8900 curve is rebooting randomly
My wife's 8900 suddenly started rebooting on its own. The curve is a year and half old, but the iMac I've connected it to thought Desktop Manager v.dww
Should I try downloading the BB Desktop Manager and reformat the phone?
ewiener1027 wrote:
My wife's 8900 suddenly started rebooting on its own. The curve is a year and half old, but the iMac I've connected it to thought Desktop Manager v.dww (I have no idea what v.dww is, sorry.)
Should I try downloading the BB Desktop Manager and reformat the phone?
On the Blackberry click on options> status. Post back with the file free number. Now scroll up to About> find what version of device OS is loaded. (looks like v X.X.X.XXX)
When is the last that the phone had a battery pull, was reregistered on the network and service books were sent?
Do you clear browser cache on a regular basis? In the browser>options>Cache operations>clear all categories.
Do you have a current full backup of the Blackberry?
Let us know what you have.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
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BlackBerry curve 9220 reboots randomly during normal usage
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Icons/Applications have suddenly dissapeared from my BB 8900 Curve
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Go to Solution.Greetings, and welcome to the BlackBerry.com Support Forums.
See if you have moved them in to a folder?
Try a simple reset: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
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Desktop Manager refuses to recognise 8900 Curve.
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Message Edited by stevesberry on 08-14-2009 10:51 AM
Message Edited by stevesberry on 08-14-2009 05:23 PMHI there!
A couple of things...
First --- 8900 <> Storm. Storm = 9500 or 9530. 8900 = Curve. So, which device is it that we're talking about?
Second --- here are a bunch of troubleshooting links:
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB00019 No PIN displayed in BlackBerry Desktop Redirector
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
OS X 10.9.2 on Mac Mini 2012 reboots randomly
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Anonymous UUID: 2C8EBB04-88F5-C756-B3C7-AA964C81A58E
Fri Apr 25 16:59:00 2014
panic(cpu 0 caller 0xffffff8000cdbe7e): Kernel trap at 0xffffff8000c9781e, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000103302000, CR3: 0x0000000003144000, CR4: 0x00000000001606e0
RAX: 0xefffff80239f9c60, RBX: 0xffffff8012e33bd0, RCX: 0xffffff80012d0b80, RDX: 0x0000000000000001
RSP: 0xffffff81d17d3dc0, RBP: 0xffffff81d17d3f70, RSI: 0x0000000000000001, RDI: 0x0000000000000575
R8: 0xffffff8013b392a0, R9: 0x00000000001dac7b, R10: 0xffffff80012fdbb8, R11: 0x0000000000000200
R12: 0x0000000000000000, R13: 0xffffff8012e33bc8, R14: 0xffffff80012d0b30, R15: 0x000000000000002a
RFL: 0x0000000000010206, RIP: 0xffffff8000c9781e, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000103302000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81c0dd7c50 : 0xffffff8000c22fa9
0xffffff81c0dd7cd0 : 0xffffff8000cdbe7e
0xffffff81c0dd7ea0 : 0xffffff8000cf3376
0xffffff81c0dd7ec0 : 0xffffff8000c9781e
0xffffff81d17d3f70 : 0xffffff8000c98e72
0xffffff81d17d3fb0 : 0xffffff8000cd7047
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide: 0x0000000000a00000
Kernel text base: 0xffffff8000c00000
System model name: Macmini6,2 (Mac-F65AE981FFA204ED)
System uptime in nanoseconds: 197799423949500
last loaded kext at 197780155951860: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f82af4000, size 49152)
last unloaded kext at 153445129292139: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f82af4000, size 32768)
loaded kexts:
com.apple.driver.AppleIntelMCEReporter 104
com.apple.filesystems.smbfs 2.0.1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.driver.AppleHWAccess 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.8f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: Hub
