8600 scanner won't produce scan image after overview performed

Using 8600 All-inOne with Mac OS 10.9.4: Problem with scanner-- After scanning overview performed; when I try to scan, I get the message "Done scanning selected areas" and no scanned image has been saved to Documents. Thanks for help!

Hi @KateSR , and welcome to the HP Forums!
I see you are experiencing scan issues. I would like to help!
Do these issues occur when making a copy from the scanner glass or feeder, or just when scanning?
I would recommend performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Media Browser won't open iPhoto images after 10.4.5 update!@#$%^!@#$

Media Browser won't open iPhoto images after 10.4.5 update!@#$%^!@#$
I could use iPhoto images in Media Browser before the update - is this happening to anyone else?
I have restarted... no change. Maybe I'll try opening and closing iPhoto once.

Thanks for the reply.
I am on Pages 2 also... Hmmm, Perhaps I just don't know what I am doing - New to Pages. I see my Library, Last Roll and all my albums in the Media Browser but when I double click one of them nothing happens - Is there some other way to open them?

Safari won't load some images (after upgrade to Mavericks from Lion)

Hi,
I've noticed that since I upgraded my OS from Lion to Mavericks, Safari won't load all images on certain websites.
I've tried loading the same pages on my daughter's MacBookPro (she upgraded from Mountain Lion to Mavericks) and everything works just fine.
We cross checked the Safari preferences and everything is identical.
Below are two pictures, the first one taken from my computer, the second one from my daughter's. As you can see, in the first photo the image won't display, while it's been perfectly loaded in the second photo.
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Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

HP officejet pro 8600 scanner won't recognize usb drive

I have an HP Officejet Pro 8600 running windows system 7 HP desktop. Scannerr transfers scan to computer, but won't recognize USB to receive files; it gets stuck on "insert a memory card or connect a USB sotrage device to USB port
Anybody got a clue?

Hi fmanheim,
Welcome to the HP Forums! I understand that your HP Officejet pro 8600, will not recognize your USB to receive files. I am happy to help you with this USB issue!
Please take a look through this guide on printing from Memory Cards or USB Flash Drives. Printing From a Memory Card or USB Flash Drive.
Hope this information helps you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Scanner won't save images after Mac os 10.9 update OfficeJet J5780

Have spent hours on this! Apple update and complete HP drivers offered through Apple do not fix the problem. CAn't find any fix on HP site, all lead back to apple, which appears to actually be the source of the problem. I can no longer save scanned images to my computer. This is crippling my ability to complete many important tasks. The Officejet has been flawless for years, don't want to buy a new one unless there is truly no fix. Thanks for any help offered.

Hello ashley123,
Welcome to the HP Support Forums!
When you try to scan with the Officejet J5780 on Mac 10.9 and try to save to image, what happens? If you have already installed the HP printer driver package from Apple, I have a very limited amount of suggestions.
With the said, these are my suggestion;
Reset the printing system, Mac OS X: How to reset the printing system.
Repair disk permissions (ignore the mention of only working on 10.7)
Add the print once again in the Printer and Scanners area from System Preferences.
If this does not allow the scan to save, you would be best to speak with Apple regarding a possible TWAIN issue.
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.

I have used Image Capture to scan images/documents and then saved them as either PDFs or PNG files. For some reason, just this past week, Image Capture will no longer save the file. It scans, and the Scan Results window pops up, but it won't save file.
The file name has no special character in it, just letters and no spaces.
I have done this in the past and it has worked, but now it will not.
I have not upgraded any software, that I am aware of.
After scanning, the Image Capture pops up the Scan Results with the file name in the window, but neither the Scan Results nor the Image Capture window responds to inputs. The Image Capture window is frozen, with only the "Overview" and "Cancel" buttons active (but non-responsive).
Is this a software issue or a scanner hardware issue? I am using a HP Photosmart C6200 series printer/scanner on a network using a Time Capsule airport.
Thanks.

I had the same problem.
Got a 90% fix. Apparently the Mavericks preferences won't work with Yosemite, so I just deleted the Image Capture preferences.
Unfortunately, the "Scan to" folder seems to be permanently set to the Pictures folder.
1. Quit Image Capture
2. Go to Finder > Go > Home, which opens up your home folder (named after your user name)
3. Open Library > Preferences > com.apple.ImageCapture.plist - Drag this file to the Trash
4. Start "Image Capture", click "Details" and change all your settings as you prefer
5. Quit and restart "Image Capture". Notice it remembers all your settings except "Scan to" folder. It insists on saving to "Pictures".
That's as far as I was successful. I tried changing the "Scan to" folder to "Desktop", but on launch, Image Capture always sets it back to "Pictures".
This is what I tried:
6. Download and install "Pref Setter" from http://www.nightproductions.net/prefsetter.html
7. Quit "Image Capture". Right-click on "com.apple.ImageCapture.plist" and open with Pref Setter.
8. Search for "Pictures", which finds "~/Pictures" (the tilde character at the start means your home directory).
9. Double-click on "~/Pictures" and change it to the folder you prefer. I like "~/Desktop"
10. Choose File > Save then Quit from Pref Setter. Note that re-opening the plist file still shows "~/Desktop"
11. Start up "Image Capture" -- on startup, "Image Capture" sets "Scan to" folder to "Pictures"
I consider this a bug.

