8625 stopped printing after windows 8.1 update

my printer has been working without any problems until there was a windows 8.1 update on feb 11. it just stopped printing from my dell laptop. the print job appears to be added to the queue and it spools, but then nothing happens and there are no error messages. it still works from my iphone/ipad and it prints when i send a document to the printer email address. just not straight from the computer. i have updated EVERYTHING on the laptop. i have uninstalled/reinstalled the printer software several times. i have uninstalled all of the windows updates from feb 11, 2015. nothing works. i'm not super techy. i assumed a driver was missing or something wasn't compatible from the update so those are the fixes i've tried. and in the process i've messed something up so now not all links work in internet explorer. i've now been working on this since sunday. help!!!!

Hi @deannesab
I would certainly be happy to help you with your Officejet 8625. I understand you are no longer able to print since updating to Windows 8.1 and that you can still print from other devices such as your iPhone and iPad.
Please complete the solutions presented in the following document and let me know the outcome of your efforts; HP Printers - Print Jobs Disappear from the Print Queue and Do Not Print (Windows 8).
I hope this helps and look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Path: /Library/Printers/Canon/BJPrinter/Utilities/CIJAutoSetupTool.app/Contents/MacOS /CIJAutoSetupTool
Identifier: CIJAutoSetupTool
Version: ??? (???)
Code Type: X86 (Native)
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Date/Time: 2008-12-17 16:45:25.098 -0500
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
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Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000005
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x9227a016 CFEqual + 38
1 ...n.ij.print.cijautosetuptool 0x000033e4 start + 2920
2 ...n.ij.print.cijautosetuptool 0x000035f9 start + 3453
3 ...n.ij.print.cijautosetuptool 0x0000bdd5 start + 38233
4 ...n.ij.print.cijautosetuptool 0x0000f7ba start + 53054
5 ...n.ij.print.cijautosetuptool 0x000028b2 start + 54
Thread 1:
0 libSystem.B.dylib 0x95ad93ae _semwaitsignal + 10
1 libSystem.B.dylib 0x95b03d0d pthreadcondwait$UNIX2003 + 73
2 ...n.ij.print.cijautosetuptool 0x000084b7 start + 23611
3 libSystem.B.dylib 0x95b03095 pthreadstart + 321
4 libSystem.B.dylib 0x95b02f52 thread_start + 34
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1 libSystem.B.dylib 0x95b041ef pthread_condwait + 1244
2 libSystem.B.dylib 0x95b05a73 pthreadcond_timedwait_relativenp + 47
3 ...n.ij.print.cijautosetuptool 0x000077c9 start + 20301
4 ...n.ij.print.cijautosetuptool 0x00006f1b start + 18079
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6 libSystem.B.dylib 0x95b02f52 thread_start + 34
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edi: 0x00000000 esi: 0x00000000 ebp: 0xbffff5a8 esp: 0xbffff580
ss: 0x0000001f efl: 0x00010297 eip: 0x9227a016 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000005
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0x1000 - 0x19ffc +jp.co.canon.ij.print.cijautosetuptool 1.4.2 (1.4.2) /Library/Printers/Canon/BJPrinter/Utilities/CIJAutoSetupTool.app/Contents/MacOS /CIJAutoSetupTool
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0x30000 - 0x3aff6 +jp.co.canon.ij.print.CIJPrinterUtility 10.3.0 (10.3.0) /Library/Printers/Canon/BJPrinter/Frameworks/CIJPrinterUtility.framework/Versio ns/A/CIJPrinterUtility
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0x95996000 - 0x959c1fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x959e0000 - 0x95a6cff7 com.apple.LaunchServices 290.3 (290.3) <6f9629f4ed1ba3bb313548e6838b2888> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x95a6d000 - 0x95aabff7 libGLImage.dylib ??? (???) <1123b8a48bcbe9cc7aa8dd8e1a214a66> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95aac000 - 0x95ad0fff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
0x95ad1000 - 0x95c38ff3 libSystem.B.dylib ??? (???) <d68880dfb1f8becdbdac6928db1510fb> /usr/lib/libSystem.B.dylib
0x95c5b000 - 0x95cd8fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x95ceb000 - 0x95d09fff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
0x95d0a000 - 0x95d11ffe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x95d12000 - 0x95d1bfff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x95d1c000 - 0x95eeaff3 com.apple.security 5.0.4 (34102) <55dda7486df4e8e1d61505be16f83a1c> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95eeb000 - 0x95f75fe3 com.apple.DesktopServices 1.4.7 (1.4.7) <d16642ba22c32f67be793ebfbe67ca3a> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x95f76000 - 0x96616fff com.apple.CoreGraphics 1.407.2 (???) <3a91d1037afde01d1d8acdf9cd1caa14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x967c8000 - 0x96893fff com.apple.ColorSync 4.5.1 (4.5.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x96894000 - 0x96894ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x969b4000 - 0x969bcfff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x969bd000 - 0x969cafe7 com.apple.opengl 1.5.9 (1.5.9) <7e5048a2677b41098c84045305f42f7f> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96a7a000 - 0x96a8fffb com.apple.ImageCapture 5.0.1 (5.0.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x96b92000 - 0x96beeff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96bef000 - 0x96c8cffc com.apple.CFNetwork 422.11 (422.11) <2780dfc3d2186195fccb3634bfb0944b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96ccf000 - 0x96cd1ff5 libRadiance.dylib ??? (???) <8a844202fcd65662bb9ab25f08c45a62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x96cd2000 - 0x970e2fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

As you may know Elgato no longer supports this device. I'm running Tiger X.4.11 and trying to use an EyeHome that I recently purchased (factory sealed box) on 12/20/2008.
However I do get an error message per the following link:
http://discussions.apple.com/message.jspa?messageID=8694803#8694803

HP2600n suddenly stopped printing in Windows 7 system 64-bit--why? No error mes, no system changes

After two months, HP2600n suddenly stopped printing in Windows 7 system 64-bit--why? No error mes, no system changes.
I tried reinstalling the drivers, changing USB ports and cables, printing from Notepad, and disconnecting the printer.
My computer will not let me uninstall the driver software, and I tried downloading the software upgrade to do that.
Printer works with computer running XP.
I am guessing that I need a driver upgrade.
Which one?
Thanks, whoever!

