A Big Thank You too Apple, and Advance Electronics.

This is a thank you first to Apple, for designing such a great laptop, and secondly to the tech's at my local Apple Tech Shop, Advance Electronics, especially Scott.
About a week ago, an Apple Laptop users worst nightmare happened to me.
And it was my own fault.
I split a FULL cup of three cream, three sugar coffee on the top of my MacBook Pro. I won't go into how; I know I am a GIANT IDIOT for ever allowing this to happen, and I literally felt physically ill after doing this.
So, I spill this Extra Large cup of Tim Horton's finest directly on the keyboard of my MBP. The screen automatically goes blank. It has powered down. I leap into action.
I flip the MBP upside down, allowing most of the liquid to drain, while yanking the Magsafe (did I mention I love this connector?) and popping the battery.
Keeping the MBP upside down, I look for a tool small enough to open the RAM door; no luck.
I call the local tech shop. They have no Mac Techs there on the weekend, but they do have some other talented techs. I have no choice, I need immediate action or my poor MBP is doomed.
I bring it to the Tech shop. They make no promises, warn me that by having a non-Apple Certified tech work on it, my warranty is void; I am not deterred; spilling coffee on it has already voided the warranty, and I have nothing to lose at this point.
One week later I have my MBP back. They had to replace the keyboard (can you imagine trying to clean that sucker out?) and the topcase. That's it. everything else is in working order.
No doubt my own fast action had something to do with this, but without the design and build quality from Apple, and the skill of the first tech to work on my MBP, Scott, I would have a very expensive hunk of scrap right now, instead of my beloved MBP.
Thanks Scott and Apple.
Apple II E, LC 475, 6500 250, B&W G3 350, Wallstreet 266, MacBook Pro 2.0 Mac OS X (10.4.6)

Usually complaints are redirected to this site, but in your case you are very happy but telling the wrong people (we are just users like you) ...
http://www.apple.com/feedback/
Glad to see a happy comment posted.

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A big thank you to the person who said to go to edit/preferences/advance tab. I did that but I could not find my external hard drive which is a passport. I could not find it on my pc or control panel. I know it it there. Help!!!

A big thank you to the person who said to go to edit/preferences/advanced tab. That helped. My external hard drive is a passport. I know I have it , I just can't findit. Not in control panel or desk top. I don't know how they named it. Please help!!!

What Mac OSX version are your running ("iOS" as shown in your profile cannot run on a Mac computer)?

A big THANK YOU to B. NOIR! because...

I just experienced my first "iTunes has encountered an error and needs to close" warning!, when I booted up my machine this morning and tried to launch iTunes. I tried and tried to coax iTunes to open but I wasn't successful! Next, I decided to back up my iTunes library--it' been about two weeks since I last did this and I've purchased a number of new tunes in the meantime, plus I endured the iTunes Plus upgrade in the interim. All of this was worth trying to save!
Then, I tried a few times to launch iTunes, but dang it--iTunes refused to open. Thanks to reading the many helpful posts by b. noir I knew right away Quick Time was probably the culprit. Sure enough--I tried to open Quicktime independently and it caused an error.
I solved my problem by opening my Add/Remove Programs folder and "changing" (i.e. repairing) Quicktime. (I first tried to do this with my Norton program active and the fixes failed! The next time I tried, I turned off my virus protection and my firewall, then things seemed to work correctly.)
However, please know that I did have to reboot my computer before the corrections took effect!
Now, all is well and iTunes works fine again!
Anyway, this is a big shoutout to b. noir for helping me find the solution from all of his forum posts. I didn't even have to ask a question in the forums, I already knew what the answer would be! And, it was the correct answer!
Thank you "b. noir" and all of the other helpful volunteers on this site! I would not have known how to solve this problem so quickly otherwise. In fact, I'm sure I would have spent the bulk of this day trying to get iTunes to open.
--Samdogmom

