9360 TRACKPAD CAUSING REBOOT

Greetings all, had my blackberry for 9 months and in the first 5 my trackpad coldnt press to select, no problem now only in the last two days its been rebooting randomly so i let it reboot but whenever i move the trackpad it reboots again, in other words when rebooted, any movement of trackpad causes a reboot of phone.... ANY ONE HAD ANY SIMILAR EVENTS OR KNOW ANY SOLUTION.
THANKS

Hi, what i did was i got the trackpad fully replaced (repairs) and now i have no problems at all with my blackberry -
I think thats the only option to be honest because the phone will keep rebooting.

Similar Messages

Curve 9360 TrackPad gone bust what to do?

Hi guys I've had my BB curve 9360 for around 2 months now, recently the trackpad started not working I've tried all of the methods such as taking out sim memory card battery etc these all worked temporarily but did not fix the issue.
These methods have finally stopped working and my trackpad light doesn't come on at all now, I think it's tracking functions have come to an 'end', it does click to open things but it doesn't scroll so as you can imagine almost impossible to navigate on my phone. Having to use the search function to find things now, but it's hell trust me...
I have tried looking online for a replacement trackpad but because this phone is still fairly new I have been unable to find a replacement OEM replacement. All I see on ebay and other online sites is trackpads for other curves not this one...
I am wondering if a curve 9300 3g trackpad would work or if anyone can tell me the best thing to do cause this is a real nuisance for me, I love this phone but right now I can't do a thing with it...
Is the 9360 trackpad any different from the one used in the 9300 3g?
Thank you guys

OK, so you really don't have any warranty, having bought the device used.
I don't know who will have the parts if those two links do not.
1. If any post helps you please click the below the post(s) that helped you.
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A alert for compute is being investigated. Configuration changes to Virtual Machines (IaaS), such as adding or removing a disk or an endpoint may cause reboots.

I receive the following alert from Windows Azure; Any clue what does this mean?
Time: 3/26/2014 7:37:33 PM
TITLE : compute : Advisory
SUBSCRIPTION ID: Not Available
DESCRIPTION: A alert for compute is being investigated. Configuration changes to Virtual Machines (IaaS), such as adding or removing a disk or an endpoint may cause reboots.

This issue correlates with an issue you might see at the Windows Azure Service Dashboard:http://www.windowsazure.com/en-us/support/service-dashboard/
See below a paste from that page from the period of your alert. Friendly Azure is piping you courtesy notification vai your event log!
Compute : Advisory [East US, North Central US, South Central US, West US]
26 Mar 2014 1:29 AM UTC
A alert for compute is being investigated. Configuration changes to Virtual Machines (IaaS), such as adding or removing a disk or an endpoint may cause reboots.
John Joyner MVP-SC-CDM

