9930 No Longer Recognized in Windows Explorer (7) - USB Mode missing from Options on Connection with PC

Blackberry Bold 9930
Verizon
OS - 7.1.0 Bundle 2705
Blackberry Desktop Software Version - 7.1.0.41
PC - Windows 7
I have a problem which recently surfaced when connecting my 9930 to my PC. In the past, when I have connected my PC, I have gotten three options (1) Charge Only (2) Media Synch (3) USB Drive. Several days ago, when I connected the 9930 to my PC the USB Drive option no longer shows up. I have always been able to see my Blackberry and the 32GB MicroSD card in contains in Windows Explorer; however, now, it does not show up. If I double click on Computer in Windows Explorer, I see two Removable Disks - E: and F:. When you double click on them, you get the message "Insert Removable Disk." I have ensure that Media Card Support in checked under Storage in Options. I have done a reset. I have pulled the battery. I have uninstalled the Blackberry Desktop Software and reinstalled it - all to no avail. I have also connected this device to two other Windows 7 PCs and it doesn’t show up on either PC. It encounters an error while trying to down load drivers on of which pertains to MTB drivers. I have also gone into Device Manager and uninstalled the drivers associated with the 9930 and reinstalled them. Nothing has worked. I have removed the microsd card and replaced it. I have upgraded the BB OS to the most current version. If anyone has any ideas to pursue, I would appreciate their insight.

Hey Panthus,
You have covered alot by testing with a new media card and with a different PC, I would suggest backing up and doing a clean reload of the BlackBerry device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320
Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry Technical Support Services for further review and support.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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