A app on my apple acct that is not mine & I can not get rid of it
a app on my apple acct that is not mine & I can not get rid of it
As you didn't answer the question we have to assume that someone else loaded that app onto your machine. If that is the case they will have to tell you what ID details they used to do that. By using those same details you can update it if necessary.
But it would appear you want to be rid of it and while you can remove the app itself from your machine by deleting it, you can't remove its trace from your purchase records. I believe that would apply even if you edited your appleID and chose another one. Future downloads could be made and updates accessed by the new account but the old records would remain.
Similar Messages
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Update in my Mac App Store. It is Angry Birds for Mac. Not my app and the Apple ID that it is registered to is not mine. Can't Delete it. Any ideas
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
I have purchased an app and then I decided to delete it...but still apple is charging monthly...how can I get rid of this...
It sounds as if you purchased the app, but you also purchased some subscription within the app. You say "Apple is charging monthly", but it's probably the app writer that is charging you monthly for some subscription you purchased within the app. Contact the app vendor and tell them you want to stop the subscription.
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This is a Question: I have one random Apple ID that comes up only when I'm trying to access Apps or iTunes. I have another Apple ID with a password that works just fine for everything else. I do not have a password for this random id. How can I get rid of it? I can't perform updates is the big issue.
Jonathan:This seems to make a lot of sense. My only follow up question is: will I have any trouble getting iTunes and
Apps back?
Will apple charge me? I really can't remember clearly, but it seems to me that iTunes and Apps were present on the
iPad2 that was given to me as a gift, but I could be mistaken.
If I am all clear for getting those two stores back with an easy selection, then I will use your solution.
Have a great season, my friend- this was driving me nuts! Thank you so much!
Dianep -
Why are there ads in games that I have purchased? Can I get rid of these ads?
Why are there ads in my games that I have purchased. How do I get rid of the ads?
The developer participates in the ad program to provide income, usually in exchange for offering the application for free or at a low price. Some developers offer an ad-free version of the app at a higher price, so you might look for that possibility. If they only offer a single version, though, then you're stuck with the ads, though you can urge the developer to offer an ad-free version as well.
Regards. -
Since I updated to ios5.0.1 I have had a red number one on the settings app like there is something that needs to be done. I have tried to turn everything off in settings and gone through everything one by one but cannot get rid of it.
Any ideas?I have the same red number 1 on my settings app after the 5.0.1 update
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see aboveWelcome to the Apple Support Communities
You have turned on VoiceOver. To turn VoiceOver off, open System Preferences > Accesibility > VoiceOver and turn VoiceOver off -
In the App Store on my iPad and iPhone the updates screen has gone squiffy.
When I have updates pending they say open on the button and not install. When I click it, it opens the app instead of installing the update and the badges for the updates will not go away.susanfromrichmond hill wrote:
I got a warning that I was going to lose all my content including content and I am assuming the paid for Apps that I have.
Yes. When you do a restore, it will erase everything that is currently on your iphone and put everything you had from your last backup back onto your iphone. BTW, you could always redownload your paid apps for free.
Was trying to figure out if there is a way to delete individual apps from the iPhone.?
To delete individual apps, hold onto the icon until it wiggle. You should see an "x" on the top. Just hit the "x", You cannot, however, delete apps that Apple put on the iphone. Those apps will not have an "x". -
I am continually knocked off of draw something while trying to play. I also have a game that when they sent it back to me, it was frozen at the point where it shows them guessing my drawing. It lets me watch my drawing but shows the wrong letters available and the wrong word in the spaces. The right word was wedgie but the word guessed is candy and the remaining available letters are a,d,q,v,y,y,z.
go to the appstore and make sure that there are no new updates for Drawsomething.
If that is fine, double tap the home button and remove every app you see in that area. (hold your finger on the recent apps area that just came up and then remove every app from that area.
Now try to go to DrawSomething.
If that didn't do it:
Now go to where you have draw something and remove it from your ipad (hold down the icon until it all of them start to wiggle and hit the X on Draw something.
