970A-G46 rebooting without bluescreen (BIOS initiated?)

I have recently built a PC for a friend and the PC has had problems rebooting after several months of use.  Its just a black screen reboot, no OS error message.  When I went to troubleshoot it, the CPU was topping at 78C with the stock cpu cooler.  The reboots happen when he's deep into a video game.  HE plays pretty much everything and anything as he writes game reviews.
So I replaced it with a water cooler from Corsair H60, I think, after the hour drive to fry's and back I noticed it was a refurb cooler!  I installed it anyway as that trip was brutal and figured it should be fine.  I placed the radiator so that the heat blows into the case (bad idea for this board?)
The initial tests of the system showed the CPU not exceeding 30-40C with Prime95 running for an hour or more.  I thought great problem solved.  BUT, he reports it is rebooting again, but not as often as before.
I've read a lot about the VRMs overheating and a fan should be blowing across them.  Could this be what's happening?  I've never had a computer reboot like this as a function of heat, so this is new territory.  (I build all my own PCs)
I need to make the trip again and I'm thinking ad a couple of case fans and point the exhaust of the cpu cooler out of the case and make sure there is airflowing across the VRMs / heat sinks on the board.  Good idea?  (he lives out of town)
Also, is there any sort of BIOS logging that I can check to see what caused the reboot?
Thanks,
~Matt
CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) CMZ8GX3M2A1600C9B
AMD FX-6100 Zambezi 3.3GHz Socket AM3+ 95W Six-Core Desktop Processor FD6100WMGUSBX
MSI 970A-G46 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard with UEFI BIOS
MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB 256-bit GDDR5 PCI Express 3.0 x16 HDCP Ready CrossFireX Support Video Card
Western Digital WD Black WD5003AZEX 500GB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive
Cooler Master HAF 912 - High Air Flow Mid Tower Computer Case
Microsoft Windows 7 Home Premium SP1 64-bit
Rosewill Green Series RG630-S12 630W Continuous @40°C,80 PLUS BRONZE Certified, Single 12V Rail, Active PFC "Compatible with Core i7,i5" Power Supply

Hi Matt those temps should be a warning that you either had a mis-installed heatsink/cpu, or that you have a bad board (VRM heatsink not properly greased by MSI or a bad power supply with inconsistent voltages. That Rosewill is low quality. I would not have bought any water cooler - ideally you want proper temps with an air cooler and something is wrong with the build (or hardware). If it  were me I would do a mini rebuild, and re-grease/reseat the CPU making sure it's really seated properly -- evenly no gaps in the heatsink no skewing, latch it and go from there. If you determine that it's the board, swapping out various video cards and an extra power supply then RMA it. Do check the voltages in hwmonitor and also your bois (+12v especially) while the machine is idling and also under heavy load. Test the memory with memtest86. Don't try to patch it with a water cooler just because you were alerted to high temps take the proper steps build and test his system correctly as the FX6200 is more than capable around 30c idle 55c max load even with the stock cooler- that should tell you something right there.

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  • MSI 970A-G46 Woes

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    Yeah CW I get your point.
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  • MSI 970a-g46 motherboard starts up but doesn't display anything.

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    Quote from: rhradacut on 06-January-15, 16:49:14
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  • Help: new MSI 970a-g46 not booting.

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    i searched and found i made a real rookie mistake. :(
    Quote
    2. Did you plug in the 4/8-pin CPU power connector located near the CPU socket? If the motherboard has 8 pins and your PSU only has 4 pins, you can use the 4-pin connector. The 4-pin connector USUALLY goes on the 4 pins located closest to the CPU. If the motherboard has an 8-pin connector with a cover over 4 pins, you can remove the cover and use an 8-pin plug if your power supply has one. This power connector provides power to the CPU. Your system has no chance of posting without this connector plugged in! Check your motherboard owners manual for more information about the CPU power connector. The CPU power connector is usually referred to as the "12v ATX" connector in the owners manual. This is easily the most common new-builder mistake.
    from http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems
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    signed,
    an embarrassed n00b.

  • 970A-G46 issue (no display, post)

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    Quote from: imperialyap on 22-September-14, 00:48:06
    Haven't tried with the old cooler, but it was a nightmare to get off aka removing retention brackets to get off. Only difference tho besides connecting to the CPU fan header, is the h100i has a USB, and takes up 1 USB header as well. Verified all connections, headers. I rebuilt it back into the case again last night, went over everything to ensure connections and sealed down.....and.. no luck, same issue.
    Gonna order a MSI 970 gaming or 990fx board tonight... and hope for the best.
    I once had a system years ago to display the same symptoms--I thought I'd fried something...  Just as I was about to flog myself I decided instead to re-seat everything--and it turned out I had somehow (never did figure it out) put the cpu heatsink/cooler on the wrong way...  Yes, it "snapped into place," but it was still the wrong orientation.  Was very pleased to discover that upon correction, my system powered up without a hitch.  These motherboard designs are much more robust that people might be tempted to think--and the UL ratings along with other electrical standards pretty much mean that if you inadvertently short something via an improper connection the safeties kick in and simply prevent the boot which prevents any permanent damage from taking place.  Sounds like there's simply a connection short somewhere that is preventing the boot--hope so, anyway!
    I might advise booting it with a spare cpu with maybe stock aircooling just to make sure that the board is still functioning optimally.  Once you determine the board itself is fine then you can zero in on the components (which have to be your cpu/ cooling.)  Strip the system down, start simply, build & test component by component and you'll soon discover the problem.  Good luck!
    I have the G46-970a but use a 6-core FX cpu and stock cooling--pleased to report the board is robust and still humming like a top two years later.  No major problems to report with it at all.  I will say that I believe this board is not the best choice for the 8-core 125W+ FX cpus--*unless* you want to go with the new "E" version of the 8-core FX that's rated at a max 95W TDP (same TDP as my FX6300 which runs at ~4.5GHz on stock voltage & cooling.)

