8530 Media Sync Internal Memory

Hello,
I am trying to remove photos stored on the internal memory for a Curve 8530. When I click on Pictures on Media Sync it says "Media Services Are Not Available". Please make sure you have a media card and mass storage is turned on. I'm using internal memory, is there a way to remove the photos besides, one by one transfer to a media card, emailing them one by one, or using blue tooth?
BB OS 5.0.0.886
PID_8004
DTM 6.0
USB v 4.1.0.4
Vista Home Premium SP2
Thanks
-Noah

carmine_dichiara wrote:
2) If I purchased a microSD card and installed it, would directing the camera to store on the microSD card automatically move over the photos I've already taken?
Hi carmine_dichiara:
We currently can’t pull pictures from the internal memory of a 8110.
If you get a microSD card and save the pictures to that location, it will work properly.
(It won’t automatically move already taken pictures to the microSD card)
Cheers
M
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visit: http://www.blackberry.net

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Media Sync cannot access photos in internal memory of Pearl 8110

Hey,
I was wondering if anyone else ran into this difficulty ... I just updated the Blackberry Desktop Software, and thank goodness it's stopped using Roxio bloatware to transfer my photos off of my phone (Pearl 8110). Unfortunately, the new MediaSync doesn't sync with the internal memory of my phone, so it appears that my photos are stranded for the moment. I was wondering if anyone else had run into this problem, and what solution you would recommend. I looked through the technical support docs, and I don't think I found anything that fits this.
1) Do I have to find an older version of the Blackberry Desktop software, transfer the photos, then upgrade again to the newest version with Media Sync and purchase a microSD card?
2) If I purchased a microSD card and installed it, would directing the camera to store on the microSD card automatically move over the photos I've already taken?
Thanks a bunch,
Carmine

carmine_dichiara wrote:
2) If I purchased a microSD card and installed it, would directing the camera to store on the microSD card automatically move over the photos I've already taken?
Hi carmine_dichiara:
We currently can’t pull pictures from the internal memory of a 8110.
If you get a microSD card and save the pictures to that location, it will work properly.
(It won’t automatically move already taken pictures to the microSD card)
Cheers
M
Need additional information on BlackBerry products?
visit: http://www.blackberry.net

I'm trying to update my IPAD 2 to iOs 7.1.2 but don't have enough memory to do so. In I-Tunes I'm told to change my media sync options to gain more memory, but I don't know how. Can you help?

I'm trying to update my IPAD 2 to iOS 7.1.2 but don't have enough memory to do so. In I-Tunes I'm told to change my media sync options to gain more memory, but I don't know how. Can you help?

Turn off the check mark to sync your music and also the check mark for the video. Sync the device. This will remove the items from you iPad but still keep them on your computer. Install IOS 7.1.2. Then turn on the check marks for your music and videos and resync the device.

Copying images from internal memory

Hi all, i have what may be a silly question but i've been trying to solve this of a few days without success.
Some of the apps i use on my phone save pictures to the internal memory instead of the SD memory, i want to access the pictures in the internal memory to copy them on my PC.
Both Image Capture on my mac and Sony Bridge allow me to copy pictures and videos from the SD but not from the internal memory.
The SD can also be mounted as an external device and files copied.
I couldn't find a way to see pictures and movies stored on the internal memory.
Sony Bridge has an option that should let you choose between SD Card and Internal Storage when a device has both but, even if i set it to use the internal memory it only shows the SD Card.
I tried copying the files from the internal memory directory to the SD with File Manager but it didn't work.
I could sync everything via DropBox or Google Drive but it's definitely a suboptimal solution and i would avoid it.
Is there a way to copy pictures and movies from the internal memory?
Thanks in advance for your help.
Marcello

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
This depends on the app itself, how it's coded/written to save the files and where to save them. If you are unable to move them via a file manager, it sounds like the folder is write protected.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
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BB 8330 Media Manager, Media Sync hanging - not connecting...

