8610e digital filing network folder write permission failure

I have 8610e all-in-one. trying to activate ditial filing. used wizard. keep getting mesage at test time indicating that the folder is not set up correctly; either read only or incorrect permissions. i used the wzard to set up a new folder (digital docs), have set share permissions at every level of path (c:/jean-laptop/jean/documents/digial docs) to eliminate read only, set permissions for everyone to full etc. no maatter what i do, i get the same nessage at test time that it cannot write to the folder. help
brownierl

Hi @brownierl,
Welcome to the HP Forums!
I understand that you are trying to setup the digital filing network folder for your HP Officejet pro 8610. I am happy to help!
I would recommend to go through this guide, Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Offi.... Select How to scan directly to a network folder (network connections only), when you get to Step two: Set up the Scan to Network Folder. Make sure to select Windows, and try each of the options available.
Hope this helps!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Similar Messages

Problem setup scanning to network folder Officejet 8500 Wifi

Hi,
For hours now I'm trying to get my printer scanning to network folder to work, but it just won't!! The printer is connected wireless successful.
I'm in the setup menu (via the browser) -> Scan-Digital Filing ->Network Folder Configuration and filled in all the required fields:
Network Path: \\192.168.178.15\E:\Dropbox\Scans HP printer OR \\Maarten\E:\Dropbox\Scans HP printer
Also tried to a network shared folder: \\MAARTEN\Users\Maarten
Username: [my Windows user name]
Password: [my login password]
But I still get the message: Username or password is incorrect. Make sure both user account and password are valid.
Can someone please help me?! Thanks.
Maarten
This question was solved.
View Solution.

Hey Amazon62 ,
I am looking into this scan to network folder setup issue for you, but in the mean time, have you tried changing the password?
The password may not be fitting the criteria needed for the printer, special character may be included for example. Try changing the password and or user name just as a test and let me know.
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Network Folder Setup - "No Write Permission". Windows Vista.

Product: 8600 N911g
I am having issues in creating a network folder to scan to my computer. It responds ‘No write permission’
**NOTE**Before I allow you to continue reading, I need to first know to I need to create a password in my user account, or turn off UAC to create a scan network folder on my PC? If so, then that is what I need to do to correct this issue.
Steps I have performed in attempting to accomplish this task:
In Windows to create shared folder:
1) Created folder.
2) Open folder properties, under 'sharing' tab, selected 'Share' button, then selected 'Share' button.
3) A dialog window appears and states 'Sharing items', and when it is complete, it states "Your folder is shared. You may e-mail these links to notify people that you have shared these files, or copy the links onto the Windows clipboard, where you can paste them into any program you choose.”
4) When I select ‘Done’, it returns to the folder properties, and states in ‘Network File and Folder Sharing’ under ‘Sharing’ tab under ‘Network Path’: ‘Not Shared’.
**I don’t understand that it just said ‘Your folder is shared’, then under Network Path is stated ‘Not Shared’.**
5) Since in stated ‘Not Shared’, I selected ‘Advanced Sharing’, checked ‘Share this folder’ box, and under ‘Permissions’, checked ‘Full Control’ box.
6) Now it states Shared, and under ‘Network Path’ states the location: ‘ \\ADMIN-PC\ScantoDV9825 ’
In the HP Officejet Pro 8600 N911g, Embedded Web Server to add network folder to scan to:
1) Opened ‘Scan’ section by clicking on the tab ‘Scan’. Under ‘Network Folder Setup’, the ‘Network Folder Configuration’ clicked on ‘New’.
2) Entered data for the following fieldsTEP 1 OF 4: Display Name: ‘Scan’, Network Path: ‘\\ADMIN-PC\ScantoDV9825’. Left User Name and Password fields blank. STEP 2 OF 4: Left PIN fields blank. STEP 3 OF 4: Did not make any changes, used default settings.
3) In STEP 4 OF 4 when I click on Save and Test, it returns with the message ‘No write permission’
How do I resolve this issue of ‘No write permission’?
Thank you.
~Robert M.
This question was solved.
View Solution.

