9.0.3 Upgrade Fails on Vista

I have PSE 9.0 installed and working on my Vista machine.
I tried to use the upgrade to PSE 9.0.3, it is failing with
  Adobe Photoshop Elements 9.0.3 Update
  Patch cannot be applied. Please contact product support.
I have tried to schedule a callback, and adobe website says callback is not available.
I have tried to use chat, and that also did not work, adobe website says no chat agent was available both times I have waited for an hour but no luck.
Any ideas where else to look??
Note that I have Adobe Premiere Elements 9.0 and that upgrade worked just fine.
thanks for any pointers on where to get help for this.

Hi Todd,
1. Organizer refreshes its imagewell on each launch. Since your catalog has a number of files (7000) so it might take some time for generating thumbnails.
2. However to improve performance, I would suggest turning of Auto Analyser unless you want to use it implicitly. To turn off, go to Edit>Preferences>Media Analysis and uncheck all media auto snalyser options.
3. Also regarding the 2GB limit : this is the free media storage space you get on you Photoshop.com account as a basic user. You may choose to upgrade member ship by going to Edit>Preferences>Backup/Synchronization and choose Buy More Space. You may choose from the various options available to proceed.
4. If you want to turn off back up/sync permamantly then go to Backup/Sync Preferences , expand Advannced Backup/Sync Options and uncheck option 'New Albums will backup/sync automatically' . Then uncheck the option Backup/Sync is On. This should resolve the issue of sync getting turned on automatically each time
Hope that helps. Thanks.

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    2 DIA     6044 Ended         no      1   0        0                                                                         
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    4 DIA     6992 Ended         no      1   0        0                                                                         
    5 DIA     2412 Ended         no      1   0        0                                                                         
    6 DIA      432 Ended         no      1   0        0                                                                         
    7 DIA     8168 Ended         no      1   0        0                                                                         
    8 DIA     5420 Ended         no      1   0        0                                                                         
    9 DIA     9712 Ended         no      1   0        0                                                                         
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    --------++++--
    +
    Typ
    now
    high
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    writes
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    --------++++--
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    0
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    0
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    2000
    0
    0
    --------++++--
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    BTC
    0
    0
    2000
    0
    0
    --------++++--
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    SPO
    0
    0
    2000
    0
    0
    --------++++--
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    UP2
    0
    0
    2000
    0
    0
    --------++++--
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    wake_evt_udp_now     0
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    SiSelNRemove: removed sock 1356 (pos=2)
    SiSelNRemove: removed sock 1356
    NiSelIRemove: removed hdl 2
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    AdGetSelfIdentRecord: >                                                                           <
    AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
    AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
    AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
    blks_in_queue/wp_ca_blk_no/wp_max_no = 1/300/22
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    NiBufIClose: clear extension for hdl 2
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    02:48:28:Found SMConsole components
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    02:48:29:Current UI culture (en-US) is not supported. Trying Neutral culture.
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    02:48:29:Current UI culture (en-US) is not supported. Trying Neutral culture.
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    02:48:29:Found c:\SCSM2012\amd64\Setup\Server\SM.msi.
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    02:48:40:Managment server is registered with Datawarehouse 'TESTSER'
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    02:48:42:[GetManagementGroupPropertiesFromDB]:  Found Primary SDK server:..net.
