9.4.2 Removed Basic Functionality!!

Question

After upgrading Acrobat via a consistent message saying upgrade now or the world will collapse and btw, this upgrade addresses a serious security threat, my Acrobat Pro will no longer create PDF files either from within an Office App, from within Acrobat Pro, or from Windows explorer! Basically the Pro version only functions as a Reader now!!!   What a joke! Don't know why I didn't follow my general rule of thumb and disable and/or ignore ANY and ALL constant messages to update ANY version of ACROBAT. I used to be such a big Adobe fan until they decided to make their products only forward compatible.
Where is the fix for this Adobe????

Answer 1

Hi "vulcan 1",
Could you please clarify upon the following:
a) The version of Office you are on and the specific Office application(s) you're facing the problem with?
b) What erroneous behavior are you seeing? Is it the PDFMaker throwing an error message? Or, making the source application crash or quit silently?
c) Is the PDFMaker loaded in the source aplication, say can you see the various PDFMaker options in the ACROBAT ribbon [Office 2007] or the ADOBE PDF menu[Office 2003]. If not, could you please try the following steps and check creating PDF again:
- Office 2003: Launch the Office application, go to Help -> About Microsoft <<Office application>> -> Add-Ins and check for the state of Acrobat PDFMaker. If unloaded, please check it or if disabled please revert it back to enabled state using the MANAGE option and then try restarting the application.
- Office 2007: Launch the Office application, go to File > Options > Add-Ins and check for the state of Acrobat PDFMaker. If unloaded, please check it or if disabled please revert it back to enabled state using the MANAGE option and then try restarting the application.
Additionally, you could check if the Office version you're on is supported by PDFMaker(s) in Acrobat 9 from http://kb2.adobe.com/cps/333/333504.html.
- Devyani.