[SOLVED] Virtual Box PUEL causes reboot, seems to be a kernel issue

Edit: this issue has been resolved with VirtualBox version 3.2.12
About 1 - 2 minutes after launching a Windows VM vbox crashes and causes a hard reboot. I've recompiled the modules and completely reinstalled the package from AUR with no joy. Below are the package versions and segments of log files that are relatively pertinent to the issue.
virtualbox_bin 3.2.10-2
kernel26 2.6.36-3
depends:
'libidl2' 0.8.14-1
'libxcursor' 1.1.11-1
'libxinerama' 1.1.1-1
'libxslt' 1.1.26-2
'curl' 7.21.2-2
'gcc' 4.5.1-1
'make' 3.82-2
'kernel26-headers' 2.6.36-3
'python2' 2.7-3
Seems very similar to this issue: https://bbs.archlinux.org/viewtopic.php?id=105631
vbox-install.log
ld -r -m elf_x86_64 -T /usr/src/linux-2.6.36-ARCH/scripts/module-common.lds --build-id -o /tmp/vbox.0/vboxdrv.ko /tmp/vbox.0/vboxdrv.o /tmp/vbox.0/vboxdrv.mod.o
make KBUILD_VERBOSE=1 -C /lib/modules/2.6.36-ARCH/build SUBDIRS=/tmp/vbox.0 SRCROOT=/tmp/vbox.0 modules
test -e include/generated/autoconf.h -a -e include/config/auto.conf || ( \
echo; \
echo " ERROR: Kernel configuration is invalid."; \
echo " include/generated/autoconf.h or include/config/auto.conf are missing.";\
echo " Run 'make oldconfig && make prepare' on kernel src to fix it."; \
echo; \
/bin/false)
mkdir -p /tmp/vbox.0/.tmp_versions ; rm -f /tmp/vbox.0/.tmp_versions/*
make -f scripts/Makefile.build obj=/tmp/vbox.0
ld -r -m elf_x86_64 -T /usr/src/linux-2.6.36-ARCH/scripts/module-common.lds --build-id -o /tmp/vbox.0/vboxnetflt.ko /tmp/vbox.0/vboxnetflt.o /tmp/vbox.0/vboxnetflt.mod.o
make KBUILD_VERBOSE=1 -C /lib/modules/2.6.36-ARCH/build SUBDIRS=/tmp/vbox.0 SRCROOT=/tmp/vbox.0 modules
test -e include/generated/autoconf.h -a -e include/config/auto.conf || ( \
echo; \
echo " ERROR: Kernel configuration is invalid."; \
echo " include/generated/autoconf.h or include/config/auto.conf are missing.";\
echo " Run 'make oldconfig && make prepare' on kernel src to fix it."; \
echo; \
/bin/false)
mkdir -p /tmp/vbox.0/.tmp_versions ; rm -f /tmp/vbox.0/.tmp_versions/*
kernel.log/dmesg.log/errrors.log
Nov 8 09:51:06 athos kernel: vboxdrv: Trying to deactivate the NMI watchdog permanently...
Nov 8 09:51:06 athos kernel: vboxdrv: Warning: 2.6.31+ kernel detected. Most likely the hardware performance
Nov 8 09:51:06 athos kernel: vboxdrv: counter framework which can generate NMIs is active. You have to prevent
Nov 8 09:51:06 athos kernel: vboxdrv: the usage of hardware performance counters by
Nov 8 09:51:06 athos kernel: vboxdrv: echo 2 > /proc/sys/kernel/perf_counter_paranoid
Nov 8 09:51:06 athos kernel: vboxdrv: Found 2 processor cores.
Nov 8 09:51:06 athos kernel: VBoxDrv: dbg - g_abExecMemory=ffffffffa105f580
Nov 8 09:51:06 athos kernel: vboxdrv: fAsync=0 offMin=0x18f offMax=0x87f
Nov 8 09:51:06 athos kernel: vboxdrv: TSC mode is 'synchronous', kernel timer mode is 'normal'.
Nov 8 09:51:06 athos kernel: vboxdrv: Successfully loaded version 3.2.10 (interface 0x00140001).
Nov 8 09:52:25 athos kernel: warning: `VirtualBox' uses 32-bit capabilities (legacy support in use)
everything.log
Nov 8 11:29:31 athos kernel: vboxdrv: Trying to deactivate the NMI watchdog permanently...
Nov 8 11:29:31 athos kernel: vboxdrv: Warning: 2.6.31+ kernel detected. Most likely the hardware performance
Nov 8 11:29:31 athos kernel: vboxdrv: counter framework which can generate NMIs is active. You have to prevent
Nov 8 11:29:31 athos kernel: vboxdrv: the usage of hardware performance counters by
Nov 8 11:29:31 athos kernel: vboxdrv: echo 2 > /proc/sys/kernel/perf_counter_paranoid
Nov 8 11:29:31 athos kernel: vboxdrv: Found 2 processor cores.
Nov 8 11:29:31 athos kernel: VBoxDrv: dbg - g_abExecMemory=ffffffffa0126580
Nov 8 11:29:31 athos kernel: vboxdrv: fAsync=0 offMin=0x198 offMax=0x1342
Nov 8 11:29:31 athos kernel: vboxdrv: TSC mode is 'synchronous', kernel timer mode is 'normal'.
Nov 8 11:29:31 athos kernel: vboxdrv: Successfully loaded version 3.2.10 (interface 0x00140001).
cpu info
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
stepping : 10
cpu MHz : 2526.876
cache size : 3072 KB
physical id : 0
siblings : 2
core id : 0
cpu cores : 2
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm ida dts tpr_shadow vnmi flexpriority
bogomips : 5055.32
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:
processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 23
model name : Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz
stepping : 10
cpu MHz : 2526.876
cache size : 3072 KB
physical id : 0
siblings : 2
core id : 1
cpu cores : 2
apicid : 1
initial apicid : 1
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm sse4_1 xsave lahf_lm ida dts tpr_shadow vnmi flexpriority
bogomips : 5055.55
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:
Last edited by moted (2010-12-04 00:19:53)

