9810 funtions and screen not working properly.

HI all,  hoping to find some help here.   My 9810 is acting up.  None of the keys are working, even the 5 below the screen.  Sometimes the track pad works but not when it is pressed, and when the back botton works it puts me into sreach mode and looks for the letter "H" only.   The touch screen is fine. This was before upgrading to OS7.1.   I have done multiple hard resets and it does nothing at all.  This has been going on for three days now.  It hasn't be dropped or anything.
Last night I upgraded to OS 7.1 now my back ground does not rotate properly with how the phone is being held it does rotate,  When you hold it upright it thinks its on it's side and vise versa.
Has anyone had a similar problem, and how can I fix it?  Or is it one of those ones when you just get a new phone.   I have only had it since Feb 29, 2012
Thanks

Hello Champi,
Welcome to the BlackBerry Support Community.
The following article will assist regarding the issue you are experiencing with the keyboard and trackpad on your BlackBerry® Torch™ 9810 smartphone:
Trackpad, trackball, or keyboard not working on a BlackBerry Smartphone - http://www.blackberry.com/btsc/KB29640
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

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