Which version of the tool box are you using?Mine would not open after installting updates but after installating the latest version its working fine
http://www-307.ibm.com/pc/support/site.wss/MIGR-73783.html
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

WD Mybook Thunderbolt Duo stop working after 10.9.4 update.

WD Thunderbolt Duo stop working after 10.9.4 update.
The drive does not show in disk Utility & WD utility, but it show at System information. Restart does not help,
MBP 15' early 2011.

Only thunderbolt available, check on some forum, it could be my MBP's thunderbolt port problem.
I'm living in Malaysia, there are no apple store, only authorised seller, it will take weeks to repair... which is a big issue for me,

Ipod touch 5th gen will not sync after windows 8.1 update

ipod touch 5th gen will not sync after windows 8.1 update. Computer see's Itouch as mass storage and charges. Worked with Window's 8 fine, as soon as update was done and restarted computer Itouch doesn't show up. Itouch seen on two other computers.

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?

Cannot Adjust Screen Brightness after Windows 8.1 Update

Cannot Adjust Screen Brightness after Windows 8.1 Update....i am using sony vaio laptop....i recently updated windows 8 to 8.1

Hi:
Most likely you need to install the graphics driver for W8.1 from your PC's support and driver page.

My distributed form has stopped working after Acrobat did an update the form no longer appears in my tracker.

I had a form that auto collected data through Adobe but it has stopped working after my Acrobat X Pro did an update.
The form no longer appears in the tracker. How can this be fixed? I am using Windows 7.
It would appear that since Adobe are going to be closing the Workspace area in January 2015 that when
Acrobat did an update the ability to connect to files in the Workspace has been removed.
Is there any way to reconnect the file back to the Tracker?
Has anyone else had the same problem?
Adobe don't seem interested in helping as this question has been posted for three days and yet no response.

First and foremost thing you can do it is that reset your Firefox and after that change it to safe mode.This may be happening due to venerable links getting downloaded.
enjoy free web..... :)
regards,
Gautam sharma.

IDT High Definition (HD) Audio Driver problem after windows 8.1 update 1.

Hello. I have HP Probook 4730s. After I installed Windows 8.1 update 1 the sound driver stopped working properly. When I want to play some music, video or even system sounds, sound appears after 1-2 minutes. At that time HDD usage is 100% cause of windows audio device graph isolation. I’ve installed that IDT High Definition (HD) Audio Driver from HP’s driver support site, but that’s not working. As I see in device manager driver’s release date is 24.10.2012. I think, it’s too old for Windows 8.1. Can you help me? Is there any other newer version of that sound driver? Also I’m sending two pictures where are HDD usage and driver release date.

Hello GDartsimelia,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that after you installed Windows 8.1 on your notebook computer, the sound driver stopped working properly, and I would be happy to guide you towards a resolution!
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at:
http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/bd-p/bsc-274
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

MSI GT70 audio not working with hmdi after windows 8.1 update

When I connect my laptop to the TV, the video comes out fine, but the audio for the TV does not show up in playback devices. It worked fine with windows 8, but after the windows 8.1 update it stopped.
I have tried updating realtek drivers, but it still doesn't show up. updating other drivers also doesn't work. plugging the cable into the computer then booting it up also doesn't work like it did for other people. This is really making me mad... any help would be appreciated.

Quote from: zipper.sippola on 16-December-14, 23:25:58
Pah, no probs to my ext. monitor speakers via HDMI, GT70 0NE, Win 8.1.
Have you tried assigning HDMI one on audio tab as default and see if sound will come out to tv? if so then that was the problem.

Printing after 3.6.6 update results in unresponsive script

chrome://global/content/printUtils.js:48 after 3.6.6 update printing hangs with unresponsive script: chrome://global/content/printUtils.js:48.
how to I back up to 3.6.5 until this is fixed?
== Crash ID(s) ==
chrome://global/content/printUtils.js:48

Meu sistema é windows vista starter e estou tendo o mesmo erro de script.
Quando peço para imprimir alguma pagina, demora muito tempo e aparece a mensagem:
"UM script desta pagina pode estar em execuçao ou parado de responder.
Você pode interrompê-lo agora ou continuar para verificar se ele termina a execuçao.
chrome://global/content/printUtils.js:48"
Nao entendi muito bem como posso solucionar o problema...
tenho que voltar a uma versao anterior do firefox?????

IPhone 5S home button stopped working after iOS 8.3 update

My home button stopped working after I updated it to the iOS 8.3. My finger print can still unlock the phone but the home button won't work.

What you are describing sounds more like a hardware issue than a software issue. Make an appointment at the genius bar of your local apple retail store and have the device evaluated.
Make a Genius Bar Reservation (or cancel an existing reservation)
http://www.apple.com/retail/geniusbar/
Sign in using your Apple ID

8625 stopped printing after windows 8.1 update

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