(I just know this is treated in depth somewhere but after a couple of hours of searching, I can't find it so appologies in advance...)
I have a BB 8330 from Verizon running v4.5.0.77 - no media card.
Using Device Manager, the:
Driver version is: 4.1.0.4
Driver Node Strong Name is: oem25.inf:RIM:RimUsb.Device.NT:4.1.0.4:usb\vid_0fca&pid_8004&mi_00
Windows thinks the driver is up to date.
I am running Desktop Manager v4.7.0.32[Nov 4 2008]
When I launch DM, I can successfully Back up my BB.
On my Vista PC - When I attempt to launch Media Manager 9, it has found the files in the Library but it goes into a wierd loop where it keeps seeing the F: drive and then removes it and then resets and then sees it again - forever (or at least for the day that I left it in that loop)
I loaded the DM on another PC running XP and observe a similar behavior - it's not quite as zippy so it just looks more like a hang
To try something different, I downloaded Media Sync v2.0.0.22 and, when the BB is connected, I get the error: "BlackBerry Media Sync failed to connect to your BlackBerry device. Click Retry to try again or Cancel to disconnect." - I get the same error with and without the DM running.
Something seems sort of hinky in that, while my BB is plugged in on my Vista system, occassionall I get the lights flashing on my keyboard like someting is resetting the USB every few minutes (unrelated Vista crap?).
Please help...
Message Edited by lgrothe on 05-28-2009 11:36 AM

You are going to want to get a media card if planning to add music-ringtones-pictures-videos. Don't want to use up device memory. It'll go fast.
IrwinII
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My new iPhone 5 won't connect to iTunes, and when I connect to my computer it comes up as a usb storage device, also in the phone itself under usage it shows internal memory of 2gb and sd card 64 gb, is this an original iPhone or have I been sold a copy

My new iphone 5 can not connect to itunes, it comes up as a usb storage device when I plug it in, also in the phone under settings/usage it shows internal memory of 2gb and SD card of 64gb, I cannot get it to connect to itunes at all so cannot sync etc, is this a genuine Iphone or a copy. I have owned 4 iphones and never had a problem with connecting to iphones and restoreing to a backup.

According to http://en.wikipedia.org/wiki/IPhone_5
the iPhone5 has 1GB of RAM, and internal storage of 16, 32, or 64GB.
It does not use SD cards.
Fake iphones are really Android phones using the skin of iOS6.
Click on the App Store icon. If it takes you to Apple's App Store, then it's a real iPhone.
But if you are directed to Google Play, then I'm afraid you've gotten a copy.

Media Sync Doesn't Work for Mac

"Whether it's a specific iTunes® playlist or a random mix of tunes, it's easy to sync the music from your Mac computer to your BlackBerry smartphone."
That's how Blackberry describes Media Sync. Unfortunately, it doesn't see any of my iTunes playlists and always gives me the error "Exceeded Memory Limit" regardless of the free space available.
My Mac OS is 10.6.4 (Snow Leopard) and I have the latest version of BB Desktop Manager which has Media Sync integrated. I've seen this complaint on virtually every BB forum - has anyone managed to make it work?
I really think that this is a serious misrepresentation of the software's capabilities and I shouldn't have to resort to third-party apps after what I'm paying for the phone and the service contract.

Hey ARM77,
Welcome to the BlackBerry Support Community Forums.
There is a few things I will suggest to hopefully fix this issue for you.
1. Is mass storage mode currently enabled when you hook your BlackBerry to the Mac? If not please read KB13564.
2. Is your iTunes updated to the very latest version?
3. Verify that your media card has a sufficient amount of memory available for the playlists. To check this, perform the following:
In BlackBerry® Desktop Manager, click Device Options. On the Media tab, decrease the amount of memory that is kept free for files other than your music files.
than your music files.
-ViciousFerret
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BlackBerry Media Sync has encountered a problem and needs to close

I have been trying to sync my BB Curve with Media Sync and am continually receiving the same error message, "BlackBerry® Media Sync has encountered a problem and needs to close. We are sorry for the inconvenience."
I have tried restarting the computer, insalling and reinstalling, MediaSync, Desktop Manager and iTunes. All these actions seem to be ineffectivei n syncing music to my Curve via Media Sync and I keep receiving the same error message. I am able to manually move music from iTunes onto my Memory Card in the E: Drive. Any assistance in troubleshooting Media Sync would be greatly appreciated. Thanks
System Specs:
BlackBerry Media Sync 2.0.0.27
BlackBerry Desktop Software 5.0
BlackBerry Curve 8310 (v4.5.0.110)
-8 GB Kingston MicroSDHC
iTunes 8.2.1.6
Windows XP SP2
Solved!
Go to Solution.