I'm sorry to hear you are having the same problem. Here's one of b. noir's posts about how to fix it:
Re: "iTunes has encountered an error and has to close"
Posted: Jan 23, 2006 8:06 AM in response to: MAJR
well done MAJR!
just a note on the error message "itunes has encountered a problem and needs to close".
there are actually at least three different contexts in which people get this message, and the treatments will differ depending on the context. here's some info on the three most common contexts.
"itunes has encountered a problem ..." when LAUNCHING ITUNES
this is the most common time to see the message. in my experience, 90% of the time this is caused by a broken QuickTime 7.0.x. So the first thing people should check for is whether their Quicktime will launch, or whether it gives them an error message when they try to launch it.
if you get an error message when you try to launch Quicktime, the standard treatment is to swap out your QuickTime. there's actually an Apple KB doc on the problem, although the silly sausages have given the error message incorrectly in the doc (as of the 23 December 2005 revision), which makes it more difficult to find the message when you're searching for it:
iTunes 6 for Windows unexpectedly quits when opened
... that method is pretty servicable in the majority of cases, but it leaves you open to a known complication of a broken Quicktime where people can't uninstall their QT and get an error message citing their QuickTime "uninstall.log". so i usually suggest to people that they try a careful standalone QT 7.0.4 reinstall instead (which gets past the "uninstall.log" error):
download and save a copy of the QT 7.0.4 installer to your hard drive. (run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
known complications of QuickTime reinstalls: the most common (for QT versions 7.0.2 and 7.0.3 and iTunes versions 5.0.0.35 through 6.0.1.3, at least) is an error message citing "Error 0x80040707". in this context (again, the treatments for this error message are context dependent too), the most common cause of the Error 0x80040707 is a snarlup in the QT installation registry entries.
what typically fixes it is the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
use the utility to clear the existing Quicktime entries. then try the careful standalone QT 7.0.4 reinstall again.
other known causes of "itunes has encountered a problem ..." on launch: probably the most common of the rarer causes (if you'll pardon the oxymoron) is a rare weird problem to do with the registry and user accounts on XP machines.
to check for that, first head into your "User Accounts" control panel and create a new user account with full administrative privileges. (there's help documentation on how to do that at the left of the control panel screen.) while you're in that control panel, switch off "Fast User Switching" in your logging-on preferences.
now, log out of the old account and log into the new account. can you get itunes to launch inside the new account?
if itunes does launch inside the new account, then try an experiment (this rules out an ultra-rare "false positive diagnosis" of the registry/user-account thing). use the following technique to share the music from your old account to the new account:
iTunes: How to share music between different accounts on a single computer
if itunes still launches from the new account once you've shared the music from the old account to the new account, then you've got the registry/user-account thing.
fixing the old account might be tricky. we've had mixed success with combinations of complete uninstalls of itunes using the following technique:
Da Gopha: Stepwise clean uninstallation of iTunes
... followed by application of a Registry repair program such as RegCleaner or Registry Fix. failing that, it might be worth just "moving house" to the new account.
(there are other even rarer causes of this message on launch ... if you believe you've got one of those, best to start your own thread and explicitly explain as best as you can what the behavior is and what steps you've already taken to try to resolve the issue.
"itunes has encountered a problem ..." when IMPORTING A CD
in iTunes versions 4.9 through 6.0.1.3 this was most commonly caused by a hyperthreading problem on PCs with dual cores and dual processors. on those versions of iTunes, the workaround was to set the itunes affinity to a single core/processor. (Otto42 is our authority on that topic.) but the bug has been fixed in iTunes 6.0.2:
iTunes for Windows quits unexpectedly importing CDs on a dual-processor or dual-core computer
"itunes has encountered a problem ..." when PLUGGING IN AN IPOD
the most mysterious of the three main classes. there doesn't seem to be a common cause of this one (or at least it hasn't been clearly identified yet).
probably the first things to check up on are:
iTunes for Windows may unexpectedly quit when syncing folders of pictures with iPod
... but if no joy there, this is probably the best next port of call:
Troubleshooting an unexpected quit or restart of Windows, iTunes, or QuickTime
love, b
gateway, p4 Windows XP 20gb b&w ipod (mauve) 20gb color ipod (attractive beast) Report this post
If this doesn't help you, try to search the forums for other helpful advice--check out the Quicktime forums too. Otherwise, try to ask b. noir directly for help. He's very responsive!

