8620 all-in-one picking up multiple sheets

This is a new printer, a 8620 all-in-one. It has a bad habit of pulling a second sheet through the feeder along with the sheet to print. This occurs with standard 20lb stock and HP photo paper. Any recommendations?

I just purchased an 8620 and have the same problem. Every time I print more than a couple of pages, there will be at least one page that picks up 2 (or sometimes 3!) sheets of paper. I have tried fanning - doesn't help. My house is not humid. Is there anything else to try? Do I maybe have a defective printer? My previous all-in-one Lexmark printer never had this problem. Please help - this is more than just a little frustrating!

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HP 8625 picks up multiple sheets when printing

I've become increasingly frustrated by the paper handling of this printer, and I'm on the verge of returning it to Costco. I usually print in duplex, draft quality, using 22 lb paper. Too often, the printer will feed two pages at once, so that the back side of a page prints on a separate page. Also, it will often pick up multiple sheets (more than two sheets) at the same time so that a bit of print is at the tops of a couple of pages while the bulk of it is on another sheet.
I've tried working with the paper width adjustment, but it doesn't seem to be possible to set it for the proper tension to avoid multiple feeds.
I'm open to suggestions.

@sr_arizona, Welcome to the HP Community!
I have some suggestions for you in regards to the issues you're having with duplex printing on 22lb paper, from your Officejet 8625. I have two links for you down below I'd like you to go through. Try all of the steps that you may not have attempted yet to see if they can help this "feed issue". I have a few additional ideas of my own to add as well. If these steps do not help at all, I would lastly suggest calling HP directly to see about a replacement unit!
An ADF Paper Jam Error Displays on the HP Officejet Pro 8610, 8620, 8630, 8640, and 8660 e-All-in-On...
An 'Out of Paper' Message Displays and the Printer Does Not Pick Up Paper for the HP Officejet Pro 8...
Tip: After resetting the printer, make sure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and can help a feed issue.
You can try running the Print and Scan Doctor from your PC. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results.
Try Uninstalling the Printer Software, and reinstalling the Full Feature Driver here: HP Officejet Pro 8620 e-All-in-One Printer series Full Feature Software and Drivers
Try printing from different programs is important too. If you find that one program will not print as you wish with all print settings selected correctly however, other programs print without any issue, the program itself could have a glitch causing the issue and that sole program should be troubleshot.
Let me know what happens and we will go from there depending on the results after troubleshooting!
I hope this info helps you out! If you wish to send me a "thanks for trying to help", click the thumbs up icon below
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet Pro 8620 All in One Will No Longer Scan in Color

Hello,
I have an Officejet Pro 8620 all in one. I was scanning a few items last night and the first few items came out in color fine. Then all of the sudden as I continued to scan the next few images would only scan in black and white. I cannot seem to get the scanner to scan in color again. How can I fix this? I did not change any settings or anything while I was scanning so I do not know why the sudden change to black and white? I am on a Mac computer with all newest operating system etc.
Thanks in advance

Hi there
I have some more suggestions for you to try. Please try them in order I have written them in.
Reset the printing system
Repair disk permissions
Restart the Mac
Install the Full Feature Driver here: HP Officejet Pro 8620 e-All-in-One Printer series Full Feature Software and Drivers
In addition, download this Apple driver: HP Printer Drivers v3.0 for OS X
That should do the trick!
Good luck
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP 8620 all-in-one: scanner becomes unavailable in print queue window when computer sleeps

I just bought a new printer/scanner/fax - HP 8620 all-in-one. I have Mac OSX 10.9.3 and the most up to date drivers/software from the HP website (april 2014). I have connected the printer via ethernet cable to our wireless router. I have installed as per intructions.
When my computer goes to sleep, or the printer goes to sleep, I will return to the computer to find that the "scanner" is not available (ie greyed out when I go to "open scanner" in the print queue or system preferences, or try to use "HP scan". I tried a few things, like uninstall/reinstalling, and have worked out that if I reboot my computer the scanner option seems to "whiten" again (ie become available).
Is there a way to prevent this happening???? I don't have time to be rebooting every time I need to use the scanner!

You can't use the scan button on the printer. You have to start the scan from OS X.
See this:
Mac Basics: Using a scanner
http://support.apple.com/kb/ht4505
Austin

Can't get HP 8620 all-in-one to scan to computer. Advice?

I just bought a new printer/scanner/fax - HP 8620 all-in-one.
I have Mac OSX 10.9.3 and the most up to date drivers/software from the HP website (april 2014). I have connected the printer via ethernet cable to our wireless router.
I have installed as per intructions. When I go to HP utilities, I have been able to set up "scan to email" but not "scan to computer". Keeps saying that "scan to computer" software is not available and that I need to go to hp support website to download the latest version (which I already have).
Have tried uninstalling and reinstalling - no help.
Any advice?

You can't use the scan button on the printer. You have to start the scan from OS X.
See this:
Mac Basics: Using a scanner
http://support.apple.com/kb/ht4505
Austin

Add memory to a officejet 8620 all in one

I have an office jet pro 8620 all in one printer..... how do I add memory to it. I am getting fax memory full error messages when I try to send more than a 20 page fax.
Thank you.

