8700 will not start,red light flashes and hourglass comes on and off

I have an 8700g Blackberry phone and I mistakenly downloaded an application that is only supported by software version 4.0 or greater. ( my phone had software version 2.2? ) . I had to replace the battery today and when I put in the new battery, it tried to start up but the red light comes on and the hourglass flashes on and off but after two hours it will still not start up. What should I do?

Kendal wrote:
Hi there,
My bb did the same thing, but when i did what you said, the app loader said that there is a fatal error, and that the code is [A:0x0000000E]; and a red light flashes twice in quick succssion on the bb, can you please help me out here? thanks K.P. :-)
Hi and Welcome to the Community!
Hmmm...that sounds very bad. But, let's try some things anyway...a total wipe and reload, using one of the following utilities:
http://forums.crackberry.com/forum-f3/how-wipe-jl_cmder-53502/
www.bbsak.org
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Message was edited by: a brody
Message was edited by: a brody

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8700 will not start,red light flashes and hourglass comes on and off

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