curve 8520 with os5, yesterday I downgrade for os4 using DM but I don't like it so I want to reinstall os5 but I can't.
please how can I upgrade my os to version5 again.
thank you.Hello azlanzaid and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having an issue with your BlackBerry® Curve™ 8520 smartphone and Wi-Fi® connections.
Since you do not have the Internet Browser as an option, it would seem your BlackBerry data plan does not include browsing.
You will want to contact your mobile carrier to ensure you have a browsing plan. Once it is activated and the service books are pushed down, you will then have the option to change the browser.
Hope this answers your question.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
OS5 lock screen customisat​ion
Hi
I have a 8520 with OS5 Is it possible to have a message or icon on the lock screen indicating number of received SMS or emails seperately instead of just the total showing in the status bar. I did see the app Ultimate Lock which does this but it isn't compatible with my phone.
ThanksHello The_JinJ,
If you separate your SMS and Messages folder, you should have individual icons to show you how many messages and SMS you have.
To do this:
Go to your Messages folder
Hit the Menu Key
Go to Inbox Settings
Remove the check from SMS
Let me know how you make out.
Thanks! And have a great day
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Help with BlackBerry Curve 8520
I'm getting a recurring message that it's trying to connect elsewhere. I don't want it to connect to anything but I can't stop the message from recurring
manojjhaenglishtrainer wrote:
Hi!
Is there any way I can read e mail in Hindi language font on my BB curve 8520? If yes plz tell me the process .
Thanks
Hi there,
Are you looking for Hindi fonts for your Curve 8520 having OS5 or you're looking for something else? Can you clarify ?
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it. -
I can see at the blackberry website that bbm 7 is now available for devices with OS 5 and above.
I'm using bb curve 8520 having OS5 on my device. But I'm not able to ugrade my bbm to bbm 7. Please suggest a solution to this problem.Hi and Welcome to the Community!
Please carefully review the AppWorld catalog page, especially all of the "compatibility" sections:
http://appworld.blackberry.com/webstore/content/3729/
If you indeed meet all required compatibility items, then please state exactly how you attempt to upgrade as well as exactly what happens when you make the attempt -- details please, including the exact and complete content of any error messages presented.
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Adding BIS accounts for a device linked to BES Exchange server
Please could somone guide me in terms of how to add BIS accounts and a BES account to the same device.
The handset I am using is a Curve 8520 running OS5.0.0.592. I upgraded the OS from 4.6 to 5 today.
I have been using this handset for a long time, running purely on BES with a single email account.
Now i need to have other email accounts link to the same handset so that I can stay up to date with the various accounts I manage. I upgraded to OS5 hoping that I would find the function to add other accounts.
The phone only allows me to link to 1 single exchange server. Under Email Settings there are no options to add second or third BIS accounts! I have also looked for the 'personal mail' folder or icon, but this icon has never been on this handset. I have read that some people have done this and managed to have BIS accounts and a BES account running simultaneoously, but I cannot find how to do this.
Please could someone advise on how to do this.I have this problem too. The only thing I am guessing is that the domain name of my email is also a domain name I use to adminstrate a website. When mail goes looking for a server it finds a localhost server with promising looking credentials.
What say ye? -
Hi..
I am using smart GPRS in madhya pradesh
the problem is.. i used to play the online multiplayer game warrock on my PC Using My NOKIA 6300 as the modem it was working fine..
But the subscription was over and within a week i got it recharged...
Now.. the game is not working its not loggin in only..
One other thing is that previously torrent application (p2p) worked fine but now that too is not operational..
m not tht techie guy.. plz help me out... post relevant links if possible.. the subs is costly and m losing it day by day..
Thanks in advancewammydoo wrote:
I have a new blackberry 8520 (im a newbie). But my connection is at "edge"(lowercase). I was informed that it needs to be "EDGE"(uppercase) so that I can connect to the itnernet and whatsoever. I tried several battery pulls, checked my data services and its on. Pls help me. Ive been looking for solutions for about 1 week now and nothing seems to work. My BB is 8520 Curve OS5
Hello wammydoo,
Refresh your Service Book. Read this article.
How to clear and refresh the service book database if the BlackBerry smartphone is unable to send or...
