$90 off Xbox One and Evolve Purchase

Hello,
Over the weekend I purchased an Xbox One and Evolve for the Xbox One. There was an offer that advertised that $90 would be discounted when purhcasing the two in the same transaction. The Xbox One was $349.99 and Evolve was $59.99. As such, the pretax total should hav been $319.98. However, the pretax total turned out to be $365.98. I was wondering what went wrong with my transaction, and if someone could provide assistance.

Hello lznd661,
Thanks for writing in, and thank you for being a My Best Buy Gamers Club Unlocked member. I'm happy to review your concerns today.
As richmoral mentioned, the $90 is taking into account the $50 gift card, so you see on the receipt both the $50 off the console (which takes toe console to the current sales price) and $50 out of that price which is for the free gift card. Then $40 is taken off the game. Gamers Club Unlocked benefits are then applied to the game, bringing you to $94 off.
I hope this helps clarify things for you, but please let me know if there's anything else I can do to assist you today.
Best regards,
Mike|Social Media Specialist | Best Buy® Corporate
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Xbox one and HH5 problems

Set up my xbox one and HH5 on a wired connection. My d/l and u/l speeds are only around 10mbps also my Nat is moderate. Tried my old HH3 and speeds are 75mbps down and 17 up, but Nat is still moderate. Have now gone back to HH5 and did hard reset on router and still have the same problems as mentioned above. I also deleted any mention of my HH3 in my manage network connections.
My xbox 360 worked fine with open nat and fibre optic speeds. Any have any idea on fixing this as i have been trying for the last 4 hours.
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I had problems with Xbox one and HH5.
I have set my HH5 up this way and dont have any problems, with XB1 or any other device connected to the HH5 (wired or Wirless)
Makes sure you have seperate ssid for both 2.4 and 5 Ghz wirless networks.
Turn off upnp.
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Save
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See Recover your iTunes library from your iPod or iOS device and this migrate iTunes library post.
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Xbox One and xbox 360 on the same Home Hub 4

I currently have an xbox one and 360 directly connected to a Home Hub 4 (with different internal static IP addresses allocated to the xbox units). I want to configure port forwarding on the Hub to enable access to xbox live and other gaming services.
I have created the game profiles one the hub and can allocate to one of the devices, but when I try to allocate (either the same or another profile), I get a conflict error.
I understand why this is happening and was wondering if there was a simple way to resolve this (without giving both xboxs the same IP address, and only having one online at any given time)?
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WildWeasel109 wrote:
I currently have an xbox one and 360 directly connected to a Home Hub 4 (with different internal static IP addresses allocated to the xbox units). I want to configure port forwarding on the Hub to enable access to xbox live and other gaming services.
I have created the game profiles one the hub and can allocate to one of the devices, but when I try to allocate (either the same or another profile), I get a conflict error.
I understand why this is happening and was wondering if there was a simple way to resolve this (without giving both xboxs the same IP address, and only having one online at any given time)?
Many thanks
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Hi there,
If you are using UPnP, then you will need to use what's known as "Port Range Triggering".
You can't use "Port Range Forwarding" as the limitation of this is that it expects the ports to be directed to one internal IP address.
The ports you need to forward are as follows:
53, 88, 80 and 3074.
Disable DMZ (should be disabled by default on the Home Hub 4, but double-check) and also disable "Port Range Forwarding", if this option is available.
Lastly, you will need to set your MTU to 1364 to avoid lag issues.
*DISCLAIMER: This is generic advice, sourced from the internet, so I cannot be held responsible for it's accuracy, as I don't use a Home Hub router*
EDIT: Here's a Youtube link that explains the process visually. Although the user here doesn't use a Home Hub, essentially the process is the same.

XBOX ONE. I have the xbox one and the airport time capsule and cant connect to most xbox live games and zero parties. I have 0 experience in all this but somehow was able to change NAT to open but still wont connect. HELLLPPPP

