9700 pro loses signal

this problem is on my friends pc which is exactly the same as my pc except his ati 9700 pro card is one of the cards that came out within 3 months after it was a brand new card last year or whenever they were released.
ati 9700 pro and 865PE Neo2 FISR2 bios 1.9.
sometimes with games the video goes black and just seems to freeze, the pc is running, but no video signal. the only way to fix it is to reboot with the reset button on the front of the case. happens with no overclocking and running defaults. will be playing never winter nights and every hr or so this happens. tried another 9700 pro card with no problems what so ever.
have heard that the early ati 9700 pro cards have problems with this mobo, and later serial numbers don't. the card with problem was gotten within 3 months after it came out last year. the card that works was new as of the last 2 months.
does anyone have a suggestion othger then new mobo and new ati card? Will flashing the card to make it a 9800 pro fix the issue?

There was a Well known Issue with some of the 9700-Pro's, But Another thing that I read was that the early Board's Had Very Thin PCB's (As they are 1 Layer Less then all of the Rest) and these were the Rev. A1 Boards, Go look in SANDRA Load AGP-PCI-Cardbus Information Module (NOT Vidio System Info) And Scroll to AGP, and Under OEM Harware ID Look across and see if it says REV_A1, if it Does, it may be one that has this Problem. And to Help with the thin PCB Where it is Loose (Looses Contact with the AGP Slot) He Can Try to Gently Push and wiggle the Card some (To achieve Better Contact)..And if this is Not the Case, Than he has another Early Card Problem, as this is a responce from one of the ATI techs.>>>Dated Dec 24, 2003 at 01:10 PM reply
Hi David,
This video card has a know problem with the Intel 865 chipset. The only ati cards that work have to have a serial # with -30 at the end or higher or they will not work. Because this card is discontinued our supplier cannot gaurantee a -30 card as a replacement. We can only exchange for a different item within the first 15 days so the only thing I can suggest is to see if you have a friend that may want to buy the card as there is probably nothing wrong with it and then buy another one. Any of the new 9600 or 9800 series don't have this problem. If you have any other questions let me know. Thanks alot.
Ryan
..................Hope This Is Not one of his Problems.............Sean REILLY875

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