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: Mac mini, Apple Inc., 23.4Hi, don't worry
I'm trying the steps, just to tell you that happened again. I'm going to paste it here, and I'll let you know if the problem is gone. Thank you
Anonymous UUID: 2C8EBB04-88F5-C756-B3C7-AA964C81A58E
Fri Apr 25 21:28:33 2014
panic(cpu 0 caller 0xffffff80080dbe7e): Kernel trap at 0xffffff80080a5010, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x000000007c29f000, CR3: 0x000000032498a0b5, CR4: 0x00000000001606e0
RAX: 0xefffff803a8cf7e0, RBX: 0xffffff801a232bc8, RCX: 0xffffff8019061ef0, RDX: 0xffffff80086d0b30
RSP: 0xffffff81d9283bf0, RBP: 0xffffff81d9283c10, RSI: 0x00000000ffffffff, RDI: 0xffffff801a232bc8
R8: 0x0000000000000001, R9: 0x00000000cccccccd, R10: 0xffffff80086d15f0, R11: 0x0000000000000001
R12: 0xffffff801a17c780, R13: 0x0000000000000000, R14: 0x0000000000000070, R15: 0xffffff801a232bc8
RFL: 0x0000000000010206, RIP: 0xffffff80080a5010, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000007c29f000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81c8214c50 : 0xffffff8008022fa9
0xffffff81c8214cd0 : 0xffffff80080dbe7e
0xffffff81c8214ea0 : 0xffffff80080f3376
0xffffff81c8214ec0 : 0xffffff80080a5010
0xffffff81d9283c10 : 0xffffff800808fff8
0xffffff81d9283cc0 : 0xffffff8008095903
0xffffff81d9283cf0 : 0xffffff800808f0ad
0xffffff81d9283d20 : 0xffffff800808e2fc
0xffffff81d9283d60 : 0xffffff800807e29c
0xffffff81d9283e70 : 0xffffff80080822df
0xffffff81d9283ea0 : 0xffffff800803da13
0xffffff81d9283ee0 : 0xffffff80083cc68e
0xffffff81d9283f50 : 0xffffff80083cc3bc
0xffffff81d9283f60 : 0xffffff800843e157
0xffffff81d9283fb0 : 0xffffff80080f3868
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide: 0x0000000007e00000
Kernel text base: 0xffffff8008000000
System model name: Macmini6,2 (Mac-F65AE981FFA204ED)
System uptime in nanoseconds: 16170846445053
last loaded kext at 14204478336208: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f89ea8000, size 49152)
last unloaded kext at 14284699459112: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f89ea8000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.8f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: Hub
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: Mac mini, Apple Inc., 23.4 -
My phone is OPEN ZTE C (bougth in France)
My OS version is 1.3
Sometimes, firefox OS restart when hit was in stand by. I don't know why. No application are opened when the problem came..
I have the model since 1 month and it reboot 5 times.Hi galathil,
I'm sorry to hear that you are having issues with your newly purchased ZTE Open C device from France, and that it reboots randomly.
In order to better understand and investigate on the issue that you are encountering, please reply to this message with the following information:
* What is the OS version and Build ID found in the Device Information page? Please visit [http://mzl.la/Gzz6Kp this link] if you need help finding the Build ID of your phone.
* Please provide the exact steps to reproduce the issue you are encountering.
Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this.
In the meantime, I would also suggest that you contact ZTE's support directly, since this may be a hardware-related issue.
You should also update your phone to the latest version available. If you wish, you may install an update that allows access to "Root" in the phone via [http://en.comebuy.com/developer-firefox-os-open-c.html this link].
Thank you for your help and we look forward to hearing from you!
- Ralph -
What's the latest OS for 8900 Curve?
I recently got the 8900 Curve and want to make sure I have the latest OS on my phone. Right now I have 4.6.1.315...is this the most recent one?
The operating system for your phone is provided by your carrier. Check with them to see what their latest operating software is that they support.
-
WLC 5508 v6.0.202.0 reboot randomly.
