8520 - White dash on wifi after change of ISP

Hi all,
This is my first post here, and it's a problem my wife's having with her Blackberry 8520. We've changed broadband service providers and the new account was activated today. I've managed to get on fine with my laptop, her laptop, my dell streak and both our iPods, but for some reason we're only having problems with her Blackberry.
When I run the wifi automatic setup, it finds the connection, I enter the password and it says that it's connected fine. Then I go into the status, and there is no tick in the box, only a white hyphen.
Now I've looked around and from what I could see it was due to not having a Blackberry package with the mobile provider. My wife does infact have a bolt-on with o2 for Blackberry, and it has been working fine up until this switch over. Has anybody got any ideas on what to do?
Much appreciated,
Martyn

Took some major trial and error, but I finally figured out the proper settings. I think it was luck, really.
The networking system preference thing can be confusing even for long-time Mac users.
--Norm in Texas

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Last edited by hermesolympian (2013-09-08 06:43:09)

uhhh theres somthing(s) screwy in your post or maybe its just my screwy brane(quite possible)
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