HP Officejet Pro 8600 won't save scanned document in searchable PDF or .rtf format

HP Officejet Pro 8600 won't save scanned document in searchable PDF or .rtf format
The scanner scans the document without a problem but when I select 'SAVE' and
specify a location and file name, a system error 'The HP scan application was
unable to save the file to the specified location'. It will save a regular PDF file
or a JPG file with no problem, but trying to save an searchable PDF or .rtf file
results in the above mentioned system error.
This problem occurs either from HP SCAN or from the 8600 scan panel.
The computer is running Windows XP and the I.R.I.S. OCR software is
loaded.

Hello TrailsEnd,
Welcome to the HP Forums!
I understand you're receiving an error message "The HP scan application was unable to save the file to the specified location". I will do my best to assist you!
First, I would recommend downloading this tool called the Print and Scan Doctor. This tool diagnoses and helps resolve common printing, scanning, and connectivity problems, including: (This information is stated here.)
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
Let me know if this tool fixes a scanning problem on this post. If this doesn't resolve your issue, then I am going to recommend uninstalling the software. Please follow this HP document on Uninstalling the Printer Software.
Once this is complete, you can perform a clean boot on your computer. I will provide a Microsoft document here to help you. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program. Now, you can install the full feature software from the HP website here.
Please post your results, as I will be looking forward to hearing from you. Have a great day!
I worked on behalf of HP.

Canon MP180 scanner won't be recognized after Mavericks upgrade

Dear Apple Support Communities members,
My Canon MP180 scanner won't be recognized after Mac OS X 10.9 (Mavericks) upgrade: neither in Image Capture nor in MP180 standalone app.
The printer works well though.
Any idea?
Thanks a lot.
Best wishes,
Yves

Well...
I asked Canon support and got the answer that OS X 10.9 (Mavericks) was not supported.
I am kindly being suggested either to downgrade from 10.9 or to buy another scanner. Cool.

Scanned images won't fit photo boxes in book

Hi.
Well, I am working on a book filled with letters from my grandparents (Old Toad, thanks for your earlier help). I've tried scanning them in and then placing in the boxes, but they are being cut off. When I try cropping at the 4x3 image, I still loose the images. Is there anyway to prevent this from happening?
Thanks in advance!

If you don't see any cutting off of the scanned images in a frame you shouldn't have to crop them. There's an option when you Control-click on the photo in the frame to "Fit to frame". If the photo is 4:3 I think it will be scaled up to fit the window exactly. If it's not then the larger size is scaled up to fit, leaving more white space on the shorter side. It's a minor thing, mostly aesthetic in nature.
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How to Find the iPhoto Generated PDF File:
1 - Start the ordering process and stop after the book has been assembled and you get to the Order pane where you select the cover color, copies, etc.
2 - Go to the Finder and select the Go->Go to Folder menu item (CommandShiftG).
3 - copy the following, “/private/var/tmp/folders.501/TemporaryItems/iPhoto” (for Panther the path is "/private/tmp/501/TemporaryItems/iPhoto“), and paste into the Go to Folder search box.
4 - the iPhoto folder will be brought up. In it will be the PDF file that was generated by iPhoto. You can copy it (Option-drag) to the Desktop to review and/or save.
Note: the iPhoto folder will not exist before you start the ordering process and is deleted after the order is completed or after you cancel the order and quit iPhoto.

I installed OS X Mavericks and now my Epson Scanner Perfection Series V330 Photo refuses to open. Is there a new driver available? I am scanning my work for a book publication and I need my scanner urgently. I tried Image capture but scanner is not detect

I installed OS X Mavericks and now my Epson Scanner Perfection Series V330 Photo refuses to open. Is there a new driver available? I am scanning my work for a book publication and I need my scanner urgently. I tried Image capture but scanner is not detected.

Looks like all Epson scanners will fail under Mvrx. And who knows when an updated driver will be available. It's not as if they have had a while to do it already.
After I noticed mine wouldn't work, I deleted my Workforce 610 and re-added it by pressing the + and instead of going for the IP versions that may pop up, that they say to do under normal conditions, select the Bonjour version. When you select the new printer/scanner in the Printers & Scanners Control Panel, then open the control window and then look in the dock and see if your printer is there. Right click on it and go to "Keep in Dock" for easy Access. In the printer panel there should be a little picture of a scanner on the right side. Click on it or type Commmand-3 and the built-in scanner software/utility will come up. After playing with it I think it's better than and there are some cool features that are not in the stock Epson software.
Hope this helps.

