8520 problems! BBM?

Hi guys had a few problems with my 8520 over the weekend. Done a bit of research last night on here and discovered the fault but couldnt get my laptop to play ball so I refreshed the software on it. All works fine apart from BBM. Have downloaded the latest version but it wont bring up display pictures? Any ideas why? I have version 5.0.1.38. It used to bring pics up? Although this layout seems different tbh with ya key lock is different etc. Have i messed it up? lol
Thanks in advance

This is likely a BBM server issue and not your device. I've seen a couple of other posts with similar problems. Hopefully they get it fixed soon.
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Blackberry ID problem/BBM problem

I just downloaded the new BBM and I need my Blackberry ID password, which i don't know. I only know part of it and my email address has a spelling mistake in it so i can't have my password reset by email. Should I just wipe my phone? or is there anything i can do?

Hi juliet20
Welcome to BlackBerry Support Forums
From what you described there is no other way ,sorry ! but had to change OR create a new BlackBerry ID.Look at this Knowledge Base for further help :
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone.
Prince
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HELP! Curve 8520 Problems

Hi,
I updated my software last night from 5.0 to 5.2 and since then everytime I try to use it, it crashes! It tells me that my media card is corrupt, it wiped all my photos, music, apps and settings!!! The options of the update to back up were grey, I couldn't click on them at all, so I'm assuming this is why.
It is virtually unusable now and I rely so much on my Blackberry, so any help would be gratefully received!

There is no "5.2" software for the 8520 model.
Could you please be specific about what you did or upgraded?
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3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Problem sms 8520/ problema sms 8520

i have 8520, i have a problem with sms since i upgrade the latest version of the software (5.0)
when i receive a sms i can see it in SMS ans MMS....but i have to click on menù ->VIEW FOLDER ->SMS INBOX
the problem is that i have to do so all the time i receive a sms. i want my bb like before!!!!!!!!!!!!! please help me..
if i tried to reupgrade the new software, it could help me??? it's possible to reupgrade the software??
for italians
ho un 8520 e da quando l'ho aggiornato con l'ultima versione del sowftare (5.0) ho un problema con gli sms. quando ne ricevo uno non mi appare in mms e sms ma devo fare visualizza cartella->sms ricevuti
e se riaggiornassi il software??? è possibile rimettere lo stesso software??

Hi Gretapina,
To create a separate inbox for Short Message Service (SMS) and Multimedia Messaging Service (MMS) messages on the Home screen of the BlackBerry smartphone, complete the following steps:
For BlackBerry Device Software 4.2 to 5.0:
On the BlackBerry smartphone, open the Messages application.Display the menu and select Options.Select General Options.Click SMS and Email Inboxes and select Separate.
For BlackBerry Device Software 6.0:
On the BlackBerry smartphone, open the Messages application.Press the Menu key and select Options.Select Inbox Management.Under Other Message Types, select Text Messages.
Cheers,
-FB
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BBM problems - BBM 7

So after having no BBM for 3 days I have exhausted all avenues, to be told by my serivce provider that there is an issue with some BBM's who recently had the upgrade.......called BB on Tuesday and told them they told me to go to my service provider when all along it was them. So after resetting the password on my ID the thing still does not work. Apparently BB are working hard to resolve the problem.... not hard enough I say. Can anyone help with resolving the issue at all? Appreciate it as I am not calling BB again.
Thanks
E

Hi ellieds69,
What version of BlackBerry device software do you currently have installed? Type 'myver' in any text field to display your software version.
Also, when you did the update, did you have any problems or receive any error messages?
Thanks.
-CptS
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8520: problem to update OS 5

Hello
No possible to move my 8520 to OS5
Desktop offers me only OS4-6 or older version
the same when I try updating online
thank you for any help or tutoriel or information