I am having a similar issue, I haven't used vbox for a few days, until just now, several upgrades have taken place.
Namely the kernel upgrade and udev come to mind, however after I rebuilt the kernel modules and attempted to use vbox puel it seems to have stopped all events and thrown the laptop on a "loop" type thing. That's the best I can describe it coming from a programming point of view, where it blocks all events until vbox finishes or something it is doing finishes but it never finishes causing me to hard reboot because no key events or mouse events get through(just freezes). Normally in a program I'd just control-c it, for my own that is, and then hunt down the loop, although this loop seems to be at a much deeper level.
Although my issue doesn't happen in any given timeframe, just at a specific point, when it gets to the Windows Logo during the boot after it gets through grub and all of that(I have a dual boot vbox setup).
I was going to post my own bug report here, although since I'm new at this, I'll just share my thoughts in your thread(Hope I'm not breaking any rules or disturbing anyone by posting in your thread, although I didn't see any rules in this forum)
I'm using the same virtualbox_bin version.
Most of the packages are the same version as your except kernel26-headers 2.6.36.1-3 & kernel26 2.6.361-3
Pulled the versions from pacman -Qi <package>
Cpu info(underclocked using cpufrequtils ondemand) pulled from lscpu
Architecture: x86_64
CPU op-mode(s): 32-bit, 64-bit
CPU(s): 4
Thread(s) per core: 2
Core(s) per socket: 2
CPU socket(s): 1
Vendor ID: GenuineIntel
CPU family: 6
Model: 37
Stepping: 2
CPU MHz: 1199.000
Virtualization: VT-x
L1d cache: 32K
L1i cache: 32K
L2 cache: 256K
L3 cache:
Anyhow hope I helped in some way.
Last edited by Max__ (2010-11-24 20:02:30)

9360 Trackpad Help

Hello.
I really need help with my trackpad. There's a problem with the actual pad. Recently the old one messed up, it stopped working completely so I purchased a new one from a seller I bought all my parts off and installed it myself. The trackpad works sometimes, but only when the keyboard and trackpad backlight are off, this happens every so often, and also when the phone is on charge it works perfectly even if the backlight is on. I think that there's not enough power getting to the trackpad, because the backlight is a lot brighter when on charge and then it works, and when the light is off there's more power going to the optics of it. If anyone has any idea's or any way to turn the light off please let me know
Thanks

Hello KyWillsX,
The following article may help regarding the issue you are experiencing with the trackpad on your BlackBerry® Curve™ 9360 smartphone:
Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Unplugging headphones causes reboot !!....help nee