Okay folks, I need your help out there.
So the nerdy side of me went and picked up the XBOX ONE on release day. Its awesome by the way, BUT..... I cant seem to connect to most xbox live games and absolutely ZERO parties. At first I just thought it was something to do with the xbox itself and would eventually fix itself, but i was wrong. After looking into it on microsoft, i found out that it had to do with my NAT settings on the airport itself. I guess apple and xbox are not compatiable for xbox live and it makes it difficult to have an open NAT setting and is a huge PAIN.
I was able to pinpoint one that the airport time capsule was blocking the IPV6 something or another. Anyways, I unblocked that, and reset the modem and time capsule and jumped on the xbox and now have open NAT settings but still cant connect to multi-player.
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Be a long long time before I see an Xbox One.. but whoever told you to uncheck the upnp in the TC.. tell them their dreamin' .. upnp is not support by Apple in any computer or router, never has been.. Apple deliberately wrote their own version called NAT-PMP to do the same thing.. dynamically open ports at the request of an application or client computer.
So there is nothing like that to uncheck.. and as a matter of interest.. there no box to check or uncheck for NAT-PMP either.. since apple do not believe in end user adjustment of settings.. they simply do not exist.
You will have to manually forward all ports required by the Xbox via the TC. For multi-player games you probably need to open more ports than the standard to allow just xbox live. You will need to check the ports required and open them.
OR
Buy a standard vista UPNP compatible router.. and use that.. and simply put the TC in bridge in the network.
I have not seen posts yet about xbox one.. but there are plenty about xbox and ps3 and the fact that Apple really doesn't give a hoot about games consoles.
This is a good basic post for older xbox.
https://discussions.apple.com/thread/5385065?tstart=0

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Xbox One Free Game Offer - Purchased Xbox in prior weeks

Hi everyone, I'm a best buy elite, so I believe I have 45 days to return opened items. I saw on CAG that next week, Best Buy will offer a free game with purchase of xbox one. I purchased an xbox one 20 days ago. Is it possible to just bring a receipt to get this offer or do i have to physically return my xbox? Any help would be appreciated!
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Hi there ironadam-
We are not able to comment about any upcoming promotions, but should we have this offer next week, generally previous purchases will not qualify. We would also not be able to price match as our Price Match Guarantee does not cover free items.
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Xbox one moderate NAT on Homehub 5

Hi, got a shiney new Homehub 5 yesterday, but when I connected my Xbox One it says the NAT is moderate.
Ive looked online, but theres nothing that relates to my issue. I tried some advice that related to the Homehub 3, set the 'always use this IP address' to yes and it didnt help.
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Solved!
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I've just had a home hub 5 today and currently have an open NAT in both the xbox one dashboard and call of duty Ghosts.
To do this I only had to do a few things.
First of all open internet explorer in the xbox one and make sure you have already gone through smart settup and turned off parental controls.
Afterwards put the xbox in energy saving mode and switch it off.
Next open a web browser on your PC.
First go into the hub settings by typing bthomehub.home in the address bar. If that doesn't work then try typing 192.168.1.254.
Click advanced settings. Type in password if asked then click go to advanced settings.
Click 'Home Network'
Then find the xbox one in the network diagram. By default it should be listed as Xbox-SystemOS
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In the port range setting type 3075 - 3075
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Go back to main port forwarding screen then where it says Game or application click the arrow in the drop down box and select COD XB1. In the device box select XBox- SystemOS.
Then click add then click Apply.
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Also try cod and you should now have an open NAT.

Airport Utility/Airport 6th Generation + Xbox One LIVE

Here I am going to show how to configure your Airport device in order to use you Xbox One and have the NAT open, so you can have the best connection to your peers and have the advantage over your opponents.
1. Open the Airport Utility app, choose your airport device to be configured. Click on "edit".
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Example: (picture A).
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A)
B)
C)

Launch Apple Airport Utility
Choose Your Apple Airport Router and select Edit
Choose the "Network" tab and in DHCP Reservations use the + icon to add the Xbox One
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Unable to Connect to Xbox Live on Xbox One due to ...

I have been on the phone for a few hours this afternoon trying to get this sorted and the conclusion of my last call to BT was that I needed to register on a tech experts website? Put simply, I need to open a list of seven ports that are listed here:
http://support.xbox.com/en-GB/xbox-one/networking/network-ports-used-xbox-live
in ordder to be able to connect to Xbox Live with my Xbox One, this is an issue I have had since upgrading to infinity.
Can somebody do it for me, I have the IP address of my Xbox One, or can somebosy point me in the right direction?
It seems to be taking a very long time to get sorted.
Thanks in advance.

