9810: my media files just disappeared

My media files disappeared on the media home. I went to "explore" and "user" and they are there but I can't access them normally. I can't play music or view my pictures or videos as they do not appear in the media home screen. The "user" folder is hidden and I can't unhide it...Please help

Hey there,
You need to connect your phone to a computer and enable the USB mode. Click on ur storage devices both internal & external & you will see some shortcuts to your original phone system folders. Delete all these shortcuts including a folder name "a8a" which holds the scripts that are preventing you from accessing your media files. After you have done this for both storage devices, remove your external media card from your phone.
Copy the entire "user" folder from your blackberry internal storage drive (e.g. F:\home\user) to a safe location. Then disconnect your blackberry phone from the PC and select "Options, Device the Storage. Select "Built-in Media Storage" then use the blackberry menu button to format the internal media storage. After the format is complete, reboot the blackberry, reconnect to your PC as USB device and copy from your PC the "user" folder back to it's original path replacing everything....and you're done!

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Final cut x 10.0.5 media files just disappeared from event

All of sudden I have the missing file red exclamation on 4 movie files in one of my events, i have done the relink search, the files are not even in the original media folder anymore, just vanished into thin air. Any ideas?? I checked trash and nothing there, searched for the files on the desktop, nothing. Just vanished!! These were important clips! Please help!

Thanks Andy, I did not have that checked off. I fortunately still had the files on the memory card and re-imported those files. However if I didn't have that I would be in dire straits. I literally checked every folder on my computer for these 4 missing files. They dissappeared from original media folder in the event. Into thin air, very scary since all these clips in particular were the most important. The only thing that i did at that time was import a new stock video file to the event. As i was pulling part of this newly imported stock clip into the timeline it slipped into another event as i was pulling it down. I went to the event it slipped into and pulled it back into the proper event and then 4 files had the red missing file label and then no where to be found. I wish I could follow through with this but it set me back hours on this project. Once I get it done I will try to find out how this occurred to prevent it in the future. Thanks for helping me.

All my files just disappeared from my pages and numbers apps on my mini iPad. Under Usage, both still show 350 MBs used for each. Ideas?

all my files just disappeared from my pages and numbers apps on my mini iPad. Under Usage, both still show 350+MBs used for each. Ideas?

Hello r253,
The following troubleshooting steps can help get your documents to reappear on your devices.
Documents I've updated on my Mac or uploaded from iCloud.com don't appear on my iOS device
If you're using an iWork for iOS app (Pages, Numbers, or Keynote), check the iCloud system requirements and make sure that you're using the latest version of iWork. For third party apps, check the documentation that came with the app, or check with the app developer to make sure the app supports iCloud. App Store application descriptions often indicate whether the app supports iCloud.
Go to Apple () menu > System Preferences on your Mac. Click iCloud and confirm that you're signed in to iCloud and the Documents & Data checkbox is selected.
After opening your iOS app, wait a few minutes for the documents to appear. Your iOS device may not have connected to iCloud since changes were made to the document at iCloud.com or on your other devices.
Try creating a new document on your iOS device, then check again for the documents from iCloud to appear.
Go to Settings > iCloud > Documents & Data and confirm that Use Cellular Data is turned on.
Confirm that you're connected to the Internet by checking for an Edge, 3G, 4G, LTE, or Wi-Fi icon in your device's status bar. Test your connection by opening apple.com in Safari.
Try resetting iCloud Documents & Data service.
iCloud: Troubleshooting Documents in the Cloud
http://support.apple.com/kb/TS3991
Cheers,
Allen

Imovie 4 Media files have disappeared!!

Hi,
A student of ours has been using IM4 to do a project, they went to do some work today and all of the files in the media folder are missing. I have hunted high and low but can not find them, has anybody had this happen to them!!!
They have been using a LACIE external HD to save their work,
Thanks,

What Karl writes is very true about the corruption issues with iMovie 4.
I work at a high school (as well as independently) with many, many projects on iMovie versions 2 through HD (and also FCP). We mainly still use iMovie 2 because of bugs and slowness (lag time after clicking e.g.) with the other versions. When we want to do sound work and put Ken Burns effects on stills, and also to create DVDs then we bump up to 4.
Today, for the second time this year, all the clips have disappeared from a media folder but this time from a project done in iMovie 2. It was the last project open before shut down yesterday, and it was the first project opened on startup today. Nobody accessed the folders to delete them and neither iMovie or finder trash were used.
The clips simply disappeared.
Like I said before, this is the second time this year this has happened and it is very frustrating to us and the students.
We run into many issues weekly due to the intense usage of the editing programs (such as strange quirks with the Ken Burns effect and random corruption of stills).
And we have quite a few workarounds built into our workflow to deal with these things, but have found no way to restore the disappearing clips. And outside of copying every folder to another location every day, I can't think of what would really safeguard us for this one. This is a very scary problem to have.
I'm pretty much editing on FCP five or six hours a day and while it is way, way more stable, there are certain things that crop up there too.
It would be nice if Apple would start a page on known troubles and fixes that could be accessed easily from the specific product's support home page.