Hi,
You cannot add a memory to the device, it include a standard size of memory.
First clear the fax log as following, then try sending the fax again:
1. From the printer control panel display, touch and slide your finger across the screen and then touch Setup.
2. Touch Fax Setup, and then touch Fax Tools.
3. Touch Clear Fax Log.
Now try sending the fax and check for any difference.
If the same persists click the Fax option and ensure the resolution being set as "Standard".
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Photosmart 8150 Picking Up Multiple Sheets Of Paper

When printing, my printer makes a 'chunk' noise, then picks up multiple sheets of paper. It was fine until a few days ago. I haven't done anything to it, nor have there been any paper jams, etc. I don't know if the noise and multiple paper pick up are related, but they started at the same time. Any suggestions?

I have this problem, too.
When I try to print photos, it picks up 2 sheets and partially prints on both.
Then I have a piece of regular paper AND a piece of photo paper ruined.

Officejet Pro 8620 All in One installation

This is a nightmare. I have installed dozens of printers over the years but never one this difficult. We have a wired network with one server and 4 dell clients. After much difficulty - uninstlling, shutting down start up items, disabling services re-installing drivers and hours of looking for solutions on the net, I finally got the Windows 8.1 Dell all in one to work with the printer. Had to go through the same process, several times, to get the Dell 8.1 laptop to work with the printer. The Dell Vostro Windows 7 machine worked pretty well straight away. The 4th machine a pretty new Dell desktop, Windows 8.1 just refuses to play the game. I have used all of the HP troubleshooters, the Microsoft Fix It uninstall, cleared temp files, uninstalled many times, reinstalled many times and followed everything I could find on the Dell and HP sites but this thing will not connect. The desktop finds the printer on the network no problem. It starts the install, the icon appeare in printers and devices briefly (hover over icon - "driver unavailable") and after about 5 minutes the icon disappears and you get the - screen with the printer and the computer and a big red X on the connection. The message reads "Unsuccessfrl Network Installation" - " The printer was unable to be installed over the network." I have used both the CD's provided with the printer and the HP download at various and numerous times but still no go. Just don't know where to go from here. I have never had a problem installing any printer before. This is a nightmare that I have spent at least 20 hours working on.

Hello , Welcome to the HP Forums, and thanks for posting! I can certainly understand your frustration with this installation issue, and I would like to help. If I understand correctly, you are having an issue installing your HP Officejet Pro 8620 e-All-in-One printer over a wired network, on your Windows 8.1 desktop. What I suspect, is that it has something to do with the driver on your computer. Windows 8 has an annoying habit of installing multiple instances of your printer's driver. For example, even if you have installed the printer with the full HP software, because the Operating System can see the printer wirelessly, it may automatically install a driver from Windows update as well. So here's what I suggest we do; Let's check your printer's folder for multiple "HP Officejet 8620" icons. From your desktop, either swipe right to open the charms bar, or press Win key + C on your keyboard.Select settings from the bar on the right.Select Control PanelUnder Hardware and Sound, Select Devices and Printers. Let's remove all the software and start fresh. Right click on each icon you see for your 8620 (even if there is only one) and select Remove Device, or Delete. Once the printer has been removed, we want to do a cleanboot of the computer. This will turn off any non-essential programs that boot up when you start your computer (so if there is something installed that is hindering the installation, this should bypass it). You can follow the steps here to do a cleanboot - How to perform a clean boot in Windows Once the computer has restarted, download and run the HP Printer Install Wizard. It'll automatically detect your product and install the most recent driver package available from HP. Please respond to let me know if we have resolved the issue!Keeping my fingers crossed.

Printing Questions - "Poster" - One image on multiple sheet of paper (to create an enlargement)

Hello,
Tried to find this in the archives - apologies if this has already been answered. Kindly reply with that link and I won't ask you to chew your cabbage twice...
On my older PC, I used to be able to print an image in "poster" mode, which essentially let me print and enlarge an image by printing it across multiple pages (e.g. 4, 6, 9 pages.) Since I'm a painter, this was an easy way for me to print out an image - and enlarge it - from which I could tape the pages together to create the enlargement. I then could use that rough poster-enlargement-on-multiple-sheets-of-paper to trace on to my canvas. (And my photographer friends have already pointed out the ease of which to actually print poster size images, but I don't need that expense or hassle for my purposes. I basically want an enlargement to trace onto a larger size canvas to paint on.)
Since I just got a new Mac, I've downloaded PSE9 Mac trial, but can't for the life of me figure out how to replicate what I used to do on my PC, granted with an older version of PSE.
Hoping this makes sense - and hoping against hope that someone can nudge me in the right direction...
Thanks!
Greg
BTW - IF this does make sense, AND I can do on the Mac or the newer version of PSE - anybody got an idea for a workaround? (Short of buying PS CS5...?)