Hi and welcome to the forums!
BlackBerry Media Sync 2.0 terminates unexpectedly
The Microsoft® .NET framework used by the BlackBerry Media Sync product is not installed properly or has become corrupted.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
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How to get information about limitation Internal Memory on device

hallo ..
have some question here, so please some person able to answer my questions
1. How to get Information about limitation internal memory on device
2. is possible to improve internal memory on Blackberry ( move apps on external memory )
3. any tools to get internal memory activity ?
thanks for this people who joins here, hope we can share more information about blackberry ..

In addition...
There are three types of potential memory on a BB: 1) Application Memory, 2) Device Memory, and 3) Media/SD Card Memory.
Application Memory -- This is the most crucial; it is the protected (not user accessible), dedicated, and fixed (in size) space that is available as the destination for the installation of applications (plus some application storage, overhead and such). You cannot touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can only install here...there is no option.
Device Memory -- This is space on your BB that you can touch to store files, pictures, media, etc. Typically, it is not terribly large, but it is available to you.
SD/Media Card Memory-- This is what it says...your SD card, for you to store files, media, pictures, etc. It can be as large as your BB OS can support...see this KB:
KB05461MicroSD card sizes supported by the BlackBerry device software
On some devices/OS levels, you can only see "File Free" (Options > Status), which I think is equivalent to AppMemory. On other devices, you can see all three memory usage levels (Options > Memory). Here are some guidelines to use:
KB02843What is the Low Memory Manager feature on the BlackBerry smartphone
KB14320How to maximize free space and battery power on the BlackBerry smartphone
KB14213Call logs, SMS text messages, and email messages are deleted from the BlackBerry smartphone
Lastly, it is always important to properly close applications when you are done with them. Using the Back or the Red key will not do this -- those leave it to the app to decide what to do...and some will leave themselves resident in memory, consuming resources on your BB, slowing the overall performance. Rather, to close an app, press and select "Close" or "Exit"...that will force the application to be closed, freeing up for your new use the resources it was consuming. Some apps will always remain running (typically -- BBMessenger, Browser, Homescreen, Phone, and Messages)...but, you should still close them properly - especially the Browser...if it is left on an active web page, it will not only consume extra resources but battery power as well.
Further, anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure. Some have taken to doing this on a regular basis as a preventive measure...some as frequently as once per day. Others have obtained the QuickPull app to automate a simulated Batt-Pull.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Still having trouble with low internal memory

LG Vortex -
I couldn't even download a 136kb app today. It says I have 18.6 MB internal storage space available. All of my big apps are installed on my SD card, NOT on my phone and I have cleared the cache AND all the data on single thing in my manage apps settings (which ticked me off because I am aware by doing that I have lost my place in the book I was reading....) I do not use my phone for email at all, but I still went into gmail and cleaned out all emails and deleted the trash (less than 1MB total). I've turned off sync on everything except backup assistant. I can't even update my existing apps because just by signing into Google play store I run out of internal memory.
Any other suggestions? I'm sorry, but what a piece of trash phone.....I will be so glad when my contract comes up so I can get rid of this piece of junk.
Thanks in advance

Thank you for your response. My dialer storage is only 216kb in size, with 0 used in cache. I don't have an SMS backup, only contact backup (backup assistant).
I guess I"m just frustrated because so many smart phone users watch movies, read books, etc on their phones, and I can barely get mine to run a basic app.
I did more paring down tonight and got it up to 21 Mb. Better than 18 I suppose
Thanks for the suggestions

8120 Media Sync - "Your device is not recognized by Blackberry Media Sync"

I got a new (refurbished from ebay) Pearl 8120. I just downloaded the newest Desktop Manager and Media Sync software. The Desktop Manager works fine with the Pearl. The 8GB microSDHC card was formatted and has worked fine in the phone so far. However, when I try to use the Media Sync software, I get this error:
"Your device is not recognized by Blackberry Media Sync. Please check that
(1) a memory card is installed correctly in your Blackberry device
(2) mass storage mode is turned on for your blackberry device."
I have checked both these things. I have tried running the program in XP compatibility mode and as administrator. Also, my computer doesn't recognize the phone as a mass storage device (is it supposed to?). I can always use my card reader to put files on my card, but I'd like to be able to use the Media Sync software.
My OS is version 4.5.0.124
edit: Now it sometimes tells me "You need to turn on mass storage mode from the connected Blackberry Device and click Retry. This may require you to reconnect your device."
In my settings I have Mass Storage Mode Support: On. Auto Enable Mass Storage Mode When Connected: Yes.
I've reconnected the device and everything. I've reloaded the card and restarted the phone. Media Sync still gives me errors and Windows still doesn't see the phone as a mass storage device.

