8530 white screen

my curve 8530 has the white screen, and i followed the steps that were posted on my last thread (http://supportforums.blackberry.com/t5/BlackBerry-Curve/blackberry-8530-white-screen/m-p/1624675#M15...) but it stops when it says "connect to JVM" and it says "application loader was unable to connect to your device. please reconnect your device, enter password, if required, and click Retry." and i did that, but it doesnt work. please help.
Solved!
Go to Solution.

Hello recon_zach,
Sorry to hear about your issue.
Unfortunately if your BlackBerry® smartphone is still not being detected after following the steps in that post then it would appear to be a hardware issue. You will want to contact your wireless service provider or point of sale for options.
-SR
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

8530 White Screen AFTER Installing a new Screen

Hi, my dog got hold of my 8530 and put a toothmark in the screen cover. The screen was also damaged meaning I could see white and grey stripes. I bought a new screen and replaced the old one. Now when I turn it on, I get the white screen and i cannot dial out or recieve calls. Basically the phone is dead. I was able to connect to my desktop and install the latest OS version. I put the old screen back in and I still cannot recieve or dial. I must have done something while taking it apart or putting back together? It is a very simple procedure so I would think it difficult to screw it up. Before I took it apart, i could get phone calls and dial out but i couldnt see the outgoing or incoming call screen. I took the battery out before I took it apart. Now when I connect to my desktop, the connection comes and goes as if you were plugging and plugping in the device. Any sugesstions would be greatly appreciated!!!
Thanks!
M

Hello monkster926,
Sorry about your condition, well I don't think it a good decision that you made by Replacing the Screen Cover
by yourself unless and until you are qualified for it , cause you can't see the internal damage it suffered from
the dog bit cause the force at which they bit are much more for example G.Shepherd produces over 238 pounds
of force or a pitbull which produces over 235 pounds of force.
So now I think it is not just a software issue but a hardware issue and it will be better if you go and checked
it by an authorized BB Service Center.
Good Luck
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Curve 8530 White Screen, help please?

I have a white screen. It did not get damaged or wet in any way. I can hear my phone ringing, hear alerts and see the LCD indicator light flashing. I cannot press any buttons to answer the phone or see the screen. The screen will only turn white when charging and hooked up to the computer, it will not respond to any pushes of any buttons. My device is recognized by the desktop manager on my computer. I have done the update to 5.0 Bundle 1675. I have also done a back up. My supported networks are CDMA 800 and 1900. I have tried rebooting both by taking the battery out before and after updating to the new version. I have NO hourglass, just the white screen. Any ideas?

Hi
You've certainly been trying to sort it. Try my own method because it involves wiping the device completely. You have a backup so you should be good.
This what I did to completely wipe my BB. I wrote this before starting and printed it off.
If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
Get the latest Desk Top Software (DTS)
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
and install it on the computer.
Get the correct latest version of the OS
http://us.blackberry.com/support/downloads/download_sites.jsp
and save it to computer.
To erase all the data on your BlackBerry device, complete the following steps.
1) Download JL_Cmder from http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html
2) Install JL_Cmder to computer.
3) Double check you have already backed-up the BB. If you DO NOT, you will lose ALL data.
4) Make sure the DTS is closed and plug in the BB to computer via USB
5) Go to the JL_Cmder on your computer and double click it to start. Now,this may take a few tries to connect, so keep trying until it does.
6) On the first screen, Press any key to continue.
7) Now, if your device uses a password, enter it now. If not, press "N"
8) Press 4 to initiate the WIPE
9) Press "Y" to continue
10) Now type "blackberry" to continue
11) On the BB you will see a white screen with a'507' Error. Don't worry, this is what you want! You are now ready to install the OS.
Launch the new Desk Top Software on the computer
1). On the home screen of the BlackBerry® Desktop Software, click Device > Update my device.
2). Click View Other Versions. Click the version of the new OS you previously downloaded.
3). Click Install. The DTM will install the OS and then provide you with a list of applications to install. If you have had difficulties with an app, do not install it.
Do not disconnect the device until the whole process is completed and the device has rebooted.
After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
Leave it again for 10 minutes. You should now have a fully functioning BB!
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

BB Curve 8530 White Screen

I keep getting a white screen I have done a reload which helped temporarily plus I have wiped it clean and reloaded as if it were a new phone but again this only helps temporarily. Other than replacing the phone is there anything else I can try?

