8GB ipod touch is frozen or lock.

8GB ipod touch is frozen or lock my daughter got it in sept there is not water damage or anythin i went to charge ,the screen went blue it won't charge.Please i need help fixing it.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

My ipod touch is frozen and locked.

My Ipod first gen is frozend and locked, screen unresponsive. I have synced to itunes, have current itunes, restored thru itunes and rebooted, still locked. What else?

You said you restored via iTunes? Was the restore successful, that is went through all the steps without errors? If so and you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.

I have an 8gb ipod touch that says its disabled connect to itunes but it is locked..when u connect it to itunes it tells you the passscode is incorrect so what do i do

i have an 8gb ipod touch that says its disabled connect to itunes but it is locked..when u connect it to itunes it tells you the passscode is incorrect so what do i do , would like to get it working with out losing everything on it if i can but if not i can redo it

Do as the manual says to do and restore the ipod.
If you are unable:
iOS: Unable to update or restore

HT1414 ipod touch has frozen and wont turn off

my ipod touch has frozen and wont turn off, ive left it so it locks but it wont go that far...what should i do? thanks

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

my ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

hi if you have a backup on your computer you could hold the lock button and homebutton for about....10 seconds the screen will flash and it will want to be connected to iTunes connect and restore it

I have an ipod touch and it is locked and i can't seem to get into it. what can i do to unlock it?

i have an ipod touch and it is locked and i can't seem to get into it. what can i do to unlock it?

You have to input your Apple ID in the prompt when it pops up

My ipod touch is frozen on a screen with the ipod logo and the usb charger cable...i cannot get rid of it...i let the battery die...i held the sleep button and the power buttons..anyone have any ideas?

my ipod touch is frozen... the screen has a picture of the itunes logo and a usb charger. I have held the sleep button and the power button to reset and i have let the battery die and started to recharge...niether worked. any ideas???

Try charing it to 50% at least.
If all else fails, try putting it in DFU mode. Connect it to iTunes, (iTunes may not detect the device, but that's ok) hold the power and home buttons down for 10 seconds, then release the power button but keep holding the home button until it goes into DFU mode. iTunes should detect it and ask for a restore.
~Lt. Leviathan

My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch "iPod touch" because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

My Ipod touch is frozen. Shows USB cable with arrow pointing to Itunes. What is the problem? This is the second one I have had that has done this!

My Ipod touch is frozen. The screen shows only USB cable with arrow point to the word Itunes. What is the problem? This is the second touch I have had that has this same problem. HELP!

This time try restoring the iPod to factory defaults/new iPod instead of from backup. You may have some corruption that is causing the problem and it may now be in the backup. If the problem persists after restoring to factory defaults/new iPod. then you likely have a hardware problem and ana ppointment at the Genius Bar of an Apple store is in order.

My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

TS2771 my ipod touch is frozen with the apple logo on the screen, won't turn off, have already reset it and it still sits the same...logo on screen. Can anyone help me out?

My IPOD TOUCH is frozen with the Apple logo sitting there on the screen. I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it. I can't turn it off. The screen will also flash as though it will turn off then goes back to the logo screen. Does anyone know what the heck is going on with my IPOD? It's reall frustrating me...ALOT!!!

- Try:
iOS: Not responding or does not turn on
- If not successful, let the battery fully drain. After charging for at least an hour try again
- If still not successful, time for an appointment at the Genius Bar of an Apple store.

My iPod touch is frozen and asking me to connect to iTunes and when I do connect to iTunes the iPod does not show up. What can I do?

My iPod touch is frozen and asking me to connect to iTunes and when I do connect to iTunes the iPod does not show up. What can I do?

Try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Last, try restoring on another computer.

HT201412 Ipod touch is frozen on waiting screen. when I plug into itunes to reset I cannot and get error OXE8000065 what doae that mean?