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    02:48:43:System Center Service Manager Install
    02:48:44:Final Install Tasks
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    02:49:35:LoadPrerequisites: Start adding DataItems
    02:49:35:Memory check
    02:49:36:Microsoft SQL Server 2008 Analysis Management Objects
    02:49:36:Memory check
    02:49:36:Processor speed check
    02:49:36:Processor speed check
    02:49:36:Processor speed check
    02:49:36:IIS check
    02:49:36:ASP.NET check
    02:49:36:Basic Authentication check
    02:49:36:Windows Authentication check
    02:49:36:Microsoft .NET Framework 4 check
    02:49:36:Windows Service Pack check
    02:49:36:Microsoft Report Viewer Redistributable check
    02:49:36:PowerShell 2.0 check
    02:49:36:SharePoint Server 2010 check
    02:49:36:SharePoint Farm Administrator check
    02:49:36:SharePoint Server 2010 configuration check
    02:49:36:ADO.NET Data Services Update check
    02:49:36:Microsoft SQL Server 2008 Native Client check
    02:49:36:Language Pack for SharePoint Server 2010 or SharePoint Foundation 2010 - English check
    02:49:36:LoadPrerequisites: Done adding prerequisites checks
    02:49:36:
    02:49:36:**************************************************
    02:49:36:CheckPrerequisites: Checking Memory check prereq.
    02:49:36:CheckPrerequisites:         Logic Type:and    MemoryCheck-8gbWarn: 0
    02:49:36:
    02:49:36:CheckPrerequisites:     Memory check: Passed
    02:49:36:
    02:49:36:**************************************************
    02:49:36:
    02:49:36:**************************************************
    02:49:36:CheckPrerequisites: Checking Microsoft SQL Server 2008 Analysis Management Objects prereq.
    02:49:36:Entered RequiredAMO
    02:49:36:Trying alternate method of detection using Assembly.Load
    02:49:36:CheckPrerequisites:         Logic Type:and    AMO-err: 0
    02:49:36:
    02:49:36:CheckPrerequisites:     Microsoft SQL Server 2008 Analysis Management Objects: Passed
    02:49:36:
    02:49:36:**************************************************
    02:49:36:
    02:49:36:**************************************************
    02:49:36:CheckPrerequisites: Checking Processor speed check prereq.
    02:49:36:CheckPrerequisites:         Logic Type:and    ProcessorSpeedCheck2.5MHz-Warn: 0
    02:49:36:CheckPrerequisites:         Logic Type:and    ProcessorCoreCheck2Core-Warn: 0
    02:49:36:
    02:49:36:CheckPrerequisites:     Processor speed check: Passed
    02:49:36:
    02:49:36:**************************************************
    02:49:36:
    02:49:36:**************************************************
    02:49:36:CheckPrerequisites: Checking Windows Service Pack check prereq.
    02:49:36:CheckPrerequisites:         Logic Type:and    Win2k8R2Sp1Check-Err: 0
    02:49:36:CheckPrerequisites:
    02:49:36:CheckPrerequisites:                 ProductType was not a match.  Looking for: LanmanNT Found: ServerNT
    02:49:36:CheckPrerequisites:         Logic Type:or    Win2k8R2Sp1DCCheck-Err: 2
    02:49:36:CheckPrerequisites:
    02:49:36:CheckPrerequisites:                 The value 6.1.7601.65536 was not within the range 6.2.0 to 9.9.9999.
    02:49:36:CheckPrerequisites:         Logic Type:or    WinSrvrVNextCheck-Err: 2
    02:49:36:CheckPrerequisites:
    02:49:36:CheckPrerequisites:                 ProductType was not a match.  Looking for: LanmanNT Found: ServerNT
    02:49:36:CheckPrerequisites:         Logic Type:or    WinSrvrVNextDCCheck-Err: 2
    02:49:36:
    02:49:36:CheckPrerequisites:     Windows Service Pack check: Passed
    02:49:36:
    02:49:36:**************************************************
    02:49:36:
    02:49:36:**************************************************
    02:49:36:CheckPrerequisites: Checking Microsoft Report Viewer Redistributable check prereq.
    02:49:36:Entered RequiredReportViewer
    02:49:36:CheckPrerequisites:         Logic Type:and    RptVwrCheck-err: 0
    02:49:36:
    02:49:36:CheckPrerequisites:     Microsoft Report Viewer Redistributable check: Passed
    02:49:36:
    02:49:36:**************************************************
    02:49:36:
    02:49:36:**************************************************
    02:49:36:CheckPrerequisites: Checking PowerShell 2.0 check prereq.