Hi Robert,
First ensure the permissions are also set correctly by right clicking the shared folder, and then open the Security tab.
If your user name is not listed as Full Control click the edit button, add your user name and check the box for as Allow full control.
If that does not help, follow these steps in Windows Vista to make sure that your computer is configured to allow network sharing.
Step one: Make sure that the computer user account is password protected
Click the Windows icon ( ), and then click Control Panel .
Click User Accounts , and then select the account you used to log into the computer.
Click Change your Windows password , and then find the user account you used to log into the computer.
If the user account is password protected , continue to the next step.
If the user account is not password protected , click Create a password for your account to create a password, and then continue to the next step.
Step two: Define the network location
Click the Windows icon ( ), and then click Control Panel .
Click Network and Internet .
Click Network and Sharing Center .
Click Customize next to Your Network . The Set Network Location window opens.
Select Private , click Next , and then click Close .
Step three: Make sure that the network sharing and discovery options are correct
Open the Network and Sharing Center window.
In the Sharing and Discovery section, make sure that the following network options are set to On :
Network Discovery
File Sharing
Public Folder Sharing (password required)
Printer Sharing (password required)
Password Protected Sharing
Your computer network is now successfully set to complete the Scan and Fax to Network Folder or Digital Fax to Network Folder Wizard.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Digial Filing, Scan to Network Folder not working on new Asus Windows 8.1 laptop

I've having difficulty setting up Digital Filing, Scan to Network Folder on my new Asus Windows 8.1 laptop. I'm using a HP Officejet Pro 8500 A909g Series.
It seems to setup correctly with no errors. However, all scans end up with a zero file size PDF. Trying to open them gives the error: “Adobe reader could not open 'scan.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
I've previously had no problem setting up network folders to scan to on three other computers, all of which were running Windows 7, not 8.1. Digital Filling continues to work correctly on each of these older computers, but try as I might, I'm unable to get this feature to work with my new Windows 8.1 laptop. I've tried with both the “Solution Center” software and the embedded web access.
I've compared all the setting I could think of to the previous Network Folders that work and cannot find any differences.
The workaround, scanning from my laptop using the Solution Center software (rather from the printer console using digital filing, scan to network folder) works perfectly. As far as I can tell, all other features are working.

The STUDIO is an older laptop running Windows 7. Scanning to network folders works perfectly as long as the folder chosen is in the \Users\Public folder.
I do not know nor have not needed the Windows password on this laptop. It's been years since I set up this laptop; I don't know if it even has a password.
The ASUS is a new laptop running Windows 8.1. So far, I have been unable to scan to a network folder; all the resulting PDFs are zero bytes.
The network folders are all in Network Path: \\ASUS\Users\Public; if I try to create them outside this folder, I'm unable to even finish setting up the network scan.
I DO know the Windows username and password for this new laptop.
Username: [email protected]
Password: Gpaork3edrecnlau
I've compared the properties on the folders involved on the two laptops by right-clicking them. So far as I can tell, everything is set exactly the same on both computers.
Below are my experiments – the first three on my older Windows 7 laptop all work perfectly. All the rest on my new Windows 8.1 computer do not work.
==================================================================
Entry 1
Display Name: Scans on Studio
Network Path: \\STUDIO\Users\Public\Public Scans on Studio
(C:\Users\Public\Public Scans on Studio)
Username: STUDIO\Edward
Password: ???
Pin: blank
SCANNING TO FOLDER WORKS PERFECTLY
==================================================================
Entry 2
Display Name: ScanTestDell
Network Path: \\STUDIO\Users\Public\ScanTestDell
(C:\Users\Public\ScanTestDell)
Username: blank
Password: blank
Pin: blank
SCANNING TO FOLDER WORKS PERFECTLY
==================================================================
Entry 3
Display Name: ScanTestDell2
Network Path: \\STUDIO\Users\Public\ScanTestDell2
(C:\Users\Public\ScanTestDell2)
Username: STUDIO\Edward
Password: blank
Pin: blank
SCANNING TO FOLDER WORKS PERFECTLY
==================================================================
Entry 4
Display Name: AsusTest1
Network Path: \\ASUS\Users\Public\1
(C:\Users\Public\1)
Username: ASUS\[email protected]
Password: Gpaork3edrecnlau
Pin: blank
SCANNING TO FOLDER WILL NOT WORK
==================================================================
Entry 5
Display Name: AsusTest2
Network Path: \\ASUS\Users\Public\2
(C:\Users\Public\2)
Username: [email protected]
Password: Gpaork3edrecnlau
Pin: blank
SCANNING TO FOLDER WILL NOT WORK
==================================================================
Entry 6
Display Name: AsusTest3
Network Path: \\ASUS\Users\Public\3
(C:\Users\Public\3)
Username: blank
Password: blank
Pin: blank
SCANNING TO FOLDER WILL NOT WORK
==================================================================
Entry 7
Display Name: AsusTest4
Network Path: \\ASUS\Users\Public\4
(C:\Users\Public\4)
Username: Edward
Password: Gpaork3edrecnlau
Pin: blank
SCANNING TO FOLDER WILL NOT WORK
==================================================================
Entry 8
Display Name: AsusTest5
Network Path: \\ASUS\Users\Public\5
(C:\Users\Public\5)
Username: ASUS\Edward
Password: blank
Pin: blank
SCANNING TO FOLDER WILL NOT WORK
==================================================================
Entry 9
Display Name: AsusTest6
Network Path: \\ASUS\Users\Public\6
(C:\Users\Public\6)
Username: ASUS\Edward
Password: Gpaork3edrecnlau
Pin: blank
SCANNING TO FOLDER WILL NOT WORK
==================================================================
Entry 10
Display Name: AsusTest7
Network Path: \\ASUS\Users\Public\7
(C:\Users\Public\7)
Username: ASUS\Edward
Password: blank
Pin: blank
SCANNING TO FOLDER WILL NOT WORK