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB11320&sliceId=2&cmd=displayKC&d...

Blackberry 8530 white screen

My phone is at a constant white screen whenever it tries to power on, whether it be plugging it in, plugging into a computer, or just turning on the power. I tried doing what it says to in this thread ( http://supportforums.blackberry.com/t5/BlackBerry-Curve/Curve-8520-stuck-on-a-quot-white-screen-of-d... ) but it doesn't work, because my laptop recognizes my phone as a blackberry. What can I do? D:

Hey recon_zach,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
To resolve this issue you will need to reload the BlackBerry® device software by force detection. Follow all the steps in this KB article: www.blackberry.com/btsc/KB10144
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Curve 8530 Stuck on White Screen

Hello there,
I need help!
My Blackberry Curve 8530 is stuck on a white screen with battery image in the middle of the screen with a red line accross it. The BB was working fine, but for some reason froze up, and it wouldn't respond to anything, so I took the battery out and put it back in and since then the phone is stuck on the white screen with the ddescription described above.
Just to let you know I have dwonloaded the sofware and installation loader from my carrier. I connected my BB to my PC via USB cable- the PC rocognized the device at first and istalled the drivers, but when I run the application loader it says that the BB is not connected and I have the option to connected and retry it---I did, I disconnected the USB and re-connected, tried it again, but I keep geeting the same thing. Not sure what to do next-
Can someone help me with this issue?
I appreciate any help in advance.
Thanks!

Hi thesanto,
Try the instructions in the below article.
http://www.blackberry.com/btsc/KB10144
Thanks,
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Repetitive White Screens

I have a problem with my Curve 8520.
At least 4 times a day the screen goes totally white, no clock or error message, and I have to make two battery pulls before it restarts, and most of the times the battery runs totally out in the process, so there are times when I need to plug my device in to get it restarted.
Is there any solution for this?
Is this a battery problem or a device issue?
Thanks in advance for any help you may provide.
Solved!
Go to Solution.

Same issue on Curve 8530, most current OS. Could you list the apps you had installed prior to resolving your issue with white screen. I have the same problem...what I refer to as random white screen, however, I don't believe it is a battery issue with mine. Just out of the blue...my screen will start to fade until it becomes completely white and resolves with a battery pull or soft reset. During this time, the phone still has some function...like during one of these episodes...I received a phone call and heard it ringing but could not answer it and pushing on any key on the keyboard gets no response except to perform the soft reset. I don't have the battery issue like your phone did and mine will restart with no problem. I have had my phone for less than a month and it started doing this shortly after I had it up and running but I don't recall if it did it after I installed apps or prior to. One other interesting point to make is that prior to my current phone..I had my first one and it would fade to white screen as well and I took that one back and exchanged it for my current phone because I assumed that it must be a hardware issue. Again, on that phone as well, I don't recall if I had already installed apps on it or not and it was also same phone, same OS. I have begun to test the various apps I have and believe it may be the toast feature on bebuzz. I checked the event log and it shows in there, for bebuzz, a line containing "Warning! Deprecated API access logged." I don't know for sure what that means but I thought that it may be this because I have actually caught the toast feature come up and the fade to white screen occur a few times but not every time. But, the problem with this theory is that I have this app also installed on my son's phone (same phone, same OS) and it has never happened. I have since turned all the toasts off in bebuzz and am going on the second day with no fade to white screen. And that really doesn't mean anything because my white screen problem does not happen every day. The bebuzz app is the paid version. I've read about this type of problem in numerous posts...each seems a little different like some involve the battery...some can't get it to boot back up...some posts point to a hardware issue...etc...but I have never yet seen an absolute resolve. If you wouldn't mind listing the apps you had installed prior to your resolving your issue or list the app you believe to have been the cause...that would be appreciated. Thank you.

