8961 phone having issue receiving and calling mobile phone

Ext XXX is having issue receiving and calling mobile phone. It stated that 'Download Status -Failed' attached is the screenshot of the error in Cisco Unified CM Administration. Any idea where to look into?
If i want to grab the log, should be from Trace & Log Central under CUCM?

Phone goes "offline" for about 7-10 minutes at a time (every couple of hours) usually in the afternoon (near ~60% charge).
In an office most of the day with coverage going from 4 bars to 0 bars every few minutes or so. I never miss or drop a call though given the appearance of erattic signal. RSSI usually -83. EvDO and 1x will flicker on and off througout the day. WiFi is on all the time with WPA2. Bluetooth is on without anything connected. I will sometimes get the issue if I wander out of WiFi range (out for lunch)
Reseting the phone will clear the problem. Toggling the Airplane, WiFi, and Bluetooth on/off dont clear the problem.
I have:
- Exchange calendar setup with owa.mailseat.com (I believe they have Exchange 2003)
- Google standard calendar (personal)
- Google standard shared calendar (wifes)
My wife has a Pre as well and to my knowledge has never had the phone offline problem. (I would certainly hear about it if she did )
She has:
- Google standard calendar (personal)
- Google standard shared calendar (mine)
* No exchage setup.
Message Edited by zonyl on 08-29-2009 07:04 AM
Message Edited by zonyl on 08-29-2009 07:06 AM

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If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
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