8830 blackberry messenger help

my messenger won't let me in.  People have added me to their contact lists, and when I press on the messenger icon, it tells me to "put your name as you want others to see it" type thing, I click "ok", then it says :your name cannot be empty. I press "ok", then takes me back to : "put your name as you want others to see it", and so on over and over.  
What do I do to access my messenger and insert a screen name? 

Did you type in your NAME there? You need to type in name and then click on OK!!! Try that first!
tanzim                                                                                  
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    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Hi Fanfan514
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    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Blackberry messenger app wont open

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    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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