My files just disappeared. How do I recover them?

Hello,
I turned on my computer today and Creative Cloud was saying "Syncing 1284 files" or something to that effect. I let it sync. Turns out "syncing" meant "nuking my files." I only found out when I wanted to continue working on a work project. The folders were nuked back to how they were before I signed up for file syncing.
I checked the archive on the web, but the only files in there are from July.
I really, really hope I didn't just lose 2 months worth of work. Is there any chance I can recover my files somewhere?
If I can't recover it from Creative Cloud, does anyone have any tips to recover them in Windows 8?
Thank you.

Update: I found the customer support line here:
http://helpx.adobe.com/contact.html?product=creative-cloud&topic=managing-a-creative-cloud -membership
800-833-6687
There is something called 'Creative Cloud Recovery' in which you should be able to gather all your missing files.
You will need to contact the support line to get the link to the recovery.
Depending on how many files you have, it may take a while for the download to work.
Hope this helps everyone.

When I download a file I can't find it - ANYWHERE. I have changed settings, destinations, etc. it just disappears. How to fix??

I had to uninstall my McAfee virus software and when I went to download to reinstall the saved/download file just disappears. I have changed settings per some previous posts, I have tried new destinations on my computer, I have restarted, I have disabled all add-ons, nothing seems to work. I have tried to install a new browser (Google Chrome) just to see if that works but I can't install that either since the download file disappears and I can't install anything! I even ran a search of my C: drive looking for any and all files that I have downloaded in last 2 days and it doesn't find anything. The saves are just going into the abyss! What can I do? How can I fix?

You mention changing some settings. What were they?
You could try turning off integrated virus scanning. This assumes that you have real-time virus scanning of files added to the file system via McAfee or another product.
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the filter box, type or paste '''scan''' and pause while the list is filtered
(3) Double-click '''browser.download.manager.scanWhenDone''' to toggle its value.
Besides the obvious -- that this setting points your AV software at the file -- it also marks the file as sourced from the web, which causes Windows to apply certain security restrictions to the file. If you find that this change resolves the issue, the file disappearance might have been due to your IE security settings for the Internet zone.

Desktop, OneDrive, Box files have disappeared from MacBook -- yet the folders remain! How do I find the file contents?

Recently I went to my OneDrive on my 2014 MacBook Pro to get some docs, and ALL the folders were empty. (OneDrive is formerly SkyDrive.) I also use BOX. I checked the trash bins on my Mac and my OneDrive. Nothing. Then I realized that ALL my folders were empty -- including those on my desktop and in BOX. ALL my work is gone. This is a big deal...and unfortunately, I did not use Time Machine.
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About a week or so before this I downloaded Picasa. Not sure if this may have had an affect on my computer.
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I really need some help or a forensic person to figure this out. It is quite problematic. I appreciate you help mucho....
THANKS!!!!

So this seemed to result in the outcome I wanted:
- Find the old Thunderbird profile location (.../AppData/Roaming ... THunderbird/Profiles/...default/Mail/first.account.domain/Inbox
- FInd the same location on the New laptop
Copy the first (old, backup) inbox to a new file in the New profile folder; I did Inbox.bak
Start TBird - and lo and behold, I have folders "Inbox" (recent mail since the old laptop crash) and "Inbox.bak" (the mail I thought was lost).
Looks like I need to add all accounts to the New TBird first so that it creates the profiles, and after that copy the backup Inbox & Sent files to the new profile folders.
This worked for me. Not very elegant, with several manual steps, but end result is what I needed.
It would be great if there was a smoother way for disaster recovery.
And yes, I should have had better backup policy in place. For everyone's benefit - I do Data Center systems for a living, and have seen far too many "backup" services which do not actually work in a restore situation. That's why my personal backups are direct file copies on large disks. It works, but leaves room for manual error, which is what happened here.
Actual folders, btw, I keep where I see them - "c:\users\username\Thunderbird" - for this very reason.

Files have disappeared???

My daughter has a new 15" MacBook Pro. For one of her college classes she downloads ppt files and adds her own notes. She has about 12 of these on her computer and she has reviewed them regularly. Yesterday she went to look at them and she could only find 5 of them. 7 of them have disappeared. She is certain that she did not delete them. Does anyone have any ideas as to what could have happened to these files and if she can do anything to get them back. She does not have a Time Machine backup. Thanks for any help you can provide.

Rarely do files just disappear, there is a cause. If she remembers the name, she should use Spotlight (it's the magnifying glass in the upper right corner of the menu bar). Just type in the name of the file or any of its contents, and if it's on the Mac, it'll find it. If she accidentally put it in the trash, look there, because OSX doesn't empty the trash, until you tell it too (unless you set it up to automatically erase).
I'm guessing it's somewhere on the Mac. And it's time to have her set up a Time Machine backup. It is not intrusive (except for the first backup), and no files will go missing.

