9iASAgent fails after computer name change

Hi,
I has 9iAS and 8i installed and working on one machine. Then I had to change the server name including the domain etc. Now the 9iASAgent service fails at reboot and would not run afterward. Any remedies to this problems ???
KI

Hi,
We are looking into this issue. In the mean time deactivate the license before modifying any of the system information.
If you are facing the activation issue, please contact [email protected] with OrderId & Serial#
Thanks,
M7 Support

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  • Computer Name changed to MINWINPC

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    I know this is an old thread but a new patch is causing the same issue MS13-098. The only Microsoft submission I have found is in Japanese and is translated as follows:
    Phenomenon
      In Windows Server 2008 or Windows Vista, you might not be able to log an error appears to apply the new update the following programs, if you try to log on after the restart. •  MS12-024 (KB2653956)
    •  MS13-098 (KB2893294)
     Error message displayed is as follows.
     Incorrect password or user name
      Back to the top | feedback
    Collapse image  Cause
      This behavior occurs when you apply the update KB2653956 in the state of some data is damaged following registry key, or does not exist.
     HKEY_LOCAL_MACHINE \ SCHEMA \ wcm :/ / Microsoft-Windows-CoreOS? ...
     Any string will contain the part of the ... Note:.  Also, make sure to load the SystemRoot% \ system32 \ SMI \ Store \ Machine \ SCHEMA.DAT file% if the HKEY_LOCAL_MACHINE \ SCHEMA does not exist.
     When you apply the update of KB2653956 in the state where the registry key is not present, the value of the following registry is changed to MINWINPC, logon will not be able to.
    •  HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ ComputerName \ ActiveComputerName
    •  HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ ComputerName \ ComputerName
      Back to the top | feedback
    Collapse image  Solution
      If this occurs, change to the correct computer name the value of the ComputerName registry and ActiveComputerName start in safe mode, has been mentioned above, and then restart.
      Back to the top | feedback
    Collapse image  Workaround
      To prevent this phenomenon occurs, you download and run the System Update Readiness Tool from the following KB.
     http://support.microsoft.com/kb/947821
     By performing the system update Preparation tool registry that is described in Section Symptoms are repaired.
     If the repair is made, starting with log Recreated missing key as the following WinDir% \ Logs \ CBS \ CheckSUR.log file% is recorded.
     Recreated missing key:? Wcm :/ / Microsoft-Windows-CoreOS ... \ metadata \ elements \ ComputerName
     In addition, regardless of the presence or absence of entry damaged Microsoft-Windows-CoreOS, you can set the value of the ComputerName key in this tool.  For this reason, the following log is recorded in the CheckSUR.log.
     Recreated value: @ _type.
     Recreated value: @ dataOnly.
     Recreated value: @ default.
     Recreated value: @ description.
     Recreated value: @ displayName.
     Recreated value: @ handler.
     Recreated value: @ legacyName.
     Recreated value: @ legacyType.
     Recreated value: @ migrate.
     Recreated value: @ scope.
     Recreated value: @ xsd: type.
      Back to the top | feedback
     Note: This is a "FAST PUBLISH" article created directly from within the Microsoft support organization.  It contains information in response to emerging issues are listed.  As a result of the speed of information provided may be typographical
    errors are included in the article, you might be revised at any time without prior notice.  For other considerations, and use conditions
     Please refer to.
      Back to the top | feedback
    Collapse image  Property
      December 11, 2013 - Revision: - Last Review: 2901584: 4.0 Document Number
      This document that was written about products for.
    •  Windows Vista Business
    •  Windows Vista Business 64-bit edition
    •  Windows Vista Enterprise
    •  Windows Vista Enterprise 64-bit edition
    •  Windows Vista Home Basic
    •  Windows Vista Home Basic 64-bit edition
    •  Windows Vista Home Premium
    •  Windows Vista Home Premium 64-bit edition
    •  Windows Vista Starter
    •  Windows Vista Ultimate
    •  Windows Vista Ultimate 64-bit edition
    •  Windows Server 2008 Datacenter
    •  Windows Server 2008 Datacenter without Hyper-V
    •  Windows Server 2008 Enterprise
    •  Windows Server 2008 Enterprise without Hyper-V
    •  Windows Server 2008 for Itanium-Based Systems
    •  Windows Server 2008 Foundation
    •  Windows Server 2008 Standard
    •  Windows Server 2008 Standard without Hyper-V
    •  Windows Web Server 2008
    •  Windows HPC Server 2008
    •  Windows Essential Business Server 2008
    Hopefully Microsoft will get this on the MS13-098 Bulletin immediately which they are always slow doing.

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