Dear all,
I have two WLCs 5508 on version 6.0.202.0 and it reboot randomly in the last time, I have the following crash log information and I cannot interpret the information, so somebody has had experience with this crash
Beginning of Crash File: mwar_dump2.crash
Dumping registers
CPU Registers:
$ 0 : 00000000 8112be70 2ac30339 00004004
$ 4 : 0600ca00 00000000 00000004 2ac2c341
$ 8 : 00000000 7a3fefc1 00020000 7a3fefec
$12 : 00000000 50617369 81125650 00000000
$16 : 2ac2c33d 2ac30341 00000000 0000c00c
$20 : 00000040 00000004 7a3fefe8 12333c18
$24 : 81490000 114fad10
$28 : 12323c18 7a3fee80 00000007 108a9748
Hi : 0000001f
Lo : 33333362
Status: 00000000
Cause : 00000000
BadAddr : 00000000
Stack :
0600ca00 00000000 00000000 00000000
165f417c 00000000 00000000 80005002
00000000 00000027 00000000 2ac2c321
00000000 00000028 00000000 0000005e
00000000 12323c18 00000000 165f417c
00000000 00000000 00000000 00000001
00000000 12323c18 00000000 7a3fefe8
00000000 108ad670 00000000 108ad4cc
00000000 00000001 00000000 12323c18
7a3fefc0 7a3fefd0 7a3fefc1 7a3fefec
00000000 1cd441fc 00000000 1a133d80
00000000 165f4140 00000000 1a133d80
00000000 165f4140 00000000 165f417c
00000000 00000000 00000000 12323c18
00000000 12323c18 00000000 0a31600a
00000000 10273fe0 00000000 10274174
* Start Cisco Crash Handler *
Sys Name: WLC
Model: AIR-CT5508-K9
Version: 6.0.202.0
Timestamp: Sat Aug 3 20:35:58 2013
SystemUpTime: 2 days 6 hrs 2 mins 37 secs
signal: 11
pid: 346
TID: 704556
Task Name: spamApTask
Reason: System Crash
si_signo: 11
si_errno: 0
si_code: 1
si_addr: 0xc
timer tcb: 0x221
timer cb: 0x1030e450 ('rrmTimerInit+352')
timer arg1: 0x1d07c728
timer arg2: 0x0
Long time taken timer call back inforamtion:
Time Stamp: Thu Aug 1 23:01:39 2013
timer cb : 0x10296400 ('fmcSendNmspOneSecResponse+704')
Duration : 1000000 usecs, cbCount= 2
Analysis of Failure:
Software Failed on instruction at :
pc = 0x108a95c4 (acDecodeChangeStateEventRequest+1648), ra = 0x108a9748 (acDecodeChangeStateEventRequest+1648)
System Stack
Frame 0: 0x10012fd8: create_crash_dump+7244
Frame 1: 0x10011cc8: create_crash_dump+2364
Frame 2: 0x1000768c: sigsegv_handler+5960
Frame 3: 0x114b15c0: SHA1Final+1494592
Frame 4: 0x7a3feb70: SHA1Final+1762370544
Frame 5: 0x108a95c4: acDecodeChangeStateEventRequest+1260
Frame 6: 0x108ad670: acDecodeDiscoveryRequest+672
Frame 7: 0x10273fe0: acCapwapSmInit+31256
Frame 8: 0x1026b3c4: acPostDecodeConfigRequest+4988
Frame 9: 0x10276c7c: capwapAcStatemachine+3004
Frame 10: 0x108a4d8c: spamApReceiveTask+692
Frame 11: 0x10640b70: debug_heartbeat+392
Frame 12: 0x114a9f10: SHA1Final+1464208
Frame 13: 0x1150a494: SHA1Final+1858836
Semaphore and Mutex Usage
(Caller IP(instruction pointer of caller) Gives one more level
of depth in stack to track the Semaphore and Mutex operation)
Mutex 'pgrp->groupingSem' @ 0x1d02b9d4 Created fp_main_task(rrmgroup.c:917)
Locked by grouping Task(rrmgroup.c:978), Caller IP = 0x10640b70 (debug_heartbeat+392)
1 tasks waiting for resource.
Stackdump from grouping Task
Frame 0: 0x10007af4: sighup_handler+116
Frame 1: 0x114b15c0: SHA1Final+1494592
Frame 2: 0x755fef80: SHA1Final+1680582656
Frame 3: 0x114ad1bc: SHA1Final+1477180
Frame 4: 0x114abd9c: SHA1Final+1472028
Frame 5: 0x114afd28: SHA1Final+1488296
Frame 6: 0x114ab744: SHA1Final+1470404
Frame 7: 0x10634b20: osapiMutexTake+1008
Frame 8: 0x102f1cf0: groupCalcEntry+160
Frame 9: 0x10640b70: debug_heartbeat+392
Frame 10: 0x114a9f10: SHA1Final+1464208
Frame 11: 0x1150a494: SHA1Final+1858836
grouping Task, rrmgroup.c:978, Caller IP = 0x10640b70 (debug_heartbeat+392)
Stackdump from grouping Task
Frame 0: 0x10007af4: sighup_handler+116
Frame 1: 0x114b15c0: SHA1Final+1494592
Frame 2: 0x755fef80: SHA1Final+1680582656
Frame 3: 0x114ad1bc: SHA1Final+1477180
Frame 4: 0x114abd9c: SHA1Final+1472028
Frame 5: 0x114afd28: SHA1Final+1488296
Frame 6: 0x114ab744: SHA1Final+1470404
Frame 7: 0x10634b20: osapiMutexTake+1008
Frame 8: 0x102f1cf0: groupCalcEntry+160
Frame 9: 0x10640b70: debug_heartbeat+392
Frame 10: 0x114a9f10: SHA1Final+1464208
Frame 11: 0x1150a494: SHA1Final+1858836
Mutex 'pgrp->groupingSem' @ 0x1d02be1c Created fp_main_task(rrmgroup.c:917)
Locked by grouping Task(rrmgroup.c:978), Caller IP = 0x10640b70 (debug_heartbeat+392)
1 tasks waiting for resource.