Hey Robin460,
Welcome to the BlackBerry Support Community Forums.
Thank you for the question. Updates are determined by your network service provider, if you go to www.blackberry.com/update on your PC it will check for the latest updates for your BlackBerry® Curve™. If it shows there is no update available then you have the most up to date software.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Blackberry Curve 8520 problems with Blackberry Bridge

Hi All Please help me!!!
I have a curve 8520 details & spec below. I have owned a Blackberry Playbook since Feb this year. Originally when I installed the Blackberry Bridge to my curve I managed to pair the 2 devices and I happily used this for a few months. I think an update came on my phone in App World and one day a couple of months ago I simply couldn't pair the devices. I did the usual un-install and re-install of all necessary applications but to no avail. I have searched forum after forum to try and find out what is wrong. I can see the application on my curve from Appworld and from options/applications/Ad-ons. However is is not visible on the phone in downloads or applications. I have un-installed and re installed numerous times.
Phone details
BlackBerry® 8520 Smartphone (EDGE, Wi-Fi) v5.0.0.681 (Platform 5.2.0.67)
Cryptographic Kernel v3.8.5.85
Branding Version: 1.0.91.694K
Micro Edition Configuration: CLDC-1.1
Micro Edition Profile: MIDP-2.1
Micro Edition JTWI Version: 1.0
Micro Edition Media Version: 1.1
Micro Edition PIM Version: 1.0
Micro Edition File Version: 1.0
Micro Edition Bluetooth Version: 1.1
Micro Edition Location Version: 1.0.1
Micro Edition Security and Trust Services (APDU) Version: 1.0
WLAN Version: 3.0.0.113
Blackberry Bridge Version 2.1.0.31
I am hoping someone has a simple explanation!
Look forward to hearing from someone out there!
campocath

Hello campocath,
Welcome to the BlackBerry Support Community Forums.
Are you able to see the BlackBerry Bridge application icon on your device home screen? If not, have you checked to see if it is hidden? You can press the menu button and select show all to unhide it. If you are able to locate it, try moving the BlackBerry Bridge application icon to the applications folder. Use this link http://blck.by/1g0TgHg to see instructions on page 197 on how to move application icons to a folder.
Let us know if that helps.
Thank you
-ab
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:( Another 8520 Problem...

Okay, so I just recently posted a message how to get my sms working and my calls working.
I could use internet but couldnt send/receive texts or receive/make calls, But I could use the internet. A helping hand posted and said that I needed a data plan from my carrier (O2 - UK), So I contacted them and stated that my friend gave me a BlackBerry, and I the problems ive had with it.
The fella put a data plan on which didn't activate untill this morning, I now have EDGE/GPRS in the right top corner of the display, which indicated im fully activated on the edge network and that my device is registered with O2.
I can STILL not make/receive or texts, Everytime I try to make a call I get an INSTANT "Call Failed" along with a sound you get when someone hangs up on you...
What can I do? Shall I contact my carrier and explain that I still cant make calls or texts?
Thanks for any help!, BTW, this device was found, used perfectly for 5 months, and now its been given to me...It is NOT blacklisted as I am connected to O2 and I can browse the AppStore and Internet perfectly...
Please, any help would be appreacited...KUDO's!

If you go into Manage Connections | Service Status, what is the statues of the top 3 lines?
Also under Manage Connections | Mobile Network Options what is your Network Mode set to?
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Re: BBM problems - BBM 7

So, what all precisely have you done so far?
Here's what I would suggest:
Do you have a backup of your BBM contacts saved to your Media card (it was a feature in BBM v6?
Install BlackBerry Messenger 6.2. To do this download it here
Then, with BBM6 installed, open BBM > menu key > options > scroll down to restore and you will be able to restore your contacts from the media card.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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I'd suggest this, in this order.
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. Then, try the BBID login again and allow BBM to restore.
Remove BBM7 by deleting it from your BlackBerry at Options > Device > Applications Administration. Scroll and find it and delete, and reboot again as described above. Then, after reboot, go to www.blackberry.com/bbm and download BBMessenger again and login your BlackBerryID. (I'd recommend doing this while connected to a WiFi source, but it shouldn't matter, just make it faster).
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

