8600 all in one not printing wireless

My 8600 printer is not printing wireless. We moved and it was set up with the new router and it printed once. It has not printed since. I have turned it off and back on. I have uninstalled and reinstalled. I did scan doctor and it told me to uninstall and reinstall. I can look at the info online after typing in the IP address and it all looked ok. I still cannot print. Please help! I am not very computer savy. I cannot print e-mails, from a web site, or word. Thanks!

Hi @mtmom , and welcome to the HP Forums!
I understand you're experiencing wireless connectivity issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
I would also recommend this document on Wireless printing center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Similar Messages

8600 all in one not printing

First off, I am very technically challenged..My printer is connected by wireless to two computers. Both are not able to print anything. They both printed until we put a new computer in then one worked for a little while and the older one worked. Now neither works.The light on the port in the back where the ethernet wire is connected is lit at the bottom part of the port and flashes intermittintly at the top part. The connection does not snap in.Is this most likely a harware problem? Is there something that I can do as an easy test? Is replacing the port something that can be done at Best Buy or the like? The printer is 2-3 years old and we have loved it up until now...Thank you

HI ,
I noticed that you're experiencing issues when printing to your HP Officejet Pro 8600 Printer. I understand that the trouble started when you got a new computer. I would like to look into this for you today. We're looking at the possiblity that the new computer is interfering with the printer's IP Address on the Network. Let's see, if we can identify the cause. I see that you mentioned in your post, Wireless and Wired connection. How is the printer connected? (Ethernet/Wireless) Here's a document I would recommend that you try, An 'Unable to Find Printer' Error Displays for the HP Officejet Pro 251dw, 276dw, and 8600 Printer Series.
Try the HP Print and Scan Doctor to help identify and fix common problems when installing or using HP s on your home network. What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages). Note: You might need to follow this guide for both of the computers. I recommend following it to the end, and then try printing from both machines.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

HP OfficeJet Pro 8600 All-In-One Inkjet Printer

Hello, I have an HP OfficeJet Pro 8600 All-In-One Inkjet Printer. It started out working fine, but the touchscreen got lighter and lighter and would finally go out. Now, I cannot see the screen at all and therefore am unable to use the printer. I tried to delete the printer from my computer and reload the driver, but the driver requires that I use the touchscreen to initiate installation of the wireless capabilities and so forth. Without being able to have the touchscreen light up, I am unable to see and follow the directions to hook it back up to the computer. Any ideas? Does HP make a replacement touchscreen for this product? I bought this one because I have another one that works perfectly at home and was hoping to use this one at work. Thanks in advance for any help anyone can give.
Wayne3

Hello there! Welcome to the forums @Wayne3
I saw your post about how the display screen on your Officejet 8600 has gotten lighter and lighter until the display was unreadable. I have a few ideas in mind that might help you.
Update the firmware on the printer with a USB cable plugged into the printer, and computer.
Click here to download the firmware update: HP Officejet Pro 8600 N911a Firmware
Try a power reset and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
I hope the steps help you! If the screen continues to have the same problem, give us a call to see what your printer options are:
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a terrific Tuesday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Wireless All in one not printing

I have a HP all in one model cc335a on a wireless connector that runs on a dsl line. I am on a network with my lap top and main desk computer. The printer acts like it is printing and kicks out a blank sheet. I have reinstalled it a couple of times and cannot get it to print. The align print function fails when I run it. after I run it I get a print out in blue without any text. I have run all the utilities and they all come back as Passed. I am running windows7 32 bit.

Hi @mtmom , and welcome to the HP Forums!
I understand you're experiencing wireless connectivity issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
I would also recommend this document on Wireless printing center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

C8180 All in one not printing

I have a C8180 All in one that I can print an alignment paste from the desktop but nothing else. Running on Vista home premium.

HI ,
I noticed that you're experiencing issues when printing to your HP Officejet Pro 8600 Printer. I understand that the trouble started when you got a new computer. I would like to look into this for you today. We're looking at the possiblity that the new computer is interfering with the printer's IP Address on the Network. Let's see, if we can identify the cause. I see that you mentioned in your post, Wireless and Wired connection. How is the printer connected? (Ethernet/Wireless) Here's a document I would recommend that you try, An 'Unable to Find Printer' Error Displays for the HP Officejet Pro 251dw, 276dw, and 8600 Printer Series.
Try the HP Print and Scan Doctor to help identify and fix common problems when installing or using HP s on your home network. What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages). Note: You might need to follow this guide for both of the computers. I recommend following it to the end, and then try printing from both machines.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good Luck!

