8600 entry screen has gone bright can't see options. how to fix

the entry screen on my 8600 has gone bright. you can bearly see the icon/words to allow you to select your options. have restarted and reset without a difference. instead of a black background, it is all white.
and repair info or work arounds would be appreciated. everything else works fine.

Hi @rons8600
Thank you for getting back to me. I am going to send you a private message, please check the little envelope on the top right hand corner of the forums page to check your Forums inbox.
Feel free to review the HP Privacy Statement.
This Privacy Statement informs you of our privacy practices and of the choices you can make about the way information about you and your online activity is collected and how that information is used. This statement is readily available on our HP.com home page and at the bottom of every HP web page.
There are an increasing number of posts in this forum and elsewhere in the internet with the steps to do a resets on different printers. The reset itself will sometimes fix problems, so the reset is not the issue.
Some resets require you to enter button combinations to open special menus on your printer that you were never meant to access. These special menus are used by the developers and support personnel for debugging issues, but they are not meant for untrained users and can have unintended results. One wrong button push and you no could no longer have a printer, but instead a pricey paper weight. To top it off, if you do happen to "brick" the printer this way, it is considered customer induced damage, and voids the warranty automatically. These resets are only meant to be given out and used as a last resort, and under direct instruction of a HP tech support representative. They should not be done lightly!
Printer Resets: What You Should Know
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Sunshyn2005 - I work on behalf of HP

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