    02:49:36:CheckPrerequisites:         Logic Type:and    PowerShell2Check-err: 0
    02:49:36:CheckPrerequisites:         Logic Type:or    PowerShell2Check32-err: 0
    02:49:36:
    02:49:36:CheckPrerequisites:     PowerShell 2.0 check: Passed
    02:49:36:
    02:49:36:**************************************************
    02:49:36:
    02:49:36:**************************************************
    02:49:36:CheckPrerequisites: Checking ADO.NET Data Services Update check prereq.
    02:49:36:Loading System.Data.Services.Client, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
    02:49:36:Found version 3.5.30729.5420
    02:49:36:CheckPrerequisites:         Logic Type:and    ADODotNetDataServicesHotfix-err: 0
    02:49:36:
    02:49:36:CheckPrerequisites:     ADO.NET Data Services Update check: Passed
    02:49:36:
    02:49:36:**************************************************
    02:49:36:
    02:49:36:**************************************************
    02:49:36:CheckPrerequisites: Checking Microsoft SQL Server 2008 Native Client check prereq.
    02:49:36:CheckPrerequisites:         Logic Type:and    SQLNCLI10-err: 0
    02:49:36:
    02:49:36:CheckPrerequisites:     Microsoft SQL Server 2008 Native Client check: Passed
    02:49:36:
    02:49:36:**************************************************
    02:49:37:CheckPrerequisites: Return Value 0
    02:49:39:Doing Pre-Upgrade checks...
    02:49:39:Validating database ServiceManagerNew on SQL Server TESTSER
    02:49:39:Validating SQL Instance TESTSER
    02:49:39:SQL Server: TESTSER
    02:49:39:SQL Server version: 10.50.1600.1
    02:49:39:Full text search installed: True
    02:49:39:Checking if '\administrator' is Sysadmin Or (SecurityAdmin And DbCreator) on SQL Instance TESTSER
    02:49:39:Stopping Service OMSDK on server
    02:49:39:Starting Service OMSDK on server
    02:49:41:Stopping Service OMCFG on server
    02:49:44:Starting Service OMCFG on server
    02:49:47:Validating Path C:\Program Files\Microsoft System Center\Service Manager 2010\
    02:49:47:Checking for available free disck space
    02:49:47:Checking directory write access
    02:49:47:*** Pre-Upgrade checks passed ***
    02:49:47:QuickFixEngineeringHandler: Unable to LoadQuickFixEngineeringFile.
    02:49:47:SetProgressScreen: StartMinorStep.
    02:49:47:statusUpdate: Resetting progress bar.
    02:49:47:ProcessInstalls: Install Item System Center Service Manager Install has a Preprocessing delegate of SystemCenterServiceManagerPreinstallProcessor.  Launching it now.
    02:49:47:SetProgressScreen: Init MSI Install progress.
    02:49:47:statusUpdate: Resetting progress bar.
    02:49:47:LaunchMsi: Msi mutex is not in use.
    02:49:47:LaunchMsi: MSI to launch is: c:\SCSM2012\amd64\Setup\Server\SM.msi.
    02:49:47:LaunchMsi: Turning off the internal UI for c:\SCSM2012\amd64\Setup\Server\SM.msi.
    02:49:47:LaunchMSI:  Enable logging for the MSI at C:\Users\administrator.\AppData\Local\Temp\2\\SCSMInstall02.log.
    02:49:47:LaunchMsi: MSI c:\SCSM2012\amd64\Setup\Server\SM.msi is not in silent mode.  Setting the external UI.
