9 will not open .cfa or .avi files

.cfa was created with 9. suggestions? Thanks

CFA files are cached media files. You won't and shouldn't be able to open them in Premiere Elements. They are not media files.
You should not convert your Flip video either! In this case, converting the video converted it to a format that Premiere Elements can not edit.
Version 9 has project settings for working with Flip video, so you should use it as is. In fact, ideally you should use Premiere Elements' Get Media tool (the Video Importer) to get the video from the camcorder to your computer!

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Photoshop CC will not open EOS 40D RAW files

I recently updated to Photoshop CC 2014 but cannot open Canon EOS 40D .CR2 RAW files.
I can open and edit them in Lightroom but if I attempt to 'Edit in...' Photoshop from Lightroom, I get a message suggesting that I update to Photoshop Camera Raw plug-in version 8.6 using the update tool in the Photoshop help menu.
However, the Updates... menu item is greyed out, unavailable.
How can I resolve this issue?

Thank you again, JJMack.
As soon as you start CC 2014 press and hold Ctrl+Alt+shift or CMD+Optiom+Shift Photoshop should prompt it you want your preferences deleted.
I have tried to reset preferences, a couple of times, both by deleting the file 'Adobe Photoshop CC 2014 Prefs.psp' and by using the keyboard shortcut you suggest (also to both older versions of Photoshop on my drive) but the 'Update...' option under Help remains greyed out (on all versions).
All PS version install by default on the Boot disk and happy coexist. Problem arise when you install newer version of PS then use Adobe uninstllers to un-install previous versions. Often this process messes up file associations of the newer install. I just delete the install tree.
I don't recall ever having used an uninstaller. I have twice cloned my entire boot disk however, complete with all applications including Photoshop, most recently about a year or so ago when switching to a SSD. I don't know if that might have messed things up along the way. I have no idea what deleting the install tree entails?
The superscription versions of Photoshop CS6 13.1, CC 14.2.1 and CC 15.0 as well as the perpetual version of CS6 13.0 should have just been updated with ACR 8.6 you should not need to convert to DNG for there version of PS. If your Cannon is very new you may need to convert to DNG for CS5.
Re: Photoshop CC will not open EOS 40D RAW files
My Canon EOS 70D is listed as supported by ACR 8.6 and in fact, having now hunted down the ACR 8.6 download link (why is it so hidden? why isn't incorporated into the Adobe Photoshop CC 2014 installer?) and installed it, Adobe Photoshop CC 2014 does now open my .CR2 files directly in ACR 8.6 in Photoshop.
So problem solved, I guess.
All except the greyed out 'Updates...', which still lingers on.
Thanks again for all your help.

...QUICKTIME will not open it's own files....

...it states that the files are the "THE MOVIE COULD NOT BE OPENED. THE FILE IS NOT A MOVIE FILE." Prior to a system crash I had before Christmas followed by a data recovery operation and data transferred to a LaCie 1TB external drive...could the filebe damaged? Could there be another way to open the file? The size 472MB is correct but I can't open the movie. There are a couple of other files that also will not open. All QUICKTIME files that are on my main computer and on another external hard drive open fine. Puzzled! All ideas welcomed. Thanks

...thanks for replying. I've tried everything imaginable including VLC and nothing seemed to urge these files to open. Fortunately they are not huge elaborate projects and may take less than a day to reconstruct. Some of them were backed up as QUICKTIME clips and again some of those opened and some didn't. Oddly enough I opened some that wouldn't open under the menu "OPEN" or double clicking but when opened from the "AUTOSAVE VAULT", some of them opened! It is not so much the files I'm concerned about as much as the "problem", something I would want to know how to get out of at a later date. thanks

IOS5 will not open word or excel files

I upgraded to IOS 5 over the weekend. Just discovered Iphone 4 will not open excel or word files after upgrade. I can still view PDF's.
Any suggestions?

Have you tried repairing the Office installation (via Programs & Features
> Microsoft Office > Change in the Windows Control Panel)?
Cheers
Paul Edstein
[MS MVP - Word]

Safari will not open or download pdf files from web?

Safari will not open or downlaod pdf files from web? IS there a setting, or something else to do this?