My sons ipod touch has frozen on a black screen with a waiting symbol rotating on it. We cant get it to turn on or off. When I tried to attach it to his itunes page we got the message "Cannot connect ipod error code OXE8000065". When I try to dio a search for the problem I keep getting told to resynch it but I cant!! Is this a common problem or do I need to send ipod back he has only had it 10 months

Did yu try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

8gb Ipod Touch does not sync, many other problems

Hello - If anyone has advice i would greatly appreciate it -
Here's the deal. I was given an 8gb ipod touch for christmas last year. The device worked for for several months, one day however it got stuck in a loop where error (9) kept coming up saying that I needed to restore my ipod to the factory settings. I did this and when it finished verifying the installation process it would give me the same error. I took the ipod into the apple store and they tested it on their computer and it worked fine on that, however the took it anyway and gave me a free new one which came a couple days later.
Since I have had the new one i have still had the same problems. I successfully was able to get my applications onto the ipod touch however when i tried to sync the music the ipod would freeze. When I checked the available space on the ipod it said that only 1.2gb remained eventhough there were no songs on the ipod at all. I tried to uninstall and reinstall itunes many times, i do receive an error message a lot on my computer saying that bonjour service is having issues and can not be accessed, but there is nothing that I do on my computer to cause this problem. My itunes again, with the new ipod touch, is asking me to restore the ipod to the factory settings again. Anyone have any idea what is going on or how it can be fixed?
Thanks

When it tells you new hardware is found, do you have the option to search the Internet instead of a CD?
Be sure you turn off all antivirus, zone alarm, firewall etc. Go into Control Panel and check the Security settings as well as the task bar in the lower right corner. Make sure all those are disabled. Then try again.
If still no luck, or you seem to be having USB problems, verify your USB is being recognized by XP by following these steps:
1. From the Start menu, right-click the My Computer/Computer icon and choose Properties from the shortcut menu. The System Properties window opens.
2. Windows XP and Windows 2000: Click the Hardware tab.
Windows Vista: Click Device Manager. If Windows needs your permission to continue, click Continue.
3. In the Device Manager section of the Hardware tab window, click Device Manager. The Device Manager window opens.
4. Double-click the "Universal Serial Bus controllers" entry.
5. Double-click the name of each USB Host Controller that appears under the "Universal Serial Bus controllers" entry. A window with the name of the installed USB Host Controller appears.
6. If necessary, click the General tab. If the USB card is working correctly, you should see "This device is working properly" in the Device Status field.
If still no luck, look at [Updating the drivers on your Windows PC|http://support.apple.com/kb/HT1768?viewlocale=en_US]particularly for updates to the CD or DVD drive, graphics card, sound card.

3rd gen 8GB ipod touch stuck on connect to itunes

This isn't fair. I just bought this 3rd gen 8gb ipod touch (my first ipod ever, only owned Mp3 players) from best buy today and i can't even use it...
I'm going to start from square one, this will be long-winded, so forgive me in advance. But detail might help you guys help me out...
Okay, all giddy with excitement I boot up my touch for the first time. It tells me to connect it to itunes. I do that, hooking up the touch to the computer via usb. Vista detects it, installs the "apple mobile device" drivers just fine. Good, so then I open up itunes -- latest version -- and it's telling me to set up my ipod; name it, etc. Alright, I'm almost bursting at the seams here with excitement, but then itunes is notifying me that iOS4 is out. I upgrade, it takes a few minutes to do its stuff, it's done, and bam it's working. I play with the ipod a little bit, looking at the apps that already came with it. I disconnect, play with it, then reconnect to the computer again.
So now, itunes for some reason is doing a "recovery" process -- i did not tell it to initiate this. So it's in the process of "recovering" (backing up, i guess?) and Vista is prompting me to install the driver "Apple Mobile Device (Recovery)" I tell it ok, locate and install them. It does that, I'm guessing, for it's now prompting me to insert a CD. Well, there is no CD so I tell it to find this driver on the internet. It says "cannot find drivers check manufacturer's support site blah blah blah." At this point, itunes tells me that it cannot complete the "recovery process" -- no error code or anything, and the dialog box closes.
Now, my ipod goes into the connect to itunes screen. Itunes does not recognize it, for it does not even display my ipod at all. Vista does however, and each time i connect the ipod to the computer it attempts to install the "apple mobile device (recovery)" driver and fails each time. I don't know what's happening. I've lost all functionality in my ipod, can't even get into DFU. iTunes just refuses to recognize it. I've tried all of those fixes (reinstalling itunes, rebooting, trying that method where you go into device manager and update the apple mobile device (recovery) drivers....all of it doesn't work). I've spent hours websearching...
And I'm at a loss. I'm ready to throw this thing somewhere. Can you guys suggest any help for me? Please...
Message was edited by: regal
I didn't leave it connected - sorry. edit by regal

What did you do, I'm having the same problem, and also about to chuck the thing in a lake... help!!!

8GB ipod touch is frozen or lock.

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