Any help on the below problem would be greatly appreciated:
Product: Sound Blaster Audigy 2 ZS Platinum
Self Description : Advance PC User
Memory : 023 MB
OS : Windows XP Professional Service Pack 2(5..2600
DirectX 9.0c
Whenever I unplug my headphones from the front I/O Panel the PC will reboot by itself !Problem does not occur when plugging headphones in, only when unplugging. I never used to have this problem and it only occured after last driver update. Any help would be greatly appreciated.
The following Creative Software is installed on my system:
Creative MediaSource Plugin for CD Burner 3.0.8
Creative MediaSource Plugin for Remote Control 2.30.02
Creative MediaSource Player/Organizer 3.30.2
Audio Console for Creative Sound Blaster Audigy audio cards .20.23
Audio Console .20.23
Audio Console for Creative Sound Blaster Audigy audio cards.20.22
Audio Console .20.22
Creative Sound Blaster Audigy2 and Audigy2 ZS Driver Update .84.55
EAX 4.0 ADVANCED HD Driver Patch Update for Sound Blaster Audigy 2 and Audigy 2
Creative EAX Console Update (Version 2.02.05) for Sound Blaster Audigy 2 ZS
DTS Neo:6 Settings (Version .00.06) for Sound Blaster Audigy 2 ZS
Creative MediaSource 2 Update (Version 2.02.06) for Sound Blaster Audigy 2 ZS
Creative MediaSource 2.02.05
Creative System Information .00.09
DTS Neo:6 Settings .00.05
Creative Graphic Equalizer .52.03
THX Setup Console .00.6
MediaSource DVD-Audio Player .52.04
Creative AudioHQ .6.0
Creative Restore Defaults .00.2
Speaker Settings .52.05
Surround Mixer 3.52.02
EAX Console 2.02.04
Speaker Calibrator .50.05
SoundFont Bank Manager for Windows .00.26
Creative Windows Diagnostics 3..08
Thanks for any help that you can offer,
Mike

I have similar problems, not only on the front panel either. Basically many power spikes will rattle the card and cause all sorts of problems including the one you mentioned. Advice- power down before connecting or disconnecting anything.

Solaris 8 x86: Webstart launcher causes reboot

Hello,
My x86 PC has:
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- AmiBIOS
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During installation process, on the question whether there is a network connected to the computer, I checked "No". This is because my network card is not detected by the system and I will investigate on that later.
Now, when I boot the system, the graphical system is coming up, but shortly after that the graphical system is terminated with the following message:
The Webstart launcher has terminated unexpectedly.
The Webstart launcher will restart following a system reboot.
Is there any idea about this error?
Thank you in advance!
Thomas

Did you configure the video card to use the "VGA" black&white driver?
B&W video isn't supported with the Webstart installer. You need either a 8-bit pseudo-color or 24-bit
true-color video mode. The workaround is to install in text mode, bypassing the configuration of the video
card when you install from the "1 of 2" CD.
Or try the following workaround:
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IOS 5.1.1 photo edit causes reboot

After the last update, attempting to Edit any photo causes the device to reboot. This behavior is reproducible and occurs every time an edit is attempted.
Has anyone else seen this behavior? Please try on your device and check behavior. Thanks.

Yes, that is a know bug in iOS 5.1.1 for the iPod.

Will it cause reboot to the server.

Hi All,
In one of our production server, currently we have default setting to the SQL Server memory 2147483647, and the version is Microsoft SQL Server 2008 R2 (SP1) - 10.50.2500.0 (X64) Jun 17 2011 00:54:03 Copyright (c) Microsoft Corporation Standard
Edition (64-bit) on Windows NT 6.1 <X64> (Build 7600.
Customer wants it to set 4.5 GB as mar memory to SQL, Now my question is " when we set it max memory required by customer, will this(setting Max memory) cause a reboot to the server or have any significant chance of causing a problem
since this is production server?
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Hi This is the message which I received when I executed this query
exec
sp_configure 'show advanced options',
1
go
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go
exec
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4500
go
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Configuration option 'max server memory (MB)' changed from 2147483647 to 4500. Run the RECONFIGURE statement to install.
what is this Run the RECONFIGURE statement to install? do I need to execute reconfigure again or what ?
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SCEP Update KB2907566 Causing Reboots on Some Servers

This latest SCEP update seems to be causing a reboot on some of our servers. Our client settings are as follows:
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in the next 2 lines from different servers:
2014-03-07 13:47:35:027 996 d60 Report REPORT EVENT: {D2A60AAE-BBB7-4FF5-B0D8-43EE95E05D6E} 2014-03-07 13:47:30:019-0600 1 183 [AGENT_INSTALLING_SUCCEEDED] 101 {326E911B-43E4-4E0F-8F4D-7CFF3CD51F46} 201 0 CcmExec Success Content Install Installation Successful: Windows successfully installed the following update: Update for System Center Endpoint Protection 2012 Client - 4.4.304.0 (KB2907566)
2014-03-07 13:10:49:133 912 b58 Report REPORT EVENT: {3ABE4BC6-DDE7-42B8-8E93-6104AFC3DE2D} 2014-03-07 13:10:44:134-0600 1 184 [AGENT_INSTALL_COMPLETE_WITH_REBOOT] 101 {326E911B-43E4-4E0F-8F4D-7CFF3CD51F46} 201 0 CcmExec Success Content Install Installation successful and restart required for the following update: Update for System Center Endpoint Protection 2012 Client - 4.4.304.0 (KB2907566)
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Centro - Calendar causes reboot, phone causes reboot cycle, contacts gone

