990XA-GD55 - USB bluetooth adapter becomes unrecognised if left plugged in

Hello all, I just bought and set up my new MSI 990XA-GD55 (bios 11.2) with an AMD FX-4100 3.6 GHz and I'm having a really weird problem with my usb bluetooth adapter. If I plug it in after Windows 7 (Pro 64-bit) is loaded it's recognized, installs drivers, etc. and works fine, but if I leave it plugged in and restart the machine the next time Windows loads up it shows as unrecognized until I unplug it and reinsert.
The same bluetooth adapter has been used on my old computer and worked fine attached to an internal usb header cable (which is what I'd like to do with this one). Any ideas?

Quote from: Panther57 on 23-February-12, 06:27:58
https://forum-en.msi.com/index.php?topic=38822.0 Posting guide information, so we can help better.
Did windows do an 'auto' driver install? You might need to go to the manufacturers website for the specific driver package. If only a generic driver is installed, it can make the bluetooth unit do what you are experiencing.
AMD FX-4100 3.60GHz
MSI 990XA-GD55, bios v22.2
G.SKILL (2 x 4GB) DDR3 F3-17000CL11D-8GBSR
EVGA Nvidia Ge-Force 460 GTX 1 GB RAM
Hitachi 2 TB SATA III, 5400rpm (GPT formatted)
LG Blu-ray RW SATA
Intel Wifi Link 1000 bgn (Mini Pci-E to Pci-e adapter)
Corsair 600Watt PSU (+12V@40A)
Windows 7 Professional sp1 x64
It did do an auto driver install, but it's not just a generic driver. It shows up as an ASUS bluetooth adapter and it works when you plug it in while Windows is running, but when you restart with it plugged it it won't work anymore.
Quote from: Henry on 23-February-12, 07:30:21
Was that in a home built PC or something like a Dell or Sony?
Home built
Quote from: Fredrik on 23-February-12, 07:46:06
Which is the oldest, the motherboard or the Windows installation?
They're both the same age, this is a freshly built system. This was the first thing I noticed when I completed Windows setup.

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Take a look to this links:
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This question was solved.
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I suggest joining the Enterprise Buisness forum and posting your query there.
Your HP Z230 Workstation is a business class HP product and not than a consumer class device. This is the HP Consumer support forum.
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Message was edited by: cptscruffy

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Hello all,
I have a notebook (Dell Studio 1555) with an internal bluetooth adapter (dell 370, if I remember correctly), that I'm unable to set up in Gnome 3.10.
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[adamdagan@admdgn ~]$ lsusb
Bus 008 Device 004: ID 0781:74e5 SanDisk Corp.
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 002: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse (M-BT58)
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 003: ID 0c45:63ea Microdia
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
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Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
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[ 17.706430] Bluetooth: Core ver 2.16
[ 17.706452] Bluetooth: HCI device and connection manager initialized
[ 17.706463] Bluetooth: HCI socket layer initialized
[ 17.706466] Bluetooth: L2CAP socket layer initialized
[ 17.706472] Bluetooth: SCO socket layer initialized
[ 17.889299] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 17.889313] Bluetooth: BNEP socket layer initialized
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Active: active (running) since Sun 2013-11-03 23:10:49 IST; 10h ago
Docs: man:bluetoothd(8)
Main PID: 487 (bluetoothd)
Status: "Running"
CGroup: /system.slice/bluetooth.service
└─487 /usr/lib/bluetooth/bluetoothd
Nov 03 23:10:49 admdgn bluetoothd[487]: Bluetooth daemon 5.10
Nov 03 23:10:49 admdgn systemd[1]: Started Bluetooth service.
Nov 03 23:10:49 admdgn bluetoothd[487]: Starting SDP server
Nov 03 23:10:50 admdgn bluetoothd[487]: Bluetooth management interface 1.3 initialized
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Devices:
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Thanks, Adam.
Last edited by adam777 (2013-11-21 08:32:51)

Hi adam,
I'm running 64bit Arch on a Studio 1557 with an integrated usb bluetooth adapter (BCM2046).
In 2011 I had the very same problem you describe and got it fixed. Let me explain:
The bluetooth adapter has 2 modes of operation: HID mode and HCI mode.
In HID mode, it presents itself as a keyboard/mouse input device (in your case 413c:815[8/7]).
This allows you to use e.g. a bluetooth mouse that has been paired earlier - even if your OS doesn't support bluetooth.
In HCI mode, the device presents itself as a regular bluetooth adapter which can be used by your bluetooth stack (e.g. bluez) - that's what we want.
The problem back in 2011 was, that my adapter would default to HID mode and to switch it to HCI mode I had to use the 'hid2hci' tool (now part of bluez-utils).
For some time now bluez ships a udev rule which takes care of switching modes so everything worked flawlessly.
A couple of weeks ago, however, the problem resurfaced and I haven't found a fix yet.
I noticed that the udev rule isn't triggered anymore and running hid2hci (/lib/udev/hid2hci) manually doesn't work either (gives an error saying 'unable to handle [devpath]').
The only way to use the bluetooth adapter in arch for me is to boot Windows inside a Virtual machine, attach the USB touchpad device (the HID proxy) and let Windows switch it to HCI mode.
This, however, only lasts until I reboot/resume from standby.
I believe this regression was caused by a package upgrade, since an older arch installation I had lying around still recogniced the adapter while an up-to-date installation wouldn't.
Unfortunately, said lecacy installation is now gone and downgrading arch to a point before the regression doesn't seem feasible.
Any suggestions are more than welcome!
So long,
rev
Last edited by revinary (2013-11-05 11:45:56)

990XA-GD55 - USB bluetooth adapter becomes unrecognised if left plugged in

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