9.1 update won't open secure PDF

Hi,
I can create a secure portfolio or envelope in Acrobat using my Adobe Document Center policy but the file will not open in Acrobate 9.1 running on Vista. I've had to downgrade to 9.0 to solve the problem. A fine solution except that 9.1 fixed some security issues.
Anyone else seen this?

Thanks for your response TD, but this App, iPhoto 11 came already installed on my computer.  I registered my computer, but you can't register a product without a serial number.  I don't have the iPhoto 11 serial number because it came installed on my computer already.  I tried re-installing iPhoto 9.1 after registering my computer and got the same error message.  However, I did find out that I hae 90 days of complimentary phone support.  So I will be giving Apple a call.

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