A black border and semi circle have appeared on my screen of my iPhone 5. It wasn't there this morning it just appeared now a yellow tinge has appeared around the semi circle and sometimes I get a line going across my screen which then disappears
A black border and semi circle have appeared on my screen of my iPhone 5. It wasn't there this morning it just appeared now a yellow tinge has appeared around the semi circle and sometimes I get a line going across my screen which then disappears
Did you already try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data by resetting, but it can cure some glitches after installing new software or apps.
If this does not work, set it up as new device, explained here:
http://support.apple.com/kb/HT4137
If still no luck, get it serviced by Apple or visit an Authorized Apple Service Provider next to your place and let them have a look at your device.
Similar Messages
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Greetings this evening, I just purchased an iphone 5s and want to transfer some of my itunes from my mac running 10.6.7 to my new iphone 5s.I downloaded version 11.1 from the itunes website,restarted my computer but it wont recoginize the new 11.1 version which it tells me I need to sync songs from mac to 5S.Even though I downloaded version11.1 it still says I'm running version 10? How can I get my itunes from my mac onto my new phone and have them in itunes on the phone? Love my music! Thank You !
You have to update to 10.6.8 first.
Then, if your machine qualifies, this explains how to get Mavericks:
http://www.apple.com/osx/
This explains whether your machine is capable of Mavericks installation:
http://support.apple.com/kb/HT5842 -
I've downloaded iOS 7 on my iPad 2 and after a couple of hours I've got black, white and blurred lines going across my screen and I cannot use my iPad 2 at all, can't see anything or do anythingg on it. Can anybody help?
bigsavz wrote:
To be honest I don't need a lot of people commenting on this. I need Apple to comment ...
This is a user-to-user forum. Apple does not respond to posts here. You can give Apple your feedback on the Feedback page:
http://www.apple.com/feedback
They don't respond directly there, either. And once you post something here, people will comment as they see fit, regardless of what you originally hoped for. That's just the way it is with a public forum.
Try Groove for iPad. People seem to think it's a great replacement to the previous music app. -
All I have on my I pod touch is a white screen with multicolored lines going across screen. What do I need to do. I can't use I tunes because it says I have to have passcode and can't get screen to come up. I have already tried holding both keys down.
- See if placing the iPod in Recovery mode will allow a restore.. It bypasses the passcode (and erases the iPod)
- Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
Help - Mail is not sending or receiving any e-mails . Connectivity Doctor is showing green lights.Have rebooted but same issue - just a circle continually going around the Sent mailbox and 2 e-mails waiting in Outbox.
Is your web browser working normally?
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I have my my original itunes on my old computer that doesnt accept CD's anymore and My new computer has some of the old songs and some new songs. How do I get all my old content on the new computer and still keep the new content? I also have a few different ipods and I want to have all the songs on all of them but it wont let me. I have read millions of the help articles and still cant figure it out. When I plug one ipod in it says it is going to delete all the old info to sync and cant just add the songs? Frustrated please help!!
Copy everything from the old computer or your backup copy of your old computer, to your new one.
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My daughter has downloaded free games from the App Store and I have been charged in excess of £200 and I don't know why has anyone had the same issue and if so how did you get your money back
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
To help avoid future transgressions set the Restrictions for In-App Purchases...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213 -
Somehow my wife has ended up with some of my apps on her iPhone, and I have some of her apps on my iPhone. So, when I update apps on my phone, some of them ask me for her apple ID password. How do I get her apps off my phone.
Do you guys use the same computer with itunes on it? And the best way to get them off is to go into the Setting>Itunes & App Store and sign out of her appleid if it's listed there. Also just delete all of the apps from her appleid off your phone.
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When I scroll up or down on my screen, black and grey lines run across my screen and next to the scroll bar. How do it fix it?
it is possible that zoom maybe enabled i think double taping with three fingers should disable it.
or you can go into settings>general> assessability> zoom and turn it off.
hope this helps -
I have an older Sony digital camcorder, and I am having trouble importing the movie files. Sometimes I get the audio in iTunes without the picture. I have a Pinnacle Dazzle interface. What am I doing wrong. Is there a way to skip the dazzle device?
Chances are the pinnacle is producing .avi files or MPEFG1/2 streams - iTunes may know how to decode the audio but not the video. Download Handbrake and try running the Pinnacle files through it and adding to iTunes - use Universal format unless you have a specific device in mind.
Keep copies of the originals.
Another option might be to try to install Perian. Can't remember if the Apple MPEG2 plugin allows MPEG2 to be played in iTunes.
AC -
please help my iphone 4s has gone into the lost mode and i cant re-activate it i dont know what to do. Itunes needs me to put the Simcard pin but i dont have any option for that.
Hello Buzzy78,
Try to put your iPhone in Recovery mode and then Restore it to Factory settings and see if you are able to get into your iPhone.
Recovery Mode : http://support.apple.com/kb/HT1808 -
Using Tiscali Webmail with Firefox 6. If I try and delete an email the Ok and Cancel buttons are disabled and nothing happens, have to use F5 to take me back. IE8 works so is this a compatibility issue?
It appears OP solved the problem: [/questions/874744]
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My mac screen is frozen with white fuzzy lines going across the screen. I shut it off and turn it back on but it still remains white fish lines on the start up screen. I've tried revolting it, it works sometimes but now its stuck at the starting screen. I have been at this for 2 hours to try and fix it but nothing has changed about the screen. What do I do, if I break this computer I'm screwed.
I would post a picture of the screen but I do not know how to do that
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The camera on my iPhone 4 isn't working and hasn't for quite sometime. I have updated the phone to IOS 6 and it hasn't made any difference.
When you use the icon that appears at the bottom of the screen or the camera icon on the main screen all you see is the camera shutter.I have tried to restore the camera and that hasn't made any difference. I have spoken to Apple support and they sent me a support site to check out, but there isn't any specific solution for my problem. Has anyone had a similar problem and is there a solution?Try:
- Reset the iPhone. Nothing will be lost
Reset iPhone: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPhone.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Hello!After I've done my last softwere update I couldn't buy or get any free apps on the apps store.There was an error on my paymant method.I reintrodius my data for the credit card and again error for my credit card.I've changed the credit card and the same.why???????
I have tried all those things I even updated the software to the new iOS system and it still did fix my problem.
What happened is that my garage band looks like it will open then it shuts down.
I have lot of important things on my garage band and I'm afraid that if I uninstall it deleting it then reinstalling it all my work on it will be gone and I can't have that happen.
Everyday I am hoping that when i go to open the app that is will work but it doesn't it gets ready to turn on then it shuts off , the app doesn't even open all the way and turns off.
I really hope I don't have to erase it.
It'll say it's ,lading my songs then it shuts down .
If I waited for the App Store to come up with an update for garage band should I wait till then to update my app so it doesn't get damaged . I don't want to erase it and all my data get erased . I figured if I wait for an update then my garage band will reset itself but won't delete my data. I'm not sure if that will help. Is there anything you or anyone else might know that can help me with this matter ?
Thank you
Simachyahi
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