8703e can't file messages in folders

I have had my 8703e for a year and love the ability to access my business email from anywhere and access my email folders to organize emails.  Last week I suddenly could not file any emails in the folders.  I can see the folders but when I hit file, the email just sits there. I checked email reconciliation and it is on.  Since I have been able to file emails until last week, what could have changed?

Sounds like your service book may have gotten corrupted. You can refresh the service book yourself or contacts your BES admin to resend them from the server.  To refresh the service books complete the following steps.
1.    Go to Options > Advanced Options > Service Book. 
2.    Highlight Desktop [CMIME].
3.    Press scroll wheel and select Delete.
4.    Wait 60 seconds.
5.    Press scroll wheel and select Undelete.
This should cause your device to get a new copy of the service book from the BES server. Hopefully overwriting the corruption and restoring functionality. If this doesn't work contact your BES admin. 

Similar Messages

  • Exchange 2010 / outlook 2010 | can't drag messages to folders

    with the left mousebutton can't drag messages to folders
    if i rightclick on a message can i move a message to a folder
    Why can't I drag a message to a folder?
     

    Hi,
    Have you tried this in Outlook safe mode? To start Outlook in safe mode, press Windows key + R to open the Run command, type
    outlook /safe and press Enter.
    In addition, we may try to recreate the .ost file to check if this issue is related to Data File corruption. To do this, just find the .ost file and rename it to .old, then restart Outlook.
    I also heard that some user were able to resolve this issue by hitting the
    Esc key from keyboard. See a similar issue discussed here:
    http://social.technet.microsoft.com/Forums/office/en-US/3fa43d59-afd2-4f33-8087-3ef58ea83fb7/drag-and-drop-in-outlook-2010
    Regards,
    Steve Fan
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • How can I scroll messages and folders in Mail with Maverick? It's unacceptable for Apple

    How can I scroll messages and folders in Mail with Maverick? It's unacceptable for Apple to have allowed this to happen

    This problem has been discussed extensively in this thread:
    https://discussions.apple.com/thread/5481937?start=0&tstart=0

  • I can't access messages in folders only in my in box.   What settings should I use?

    I can't access messages in folders only in my in box.   What settings should I use?  This has just recently happened

    Please rephrase your question and provide additional details so we can visualize.

  • Can we save messages in folders in nokia x2-01?

    i just want to know if there is folder options for messages to be saved in nokia x2-01 since im planning to buy one. thanks.
    Solved!
    Go to Solution.

    Yes we can save the messages in archive folder and also in draft folder in  set nokia x2-01.. cheers..

  • Can't move messages between folders

    When trying to drag a message into a Public Folder setup for Spam, I receive the following error:
    "The IMAP command “UID COPY” (to Public Folders/GFI AntiSpam Folders/This is spam email) failed for the mailbox “INBOX” with server error: There is no replica for that mailbox on this server.."
    This is an Exchange 2003 public folder. I've created the account in Mail as an Exchange account (same settings as Tiger - in which this operation was successful).
    I can move messages around fine between other folders in the account, just not into any Public Folders.
    Anyone got any suggestions?

    No, not yet.
    I'm going to give support a call tomorrow - if this doesn't get resolved I'm going back to Tiger.

  • Can see files in iPod folders on computer, but not in iPod

    Hello - first time iPodder here . . .
    I've purchased several songs from iTunes prior to owning an iPod. Since my purchase, I was able to move about 40 songs from my home computer to the iPod. All the remaining 100 or so wouldn't transfer for some reason.
    As well, I use iTunes on my work laptop. I downloaded one movie & one TV show in from the iStore. I have a 30GB video iPod. It is set to manually move files (drag & drop). When I drag from my iTunes folders into my iPod, it appears to transfer correctly. I see the status window moving along slowly until the transfer is complete. Afterwards, I can see the file(s) listed in the appropriate folder under in my iPod section. However, after I eject the iPod, the files are nowhere to be found.
    Am I doing something wrong?
    Thanks for your help!!

    Sorry - when I say they're nowhere to be found . . . I mean on the iPod. They still show up in the Library folders . . . and the strange thing is - they still show up in the iPod folders too unless I delete them.

  • Image Sequences and Batch Processing: Can opening files from different folders as image sequences be set up as an action for batch processing?

    I have an ongoing series of tasks that necessitates opening the contents of a series of folders as image sequences.
    I'm used to setting up some fairly complex actions, including ones that are intended to be applied to all of the contents of materials in various subfolders, but for some reason I cannot get an Open-with-Image-Sequence-Checked action to set up in a way that will batch process correctly.
    Complicating matters is that the file prefixes (i.e., the letters before the sequential numbers) and the folders will always have different names from the last time the process had to be carried out.
    The steps I would like the action to carry out would be the following:
    1. Open Subfolder 1 - that is, Photoshop shouldn't be looking for a specific folder. It's just *any* subfolder to the current parent folder.
    2. Select first file in sequenced set of files.
    3. Open as an image sequence.
    4. Open Subfolder 2.
    5. Select first file in sequenced set of files.
    6. Open as an image sequence.
    ...rinse and repeat until Photoshop runs out of subfolders to check.
    Am I asking the impossible?
    Thanks!