Think I can help here.
First of all I assume that you have disabled UPNP on the hub? If you havent yet then you have two choices:
You can disconnect the Xbox One and 360 from the network, perform a full factory reset of the hub and then immediately disable UPNP before doing anything else, or..
Disable UPNP and wait a good few hours (I'm talking overnight here) before reconnecting the XBox One and 360 and trying again.
When UPNP is enabled and the XBoxes are using the network it will write rules on the fly to the NAT table, you probably won't be able to apply port forwarding rules to a device for those ports because the Hub can see that they're already in the NAT table. They will eventually expire but this can take some time. When you disable UPNP, these rules don't seem to be removed as you might expect.
Next, you definitely don't need to forward ports 80 or 53, these are allowed by the hub automatically and traffic for each will be correctly forwarded to whatever device by the hub. You shouldn't need to open 88 either.
You have an XB One and a 360 and they both can't share the same port, that being 3074. However, if the 360 is using 3074 you can forward 3076 to the XB One instead, or vice versa.
When you've applied all of your port forwarding rules run the XBox network test repeatedly until it gives you an open NAT, a maximum of six times should do it, and you may want to do this every time you turn on an XBox. I've previously posted about why I think you have to do this sometimes with the BT Home Hubs.
If you're still not getting an Open Nat, turn off the XBox and unplug any powerline adapters on its chain for 5 minutes, then reconnect the adapters in sequence from the hub and try again.

Bought Xbox One Sunday. Can I get the free Xbox Live card at the "Holiday Shopping Event"

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Xbox One Console
Plus Free Xbox Live 12-Month Gold Membership
Limit 1 per household. No rainchecks. Products must be purchased on the same receipt to receive package savings. See a Customer Specialist for details.
I bought an Xbox One Assassin's Creed bundle this Sunday, November 2nd. Is this bundle eligible for this promotion? And furthermore and more importantly, as I bought the Xbox One bundle less than a week before this promotion takes place, am I eligible to get the Xbox Live card for free on Saturday without having to buy another Xbox One?

Hi jimmykup,
A free Xbox Live 12-Month Gold Membership is a great deal, so I can understand asking if the Xbox One bundle you recently purchased would be eligible. As offizzdeapo14 mentioned, the terms of the offer state that the Xbox One and Xbox Live membership would need to be purchased on the same receipt during the Holiday Shopping Event in-order to be eligible for the promotional savings. With that being said, the Xbox One bundle that you purchased would not be eligible because it was not purchased during the actual event.
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Xbox One not letting me sign in

Hello.
I recently purchased a Xbox One and attempted to sign into Skype using it. Skype gave me an error message that says..."This Skype account is already linked with another Microsoft account."
I unlinked my Microsoft account, restarted the Xbox, and tried again and I am getting the same error message.
Anyone familiar with this situation? Does it take time to fully unlink accounts and I need to be more patient?

Hi There,
Sorry to hear that you're having these difficulties.
Are you still not able to link to another Skype account? (I assume you're trying to link an alternative Skype account with your Microsoft account).
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Elder Scrolls Imperial Edition Xbox One 12/31/2014

Has anyone else gotten an email like this?
"Your pre-order has a new release date
Hello Kenneth,
There has been a change to the release date of the pre-ordered item listed below. The new release date is 12/31/2014.
To find more information on this order please check your order status.
If you have any questions, please call us at
1-888-BEST BUY (1-888-237-8289). If possible, please have your order number handy.
Thanks for shopping at Best Buy.
Sincerely,
Lisa Smith
Vice President
Best Buy Customer Care"
I got this today about my preorder for Elder Scrolls Online Imperial Edition for Xbox One and I'm a little confused since I thought it was coming out in June. I knew it wasn't April 4th like the order page says, but this also seems a little off. Can anyone help?
Solved!
Go to Solution.

Hello Awingbass2,
Customers with current pre-orders for the console versions of The Elder Scrolls Online may have received this email recently because we had the release date listed incorrectly on BestBuy.com. We had previously listed the release date for all versions as 4/4/14, however the console versions will not be released on that day, only the PC versions will. I believe the console versions will release in June, but I don’t think an exact date has been announced. Because of that, the release date is being changed to “Release Date Not Yet Announced” which puts a placeholder date in. Once we have an official date, we will update it again which should send you another notification email.
I hope this helps, but please feel free to let me know if you have any additional questions.
Sincerely,
Matt|Senior Social Media Specialist | Best Buy® Corporate
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I ruined my iPhone 4s with water, but could I take the screen from the ruined one and put it on a perfectly fine iPhone 4s that has a broken screen?

I dropped iPhone 1 in the toilet and it is water damaged- it still turns on, charges, etc. but I'm pretty sure it's shot because it always wants to turn off, and things don't work all the time. I am wondering if I can take the screen off this one and put it on another iPhone 4s that has a broken screen but works fine otherwise. Do the screens have some sort of electronic part that could be damaged by water, or is it possible to switch the screens?

Are you capable of doing such? If so, go for it.
If both devices are the same model, there is no reason why it would not theoretically work.

$90 off Xbox One and Evolve Purchase

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