911 Dial Plan for Specific Users

Hi all, We have a Lync 2013 deployment here.
I am trying to achieve something that I am not sure is even possible with 911 calling.
Out SIP provider is telling us that we MUST send all calls outbound as a specified number (let's use 555-4040 in this example).
What I would like to achieve, is to configure an outbound translation ONLY when a user dials "911". All other calls will go outbound as the user's regular DID number.
Is this even possible with the Lync dial plans/translations?
If not, then it appears we must ALWAYS translate outbound calls as "555-4040" no matter what number the user dials.
Thanks!

Yes, you can do it. You have to create a new voice route for 911 calls only. When you create a route, there is an option to "Suppress caller ID". This is the place where you enter the caller ID that you want to have.
Another way to do it directly on your IP gateway. I have done it before on AudioCodes and on Dialogic gateways. You create a new manipulation rule and specify that if dialed number is 911, replace the caller's number.
Please “Vote As Helpful” and/or “Mark As Answer” if this post helped you.

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