    I'll look around there,  because I had posted something about this and was told to look here ps-scripts - Browse /Image Processor Pro/v3_0 at SourceForge.net  
    then this is the image here:
    is the result I received.  Granted I'm new to using scripts and actions for image processing large amounts of files.  

  • Indexing files in multiple folders

    Dear all,
    I would like to ask is it possible to index files in multiple folders. To my understanding, Oracle Text seems can only create an index for files in a single folder. if this is true , then i think it will restrict us to search for files that have same file name. So I would like to ask if there are any work around to solve this problem.
    Thanks in advance,
    Edward

    Yes you can index files in multiple folders. Either you enter multiple paths in the path variable seperated by colon (:) under UNIX or semicolon(;) under NT.
    The other possibility is to leave the path variable blank but then the column you build the index on needs to store the whole file and pathname.
    Hope this helps
    Joerg

  • When I open my Pictures File in Bridge I can't see all my folders, even though I can see them in my Finder ?

    When I open my Pictures File in Bridge I can't see all my folders, even though I can see them in my Finder ?

    Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details:
    A lot more information about your hardware and software is needed.
    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand,
    such as your platform (Mac or Win),
    exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
    your settings in Photoshop > Preference > Performance
    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
    if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
    a screen shot of your settings or of the image could be very helpful too,
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • My Macbook Air can delete files and folders and take them to Trash Can but cannot delete from Trash Can . Cannot empty trash securely.

    My Macbook Air can delete files and folders and take them to Trash Can but cannot delete from Trash Can . Cannot empty trash securely.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I can't move music files to different folders in my itunes library

    First, I have not created files in my itunes library for a while, and I could swear it was a lot easier years ago! ALL that I want to do is add the new music I've purchased or recently added to a folder that already exists in the playlist.
    1) All my recently added songs have been purchased through my iphone, I'd like to move them to a folder.
    2) When I connect my phone to my computer, I see the tab to click on my phone. I do, and it opens the content of Music in my iphone.
    3) In this content, there are folders to the left listed, beginning with Music, Movies, Purchased, Recently Added, Recently Played, "My Name" Favorites, another specific folder I labeled to seperate music, and then another Purchased folder.
    4) I WANT TO MOVE or copy my newly purchased music file to these folders so when I play them on my phone, I can SIMPLY choose the file that is asscoiated with my Favorites or other choice.
    Why Is This So Difficult to do! Or is it that easy and I'm overlooking the past hour I've spent trying!
    Second part of my aggravation, why can i NOT sort the files in a music folder by song name anymore?! We used to be able to click at the top of the listing, Name, Aritist, Albulm etc. to sort them alphabetically and make a search easier depending on , but now I can no longer do this.

    This happened to me too but I only tried one song and then gave up. I thought it was a fairly popular song.

  • Yosemite/mac pro: I can no longer move any folders or files around!

    I hava a Mac Pro (late 2013) with Yosemite 10.10.1, migrated from old former Mac Pro/Mavericks yesterday.
    I split files onto internal HD (system, some user data, all programs, Library, etc.) and pics, documents, iTunes Media onto external HD (RAID)
    I have all the rights to read/write folders and files.
    I can copy files from one location to another (via ctrl-context menu copy command), I can also delete files,
    But simply dragging files is nowhere possible!
    Not with each HD or between them
    What am I missing here, this is very very strange ...
    Please help, this is really urgent,
    bye,
    beatrice

    Thanks for jumping in to help.
    I can click a file or folder (highlight the icon/filename, rename, etc.) but I simply cannot drag it.
    the simpliest normal thing you do in the finder, moving files to a different location, is simply not possible (not with mouse, not with wacom pen)
    (I also cannot drag the icons around on the desktop, which is minor problem at the moment; I can create new folder though (but cannot move them)
    (I am Admin, have all rights to read/write)
    (when using the program Adobe Bridge (sort of image catalogue) I can move the files around)
    really strange....
    beatrice

  • I keep getting the message: "what should firefox do with this file" in Windows XP every time I want to download a file, e.g., adobe, excel, etc. How can this annoying message be deleted? The check box to "open file automatically" does not work!

    I keep getting the message: "what should Firefox do with this file" in Windows XP every time I want to download a file, e.g., adobe, excel, etc. How can this annoying message be deleted? The check box to "open file automatically" does not work!

    cor-el,
    Thanks for your prompt reply. However, the sources you gave do not seem to apply exactly to my situation. I have attached some screenshots that show what the dialogue box looks like for a pdf download, and what my settings in the Apps panel of Options are. You will note in the first screenshot that I have checked the box to handle this file type automatically; however, the next time I try to download a file of that type, the same dialogue box appears looking exactly like the one shown, so checking the "automatic" option appears to do nothing. The files to be downloaded from my Gmail messages are not generic or altered file types - they are shown as pdf, doc, docx, etc. So while your intent was good, your post did not help. Thanks anyway.

  • I can't download the new java update for my macbook pro. I get a corrupt file message. Help!

    I can't download the new java update for my macbook pro. I get a corrupt file message. Help!

    "The new java Version 7 Update 13 is not exactly helpful in macbook pro.
    try the version 11 or 12 they should work perfectly."
    The OP is running 10.6.8 so Java 6 is his option at this point.
    For the OP try here:
    http://support.apple.com/kb/DL1573

Maybe you are looking for