8520 sound keeps muting

I have had my BB curve for just over a week now and on a daily basis the sound keeps going onto mute whilst still on a 'normal' profile.
Changing the profile makes no difference, I have to pull the battery out.
Twice now this has made me miss the morning alarm.
Does anyone have a solution to this or do I just have a faulty handset?
*edit*
OK I read the post at the top now :
Device info
Your carrier - Virgin
Model info and OS version:
8520 v5.0.681
Apps and free space
File free before and after a battery remove/replace. :
104756097 Bytes
Did a battery pull fix your issue? - Yes but it keeps happening each day.
Apps installed and their version if possible. :
Blackberry Spring Theme
Brain Up FREE
Drive Safe.ly
Flixter
In The CIty theme
Multi Alarm
Musical Clock alarm
QR Code scanner
Train Times (UK)
Virgin Trains
BT device model/version (you will have to look at the BT device):
bluetooth is disabled - I haven't got round to playing with this yet!

Hi
As its a new device, I would return it for a replacement under warranty.
Blackberry Best Advice - Back-up weekly
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