I have a Windows 7 Professional, 64 bits on my computer and have recently installed iTunes 11.1.3.8. but i started having this msg :"The folder iTunes is on a locked disk or you do not have write permission for this folder" issues: how can i solve it?

I have a Windows 7 Professional, 64 bits on my computer and have recently installed iTunes 11.1.3.8. but i started having this msg :"The folder iTunes is on a locked disk or you do not have write permission for this folder" issues: how can i solve it?

Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.
If it won't let you change the permissions use the Owner tab to take ownneship from an account with administror privileges.
tt2

Using Photoshop CC I cannot save images to folder from Camera Raw as Tif. I get message 'write permission error'. I am using Widows 7 Professional.

I have just changed to Photoshop CC from CS4 and cannot now save images from Camera Raw. I get message 'write permission error'. I assume there is some permissions setting which did not exist with CS4.
I cannot progress unless I revert to CS4. What am I failing to do?

See if the suggestions, here, help, although this was back with CS6-cloud, not CC, so may not apply 100%:
http://forums.adobe.com/message/4758115
I'd suggest that rather than deleting the file, you move it out of the folder to somewhere else, in case things get worse and you need to put it back.
I found this by Googling the error message.
If you can't figure it out, you might post in the "Downloading, Installing and Set Up" or "Adobe Creative Cloud" forums since it seems to be related to the Cloud updates, and not necessarily ACR plug-in functionality, and I've seen India support people actually tackle problems posted there, which rarely happens in the ACR forum, although an ACR engineer may sometimes pop in to answer questions, they'd be less likely to know how to fix deployment issues.

How to change the permission of a folder of a website hosted on Microsoft Azure. I would like to know how to enable read write permission for this folder

How to change the permission of a folder of a website hosted on Microsoft Azure. I would like to know how to enable read write permission for this folder
Regards,
John

Hi,
Please try to setting Folder Permissions on Web Publish, and then deploy it with Web Deploy, as far as I know, if we do that, Web Deploy will use the SetAcl operation to change permissions. Please have a look at the article below.
#http://sedodream.com/2011/11/08/settingfolderpermissionsonwebpublish.aspx
Best Regards,
Jambor
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Set all users write permission on a folder

Greetings,
I have an application which creates a Data folder in the root directory of the C drive on installation and subfolders inside that folder when it first starts up. It is installed on Windows XP or Vista using an administrator account. However, I need all of the users on that computer to be able to read and write to the Data folder and its subfolders. The default folder permissions when created are read-only for other users.
I have tried using the Set Permissions VI, but although I am setting all permissions (b111111111), and subsequent reads of those permissions return the same number, the actual permissions are not affected as far as I can tell by getting the properties of the folder in Windows Explorer. I have read the help regarding the Set Permissions VI, and it sounds like the only thing it can actually do is set the write permission of the User (not all users), and Windows ignores the rest.
Can anyone advise me of the easiest way to set the write permissions for all users for a folder programmatically? Even running something inside a CIN would be fine if the code was provided here.
Thanks much!
-Joe

Thanks smercurio_fc! The CACLS solution in your linked post worked perfectly for me for Windows XP, and it turns out that in Vista all Authenticated Users (i.e. everyone but Guest) get modify priviledges by default on (sub)folders which are created by administrators in the root directory, so I don't need to do anything there.
This forum rocks.