Press "audio" in "media" and iDVD just disappears/shuts down

Hello folks,
This problem is perplexing me and I couldn't find something similar on previous posts.
I am trying to add audio to my DVD (photo and video is working fine) and when I click the audio button in the media area, the whole iDVD just disappears.
Can anyone help me with this? Also I'm having problems with adding music to my iPhoto slideshows, when before I had no problem.
can they be related?
Many thanks in advance...

the whole iDVD just disappears.
This frequently helps solve some problems. Quit iDVD. Search for the file named com.apple.iDVD.plist and trash it. (A new one will be created next launch of iDVD.) Or look in: User/Library/Preferences. This may solve project loading errors too. Restart and use Disk Utility to Repair Permissions.
You'll need to reset some Preferences.

HT3986 I've had MS Office:mac 2011 on my imac for around 18 months now. Outlook has just disappeared and when I find the file and open it it tells me that there is a problem and I may need to re-install it. I've just done this using the installation dis

I've had MS Office:mac 2011 on my imac for around 18 months now. Outlook has just disappeared and when I find the file and open it it tells me that there is a problem and I may need to re-install it. I've just done this using the installation disc which, then said the installation had been successful.
Outlook is still not working. Can anyone please advise me on what to do next.

Remove MS Office 2011 completely (here are instructions) and reinstall it.
It's not a simple or fast process but it is important to follow all of the steps in order to get all the files that Office scatters around. This will not affect your data files, only MS Office and its preferences.

My playlist appears in itunes, but the music files have mysteriously disappeared in my iTunes Media file. Is there a way to recover them? Tried searching and cannot find them.

My playlist appears in itunes, but the music files have mysteriously disappeared from my iTunes Media file. Is there a way to recover them? Tried searching and cannot find them.

This page might help: http://support.creative.com/kb/ShowArticle.aspx?sid=44083
Older Zens don't support AAC, which is the format iTunes uses for songs.
You can convert from AAC to MP3, which every media player under the sun will play. Here's a tutorial: http://reviews.cnet.com/8301-12519_7-10096807-49.html

I just updatet my Iphone 4S to IOS6 and the where a error, and now itunes telling me I need to recover my Iphone to use my Iphone and to recover I will lose all my media files and other files! this is an disaster! What can I do? MY IPHONE DON'T EVEN WORK!

I just updatet my Iphone 4S to IOS6 and the where a error, and now itunes telling me I need to recover my Iphone to use my Iphone and to recover I will lose all my media files and other files! this is an disaster! What can I do?
EVEN MY IPHONE DON'T WORK ANYMORE !! NOO!!

I exactly have the problem. Tried to get help from AT&T and Apple. Still no solution...

LaCie hard drive "disappeared" media files - help???

I am hoping that someone can help guide me through this. Posted already in the FCP forum, but think this one might be more appropriate.
System: I have a brand new 3TB LaCie D2 Quadra drive (format = Mac OS Extended (Journaled) that I am connecting via FW 800 to my iMac27 inch (2009) and my MacBook Pro. The iMac is running on OSX Lion 10.7.4 and the MacBook Pro is running on OSX 10.6.7.
Problem: This morning I backed up about 120G of media files from another drive to LaCie. I saw them transferred onto the LaCie and they were part of a folder named "2012 media files" Then, without warning, the entire folder disappeared and I haven't been able to find it since. The LaCie shows that only 1.37 TB is available which would suggest that the files are still on the drive. But where?
I've read elsewhere on the forum that others have had this problem at times with LaCie (and probably other) drives and that it can be a problem with the catalog that can sometimes be repaired with some sort of disk utility or software like Diskwarrier for Mac. I have not yet purchased DiskWarrior but am a little nervous about using it for fear of damaging files. Can anyone advise what next steps I should take to trouble shoot and whether I need outside help at this point. I am fairly new to resolving these kinds of problems. Oddly, though, this is the second drive IN A WEEK to fail (the other one was a G-Tech Mini 1 TB). So, I'm wondering if my iMac may have some virus causing the problem???
Any help appreciated.
Mo

As in building your own more reliable external backup and storage.
for enclosure examples:
see > OWC OWCMEPQ946QL2K Mercury Elite Pro RAID Ready... in stock at OWC
and > Icy Dock MB662UEAB-2S Dual Bay FireWire 400/800 & USB 2.0 RAID Enclosure Hard Drive
for bare drives:
see > Internal Desktop Hard Drives | WD
or > Barracuda Specs | Seagate
While one large backup drive seems like a good idea, it is not because at some point sooner or later (most of the time sooner) it will let you down.

HT5622 my files are just disappearing I'm so mad right now.

I was working with page yesterday and it just disappeared. And I was working on keynote and saved it in iCloud. Guess what happened, it just vanished. It fling vanishied. What's wrong with this ****

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I just tried to download sons of anarchy season 6 and it went into purchases then just disappeared... Why is it giving me trouble I have a cc on file

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Mavericks - reverting back from:
https://discussions.apple.com/docs/DOC-6162

9810: my media files just disappeared

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