HT204350 scanner won't work after upgrade

scanner won't work after upgrade

Hey srohall,
Thanks for the question. I understand that you are experiencing issues with your scanner after updating to OS X Mavericks. To troubleshoot this issue, we’ll want to follow the same troubleshooting steps for printers:
Troubleshooting printer issues in OS X
http://support.apple.com/kb/ts3147
Follow these steps until the issue is addressed:
1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
5. Delete the affected printer, then add the printer again.
If the issue persists, try these additional steps:
1. Reset the printing system, then add the printer again.
2. If the issue still persists, reset the printing system again. Download and install your printer's drivers. Then, add the printer again.
3. Contact the printer vendor or visit their website for further assistance.
Thanks,
Matt M.

Disk Utility: after creating the .DMG (compressed image) When "scan image for restore" finishes it displays "unable to scan (internal error)". Since the process was scanning for about 1 hr is this a fake warning?

External 500GB drive is partitioned with 400GB for Mac OS extended (journalling) and 2nd partition formatted today as "ExFAT".
Yesterday I tried to create a disk image of my HD to no avail - this was compressed on a FAT partition. I got a warning after running the <scan image for restore> saying "unable to scan (internal error)"
I rang Apple support who suggested formatting a partition as MAC OS extended (journalling) and choose to save the image as "read/write'. The image process stopped writing at about 200GB and then the file size jumped to 499GB (ie the size of the HD). But the process did nothing for about an hour so I foce quit disk utility (as suggested by apple support)
My current attempt was to format the external drive again; this time with a 400GB Mac OS extended (journal) format; plus a 100GB ExFAT format partition. The new image was created after about 2.5hrs with a compressed size of 149GB. However, after running the "scan image for restore" facility I got the warning message "unable to scan filename " (internal error). The process was scanning the image file according to the progress bar - this took about hour - thus the warning is a puzzle.
If anyone can say more about this error I would really appreciate knowing tips for using disk utility. The screen grab is below.
"unable to scan filename " (internal error)
thanks

Thanks for a quick reply <baltwo>. You’ve answered that it is not a fake message!
fyi: I thought that I would use my external Buffalo for two purposes; namely the smaller ExFAT partition for copying stuff to my win7 netbook. The larger partition was to be used as my imac image of SL. So this was my first attempt at using disk utility - the idea being to hold an image backup at another location. Plus I now have the Lion thumbdrive ready to upgrade from SL and so being cautious wanted to have a SL image backup
Anyway I followed the apple instructions using my mac 10.6.3 install DVD but it would appear from other discussions that <unable to scan (internal error)> is not unique to me.
I’ll get back to apple telephone support for further advice.
I would though be grateful for an “idiots’ guide to making an image backup of my internal HD that runs SL 10.6.8
eg should I have just one partition on the external USB drive? format it as Mac OS extended? create the image as compressed or read/write? Basically I’ll do whatever will work!!
thanks again

Scan images into Forms app / Twain scanner

Can you provide your thoughts on how to have a Form ***QUICKLY*** scan and crop passport photo size images from a scanner
Speed of data entry is essential so I would like to minimize the total time and keep the mouse and key click count down.
I would like to do as much as possible within the form window. Scanning directly into an image on the form would be nice as the current app does this via a Twain scan
The scanned image will be stored in a file (either on the Forms application server or in the client MS-Windows file system ). The file name will be stored in the database and displayed in the form. Im not sure if the image needs to be displayed in the form window or not.
The scanned images are passport sized photos of face.
The user needs to make minimum changes to the photo - usually only cropping.
Are there any Java beans that will help do this ? Should I use OLE via WEB_UTIL ? Any other ideas ?
Thanks
~~~~~~~~~~~~~~~~~~~~~~~~
Environment : Forms 10g (9.0.4.0.19), Database 10gr2, Window client, Linux / Unix application server, scanners are Twain compatible or can scan to file.
~~~~~~~~~~~~~~~~~~~~~~~~

Thanks - that is the info I was hoping for.
There are Forms java bean solutions from two different people on that page. Ill try and get in touch with them and see if I can sponge the code off them.
In the meantime, please post more suggestions if you have them

Want to scan image from scanner by oracle forms

Hi all,
I am using oracle developer suite 10g, oracle application server 10g and oracle database 10g. I can load image or picture in forms by webutil from a location. But now i need that i have a button on the form and when i click then it will scan image from the scanner installed on that machine. I do not khow the way. Pls help me.
Message was edited by:
Tarik_kuet

I have made a bean for scanning images..
you can scann images..
convert scanned images to pdf
Store images,pdf to local disk
Store images or pdf to database using servlet and HTTPClient library ..
(if someone need source please send me a mail to: [email protected])
look here: Need to read image from scanner
Edited by: user651799 on Nov 26, 2008 7:46 AM

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8600 scanner won't produce scan image after overview performed

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