9300 with no audio - connected to phantom headset

I have a 9300 with no in call audio in either direction, although incoming calls do ring.
The display shows the headset active symbol, but there is no attached headset and Bluetooth is disabled.
Any ideas how to resolve? Phone is currently useless.
Andrew

This might sound crazy, but turn it off, take out the battery. Count to 10, and put it back in. I say this because it happened to me a loooooooong time ago and I did this and it worked again.
Just a thought.
Show the KUDOS button some love.... Hit that bad boy.... It don't hurt....
Apple iPhone 5,
Retina MacBook Pro, iPad Mini, Nikon D4

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