Now go back to the App Store and redownload draw something.
See if that doesn't help. -
I was recently asked for a password for an email on the App store. The email was very old and was one that was hacked so I removed it from my email list. Now I have no record of the account, its password or security questions, and obviously I can't receive email on the account. How can I eliminate this account. I may have already divulged ninfo to this address that could get into the hands of a hacker.
Email size limits are imposed by mail providers, not the operating system. They usually vary in the 20-25 MB range.
The limit is for an individual email plus any attachments it may have. The only way to release that email message is to reduce the size of the attachment if you can do so. The limitation itself is from your email provider so there isn't anything you can do to change the limit. -
Is there a way to edit numbers and addresses on Find Friends? I have been trying to fix a problem with my daughters iphone mobile number listed on my iphone. It brought up a number I believe she used for a social site but won't let me enter her actual mobile number. I contact her through her iphone using her phone number.
If the phone is offline there is no way to track it or send a message to it. You can place it in lost mode to lock it and send it a message (see http://help.apple.com/icloud/#/mmfc0f0165), but this will not take place until the phone goes back online, if it ever does. If it does, you will get an email informing you.
You might want to read this: http://support.apple.com/kb/HT5668. -
I upgraded this mail account but did not take the time to read some of the changes that where not there before. it automaticly incerts it's search engine, it will not go away, that is, it will split the paige ... I like the mail part, but I hate the bar and search engine .... plus all it's advertisments. just want the simple FireFox page. can do all I need from there.
Please provide the exact wording of messages, or of urls without leaving out letters or adding spaces.
try these to see if they match:
How to remove My Start Toolbar From, Firefox. I managed it on IE8 but not Firefox | Firefox Support Forum | Firefox Help
* https://support.mozilla.com/en-US/questions/860323
I deleted the Incredimail toolbar in Add and Remove Programs but it is still there. Please help. | Firefox Support Forum | Firefox Help
*https://support.mozilla.com/en-US/questions/801866
''To fix home page...''
Type '''about:home''' into the location bar, and if that is what you want for a home page then
# Tools ("Alt + T") > Options > General
# When Firefox starts: Show my home Page
# Click on "Restore to default"
You can have any page you want for a home page, if you have another page in mind, see
* https://support.mozilla.com/kb/How%20to%20set%20the%20home%20page -
I am having trouble understanding my ipad going to the app store it comes up with a greyed out page withe a bright centre for installing a program i do not want
How can I get rid of this? it is bugging me
HerbetteI'm not exactly sure what you are seeing and what is happening, but try closing the App Store app, and then reset the iPad. See if that takes you out of that screen and allows you to navigate freely again.
Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the App Store app and then swipe "up" on the app preview thumbnail to close it.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.
The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.
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On my iPhone I see my friend's Apple ID when I want to update my Apps and can't seem to login with my own. What's wrong? How can I get rid off my friend's ID and login with my own when I want to update or download apps? I went to Itunes Store in Setting and checked if my ID was still there, and it is so I have no idea what's wrong.
lol_maker wrote:
Just used her MacBook to unlock my iPhone as I was away from home. So she backuped my phone and restored it to allow the unlock to work. That's all.
I'm still not clear about what you mean about unlocking your phone. Normally, "unlocking" means entering the password if the phone is locked, which you should be able to do from the phone itself. If you want more help with this, you really need to take the time to furnish all the relevant details.
I have a MacBook Pro, and yes when I connect my iPhone on it it shows up in the devices list.
When you do that & click on the iPhone in the list, then click on the "Apps" tab at the top, do you see the apps you can't update listed there? If you click on the "Store" menu item does it show near the bottom that you are logged in with your own Apple ID?
As wjosten said, it sounds like one way or another, the apps you cannot update were obtained using your friend's Apple ID. You need to delete them from your phone & try buying them again. If they were in fact paid for with your own Apple ID you won't have to pay again; otherwise you will.
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