New 8520 problems

I only had my blackberry on Friday through Vodafone.
First time I connected to pc it said I needed to upgrade software, so I did.
Is it right that I cannot separate emails, sms messages and call log as they all go into the same place?
Also I cannot save phone numbers from people who text me into contacts?
This is still on 7 day trial, it may have to go!!
I appreciate any help.
Jansh

Hiya!
You can do all of the above.
Call Logs:
Press the Menu key.
Click Options.
Click Call Logging.
To hide call logs in the messages application, select the None option.
email/text separate:
Select Messages folder
Press the Menu key.
Click Options.
Click General Options
SMS and EMAIL Inboxes: set to Separate (separate Icons will appear on home screen)
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BBM 5.0 Missing

BBM 4.7.1 was on my Tour when I first bought it, but I never used the app...I archived it. I decided to try BBM 5.0 so downloaded it from the AppWorld store and as expected, it wanted to overwrite the 4.7.1 version. I did this, but still can't find BBM anywhere on the device.
Tried unhiding everything, looking in all folders, nothing is archived, went back to the MyAppWorld and BBM 5.0 is showing up there as "Installed" and also on the device under Applications BBM 5.0 is there. The icon is nowhere to be found on the BB...I have looked everywhere

hambali66 wrote:
I just upgraded my 8520 with BBM 5.0.0.33. Why none of my contact can see my picture ID and I cannot see any of my contact picture ID. Everything else seems to be working fine. Please help....
There is a problem right now with the avatars on BlackBerry Messenger. There are a couple of articles out - one is on Blackberryreview.com . Hopefully it will be resolved in a few days.
Nurse-Berry
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Ringtones and BBM alerts not working

Hi, I have created several custom ringtones and phone alerts on both mine and my husbands new BB 9320's . These were working just fine for the first few weeks but now the custom BBM alerts will not work on my phone but the custom ringtones do work. Instead of the custom alert I've selected the alert sound for the normal profile is the one that sounds. However the custom alerts DO work for text messages ! Just not BBM !
My husbands phone has the exact opposite problem, BBM alerts work, ringtones don't !
The problem seems to have happened after I had installed some various Apps . So I uninstalled all those apps and I've done both a soft reboot and battery pull on each phone trying to fix this. I also deleted those contacts and their custom alert set-ups and re-added everything from scratch, rebooted again, still nothing. It's been like this for a few weeks now, I just can't figure it out . Please help !

Hi and welcome to the forums!
The media cache might be corrupted, here's a fix.
Thanks,
Bifocals
KB26203 BlackBerry smartphone ringtones will not play
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Blackberry messager and internet not working?

hi i have a bb 8520 my bbm and internet wont work but i still get my text and phone calls how do i fix?

Hi kyleblack
Were these services working before? Have you contacted your wireless provider to verify you have the correct BlackBerry® data plan enabled for your device?
Thanks
-CptS
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

8520 BBM problem, plz help!

For few days, I cannot receive Blackberry message from other people who use bb outside UK but i can send any message to them and they can receive my message, when they wanna send message back to me i didn't receive any message from them and they said that they already sent message to me but it show only check mark with out any alphabet (D or R). I called to O2 customer service that is my network which i'm using. They said that Nothing wrong with them system. How should i do i really want to chat with them because now i am studing in UK. pls help!!!

set your FORMS60_PATH on the client to Formspath;libpath;menupath so it looks in every dir named in the path.

Problem with BBM curve 8520

how to use the bb messenger? do i need to have internet connection?

The user guide can be found here - http://docs.blackberry.com/en/smartphone_users/subcategories/?userType=1&category=Messaging+%26+Emai...
And yes, you do need the internet, and specifically a Blackberry Data Plan - http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F

8520 problems! BBM?

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