8520 not ringing when in BBM, email, internet

My phone not ringing when in BBM, email, etc
it doesnt even show that an incoming call is coming in. I only know when a call has happened when I get the sms from my service provider, can anyone help me with these settings. I have only had a Bberry for 2 weeks and rather new to it.
Thanks Keith

Hello,
Have you tried removing your battery to restart your BlackBerry smartphone and then test. Also make sure you are able to make outbound calls as well.
Thank you.
-DrP
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