My HP 8600 all in one not scanning on IMac

I set up my HP 8600 Pro all in one for my IMac and the printer prints, scan, yet I don't know how to save the scan. I saved it to my document and desktop and still not able to locate the item that was scanned. Please Help. My IMac is new OS X 10.9. I am using wireless network and that's the way I installed the HP on to my IMac.
Thank you

Hi All, I called Canon this morning..
The Tech helped me Download the MP280 Navigator Software..
My MP280 now works with Mavericks, both Scanner & Printer AOK............
Hope This Helps..............................

HP 8600 all in one stopped printing on MACbook pro with OS 10.7.5

My printer was working fine for the first couple of months and now I have to turn it off and on to get it to print. It has perfect connection to the internet as does my computer. Have rebooted the Wi-Fi etc. That only lasts about a day at best. I have even done an unistall of all HP and reinstalled the printer software. That worked for 12 pages (2 print jobs) - now back to square one. Is there a way to keep it from booting my jobs into print limbo?

Hi kbspr1,
Hard to tell what's going on with it at the moment... I'm thinking it's either the printer's wireless hardware, or something with the IP address.
I'll link two documents that I refer to often for troubleshooting - hopefully following those steps helps your printer.
Printer Does Not Maintain Wireless Connection
Getting the Latest Firmware and Product Updates
Let me know how it goes
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HP Photosmart e-all-in-one NOT PRINTING for MAC 10.9.2

Hi,
I have a HP Photosmart e-all-in-one wireless that I have been using for my Apple devices (Mac, iphone, ipad) for years and recently it started giving me problems.
First month or so ago, out of nothing the MacBookPro would not see the printer connected, in dispite of been connected to the network. During that time I was able to find it connected from my iphone & ipad. Then I was using to print from these last two.
Now, not even from my iphone & ipad. It seems that printer does not exist at all, coz it always says "printer not connected" on the MacBook and "No AirPrint Printers Found" on the ipad & iphone.
I've noticed that on HP website, the most updated version of the Mac is 10.9 and my devices has 10.9.2 Is this the problem? If so, how can I get by and continue to use the printer? I need to print ASAP.
Thanks,
eb

What router? Have you restarted the router?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP C6180 All in One Not Printing on the Network

I have 3 wireless laptops and an HP C6180 on a wireless network. This week all 3 computers had issues intermittently trying to print. The print job would go to the que, but then it would just be an error and not print. Now today, none of the laptops have been able to print. I tried to connect to the wireless network with the printer an it did find the wifi sometimes and did not other times. (Oh, and it's not about it being too far away, they were right next to eachother). I actually plugged an ethernet cord into it and it did the same thing. So, I assume there may be an issue with the wireless, but I can't print when is wired with an ethernet cable either. I am completely stumped. Been working on this issue for about 5 hours now, and figured I would just post it here. If anyone has any idea what this could be, please let me know. Also, 2 computers are Vista, 1 is XP. No changes have been made to any of them lately.

If you can connect with an Ethernet cable, do so and turn off the wireless function of your printer. Only have one connection method live at any one time or things will get very confusing.
OK, once you choose your connection method, it will be best if you can set a static IP address for the printer (outside the DHCP range).
Need help? Tell me about your router.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP 4300 All-in-one not printing double sided

Hello
Here is my setup. I have a HP 4300 All-in-one printer set up on a network. There are two computers on this network, and XP and a vista. The printer is installed on the XP, and the vista accesses the printer via the LAN network (Wired, not wireless).
Here's the problem: When, on the vista computer, I try to manually print on both sides, the only option I get in the "Print on both sides" option in properties is "off." However, on the XP I get the option to do it manually.
Is there anything I can do to enable the "manual" option on the vista?
Thanks.

I'm having the same problem expect with different operating systems and printers. I have a HP Deskjet D1455 that's wired to a laptop with Vista x32. I have another laptop connected to that printer wirelessly that has Windows 7 x64. On the laptop that's connected to the printer, I can print double sided with 4 different options. However, I cannot with my laptop that's connected wirelessly through printer sharing.
At first, it looks like I can do it but once I select "Manual" it disappears and turns off. Any ideas?

HP Officejet 5610 All-in-One not printing true colours

The HP help people have finally given up on trying to make my Mac see the Color Options tab in their print software with my set-up. They now say, "It's an Apple problem". If I could see these settings I'd be able to adjust the HP defaults for print-outs (by saturation, brightness, density, hue, contrast, etc) once and for all so I'd get closer to what I see on screen printed out in front of me. Without them I have to change everything on a trial and error basis each time in Photoshop. I've read about it in the HP manual and seen it work on another (cheaper) HP printer on a similar Intel iMac but with the All-in-One I just get the screen saying "No User Selectable Settings" - which HP say should not be the case. Anyone have any ideas? This screen seems to be vital - unless of course there's a better way of synchronising the perfect image I see on screen with what I get out of this printer?