Hi, a simple solution is to take out humbly your previous phone from the closet (or thrashbin), put the microSD card into it and connect it to PC again. And you thought you would never use it again once you have that "awesome" Blackberry... :-)
I did this with my Nokia 6120. Also works with any standard microSD reader.

Media Sync and Windows 2000

Hello,
I'm using for few days a BlackBerry Curve 8900 with a PC under Windows 2000.
Did anybody kept the installation package for Media Sync V2, which seems to be compatible with Windows 2000 ?
Only the V3 is available on the BlackBerry site.
Thanks !

MMedland wrote:
Hello,
Apparently windows 7 and media sync do not currently work together. What I mean by this is that when installing Blackberry Media Sync I receive a message explaining to me that "an unsupported operating system was detected. The following operating systems are supported: Windows XP Service Pack 2 and Windows Vista." After this, the installation explains that it will now exit without setting up. Is there something that I can do to get around this. I mean obviously I can just remove the SD Card and insert it into my laptop that way to make change but I would much rather be able to make changes to my media through the Desktop Manager.
Thanks for any help in advance.
Hi and welcome to the forums!
You can use a PC to transfer info between the PC and the media card.
Basically you will attach the USB to the BB and the PC. Don't use desktop
manager. Go to "My Computer" on the PC and the BB will show as a flash drive.
Then you can "drag and drop" files to the BB.
Use the following settings in the memory option of the Storm:
Media card support ON
Encryption mode NONE
Media transfer protocol ON (Storm and Bold only)
Mass storage support ON
Auto enable Mass storage support when connected ON
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Sync between Memory Drive and PC wihout using cloud service

I want to sync between Memory Drive (SD Card) and PC.
I do not want to use any cloud service.
i did not find blackberry link doing the job. It just copies files on either direction, depend where we invoked the command.
i am ok to manual sync only when connected to PC by cable. I do not expect any sync on WiFi or over internet.
Any idea, how can we do it.
Solved!
Go to Solution.

Another option i used is access SD card over WiFi, first we need to enable WiFi Access from media storate option.
Then map SD card as a drive on PC.
Default userid is \Blackberry and password is whatever we set.
Then right click and select make always available offline.

Deleting Internal memory- BB curve 9360

Hi, I have a blackberry curve 9360-great phone, not so great battery life. Anyways, Im having trouble deleting the internal memory (built-in media storage). According to my phone, 93% of it ( 29.9MB) is taken up by pictures. I do not know how this is possible, because I have deleted all of my pictures, minus the built-in wallpapers, and all picture apps.
How do I delete these so called pictures? Does anyone else have the same problem?
BBCurve 9360
7.0 Bundle 1555 ( v7.0.0.319)

Hi, I have a blackberry curve 9360-great phone, not so great battery life. Anyways, Im having trouble deleting the internal memory (built-in media storage). According to my phone, 93% of it ( 29.9MB) is taken up by pictures. I do not know how this is possible, because I have deleted all of my pictures, minus the built-in wallpapers, and all picture apps.
How do I delete these so called pictures? Does anyone else have the same problem?
BBCurve 9360
7.0 Bundle 1555 ( v7.0.0.319)

Does media sync for mac not work?

Hello,
I have repeatedly downloaded media sync, and I cannot transfer pictures off of my girlfriend's 8530 curve? Anyone else experience this? If so, how did you get around it?
Since all the documentation is for the PC, I'm thinking RIM is trying to pull a fast one on Mac users.

I don't have a mac, but look at these articles and see if this helps:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB16176&slic...
>>>>>>>>>>>>>>>>>>>>>>>>~
Hope I was able to help
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8530 Media Sync Internal Memory

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