Juergen,
Thanks so much! Of course you're right - and this does the job perfectly! Thank you so much for the prompt replay, explained clearly, and very helpful! You've really helped me move onto items which I've really wanted to do!
Very gratefully,
Greg

HP Photosmart all in one C309a printing multiple copies when its set to print only one copy.

having issues with my C309a its now printing multiple copys when its set to print only one copy.it started doing this 4 days ago and its happening on both my Windows 7 64 bit computer and my Vista 32 computer that both have the latest release drivers already installed need help.HP please sort this issue out.still under warranty do i have to return it?

I am using a Motorola SBG900 Wirless Surfboard Gateway - supplied with Bigpond Cable. It is set to be using WPA security and have never had a problem with it before whilst connecting any wireless devices such as a laptop, PDA etc.
My feeling is that the wireless functionality of this printer needs some serious work before the next release. And furthermore they should never have released it the way it is as it wouldn't pass 5% of user acceptance tests if using wireless. There are too many complaints on this forum and others about similar problems to suggest that I am not by myself here. Dissapointing considering this is the feature that would be at the top of the list of most purchasing this model. It lets down what could of been a vg printer.
I agree, I think if I want to get this printer working on a wirless network, I will have to set the IP address manually. The problem is the printer refuses to connect to the router now even after it connected a few days ago with no intervention. I have powered down both the router, PC, and printer without any luck yet. I will set the IP address manually first on the printer and see how it goes, then if it connects will see if the PC/router can see the printer during the SW install procedure which has failed >10 times to date.
For now I think I will stick with Ethernet as it is no doubt much faster anyway and will try the wirless setup again in a few days when my patience grows back. Does anyone know differences in speed between USB/Wireless/Ethernet? I know this is dependant on a number of things but just interested in ball park figures here.

How to subscribe the report into one excel multiple sheets in ssrs

Hi Team,
I have a requirement where i pull my report in one excel with multiple sheets,
1.I have a Emp_Report where i could subscribe my report into excel format,but here i want to subscribe this into multiple sheets in one excel form.
2.Is it possible to subscribe the two reports in one excel with mulitiple sheets.i need this also.
please guide me hw we can achive me ,so that i can start working on that .
am using sql server 2008R2 sql server edition.
pls help me out for this

Hi Ychinnari,
According to your description, you want to perform subscription for one report or two reports into multiple sheets within a Excel file.
In Reporting Services, when we add a page break within the report, those pages will be exported into separated sheets in Excel.
For first requirement, subscribe one report into multiple sheets in one Excel file. We can add a page break within a group, then the report will display on multiple sheets when subscribe into Excel format.
For second requirement, subscribe one report into multiple sheets in one Excel file. You can add one report as a subreport into the main report, then add pagebreak between main report and subreport.
If you have any question, please feel free to ask.
Best regards,
Qiuyun Yu
Qiuyun Yu
TechNet Community Support

Multiple sheets in one window - Windows compatible application?

Is there a Windows compatible application that can view a spreadsheet saved from Numbers '09 so the sheets all show up in one window? When I export using the various options in Numbers, then try to open in Excel, I get separate sheets.
I need to work on a project with some Windows techs, would love to be able to do in Windows what we do on Mac...gang up multiple sheets in a single window.
Thanks,
Don

In Excel you can open multiple windows of the same spreadsheet and thereby have more than one sheet viewable at the same time. For Mac it is the menu item Window/New Window. Then you can arrange them on the screen with Window/Arrange. I do not know the equivalent way to do this in the PC version but I'm sure the feature is there. It is useful for viewing 2-4 sheets at the same time but not much more.

Hp printer f4488 HOW TO SCAN MULTIPLE SHEET IN ONE ATTACHMENT

hp printer f4488 HOW TO SCAN MULTIPLE SHEET IN ONE ATTACHMENT Kindly suggest if any solution are their for above subject..

Open Preview and use its "Import From Scanner" option in the File menu. This will launch the scanning interface, which has some standard and basic scanning controls. If you choose "PDF" as the file format to save as, then you will see an option to scan all images to one file. When you do this, you will scan and edit them individually, but Preview will save them to the same file when saved.

HT2589 We have purchase 5 apple minis and would like them all on one account. That way we can monitor the use of these units. they will be used strickly for a business application. can I use one account in itunes or must i have multiple.

We have purchased 5 apple minis and would like them all on one account, that way we can monitor the use of these units. They will be used strickly for a business application. Can I use one account in itunes or must i have multiple.

Not going to happen the way you want it to.
When you add a gift card balance to the Apple ID, it's available for the Apple ID.
Probably best to create unique Apple ID's for each... this will also make things easier in the future as purchases are eternally tied to the Apple ID they were purchased with.

Is there a way to create a table then apply it to other sheets and have it mirror changes across all the sheets? Like a sync'ed table that will be the same on multiple sheets

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Abdur,
In the sheet :: table :: cell that is going to receive the data, type an equals sign, then click on the cell that the data will come from and press Return.
This will require that you navigate to the origin cell by choosing the proper sheet.
Jerry

8620 all-in-one picking up multiple sheets

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