I have seen this case with hp printers on the intel macs as went the intel macs came out hp's driver release was set for June as that is when the intel macs were suppose to be released i know the new software version 7.9 which is universal fixes all of these issues on the intel based macs.
Just make sure you run the hp uninstaller first HD/Applications/Hewlett Packard
Here is the link for the lates driver
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&dlc=en&os=2 19&product=441125&lang=en&softwareitem=mp-40934-1

How do I make my all-in-one HP printer wireless for my laptop?

I have a HP Photosmart C7250 All-in-One printer. Just bought a HP Pavilion dv6-6113ci Laptop. I have a Netgear modem. Instructions in book to convert to wireless is in Greek to me. Is there an easy fix to making my printer wireless??

Hi,
What are you trying to fix ? What is your Netgear modem ? Does it have wireless router to go with it ? Please check this book and select one suitable connetion for your existing hardware.
http://h10032.www1.hp.com/ctg/Manual/c00389927.pdf
You may be able to setup like this (if no wireless router):
Good luck.
BH
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Deskjet 3056A E-all-in-one not printing black ink properly

Hello, I've had my Deskjet 3056A E-all-in-one printer for 2 years and didn't have any problems until about 3 months ago. My black ink cartridge suddenly stopped printing properly. It started to seem like I needed to replace the ink, so I did, but that did not fix the problem. It still seems like the ink level is really, really low sometimes, but it's a brand new cartridge. I couldn't even align the printhead because the black ink wouldn't print. Then I cleaned the printhead and cleaned the ink smear. When the test papers printed after the cleanings the black ink would only print half of the line of letters or numbers, or it was just choppy and faded. I checked the ink levels and it says both of my ink cartridges are almost full still. I was thinking about replacing the cartridge again, but I don't want to waste the money if it won't fix the problem. The color cartridge works completely fine, just to clarify.

If the black cartridge is in warranty you could contact HP Phone Support
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP 6500 all in one not printing in black and cartridge is full

my printer suddenly stopped printing in black, all other colors come out fine. The carriage moves as though it is printing, but the page is blank, where black text should be. I have cleaned and aligned the print heads several times. This occurred after an HP tech uninstalled and reinstalled my HP software and drivers. Prior to this had problems on and off, but it was easy to run print and scan to repair it. Now print and scan says they find no problem with the printer.

Hey @Theresalbritt,
Welcome to the HP Support Forums!
I understand that you are not able to print in black ink on your HP Officejet 6500 All-in-One Printer. I would like to assist you today with resolving this print quality issue. Thank you for including the troubleshooting steps you have completed prior to reaching out for support. To start troubleshooting I am going to have you print a standalone Print Quality Diagnostics Report from your printer. This report will help us determine if this issue was caused by a software or driver conflict on your computer or a hardware issue on your printer that coincidentally occured when the HP Technical Support agent was working with you. Once we determine if this issue is hardware or software and driver related I will be happy to guide you towards a solution. Please follow the steps below.
How to Print Quality Report:
On the product control panel, press the Setup button () until Print Report displays, and then press OK.
Press the Right Arrow button () to select Print Quality Report, and then press OK. The report prints.
If this report prints perfectly: Than the issue that you're experiencing is not hardware related. Rather, there is a driver or software conflict occuring on your computer that is affecting your black print quality. Please do not proceed with troubleshooting at this time.
If this report prints with quality defects or missing black: Than the quality issue that you're experiencing is being caused by a hardware issue within your printer. This issue may be due to a defective Printhead system. In no way does the computer affect this hardware issue. To resolve this conflict can I please have you click here. Once the support document opens please run through Solution one, Solution five, and Solution six. This includes any sub-steps under the listed Solutions. However, because you note that you have already cleaned the Printhead multiple times do not run a Printhead cleaning again. You do not want to exceed three Printhead cleans if there is no difference in quality because when you clean the Printhead ink is used. If three cleans has not resolved your issue proceeding with additional cleans will just waste ink. Should the black printing issue persist please click here and run Step 7 and Step 8 to manually clean and soak the Printhead mechanism.
Please respond to this post with the result of your print quality troubleshooting. Good luck!
X-23
I work on behalf of HP
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HP 1610 All In One not printing blue

I lent a friend my 1610 All In One when his printer died, he bought new cartridges and it worked well. The next day however blue does not print. He uses an older Mac before we run out to buy a new cartridge i wanted to get any suggestions you may have. I did not have this problem when i was using the printer

i am having a similar issue. airport extreme woking properly. hp printer detected and selected to print, status shows that i am connected to printer and i get stuck in the que...

8600 all in one not printing wireless

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