Stackdump from grouping Task
Frame 0: 0x10007af4: sighup_handler+116
Frame 1: 0x114b15c0: SHA1Final+1494592
Frame 2: 0x75ffef80: SHA1Final+1691068416
Frame 3: 0x114ad1bc: SHA1Final+1477180
Frame 4: 0x114abd9c: SHA1Final+1472028
Frame 5: 0x114afd28: SHA1Final+1488296
Frame 6: 0x114ab744: SHA1Final+1470404
Frame 7: 0x10634b20: osapiMutexTake+1008
Frame 8: 0x102f1cf0: groupCalcEntry+160
Frame 9: 0x10640b70: debug_heartbeat+392
Frame 10: 0x114a9f10: SHA1Final+1464208
Frame 11: 0x1150a494: SHA1Final+1858836
grouping Task, rrmgroup.c:978, Caller IP = 0x10640b70 (debug_heartbeat+392)
Stackdump from grouping Task
Frame 0: 0x10007af4: sighup_handler+116
Frame 1: 0x114b15c0: SHA1Final+1494592
Frame 2: 0x75ffef80: SHA1Final+1691068416
Frame 3: 0x114ad1bc: SHA1Final+1477180
Frame 4: 0x114abd9c: SHA1Final+1472028
Frame 5: 0x114afd28: SHA1Final+1488296
Frame 6: 0x114ab744: SHA1Final+1470404
Frame 7: 0x10634b20: osapiMutexTake+1008
Frame 8: 0x102f1cf0: groupCalcEntry+160
Frame 9: 0x10640b70: debug_heartbeat+392
Frame 10: 0x114a9f10: SHA1Final+1464208
Frame 11: 0x1150a494: SHA1Final+1858836
Mutex 'rcb->semId' @ 0x1cd3679c Created spamReceiveTask(spam_list.c:336)
Locked by spamApTask(spam_api.c:500), Caller IP = 0x1026b0f4 (acPostDecodeConfigRequest+4268)
2 tasks waiting for resource.
Stackdump from spamApTask
Frame 0: 0x10007af4: sighup_handler+116
Frame 1: 0x7a3fe330: SHA1Final+1762368432
Frame 2: 0x114db504: SHA1Final+1666436
dot11b, spam_api.c:500, Caller IP = 0x101aa3e0 (spamGetNextLrad+296)
dot11a, spam_api.c:500, Caller IP = 0x101aa3e0 (spamGetNextLrad+296)
Stackdump from dot11b
Frame 0: 0x10007af4: sighup_handler+116
Frame 1: 0x114b15c0: SHA1Final+1494592
Frame 2: 0x763feb60: SHA1Final+1695261664
Frame 3: 0x114ad1bc: SHA1Final+1477180
Frame 4: 0x114abd9c: SHA1Final+1472028
Frame 5: 0x114afd28: SHA1Final+1488296
Frame 6: 0x114ab690: SHA1Final+1470224
Frame 7: 0x10634b20: osapiMutexTake+1008
Frame 8: 0x101962bc: spamGetLCBFromMacTemp+396
Frame 9: 0x101aa3e0: spamGetNextLrad+296
Frame 10: 0x102e49a4: rrmClientBuildLradList+188
Frame 11: 0x102e9c5c: rrmClientProcessPacket+556
Frame 12: 0x102ddce8: rrmClientStateMachine+864
Frame 13: 0x1030cec0: rrmClientTaskEntry+96
Frame 14: 0x10640b70: debug_heartbeat+392
Frame 15: 0x114a9f10: SHA1Final+1464208
Frame 16: 0x1150a494: SHA1Final+1858836
Stackdump from dot11a
Frame 0: 0x10007af4: sighup_handler+116
Frame 1: 0x114b15c0: SHA1Final+1494592
Frame 2: 0x759feb60: SHA1Final+1684775904
Frame 3: 0x114ad1bc: SHA1Final+1477180
Frame 4: 0x114abd9c: SHA1Final+1472028
Frame 5: 0x114afd28: SHA1Final+1488296
Frame 6: 0x114ab690: SHA1Final+1470224
Frame 7: 0x10634b20: osapiMutexTake+1008
Frame 8: 0x101962bc: spamGetLCBFromMacTemp+396
Frame 9: 0x101aa3e0: spamGetNextLrad+296
Frame 10: 0x102e49a4: rrmClientBuildLradList+188
Frame 11: 0x102e9c5c: rrmClientProcessPacket+556
Frame 12: 0x102ddce8: rrmClientStateMachine+864
Frame 13: 0x1030cec0: rrmClientTaskEntry+96
Frame 14: 0x10640b70: debug_heartbeat+392
Frame 15: 0x114a9f10: SHA1Final+1464208
Frame 16: 0x1150a494: SHA1Final+1858836
Mutex 'sshpmTftpRuleSemaphorePtr' @ 0x1cc911b4 Created fp_main_task(sshpm.c:509)
Locked by sshpmReceiveTask(sshpmrecv.c:1566), Caller IP = 0x10640b70 (debug_heartbeat+392)
0 tasks waiting for resource.