  • Got 970A-G46 No support for 4 Video cards?

    Hello, Got this board under the impression I would be able to run 4x individual video cards under a Linux install for work related projects, thus each card is on its own processing data. Right now I have 3 video cards working, but once I introduce the 4th video card, the motherboard starts to not work correctly as in sometimes 1 video card works, and none of them are detected, I do a reboot  then a different card is seen and that's it.
    I have verified I have enough power from my PSU
    I'm using x1-x16 power risers so each card is hooked up for power to reduce the strain on the motherboard itself.
    I have verified that each card is non DOA, each riser is correctly working and tested.
    I'm trying to figure this out so I don't gotta swap to another board which will allow me to run 4x Video cards for my work related projects at my job. Thanks.
    Latest Video drivers, latest BIOS, RAM working correctly, nothing is overheating. each PCI-e slot is alive.

    Quote from: flobelix on 01-May-14, 23:14:16
    It is not possible to run the board with four vgas. NO 970 board is meant for that tasks. Abnormal usage for mining is not officially supported and a matter of your luck and your research to find products working with odd configs. This board features two physical X16 slots and these are obviously the only slots to support vgas. There is no X1 vga. Risers aren't supported. The maximum possible with 970A-G46 is using two vgas in the x16 slots (x8/x8 config). That means besides using two vgas for multimonitor/physx setups also SLI and Crossfire (each two-way) are possible.
    Well I was using it for non-mining projects, running ocl-Hashcat. Not sure why everyone assumes its for mining coins.

  • 970A-G46 no beeps no video

    I had 970A-G46 with FX-8320 with radeon  HD 7870 working fine for several months.
    One day while I was playing a game everything went dark and there was burned
    electronics smell. After that computer wasn't responding on power up. I tested PSU (CX500M)
    in another system and it was working fine. I RMA-ed the motherboard and just received
    a replacement.
    I put the system back toghether on a table with a small video card (I think it's radeon 5450).
    Now when I power it up all 4 blue led lights on top of motherboard come up and cpu
    fan is spinning. But I get no beeps (I have a small speaker plugged in into motherboard JFP2) and no video.
    Things I tried:
    disconnect everything other than ram cpu and videocard
    re-seating everyting
    trying different video card
    moving ram into different slots (I tried 2+4, 1+3, 1+2, and now I have one stick in slot 1).
    Clear CMOS (shorting jbat1 pins 2-3 while system was off).
    removing battery for 15 min.
    using a different PSU (antec TP-750C)
    double checked that I have both 24pin and 8pin power connected
    moving video card to a different pci-e slot.
    Regardless of what I tried I have no beeps during boot and no video.
    But system looks live - four blue leds on motherboard light up and cpu fan is spinning.
    Does anybody have an advice ?
    Can this have something to do with mismatch between FX 8320 and version of bios ?
    Am I supposed to hear beeps during normal boot ? I read in one of the posts in this forum
    that msi motherboards dont beep during boot anymore. Is this correct ?
    -Alex

    Quote
    Unfortunately I don't have another am3+ cpu/board to test.
    I am trying to figure out what to do next.
    I would buy another cpu if I knew for sure that the cpu is bad.
    you can't be sure of this until is tested somewhere.
    you need to swap parts to see what is working and what not.
    you need a second PC or other parts that you can use in your PC
    Quote
    From reading forums it looks like cpu failure is something very rare.
    when electric accident was involded, everything is suspected and can be burn less than second.
    so for this case wouln't be a surprice if the CPU is burned.
    Quote
    I want to make sure that this isn't something like old bios version not supporting FX-8320.
    you can't be sure of this since you don't know current mainboard BIOS version,
    and don't have another CPU to try which is supported since initial BIOS version
    to verify what is the board BIOS version and is it BIOS issue, or bad CPU problem

  • MSI 970A-G46 Ram Usable Issue

    So the problem is that everytime I shut down my computer and then turn it on the next day, I have to enter BIOS to change the ram usability (In Computer -> Properties) from 7.97gb to 16gb .
    When I turn on my desktop and go into properties, it shows that 16gb is there but only 7.97gb in parenthesis is usable .
    It's really annoying to have to enter BIOS to change this everytime and thats just it, I set it to link and 1600mhz in the BIOS and the settings don't change, I just to have physically enter BIOS every time I start and hit save changes (I don't change any settings, I just have to save it every time) .
    Mobo - 970A-G46
    Memory - 2x8gb Patriot 1600mhz
    Cpu - AMD FX-8350
    Windows 7 Ultimate

    Clear CMOS: >>Clear CMOS Guide<< then try aagin without changing settings. If no help what bios version is installed?

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