HP LASERJET PRO 200 MFP M276NW - Can't scan to Network Folder

Hi there,
The scan to email works but not the scan to Network Folder. I have tried a lot of things but I give up.
I have given permissions to all and after share a folder it appears as shared... but does not work.
The OS is Windows 7. Hope you can help me with this because I will use a lot the scan to shared folder option.
Thanks in advance,
Fran

Hi skile88,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand you are unable to setup the scan to network.
I will be happy to help you.
It is usually a issue with the Network Path for the network folder created.
Create a folder anywhere on the computer.
Right click the folder and left click properties, select the Sharing tab, click the Share button, select who you want to share the folder with or everyone. On the same Sharing tab copy the Network Path. (example \\envy1730\users \Envy\desktop\networkfolder
In the embedded web server for the printer go to the Scan tab, select network folder setup, paste in the path for the network folder. Go through the wizard.
If those steps don't work then follow steps 1, 2, 3, to resolve this issue to try and get the network folder and path.
Step one: Make sure that the computer user account is password protected.
1.Click the Windows icon, then click Control Panel.
2.Click User Accounts, then select the account you used to log into the computer.
3.Click Change your Windows password, then find the user account you used to log into the computer.
•If the user account is password protected, continue to the next step.
•If the user account is not password protected, click Create a password for your account to create a password, and then continue to the next step.
Step two: Define the network location
1.Click the Windows icon, then click Control Panel.
2.Click Network and Sharing Center.
3.In the View your active networks section, click Public network under your network name. The Set Network Location window opens.
4.Select Home Network or Work Network, then click Close.
Step three: Make sure that the network sharing and discovery options are correct
1.Open the Network and Sharing Center window.
2.Click Choose homegroup and sharing options.
3.In the Share libraries and printers section, select Documents.
4.In the Other homegroup actions section, click Change advanced sharing settings.
5.In the Advanced sharing settings window, make sure that the following network options are turned on:
•Network discovery
•File sharing
•Public folder sharing (read and write access)
•Password protected sharing
6.Click Save changes.
7.Your computer network is now successfully set to complete the Scan and Fax to Network. Folder or Digital Fax to Network Folder Wizard.
I believe that this will provide a resolution to your issue. Thank you.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How I got my L7780 Direct Digital Filing to work on MacBook Leopard 10.5.6