When I login to second user account I get a blank white screen.

Just updated to 10.8.3, was also having issues that seemed to be related to Spotlight and TM backups. Issues on my main user account seem to have been resolved, but I have not reactivated Spotlight or TM yet.
When I try to login to my wife's user account, it just hangs on a white screen. I've tried repairing user permissions, and also resetting PRAM and NVRAM. Disk verify checks out fine.

Library/Fonts:
[A hole bunch, removed to shorten post...]
Does the problem account also have a lot of fonts in the home folder? That could be the reason for a login failure. Otherwise see below.
Please read this whole message carefully, especially the warnings, before doing anything.
1. The changes to your configuration suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, seek help from its developer.
2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.
3. You should either remove or update the following system modification(s), if an update is available from the developer:
N/A
and definitely remove at least the following:
Logitech Control Center
† PeerGuardian
Hotspot Shield
† Conduit
4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job. I can't be more specific, because I don't install such things myself. Please do your own research.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.
Again, please don't ask me to do this research for you. You can do it better than I can, because I haven't installed the product and I may not even know what it is.
If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.
5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.
6. If you still have problems after making the suggested changes and rebooting, post again. Remember: if you don’t like the results of this procedure, you can undo it by restoring from the last backup you made before you started.
You installed the Conduit spyware. To remove it, back up all data, then follow the instructions on this page:
Help Center | Community Toolbar
If those instructions don't work, proceed as follows.
Triple-click the line below to select it:
~/Library/Application Support/Conduit
Copy the selected text to the Clipboard (command-C). From the Finder menu bar, select
Go ▹ Go to Folder…
Paste into the box that opens (command-V), then press return. A Finder window should open with a folder named "Conduit" selected. If it does, delete the selected item.
Repeat with this line:
/Applications/Toolbars
Now you're deleting a folder named "Toolbars". You may be prompted for your login password. Next, copy this line:
/Library
Select Go to Folder… again and paste. Don't delete the Library folder. Delete only the following items inside it, if they exist.
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
Close the Finder windows you opened. Log out and log back in.

My MacBook was acting weird so I restarted it and when I login a white screen flashes and goes back to the login page. Help?

My MacBook was acting weird like sometimes I would log on and I wouldn't be able to type my password for a couple seconds,but it usually logged in after that. Then I left my computer open after installing the recent update after that all my applications were not responding. So I shut it down, when I turned it back on about an hour later it went to this loading screen and then to the login like usual. After I tried logging in a white screen flashed and it went back to the login/ password screen like nothing happened. Any ideas on what happened and what I can do to fix it?

Reinstall OS X;
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Help! When I select "Phone" it tries to open and gives me a white screen and closes. I cannot view my missed calls or voicemails.

If anyone knows anything about this...
When I select "Phone" on my home screen the iPhone attempts to open it, brings up a white screen and then will shut back down. I have 8 missed calls or voicemails yesterday and I couldn't check any of them. Does this happen to anyone else?
Also, when I receive a call and I answer it does not give me the ability to end call or any of my options (sources, keypad,etc.) during the call.
Basically, I can't do anything with my contacts, favorites, missed calls or voicemails.
Can someone please help?

I have tried that multiple times. I have also made sure that I have the latest updates. Would haveing 27,000+ contacts have anything to do with it?
Sometimes it works and sometimes it doesn't

I performed the update to version 7.3.5 and now I cannot undo the update that eliminated a toolbar that I use every day. How do I recover my toolbar? With the upgrade on a windows 7 machine, whenever I open firefox I get a white screen.