Thank you to Apple Authorized Service Provider!

Mar 23, 2006 8:29 PM
- capturing video from a DV cam
Powerbook G4 crashed while using iMovie
- Logical reason –No clue!
- Symptoms- No display, kbd not active, cd/dvd drive not working- nothing works and hence not able to do any kind of troubleshooting
- Packed up for repairs
Mar 25, 2006 9.20 A.M
- Sent the PB to AASP in South Africa from Zambia
- Diagnosed and got repaired within one day
- Logic board replaced!
Suggested logical cause – component failure
Why – Do not know!
Mar 27, 2006 4..00 P.M
- PowerBook back in my hand and working fine
- Full warranty covered
My personal comment; GREAT AASP SERVICE
A big Thank you goes to Craig and Matthew at
Johannesburg-AASP
Thank you also to Tuttle, a Brody & all other cool Mac users on this cool apple forum.
Keep up the good work.
Subi
G4 PowerBook Mac OS X (10.4.2) 17-inch, 1.67 GHz

Wow, Subi! That's as good as service gets. Glad it worked out so well for you!

Hello, my sister her macbook pro cannot connect to our wireless internet. My imac however can, so the problem has to do with her laptop. We were wondering how we could solve this problem? Thank you very much in advance!

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We did that, but it just doesn't seem to be able to connect. So basically we tried to connect to our network and insert the password, but afterwards it does nothing. Weird thing is also that the network symbol (top right of the screen) says that it has been connected, but when I go look at the system preferences --> network, it states that it has not been connected

A great big thank you!

Hey everyone,
I just received the 50th order of the Arch Linux Handbook, a print version of the Beginner's Guide in the wiki. That's 50 copies in less than a month! I was hoping to sell 20 copies in six months, so I am shocked at the purchases and wanted to give everyone a great big thank you for supporting Arch. You all are truly the best community any distro could ask for.
Dusty

I'll be placing my order for a copy next month Dusty.
I would have placed it this month but there are a few schwag items I just can't live without first !
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When I oppen the internet, I want this to be made by Mozilla Firefox, not by Internet Explorer how it made now. I want to know the steps for this setting. I have installed windows X. Thank you very much in advance!P

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I'm disabled cognitively; please where do I download Google for my iPad and the flash for videos sent me? Thank you! apple!

Hi Apple iPad,
I am disabled physically and cognitively.
I want to download Google Chrome on my iPad as well the flash for my receiving videos on Facebook, etc.
I was receiving Facebook videos from friends globally, without issue when for the past 3 days or so, facebook states I need a Flash player to view videos.
Please would you be so kind as to assist me further? I would like direct links to download both applications.
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% MHONA International
<Email Edited by Host>

You can download Chrome from the app store. There is no 'Flash Player' for iOS. There never has been and there never will be. Adobe has terminated all efforts to develop mobile flash.

Trying to get face time, thank you to zion and matthew

thank you so much zion, i have a 2ghz intel core 2 duo, so i will try to get the snow leopard, cause all i want is the face time....so do you think i can still get it. thank you matthew too...this is the first time i am doing this so i have a hard time replying to your answers which i really appreciate...

You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Thank you (again) Apple!

I've been using an aluminum G4 Powerbook for the last 4 years, and just received my new 24" (3.06 Ghz. iMac.
Wow!
What pleased me most on day one was the setup process. Knowing that I'd want to transfer a lot of files from the laptop to the new iMac, so I started the laptop up in "Target mode" and then turned on the new iMac for the first time. At the prompt, ("Transfer files from another computer?") I simply clicked twice to start that process. When finished, the iMac started up with all of my apps, files, and settings just where they should be, which makes it the easiest setup I've ever had with a new computer. Two clicks! How easy can you get?
Since I've been using an external hard drive and "Time Machine" on my laptop, I simply plugged that drive into the new iMac, and everything continued on, as if there was no change. Nice.
And... What this huge monitor is doing for my graphics work is making me very happy. No more squinting, and of course, much faster.
Thank you, to the whole Apple team.