Open browser preferences
ex Safari>Preferences>Extentions and un-enable any ext that mabe interferring , ex divX
or open Help> installed Plug-ins and remove Adobe Acrobat.
if still a problem
Quit Safari.
In the Finder, select Go ▹ Go to Folder from the menu bar, copy the text on the line below into the box that opens, and press return:
~/Library/Preferences/com.apple.Safari.plist
A Finder window will open with an item selected. Move the selected item to the Desktop, leaving the window open.
Launch Safari and test. Its settings will have reverted to what they were they first time you launched it. If it works as expected, recreate the settings and delete the item you moved to the Desktop. Otherwise, quit Safari again and put the file you moved back where it was, overwriting the newer one created in its place.

New ID5.5 install will not open newly created .indd files

I have a user that just installed ID 5.5 as part of the Creative Suite Standard package. He created a couple different files with it and after saving them they will not open. There is no program associated with the file type, and when choosing the default and selecting ID5.5 nothing happens. He was using ID4 stand alone but needed the other compenents for a new project that Creative Suite provided. He is running on XP SP3 with all the current updates.

check this article it may help;-
http://helpx.adobe.com/x-productkb/global/file-associations-broken-uninstall-applications. html

My PS CS6 with camera raw 8.4 will not open Nikon D4s NEF files-

I have just upgraded from CS 5.1 to CS6. The initial installation went smoothly and everything seems to work as it should. The CR was version 7. I then installed all of the updates using the Check Updates option from the menu. That went fine also and the CR was updated to version 8.4.0.199 as reported under the About Plug ins. It will still open my old nef files (Nikon D700) but it will not open files from the D4s, suggesting that I upgrade camera raw. Now I have also downloaded and installed the latest DNG converter version 8.4. That will show and convert the older D700 files but will not even show the D4s files In the same folder. I uninstalled CS6 according to the uninstall instructions and then deleted the folder (Plug ins?) from the Common/Adobe location as instructed, and then reinstalled. No improvement resulted. This is on windows 7 64 bit system with all updates.

Glad to be of help. But I'm curious (not critical of what you are doing) to know why so many people like to use Nikon Transfer to transfer their files to the computer. It is still necessary to import them into Lightroom. And, from my perspective, it seems simpler and maybe even a little quicker to use the Lightroom import dialog. I have Nikon cameras, and have never even installed the Nikon Transfer utility. What is so unique about it?

Photoshop will not open some of my files

I recently had a hard drive crash. I sent it to a recovery company and they returned my files on a new hard drive. Many of the images were recovered but some show up as CR2 files or psd files that photoshop will not open. The message says that this is a file format that PS does not recognize. These files seem to be no different from my other CR2 files and psd. files but the thumbnails don't show up in Bridge and PS will not open them. Can anyone tell me how to get these files to open?

I thought this following suggestion to use GIMP to open stubborn PSD files was brilliant:
http://forums.adobe.com/message/3306200#3306200
you may also want to try using the DNG converter with your CR2 files:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4923
it's worth a try, but it's a long shot.

CC 2014 will not open 70d raw CR2 files.

I installed the new version of CC 2014 Photoshop on my PC and it will not open up my Cr2 raw files from my 70d. The former version of CC worked fine. Is anyone else running into this problem and if so, is there a fix?
Thanks.

Problem solved. By searching the forum the following soluition came up.
try even more brutal force like directly replacing existing "Camera Raw.8bi" with the content of \payloads\AdobeCameraRaw8.0All-x64-050614143245\Assets1_1.zip (from direct download archive) for x64 (rename it, backup old .8bi first) .. the same for x32 from \payloads\AdobeCameraRaw8.0All-050614141453
PS: but first research your system - where do you have Camera Raw.8bi files (dates/sizes)
Thanks for your reply.
Arnold.

Photoshop CS4 will not open Nikon (NEF) raw files.

I recently tried CS6 Suite. Trial was over and I went back to Photoshop CS4. However, it would not open Nikon (NEF) raw files. I uninstalled and re-installed the PS CS4. This did not fix the problem. Can anyone help?
Thanks,
Derrick

NEF files from which Nikon camera?

CS4 will not open Nikon D7000 NEF files; Is there a DNC that will open them?

I have CS4 and Light Room 2
Apparently there is no Camera Raw update for the new Nikon D7000 NEF files for CS4.
I therefore down loaded the Adobe Digital Negative Converter Verson 6.3.0.79 which is compatible with Camera Raw 5.4 or later.
Using that DNC, when I do step 1, "Select the images to convert" I get the message "No items match your search". It apparently is not recongnizing the D7000 NEF files.
Is there another DNC that will open and convert the D7000 NEF files?