My situation was that I had miraculously been able to get Direct Digital Filing working once, but couldn't remember the exact steps I made to get it to work. I then had to clean reinstall my MacBook. And even when I put the exact path name that I had used originally in the web server for the printer (EWS?) and had set the network settings the same way I had originally. I was unable to get DDF to work.
I was able to set up the L7780 wirelessly. I was able to print and scan from my MacBook wirelessly. BUT I couldn't get Direct Digital Filing to work.
Neither Technical Support nor internet forums helped me entirely. I just took good tips here and there and finally got it all working together. Had a nightmare of a time figuring it. I called HP Tech Support and they told me I had setup everything on the L7780 correctly...only it just wouldn't working. Tech Support didn't offer to send me a new printer, but only suggested that I could do without Direct Digital Filing???
What I did...
Uninstall everything, the HP software from laptop. Making sure that all traces of the printer, or its drivers were off computer. Reset Network settings to default on printer. Reset factory defaults under Tools Menu on printer. Reset my wireless router.
1. I turned the router on
2. I turned the printer on (at this point, it is not connected to the network at all, either ethernet wire, or wireless, it has no IP address)
3. I turned my MacBook on
4. Connected my MacBook to L7780
5. Installed the Printer software that I downloaded from HP website on MacBook. (Installed L7780 as USB)
6. Tested the printing, and the scanning from my MacBook to make sure it works.
7. Downloaded the Software Update from Apple that always comes up to update the HP driver after installation.
Then for Direct Digital Filing,
8. From the L7780 I selected the Setup Wireless Network Wizard or something like that. After that, the printer was connected to my network, and had an IP address.
9. (Unable to get DDF working on my MacBook, I made a last ditch effort to see if it worked on my Windows Vista Laptop that had worked before as well) I turned on my Windows Vista Laptop, opened up Command, and pinged the IP of the printer. It worked.
10. I created a folder and configured it to share for the printer. After configuring it. It will tell you the Address that you use to type into the Direct Digital Filing speed dial path to the folder. I did that. I tried DDF to the Windows Vista folder and it worked on my Vista laptop. Encouraged...
11. I then tried it on my MacBook. I got into Terminal. I pinged the IP of the L7780. Strangely, I got an endless ping result list, it wouldn't stop. You have to press CTRL+C to stop it.
12. Then I created a folder in root directory of my MacBook Hard Drive. "Scan." Went into Systems Preferences. Went into the Sharing Tab. Clicked the + sign to add a shared folder. Selected the new "Scan" folder. Made sure the Option was for SMB sharing (Must type in user ID & password). Made sure "File Sharing" was selected.
Voila it finally worked!!!!
NOTE:
In the EWS? (web embedded print server by typing in the IP of the printer in your web browser)the Path is as follows: \\HARDDISK\Scan
type in user name & password
leave PIN blank, or erase it if there is anything there
(If you have it in your Documents folder, it would look something like this... \\HARDDISK\Users\Username\Documents\Scan ..... However, becareful in the EWS if your path name is too long, you can't type in the entire path .... ALSO the original time that it was working (I don't know how)... I had my path as \\192.168.1.5\Username\Documents\Scan .... For some reason I was able to use my IP address of my MacBook, and then skip to my User name without the "Users" path before it .... However, since I reinstalled my MacBook, that address no longer worked for some reason.)
NOTE:
Either After I got it working on my Windows Vista Laptop, or after pinging the printer from my MacBook. I noticed a strange change in my Networks in the System Preferences. There was a new Location ncamed "hp nct temp set" instead of the original "Automatic" location that was there before. On the left, all "Airport" icons, "Connected" & full signals, instead of a variety of icons, Bluetooth, Airport, Ethernet, etc that the original Automatic location had. Either way, it seems to be making the Direct Digital Filing working, so I won't ask why. Further details in "Advanced" showed nothing different other than under "Airport" "Preferred Networks:" there was an additional Network Name "hpsetup" other than my home Wireless network. All other settings seem to be the same.
SUMMARY:
(Like I said, I'm not sure if Direct Digital Filing started working on my Macbook running Leopard because I got it to work on my Windows computer first, or because I used Terminal to ping the printer.)
but...
1. Setup L7780 wirelessly by making sure your Wireless network is working, and then turning on the printer, and then select "Wireless Setup Wizard" under Network on printer. It will give you a list of wireless networks from which you choose yours, and then type in the security password. After that is complete and it says your printer is now connected to the network, select display wireless network settings to make sure the L7780 has an IP address.
2. On your Mac, open up Terminal and ping the IP of L7780. CTRL+C to stop it from pinging if it doesn't stop automatically
3. Create and share folders on your Mac (making sure it's SMB with user id and password, and that the path to the folder isn't too long)
3. Then setup Direct Digital Filing speed dials in the EWS by typing in the printer IP address in your web browser and going on the "Settings" tab.
4. Test it from the L7780 by pushing the Direct Digital Filing button under Scan!
I wrote this out for all those people that must be having a hard time with this as I had myself, and not getting any help from the internet or from Technical Support. I hope I figured it out for most of us.

I found this post and the HP instructions for setting up digital filing to be extremely frustrating, because nothing worked -- UNTIL I tried shutting down my Mac and rebooting after entering the settings (a simple restart would probably have done as well). Digital Filing then immediately worked like a charm. For the benefit of others like me who find abstract paths useless, here is the specific path setting that works on my Mac (you will of course have to use a different path on your Mac, but this will give you a real-world example of a path that works) -- this is on an HP Officejet Pro L7780:
\\BillCheesemanG5\cheeseb\Public
In abstract terms, this is:
\\<computer name from Sharing pane of System Preferences>\<short user name>\<folder named Public in my user domain, which comes already set up for sharing when you install Mac OS X>.
I hope this helps somebody.
Bill Cheeseman

Laserjet pro 200 color mfp m276nw network folder setup on PC Windows 7

I am trying and trying and trying to setup my Network Folder Setup and I either get the message that there is an error with the file path or an error with my username.
I DO NOT have a password for my username.
I have copied and pasted the file path \\OWNER-PC\Scanning
The file is definately set-up for sharing and all permissions are enabled.
I am not putting in a PIN at this time.
Can anyone help me to setup this network folder?
This question was solved.
View Solution.