I too have just made the upgrade from an Al Powerbook to the 24" 3.06. So far with the system and Leopard - no problems and an easy transfer. I am very impressed with it. I'd been cruising these boards for a few weeks prior to my purchase and was a little concerned with all the discussions on random shutdowns, warble-ly right speakers, dead pixels, overheating, too hot upper left corners, airport not working after 10.5.3, power supply cable not soldered enough, PRAM, and on and on... But, I'm loving it. Absolutely no problems over its first couple days.
Now on the Mighty Mouse... - not exactly a fan, but it works. If I can't get used to it (touchy side buttons, spastic scroll wheel on zooming google maps) its easy change to a different one if I can't deal.
Still looking forward to Boot Camp. We'll see how that goes.

Big Thank You

I just wanted to say without this forum I would not have a working computer. I have worked in the computer field for 7 years and built countless systems. Imagine my surprise when I recently built a system based on a Prescott and learned that building a PC is not as straightforward as I though. I had three seperate issues that you guys helped me with, and I can confirm some issues with the prescott. My PC is built on the 880 Neo
1st issue-PC would not boot, so after browsing the forums I found that my power supply was way inadequate (250 watt CompUSA power suppy). After reading about PSU I went to a Antec true power 430, no worries. At least now my PC would boot to hang after Post
2nd issue-Would not boot off of floppy or CD. Prescott CPU would not allow me to boot, so I took machine to work and swapped out a P4 Northwood and flashed Bios to 1.4. After flash I was finally able to install OS
3rd issue- After looking on here I learned to get rid of CoreCenter and get speedfan. At that point I learned my PC was going to like 52-55 C at idle. I then applied another layer of Artic Paste, and then just to be sure I added a case fan. Now my machine idles ate 44 C and maxes to 61 C under load.
Thanks to you guys I got all of my issues sorted out and machine is working, and I must say I am very satisfied with my prescott. Thank you for all of you help, and for those that have problems it is possible to get answers here without even posting a question, just use the search function.
And I can confirm that 1.4 Bios or better is needed to run a Prescott. Here are my specs. very powerful machine
Antec case
Antec Tru Power 430 PSU
2.8 GHZ Prescott
880 Neo MB
280 GB Seagate HD space (80 Gig, 200 Gig)
1 GB Kingston memory

Hi,
As Danny said........ And thank you taking time to reply/post here.
OK upgrade BIOS too 1.7......... You will not be disappointed.......better POST and faster USB hardware detect times.....
Oh and write down BIOS settings before you update......then you can just set again as in 1.4 bios......
Del

THANK YOU Don Archibald and a brody

Now that I know how to post a message i will thank Don Archibald for teaching me how to do so. I would also like to thank a brody for instructing me on how to find the solution/download so that my imac lets me use 1.3.5 usb mass storage.Apple Discussions rules!
Thank You

I just got this iMac from a friend, and I have never in my life owned one, or ever used one. I know it has OS9, and the girl who has it before has the interent connection set up as dial up.. but I have cable. I hook everything up the way it goes but I can't get it to recognize my high speed internet. It keeps bringing up the dial up settings. How do I get it to delete the dial up stuff and run my cable internet?
I dont know. Mac OS 9.0.x

A thank you to Apple

I just installed iOS 5.1
Thank you Apple for removing the totally harmless and extremely useful IconProject's shortcuts. I bet that it was really annoying for you to have people harmlessly customize their phones in ways that you did not predict.
Also, thank you very much for removing the newsstand hide feature (don't say that it was a bug. If anything, it's now that the thing is bugged). Because, well, you know what's best for me. Thank you for looking after me.
Lastly, an honest thank you for making my choices easier. My next phone will be an android.

You are not addressing Apple, this is user to user technical forum of users just just like you. If you would like to send your feedback directly to Apple you can do so via this link http://www.apple.com/feedback/iphone.html

A Big Thank You too Apple, and Advance Electronics.

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