I just bought the d7000 yesterday and was experiencing the same issue with cs4. I downloaded the DNG converter from adobe and selected the whole folder where the raw files were located (I was unable to select individual images) and it worked fine. It processed the files one by one with new name (without the $500 CS5 pricetag for now). The DNG files open in bridge and psd. Perhaps try selecting the folder? Good luck.

When i ran itunes latest update i got a virus from it and now itunes will not open as it says files are missing. i was able to get rid of the virus.

When I ran an itunes update yesterday it downloaded a virus with it. Was able to remove the virus but itunes will not run now as it says certain files are misssing. What do I do now?

Where did you download the update from?
You may have to uninstall iTunes and re-install it from apple.com/itunes
Here is the article for uninstalling iTunes for Windows XP: http://support.apple.com/kb/ht1925
And the article for Windows Vista/7: http://support.apple.com/kb/ht1923

Running iOS 10.6.8 on a MacBook. Suddenly Moneydance will not open my account data files. Does anyone know how I can access that information again!?

I'm running iOS 10.6.8 on a MacBook. Yesterday (08/15/14) a software program, Moneydance, stopped opening my account data files. I've tried various ways of accessing them, but the software program is asking me to open an entirely new account (I only see the "Welcome" page). I can see files in my library, but they are grayed out. I am also trying to get help from the Software manufacturer. Could this be a software update complication?

Contact the program developer. Unless you did something yourself, I would suspect that the program developer made some sort of change. Without knowing anything about the application, it is a guess to try to determine what happened.
Barry

Safari will not open after deleting bookmark file

I have a new Imac with 16GB Ram and 2TB hard drive. I have been getting messages that:
Your Mac OS X startup disk has no more space available for application memory. To avoid problems with your computer, quit any applications you are not using. Closing windows and removing files from your startup disk will also help.
open:
activity monitor
calendar
firefox
iPhoto
Mail
Remote Desktop Connection
ScanSnap Manager
Finder
when I went to the activity monitor the #1 memory user is SafariDAVClient Real Memory 3.85 GB Kind : Intel Virtual Memory 66.90 GB
#2: Firefox: Real memory 694.2 MB
I read where this could be a bookmark issue when my old bookmarks from my 2007 were imported into the new computer. Upon recommendation of another user in the apple support community I did the following:
Back to a Finder window. From the Finder menu bar click Go > Go to Folder
Type this exactly has you see it here:
~/Library/Safari/Bookmarks.plist
Click Go
Move the Bookmarks.plist file to the Trash.
I emptied my trash and now Safari won't open at all. I'm unsure if this will solve my memory issue, but I would at least like to have access to the Safari program. Any help to get Safari operational again, and then info on what to do about the memory problem.
Thanks in advance for the help.

Please read this whole message before doing anything. This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it. The purpose of this test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

My copy of Adobe InDesign cs4 will not open a regular idml file.

I opened my document, and all it said was "cannot open the file "Tightsketch_charrette2.idml". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application" I tried opening other idmls that I knew were not corrupted and I recieved the same message. I checked the plugins, they are all enabled. I quit all other programs, no luck. I restarted the macbook, no luck again. Could I recieve some help? My Indesign cs4 is fully updated and Im having all these problems.

I have good news, and bad news.
The good news is that the file opens correctly here in both CS5.5 and CS4. The bad news is that means there's a problem with your CS4.
I would start out by trashing your preferences. It's fast, easy to do, and not overly destructive, and if you are lucky it will even solve the problem, but I wouldn't put the odds of success at more than 50/50. See Replace Your Preferences
Do you have a Time Machine backup? If you do, the next thing I would try is restoring the InDesign application folder from a time before the problem started.
If all else fails, it's probably time to bite the bullet and break out the installer. First try running a "repair" install on top of what's there. If that, too, fails, then I would uninstall CS4, run the CS5 clean tool (which can also clean up CS4 -- see Resolve installation problems with CS5 Cleaner Tool), then restart the computer and reinstall. If you have any customized stuff you should make copies of things like shorcut sets and workspaces that you can put back as explained in the thread on resetting the prefs.

9 will not open .cfa or .avi files

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