Hi @Username57 ,
I understand that you are having issues setting up the network folder. I will certainly do my best to help you.
I have provided a document with the steps for setting up the scan to network folder.
Scan From the Control Panel (Including Scan to Email, to a PDF, and to a Network Folder) for HP Lase...
It is usually a issue with the Network Path for the network folder created.
Create a folder anywhere on the computer.
Right click the folder and left click properties, select the Sharing tab, click the Share button, select who you want to share the folder with or everyone. On the same Sharing tab copy the Network Path. (example \\envy1730\users \Envy\desktop\networkfolder
In the embedded web server for the printer go to the Scan tab, select network folder setup, paste in the path for the network folder. Go through the wizard.
If those steps don't work then follow steps 1, 2, 3, to resolve this issue to try and get the network folder and path.
Step one: Make sure that the computer user account is password protected.
1.Click the Windows icon, then click Control Panel.
2.Click User Accounts, then select the account you used to log into the computer.
3.Click Change your Windows password, then find the user account you used to log into the computer.
•If the user account is password protected, continue to the next step.
•If the user account is not password protected, click Create a password for your account to create a password, and then continue to the next step.
Step two: Define the network location
1.Click the Windows icon, then click Control Panel.
2.Click Network and Sharing Center.
3.In the View your active networks section, click Public network under your network name. The Set Network Location window opens.
4.Select Home Network or Work Network, then click Close.
Step three: Make sure that the network sharing and discovery options are correct
1.Open the Network and Sharing Center window.
2.Click Choose homegroup and sharing options.
3.In the Share libraries and printers section, select Documents.
4.In the Other homegroup actions section, click Change advanced sharing settings.
5.In the Advanced sharing settings window, make sure that the following network options are turned on:
•Network discovery
•File sharing
•Public folder sharing (read and write access)
•Password protected sharing
6.Click Save changes.
7.Your computer network is now successfully set to complete the Scan and Fax to Network. Folder or Digital Fax to Network Folder Wizard.
One user on another post had to do the following:
There was a problem in the "advanced sharing settings window". They turned it off, the option which is after the 128 encryption, I mean the "password protected sharing".
Please let me know the outcome.
Happy New Years!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Officejet Pro 8500 A909g Scan-To-Network-Folder Problem On New Dell Optiplex 3020

I hope that I am posting this issue to the correct board.
I recently purchased a Dell Optiplex 3020 64-bit desktop running Windows 7 Pro. My home network now has the old HP printer and my original 2003 vintage Sony Vaio XP Home 32-bit on wired connections. There is also an HP Notebook 64-bit running Windows 7 Home, using a WiFi connection. I replaced a Linux clone (which had connected ok to the printer) with the new Dell on the same wired connection.
With the other 2 PCs, I was able to set up Scan To Network Folder using the original HP software with no problems. I used a current setup file from the HP site to set up the Dell. The file is: "OJP 8500vA909_Full_14 HP Webpack". The Dell prints fine, but when I try to set up the network scan folders on the Dell the setup stalls and I get a request for an SSL certificate. I don't know if this is being generated by the OS or by the HP setup file that I downloaded. I can't figure out how to get the network folders to work on the new Dell, and I know next to nothing about SSL.
To be clear, the old Sony is a 32-bit Windows Home Edition, the HP notebook is Windows 7 Home 64-bit, and the new Dell is Windows 7 Pro 64-bit. Any suggestions will be appreciated. Sometime soon, the Sony will be retired and the OS environment will become much simpler.
While I'm at it, I probably should update the printer firmware. However, my guess is that I should wait to do that until the old 32-bit Sony goes out to pasture.
TIA for any advice and suggestions.