Stackdump from sshpmReceiveTask
Frame 0: 0x10007af4: sighup_handler+116
Frame 1: 0x114b15c0: SHA1Final+1494592
Frame 2: 0x7b7ff4b0: SHA1Final+1783344432
Frame 3: 0x114ad1bc: SHA1Final+1477180
Frame 4: 0x114abd9c: SHA1Final+1472028
Frame 5: 0x114a8aac: SHA1Final+1458988
Frame 6: 0x1129f790: d_async_queue_pop+132
Frame 7: 0x1062d888: osapiMessageReceive+472
Frame 8: 0x103a209c: sshpmReceiveTaskEntry+932
Frame 9: 0x10640b70: debug_heartbeat+392
Frame 10: 0x114a9f10: SHA1Final+1464208
Frame 11: 0x1150a494: SHA1Final+1858836
Mutex 'L7_transferSem' @ 0x1cb5d1bc Created TransferTask(updcode.c:3781)
Locked by TransferTask(updcode.c:3787), Caller IP = 0x10640b70 (debug_heartbeat+392)
1 tasks waiting for resource.
Stackdump from TransferTask
Frame 0: 0x10007af4: sighup_handler+116
Frame 1: 0x114b15c0: SHA1Final+1494592
Frame 2: 0x7e7ff380: SHA1Final+1833675776
Frame 3: 0x114ad1bc: SHA1Final+1477180
Frame 4: 0x114abd9c: SHA1Final+1472028
Frame 5: 0x114afd28: SHA1Final+1488296
Frame 6: 0x114ab744: SHA1Final+1470404
Frame 7: 0x10634b20: osapiMutexTake+1008
Frame 8: 0x10024430: L7_transfer_task+300
Frame 9: 0x10640b70: debug_heartbeat+392
Frame 10: 0x114a9f10: SHA1Final+1464208
Frame 11: 0x1150a494: SHA1Final+1858836
TransferTask, updcode.c:3787, Caller IP = 0x10640b70 (debug_heartbeat+392)
Stackdump from TransferTask
Frame 0: 0x10007af4: sighup_handler+116
Frame 1: 0x114b15c0: SHA1Final+1494592
Frame 2: 0x7e7ff380: SHA1Final+1833675776
Frame 3: 0x114ad1bc: SHA1Final+1477180
Frame 4: 0x114abd9c: SHA1Final+1472028
Frame 5: 0x114afd28: SHA1Final+1488296
Frame 6: 0x114ab744: SHA1Final+1470404
Frame 7: 0x10634b20: osapiMutexTake+1008
Frame 8: 0x10024430: L7_transfer_task+300
Frame 9: 0x10640b70: debug_heartbeat+392
Frame 10: 0x114a9f10: SHA1Final+1464208
Frame 11: 0x1150a494: SHA1Final+1858836
Memory Information
System Memory Information:
Total System Memory: 929660928 bytes (886.65 Mb)
Used System Memory: 341839872 bytes (326.02 Mb)
Free System Memory: 587821056 bytes (560.63 Mb)
Heap information:
Bytes alloced from RTOS: 8298496 bytes (7.91 Mb)
Chunks free: 15 bytes
Number of mmapped regions: 40
Total space in mmapped regions: 114208768 bytes (108.92 Mb)
Total allocated space: 8153400 bytes (7.77 Mb)
Total non-inuse space: 145096 bytes (141.69 Kb)
Top-most, releasable space: 55416 bytes (54.11 Kb)
Total allocated (incl mmap): 122507264 bytes (116.84 Mb)
Total used (incl mmap): 122362168 bytes (116.70 Mb)
Total free (incl mmap): 145096 bytes (141.69 Kb)I stand corrected. The code is still not deferred. I am still curios to find out why. The reason i am asking that is most likely you are hitting a bug which. The bug fix will be on different code and if you are upgrading then might as well upgrade to a more recent code train.