Thanks.
Good luck!
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution" -
i use a bb curve 8520 with os5
everytime i start my phone i get this error please help me to rectify it... also my app vibrate on call connect is not workingThere's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Hello there! I purchased a BlackBerry 9300 smartphone and it came with OS6. I used to use the 8520 with OS5. I really love the OS5 though. Is there a way to remove the OS6 and upload an OS5 onto my 9300? I have tried downloading OS5 before but they're all .exe files and I use a Mac. Can anyone help?
Thank you.
MarvinHi there!
On MAC, you are limited to only those OS levels that your carrier supports. If the MAC desktop software does not offer the OS level you desire, then your carrier does not support it.
On a PC, you can install any OS package that exists for your model BB. You are not limited to just those that your carrier supports. But, again, that is only via PC...not MAC.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
HELP!! edge, gprs problem!
I have a new blackberry 8520 (im a newbie). But my connection is at "edge"(lowercase). I was informed that it needs to be "EDGE"(uppercase) so that I can connect to the itnernet and whatsoever. I tried several battery pulls, checked my data services and its on. Pls help me. Ive been looking for solutions for about 1 week now and nothing seems to work. My BB is 8520 Curve OS5
wammydoo wrote:
I have a new blackberry 8520 (im a newbie). But my connection is at "edge"(lowercase). I was informed that it needs to be "EDGE"(uppercase) so that I can connect to the itnernet and whatsoever. I tried several battery pulls, checked my data services and its on. Pls help me. Ive been looking for solutions for about 1 week now and nothing seems to work. My BB is 8520 Curve OS5
Hello wammydoo,
Refresh your Service Book. Read this article.
How to clear and refresh the service book database if the BlackBerry smartphone is unable to send or...
Thanks.
Good luck!
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution" -
How can I update my OS5 to OS6.0 for my blackberry storm 8520
How can I update my OS5 to OS6.0 for my blackberry storm 8520 plz help anyone thanks
Hello,
Well, first off...the 8520 is not a Storm, it's a Curve. The 9520 (which you put in your profile here) is a Storm.
So, if your question is about the 9520, then the answer is never. The Storm line is EOL, and as far as I understand, development stopped on the OS in the 5.0 range, and will never move beyond.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Help required with upgrading to OS5 on curve 8520
Hello everyone,
I'm using an unlocked version of the bb curve 8520 and want to upgrade my bb device os to v5.0. (current version- 4.6.1)
I tried using the application loader on the bb website (NA & India both) but it just tells me that my OS is updated and that i will be notified if there are any updates available. I would be really grateful if someone could help me update my os.
Solved!
Go to Solution.Hello,
Your warranty is not endangered. You are free to use any carriers OS package on your BB. Your carrier may, however, refuse to provide you with support (including Warranty evaluation/service) until you fall back to their supported device OS level. But your warranty per se is not endangered.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Hi there
Just noticed on the Blackberry website that Orange have finally released OS 5.0.0.1168 for the 8520 but when i go through my phone to use the Wireless Update function it says there is no update available, is this because the OS needs updating through Blackberry Manager or is this not an official release?
Many thanks
Matt
Software For BlackBerry® Curve(TM) 8520 Smartphone
BlackBerry Handheld Software v5.0.0.1168 (Multilanguage)
Package Version: 5.0.0.1168
Consisting of:
Applications: 5.0.0.681
Software Platform: 5.2.0.67
File name: 8520wifiM_PBr5.0.0_rel1168_PL5.2.0.67_A5.0.0.681_Orange_UK.exe
File size: 121.57MB
Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.Hello,
My advice -- never never never do an OTA OS update...to many problems can ensue. Rather, use this instruction set:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Upgarading my 8520 curve software to os5 or 6
Is it possible to upgrade the software of my Blackberry Curve 8520 software to one of the latest OS's? Where can I download the software and how do I install it? I live in South Africa
Hello,
The simplest way is to, on a PC (you cannot do this on MAC):
1) Uninstall, from your PC, any BB OS packages
2) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/apps-software/desktop/?lid=us:bboftwareesktopSoftware&lpos=us:bboftware
3) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
4) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
5) Launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC. If, during the process, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
Don't forget to backup.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
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