    02:49:47:LaunchMsi: Launching c:\SCSM2012\amd64\Setup\Server\SM.msi
    02:49:52:statusUpdate: Resetting progress bar for MSI: MaxValue 58857
    02:50:09:statusUpdate: Resetting progress bar for MSI: MaxValue 345710070
    02:50:09:Install Progress - (ProcessComponents) Updating component registration
    02:50:09:statusUpdate: Resetting progress bar for MSI: MaxValue 345710070
    02:50:10:Install Progress - (StopServices) Stopping services
    02:50:16:Install Progress - (_StopNamedServices_HealthService.80B659D9_F758_4E7D_B4FA_E53FC737DCC9) Stopping Health services
    02:50:17:Install Progress - (RemoveODBC) Removing ODBC components
    02:50:17:Install Progress - (RemoveFiles) Removing files
    02:50:17:Install Progress - (CreateFolders) Creating folders
    02:50:17:Install Progress - (InstallFiles) Copying new files
    02:50:30:Install Progress - (_CreateDatabase) Creating Database
    02:50:30:Install Progress - (_ExecuteSqlScripts) Configuring Database
    02:52:07:Install Progress - (ExecuteSqlStrings) Executing SQL Strings
    02:52:07:Install Progress - (CreateShortcuts) Creating shortcuts
    02:52:07:Install Progress - (WriteRegistryValues) Writing system registry values
    02:52:08:Install Progress - (_InstallServerPerfCounters.D2179E31_E456_401A_A820_CEBB135E3429) Installing Server Performance Counters
    02:52:12:Install Progress - (WriteEnvironmentStrings) Updating environment strings
    02:52:12:Install Progress - (_Rollback_UninstallBIDMOF.68918168_3885_4F75_BBF8_0CC84213F8D1) Rolling back BID MOF Installation
    02:52:23:Install Progress - (GenerateScript) Generating script operations for action:
    02:52:24:Install Progress - (_MPProcessorDeferred) Importing Management Packs
    02:52:25:Install Progress - (_ExecuteSqlScripts) Configuring Database
    02:52:26:Install Progress - (RegisterUser) Registering user
    02:52:26:Install Progress - (RegisterProduct) Registering product
    02:52:26:Install Progress - (PublishComponents) Publishing Qualified Components
    02:52:26:Install Progress - (MsiPublishAssemblies) Publishing assembly information
    02:52:26:Install Progress - (_ConfigureConfigService.D2179E31_E456_401A_A820_CEBB135E3429) Configure Config Service
    02:52:26:Install Progress - (_CreateInstanceQualityRelationship) Creating Default Instances, Qualities And There Relationships
    02:52:26:Install Progress - (PublishFeatures) Publishing product features
    02:52:26:Install Progress - (_StartNamedServices_HealthService.80B659D9_F758_4E7D_B4FA_E53FC737DCC9) Restarting Health Service
    02:52:26:Install Progress - (PublishProduct) Publishing product information
    02:52:26:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
    02:52:26:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
    02:57:32:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
    02:57:44:An error occurred while executing a custom action:_RegisterExtensionsDeferred
    Upgrade failed after making permanent changes to this management server. A disaster recovery procedure will be necessary to rebuild this machine before attempting upgrade again. Consult the User Guide to determine which action to take next.
    02:57:44:Install Progress - (Rollback) Rolling back action:
    02:57:44:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
    02:57:44:statusUpdate: Resetting progress bar for MSI: MaxValue 3
    02:57:44:Install Progress - (Rollback) Rolling back action:
    02:57:44:statusUpdate: Resetting progress bar for MSI: MaxValue 10525
    02:58:43:MsiInstallProduct finished for msi c:\SCSM2012\amd64\Setup\Server\SM.msi.
    02:58:43:LaunchMSI: Setting rollback to true
    02:58:43:LaunchMSI: MSI c:\SCSM2012\amd64\Setup\Server\SM.msi returned error 1603:Fatal error during installation
    02:58:43:ProcessInstalls: Install Item System Center Service Manager Install failed to install.  We did not launch the post process delegate.
    02:58:43:SetProgressScreen: FinishMinorStep.
    regards Sundaresan.C

    Jeremiah,
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    bb

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    From: robin
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    The printer will need to be serviced. Please call HP Phone Support at 1-800-474-6836.
    Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
    When a solution is found please mark the post that solves your issue.

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