Sent from Cisco Technical Support iPhone App -
8900 Curve - HTML 4.01 and JavaScript 1.5
Hi. I am trying to run a chess Web app (www.gameknot.com) that requires HTML 4.01 and JavaScript 1.5, so far unsuccessfully when it comes to moving pieces. Does my 8900 Curve support HTML 4.01 and JavaScript 1.5? Thank you. Jeff
Hi Jeff. I'm also trying to make JS works, in my case using a PhoneGap application so it browses local html/JS instead of www (but it's html&javascript after all). I had some troubles when it comes to move items like small images even though the other JS functions seem to work fine. It seems we need to focus on which properties/functions related to positionning are available on the BB browsers.
Rodrigo Bravo
http://www.wilkonit.com -
How to get my software on my 8900 curve and view home security cameras ?
hello, i was hoping to find a solution on how to access my home security cameras on my 8900 curve ; was told it was possible but the attet tech didnt know how exactly ! is there a way to download my software and view my home cameras on my curve ?
hi and Welcome to the Forums!
You will need to do one (or more) of several things:
1) Find out if the maker of your cameras has an app for your BB. Do whatever they say to do to make it work.
2) Create a compatible web page from your cameras that you can then view using your BB web browser. Compatible media streams can be found in this KB:
KB05482 Media types supported on the BlackBerry smartphone
I think this has been done before -- do a wide search on this forum and see if you can find the answers that others have found in the past.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I installed an RV042 on my network two months ago. It's been working fine until yesterday. It's configured Dual WAN, connected to Comcast cable and AT&T DSL with load balancing turned on. Like I said, until yesterday - everything has been perfect.
Today, the router has started rebooting randomly. All the lights except for Power and Diag go out, and the router resets. The network, of course, has crashed by this point.
In the system log, there is no error message. Just suddenly "System is up!" followed by the cable dhcp connection and the pppoe connect spam. Odd thing is, the DATE is wrong at that point. It shows Dec 31 2002 19:00 as the timestamp, every time it crashes.
This is a relatively new router, it's sitting out on a desk with lots of air space all around it, and it doesn't feel hot to the touch at all. It's plugged in to a battery backup. The router has the latest firmware.
What should I do now? This is ugly, when it happens. Overnight last night, it rebooted four times.This should be shared a shared topic iPhone&iPad
iPad4, iOS 7.0.2. Reboots occur once or twice a day when leaving AppSwitcher (either by home button or by choosing an app).
So it works now like android device (yes, offend intended)... -
Blackberry 8900 curve problem...please help!!!!!
My blackberry 8900 curve says "unable to play content" when I try to play a song or video. Please tell me what to do..I really need help urgently!!
You can also get it from BlackBerry AppWorld http://appworld.blackberry.com/webstore/
Along with many other apps. -
My iPod Touch 5g reboots randomly, help?
Sometimes my iPod Touch reboots randomly when I am using it. This mostly happens when it's below 50% battery. I got it for Christmas and it's still brand new. No fall or water damage, why does this happen? I'm on iOS 6.0.1 but I'll update today
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. If your iPod is defective and not abused Apple will replace it on the spot.
Apple Retail Store - Genius Bar -
Hi All
I have a Nokia E50 which reboots randomly after a upgraded to the V06.41.3.0 software, has anybody else seen this problem and what to do about it?
i seem a bit like it is mostly rebooting when the battery is showing only two "lines"! However i have not tested this to an extend that i can be sure that it is relatedThis should be shared a shared topic iPhone&iPad
iPad4, iOS 7.0.2. Reboots occur once or twice a day when leaving AppSwitcher (either by home button or by choosing an app).
So it works now like android device (yes, offend intended)...
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