$99 per issue to ask a simple question!!

Apple support is the worst ever! I own an Audio/Video Post Productin studio with over 50K using their equipment and they won`t answer even 1 question. They want $99 per question and find that shameless and unethical! Thanks for the support (NOT) and your company has NO interest in it`s customers obviously. Money grubbing leaches plus terrible managenent to bring customers back to their products! 

stedman1, Thanks for givivng me a much better option! Have worked with Logic for a few years now learning everything pretty well on my own and am the MD of omm.hd av/post prduction. I ran into a wall trying to utilize the mac manual plus the logic community regarding external instrument plug-ins and will contact you soon. Thanks once again for your help to musicians like us!  Mike

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    [https-host1_FQDN]: warning: CORE3283: stderr: at com.sun.identity.sm.ServiceSchemaManager.(ServiceSchemaManager.java:67)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.am.util.AMClientDetector.getServiceSchemaManager(AMClientDetector.java:219)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.am.util.AMClientDetector.(AMClientDetector.java:94)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.sun.mobile.filter.AMLController.init(AMLController.java:85)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.ApplicationFilterConfig.getFilter(ApplicationFilterConfig.java:262)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.ApplicationFilterConfig.setFilterDef(ApplicationFilterConfig.java:322)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.ApplicationFilterConfig.(ApplicationFilterConfig.java:120)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.StandardContext.filterStart(StandardContext.java:3271)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.StandardContext.start(StandardContext.java:3747)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.ias.web.WebModule.start(WebModule.java:251)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.StandardHost.start(StandardHost.java:652)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:355)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.startup.Embedded.start(Embedded.java:995)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.ias.web.WebContainer.start(WebContainer.java:431)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.ias.web.WebContainer.startInstance(WebContainer.java:500)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.ias.server.J2EERunner.confPostInit(J2EERunner.java:161)
    [https-host1_FQDN]: failure: WebModule[amserver]: WEB2783: Servlet /amserver threw load() exception
    [https-host1_FQDN]: javax.servlet.ServletException: WEB2778: Servlet.init() for servlet LoginLogoutMapping threw exception
    [https-host1_FQDN]: at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:949)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:813)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3478)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardContext.start(StandardContext.java:3760)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebModule.start(WebModule.java:251)
    [https-host1_FQDN]: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardHost.start(StandardHost.java:652)
    [https-host1_FQDN]: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:355)
    [https-host1_FQDN]: at org.apache.catalina.startup.Embedded.start(Embedded.java:995)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebContainer.start(WebContainer.java:431)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebContainer.startInstance(WebContainer.java:500)
    [https-host1_FQDN]: at com.iplanet.ias.server.J2EERunner.confPostInit(J2EERunner.java:161)
    [https-host1_FQDN]: ----- Root Cause -----
    [https-host1_FQDN]: java.lang.NullPointerException
    [https-host1_FQDN]: at com.sun.identity.authentication.UI.LoginLogoutMapping.init(LoginLogoutMapping.java:71)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:921)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:813)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3478)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardContext.start(StandardContext.java:3760)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebModule.start(WebModule.java:251)
    [https-host1_FQDN]: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardHost.start(StandardHost.java:652)
    [https-host1_FQDN]: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:355)
    [https-host1_FQDN]: at org.apache.catalina.startup.Embedded.start(Embedded.java:995)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebContainer.start(WebContainer.java:431)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebContainer.startInstance(WebContainer.java:500)
    [https-host1_FQDN]: at com.iplanet.ias.server.J2EERunner.confPostInit(J2EERunner.java:161)
    [https-host1_FQDN]:
    [https-host1_FQDN]: info: HTTP3072: [LS ls1] http://host1_FQDN:58080 [i]ready to accept requests
    [https-host1_FQDN]: startup: server started successfully
    Success!
    The server https-host1_FQDN has started up.
    The server infact, didn't start up (nothing even listening on 58080).
    However, if AMConfig.properties is left as it originally was, and only serverconfig.xml files were changed as mentioned above, web servers started fine, and things worked all okay. (Alright, except for some glitches when viewed in /amconsole. If /amserver/console is accessed, all is good. Can this mean that all is still not well? I am not sure).
    So far so good. Now comes the sad part. When the same is done on Solaris 9, things dont work. You continue to get the above error, OR the following error, and the web server will refuse to start:
    Differences in Solaris and Windows are as follows:
    1. Windows hosts have 1 IP and hostname. Solaris hosts have 3 IPs and hostnames (for DS, DPS, and webserver).
    No other difference from an architectural perspective.
    Any help / insight on why the above is not working (and why the hell does the documentation seem so sketchy / insecure / incorrect).
    Thanks a bunch!

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