8800, battery symbol with red line through it. Won't boot. Please help!!!

I recently bought a 8800 and when I inserted a battery, all I got was a battery symbol with a red line through it on a dim screen.  I changed batteries, tried to charge it via USB and from a wall outlet to no avail.  I tried cleaning the contacts and tried uploading t a new  OS, but it wont recognize the phone being connected when it actually is.    I am at the end of my rope with this phone and can't figure out what else to do.  Is it just gone? Please help me 
Solved!
Go to Solution.

Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).
If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed, which you can download below.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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    4. Guide to Unlocking your BlackBerry & Unlock Codes
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    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

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    Alien_X wrote:
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    Alien_X wrote:
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    Sorry to everyone else, but  the personal attack was not warranted and it needed a response.
    This is a community support forum. Your post above just reaks of attitude. If you're expecting users here to flock to your post to help out with that kind of attitude and silly threats, well, as you can see, it just didn't happen.
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     On Moto, much as you deride it,
    I'm afraid that is just indicative of whole problem here, I don't think you are reading these posts. I didn't deride the Motorola. I said you'd love it, unless you consider that derision. How odd that you would. They have great devices.
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    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Join our BBM Channels
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    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

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    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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