Hi Alla-guy,
As far as I know, you have posted your issue to the correct board, now let us see what we can do to get it resolved
I will answer your easier question first, in regards to the firmware. You can update the firmware whenever you are ready! You don't need to wait for the other computer to reach it's end, as the firmware is just within the hardware of the printer and shouldn't affect anything software wise on the computer, so go ahead and update the firmware when you have a few minutes!
As for the setting up to scan to a network folder, it is odd that it's asking for SSL, do you know if you're the administrator on the new computer?
I realize the instructions in this Set up and Use Direct Digital Filing for Windows document are for setup, but still have a look and make sure that is how things were going for yourself. Also, it may be a good idea to check any firewalls or anti-virus that you have and temporarily disable any firewalls or programs that could be blocking things over the network.
Let me know how this goes for you!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Jacob.dll requirees write permission for webutil

we have to copy jacob.dll with write permission every time our network upgrades java version. is there any way we can avoid this...
Thanks
Lalitha

I assume, that when you upgrade Java version, webutil attempts by default to download dll files to the
new Java folder, and user do not have write permission to this folder.
There is a new webutil configuration feature available from 10.1.2.3 plus latest super merge path.
install.syslib.location.client
You can specify this new parameter in webutil.cfg and set default destination folder where user have write permissions.

Direct Digital Filing with HP OfficejetPro 8600 Plus and Windows 7

Set up Scan to Network Folder using Direct Digital Filing with HP OfficejetPro 8600 Plus and Windows 7
Can't figure out where the network file folder should be.

went to hp/support, was sent to a sign im page, entered cm750 product number; the site searched my installation to detect the 8600, here are the results:
We were unable to verify your product
Drivers & Updates
Warranty Status
Additional Support
        This tool recommends the latest print driver software to keep your HP product up-to-date.
No Action Needed:HP recommended software installed and up-to-date.
If your product is not printing or scanning correctly, you may want to try the HP Printer Install Wizard to identify software issues. Click the link below to begin:
                   HP Printer Install Wizard for Windows »              No Action Needed:Windows in-Operating System (in-OS) print driver is installed and is currently the only driver available for this product.
For more information on getting the best functionlity from your product with this print driver, click the link below:
                 In-OS Print Driver »
Action Needed:                    Your print driver software is missing or a better version is available. HP recommends installing the following software. Click the link below to begin:
Product Not Supported: This product is not currently supported by this tool. Error: This tool experienced an error while trying to identify the print driver software for your product.
To view additional software for this product, click the link below:
To view all of the software available for this HP product or the HP Printer Install Wizard for Windows, click below:
            Software & Driver Downloads »
HP Printer Install Wizard for Windows »
Please wait while we scan your product for solutions and updates.Your Product:
0%
This should take 1-2 minutes, depending on your computer and connection speed.
HP was unable to verify that you have this product, but did find other products.
                        HP Officejet Pro K8600 Printer »                        Software & driver downloads »                        Support & troubleshooting » Learn how to help HP find your product
                         1 HP products were discovered
Select an option for a product below. Some products may be scanned to identify recommended drivers, updates, and solutions.
»HP Pavilion a6120n Desktop PC                 Serial Number:                                 MXF73106L0                                                Product Number:                                 GC670AA
» Software & Driver Downloads »
Support & Troubleshooting   Well, it did find my desktop. I hve re-installed the 8600 from scratch, downloaded drivers and patches etc. can anyone suggest how to get scanning to work?

DIRECT DIGITAL FILING FOR WINDOWS

i HAVE AN HP OFFICE JET PRO 8600 PRO AND AN HP ENVY COMPUTER. HOW DO I SET UP DIRECT DIGITAL FILING FOR WINDOWS?

Hello @shodes1225!
Thank you for posting on the HP Forums!
I should be able to provide some help regarding digital filling with the Officejet 8600. Whether you are setting up digital filing for fax or for scanning they are both located in the same area. In order to setup the digital filling you must ensure that the Officejet 8600 full feature software and driver is installed.
For the Officejet 8600 software click here: HP Officejet Pro Full Feature Software and Driver
Once the software is installed you should get an icon of the printer on your desktop. Open that icon and you should get the HP Printer Assistant. If you do not have the icon on the desktop you should be able to locate it in your start menu.
In the HP Printer assistant are 2 options for setting up digital filing. There should be an option for scanning called Scan to network folder wizard and another option for faxing called Digital fax setup wizard. Open what ever one you want to setup and just follow the steps. The wizard should guide you through the setup!
Let me know how it goes and thanks again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

8610e digital filing network folder write permission failure

Similar Messages

Maybe you are looking for