Uninstall to my prior version is not working. I need to go back to the original version for two reasons. First, I can no longer use one of the toolbars that was compatible to previous version, but is no longer supported so it was disabled, and two when I try and open firefox from any short cut, I get a solid white screen and I do not get any toolbars nor is there any way to navigate to a tabbed option since I can not see anything and it just hangs there with out going to my homepage or anything else.

Do you see the menu bar or anything else? As for the missing toolbar, this is the case for 90% of Firefox users, for instance the Google Toolbar. To restore it, you need to install Mozilla's Add-On Compatibility Reporter extension from https://addons.mozilla.org/en-US/firefox/addon/15003 and restart Firefox twice.
As for the white screen, I am not sure what you mean, but your install looks corrupted, you probably need to uninstall Firefox and reinstall from scratch. You may spend too much time and effort otherwise. Back up your settings first if you have any, like Firefox bookmarks.

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ

In Attachement List Services for Objects White Screen when I Display a Note

Hi Expert,
Need your assistance.
I am trying to view a note in Vendor Master data but no information provided and I can only see white screen. Below are the steps that I performed:
1. Go to FK03
2. Open a Vendor
3. Click the Services for Objects
4. Attachement List
5. Select a Note
4. Display it
5. Pop up window appreared and no information occurred. Only White screen
Is there's a missing configuration, plugin, or data in my SAP system/workstation?
I tried to login to other PC and it worked.
Just wondering what is missing on my computer.
Your response will be helpful.

Hey,
I have the exact same problem as you have described. I also used my ipod as a watch but starting from today, whenever I unlock it the screen turns white until a reset is done. Even a factory reset through itunes didn't fix it.
Have you found any solution?
Bah, this is annoying.
//Gubbar

Trying to update OS to fix White Screen problem.

Hello, I have had my Blackberry 8520 on a Virgin contract for about a year and a half now. Recently it has started randomly just changing to a black white screen that won't allow me to turn it off or perform any functions. The way I temporarily fix this is to plug it into the charger which acts like a reboot and brings it back to normal (pulling the battery to reboot it just restores the white screen after loading). In trying to find the resolve to this problem, which I haven't yet, I rang the Virgin helpline who told me to update my OS. I currently have the version 5.0 Bundle 1096 and I am trying to update it to the 5.0 Bundle 1168. I have been having increasing problems with trying to do this. I updated my desktop software for Blackberry but updating through this software always brings up the message at the install stage (after backing up my data) - "An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists." My internet is working fine and I have tried many times to update through this way. I have also tried updating through the blackberry website "web based updates area" that brings up the same message. Looking through over message boards, I tried the attempt at updating through the LOADER.EXE way. However after trying to download the OS manually to my computer, which my internet explorer thought was dangerous, it came up after with another error message - "Error 1335. The cabinet file 'Data1.cab' required for installation is corrupt and cannot be used. This could indicate a network error, an error from reading from the CD-ROM, or a problem with this package.' I am now out of ways to try and update my Blackberry and have no idea how to solve the white screen problem. Any help would be much appreciated. Karen x

Just to specify the final type of the updating I tried was following the instructions on this links - http://us.blackberry.com/support/apps-and-software/desktop-and-device-download-sites.html I choose Europe, Virgin Media, Blackberry curve 8520. I got the software on to my computer and the error message that came up, appeared after choosing language and agreeing to the terms and conditions and starting the installation. Sorry about the big clump of writing; the post removed all of my paragraphs when I posted it. New to this! And need help! Thanks x

Creative Cloud White Screen on Start-up.

When I open my Adobe CC is brings me to a white screen only and will not allow me to pass it. I have tried to delete the OBEE file, Change the name of it, and completely reinstall CC 3-4 times with no success, im just bummed that I cant update any of my programs. If anyone can offer some help/solutions regarding fixing this it would be much appreciated! *****(PS. I have included a screenshot of the issue, so you can see exactly what the issue is.

BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
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8530 white screen

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