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This question was solved.
View Solution.

I was able to resolve the problem by doing the following:
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Java.io.IOException: Invalid keystore format
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     at java.security.KeyStore.load(Unknown Source)
     at sun.plugin.security.PluginCertificateStore$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at sun.plugin.security.PluginCertificateStore.load(Unknown Source)
     at sun.plugin.panel.ConfigurationInfo.reset(Unknown Source)
     at sun.plugin.panel.ConfigurationInfo.<init>(Unknown Source)
     at sun.plugin.panel.ControlPanel.init(Unknown Source)
     at sun.plugin.panel.ControlPanel.main(Unknown Source)
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Probably the installer starts Java as well to perform some functions, where java causes the reboot.....

Magic Trackpad causing Bluetooth audio interference

Was having intermittent bluetooth audio connection problems; on/off; and realized the cause was the new Magic Trackpad I had just set up. When it's bluetooth connected; it will interfere with my other bluetooth audio reception.
Is there a fix for this?
Update: Disconnecting my Magic Mouse ended the interference; I wonder if the two are not able to run together?
Message was edited by: raspberryaddiction

Crosspost from the thread specified above:
I am experiencing a problem like this one.
I have a Motorola DC800 A2DP gateway and a Magic Mouse. Music sounds perfectly until I connect the mouse through BT: at this point, audio will only sound for 1 second and then it will stop and remain silent.
I have tried resetting preferences, etc. and now I know there is a conflict between these devices: as soon as I disconnect the mouse, music starts coming through again.
This is very very annoying...if anyone knows of a workaround so I can use them both simultaneously I would really appreciate if it is posted here.
Thanks,

NALEXPLD causes reboot

NetWare SBS 6, Zenworks 3.2
Hi all,
Over the past few days all but one XP and W2K workstation has begun
rebooting when NALEXPLD is run in the login script (or manually for that
matter). I've REMed it out of the script for now but need some input as to
what is causing this and how to fix it. We use app launcher to install
custom software updates but there have been no updates for about a month and
this problem is new. On 3 of the stations, I removed NMAS and updated to
Client32 4.91 but this has not solved the problem. None of the W98 stations
have this problem. I'm guessing this has something to do with a recent
Windows update, Java, or perhaps McAfee but really don't have a clue. I
appreciate any guidance.
Thanks,
Brad Kunkel
Integrated Business, Inc.

"Kai Reichert" <[email protected]> wrote in message
news:[email protected]..
> Brad,
> please give these a try.
> http://support.novell.com/cgi-bin/se...i?/2969862.htm
>
>
Kai,
Thanks for the update link. When I went to expand the archive file I found
that the problem was different than I thought. Running the update file from
the server also caused the station to reboot. It turns out that running
just about anything from the server causes a reboot. The weird thing is
there are several DOS programs that are on the server and used heavily every
day and they work without any problems. I haven't got a clue now as to
where to go to ask about this problem. Which group would you suggest?
Copying files to and from the server works fine -- just running them is the
problem and only from W2K and XP not W98. Clients 4.83sp3, 4.90, and 4.91
all have the problem.
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Brad Kunkel

Camera causes reboot

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starting the camera app causes the Passport to reboot. Sometimes the camera app can be used for several seconds, but in general an immediate reboot follows. It's independent on using a SD Card or not.
Thanks for help and proposals to fix it.
Daniel
OS is updated to 10.3.0.908

mine has not rebooted when taking a pic, you should get some logs sent in to support
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9360 TRACKPAD CAUSING REBOOT

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