A brand new query tool is out on beta, we need feedback, so you get a free copy

We at Nob Hill Software are working on a new query tool:
http://www.nobhillsoft.com/MarieAlix.aspx?HeardVia=ptut
You can read all about it on the above web page, but basically, its a very ambitious project to create what we call 'the query tool to end all query tools': everything you ever wanted, desired, dreamed about in a query tool, and then some.
For that, we need people who will download it, use it, tell us what they think, what's good and what's not, and what they would like to see in the future. This program has been going on since winter 2009, and so far we've made plenty of DB users happy - but we could always use more feedback. No catches, no tricks, we will never ask for money or anything - just to know what you want, so we can put it in. When the tool is finally out on production, all those who contributed will have it for free - for life.
If you're interested, just download and start working. Then email us your feedback, which can be anything from a single sentence to entire pages.
Contact us through the site if you have any questions!
Thank You
Nob Hill Software

You at Knob Hill software are spammers.
Rude people posting in violation of the Terms of Service agreement you signed when you got your right to post in this forum.
Why do you think any of us would want to do business with a company that demonstrates a profound lack of professionalism
and a lack of respect for those of us that use these forums?
Something to think about eh?
An apology would be the appropriate thing for your next, and last, post.

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HT1338 Before I bought my new macbook pro in july, the apple store said that I would get a free upgrade to the new software when it was released. where can I go for this?

Before I bought my new macbook pro in july the apple store said that I would get a free software upgrade when it was available (to the new os x...). Where can I go to get this??

Use this form.
(69043)

Just finished update. While in the Tips, why did it tell me I have an old version? Hey there! Looks like you're using an old version of Firefox. Don't miss out on the latest technology & security features. Get the free upgrade in less than a minute.

The top of the screen has an owl like icon & then the following message:
Hey there! Looks like you’re using an old version of Firefox.
Don’t miss out on the latest technology & security features.
Get the free upgrade in less than a minute.

Dear Colbabomb; thankyou for your links.
So far, I looked at your first solution, Revo Uninstaller and it gives you a 30 free trial. Ergo, it will eventually cost money so I'm leery of using those kinds of programs in general, meaning most "free trials" have unwanted strings attached and often are big probs to get rid of later. Perhaps you can assure me that it is easy and very user friendly, before I proceed. And I already ran malwarebytes and it found nothing tho the program still can't be uninstalled. I downloaded Adw Cleaner and during the install, my Norton's security popped up and warned that there were (low risk) threats with two of their "other offers" and i hadn't even actually clicked to agree either of them. Nonetheless, Norton warned me against the "lyrics finder" and "deal ply." In fact, there was a box already with an x in it, saying that you are accepting deal ply if you x on "next." Well, except I unchecked that box before clicking on next, yet when it went to fully install, it still showed that it was adding itself; so, just before the install was 100% completed, I had to abort the whole thing. I really do hope your other suggestions are programs that you personally know that they don't try and trick you. But right now, I would not suggest Adw Cleaner to anyone. I even read the fine print about what they will try and install and how to decline and it still tried sticking stuff on that i believed I had declined. Anyways, i have to leave now, shall pick up later this evening, if my pc is still functioning.

Brand new Nano: screen fade out?

Brand new Nano...the screen will fade to mostly white, however you can still faintly see the icons and it will operate but the whole screen is covered with the fade out effect that normally is confined to the right edge of artist/album/song names that are too long to fit on screen.
It seems to have happened mainly when it was plugged into the MBP USB slot to charge/sync.
Has anyone seen this? Is this a malfunction that warrants return? Is this normal?

yeah, definitely not normal. I find folks describing white screen with the logo and black screens but no one with this "faded" screen. I can faintly see the controls and they will move, but you can hardly use the thing.
it's going back to BestBuy before the return policy expires. This is the first Apple product I've purchased that has failed to live up to it's expected operation. In that it has failed miserably. So, it will be ditched.

I have a brand new IPhone 4G. For the life of me, I can't get the phone to ring. I have been in and out of my settings, have disengaged both silent and vibrate. But when dialing my number from another phone, the call goes direclty into my voice mail

I have a brand new IPhone 4G. I can't get it to ring. I have gone into settings and disengaged vibrate, and have engaged the ring button on side of phone. But everytime I dial my number from a different phone, it doesn't ring. Rather the call goes directly into my voice mailbox (ogm heard immediately); not even one ring! Please advise

Well, if it goes to VM immediately the call isn't reaching your phone, so no wonder it isn't ringing. Do you see a network displayed in the upper left of the screen? Have you activated the phone by connecting to a computer with the latest version of iTunes? Have you called your carrier to make sure they have provisioned it correctly?

Brand new MacBook Air came out of box damaged?

I purchased a new early 2014 13" MacBook Air last week, and I'm already having troubles with it.
I noticed the minute I opened it that there was a small chip on the edge of the laptop near the trackpad and decided to just deal with it cause I thought the genius bar workers might blow me off or accuse me of somehow doing it. Tonight I was working on assignments when I shut the laptop and realised that the screen was very very slightly misaligned on the edges, and then when I flipped it over I found that the bottom casing had lifted on one side near the plastic hinges.
It hasn't left my room and I am very gentle with all my apple products. No one else has touched it, either.
I feel like if I pay $1,400, the product I buy should be pretty flawless?
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Thanks ☺️

You have a 14 day return policy if you purchased the MBA from Apple. If your MBA meets that criteria, return it.
Ciao.

Brand new HP envy lags out the box any help?

Hey guys. So I just bought an HP Envy machine and it's super slow at times loading just about everything. I don't think I deleted anything driver important. The only thing I did delete was some of the apps in windows original start and that game package.
I did do a hp support center scan for new updates and got all those. It has all the requirements to be quick but it's just really sluggish, and, I haven't even messed around with it yet? Could it be classic shell messing with things? Any help would be much
appreciated.

Secsy
One of the biggest causes of freezing in new computers is the mfr's bloatware. Ideally I do a clean install immediately but that may not be an option for you so please upload your event viewer logs
Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file to Onedrive or a file sharing service and put a link to it in your next post
If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem. The
work around is to edit the registry. If you are not comfortable doing this DONT. If you are, backup the key before you do
Press Win+"R" and input regedit
Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"
Wanikiya and Dyami--Team Zigzag

After updating to iOS 5, my Iphone 4 is not reading my SIM Card. I went to ATT and got a brand new SIM Card, and it still hasn't worked. Can you help??

After updating my iphone 4 to iOS 5, it refused to read my att SIM Card. I went to the Apple store (Lennox Mall, Atlanta Georgia) for help, they told me that it was an Att problem, and needed me to get a brand new Sim Card from Att. I went to Att and replaced my SIM Card to a new one. I later returned to the Apple store, but the phone still didn't work. The apple techs blamed the att network, and stated I needed to go home and wait for 24-48 hrs, and retry the att network again, and hopefully the phone will work. The next option they gave me was to pay $200.00 to get a replacement because my phone was out of warranty.
So I basically I have a phone which has never been dropped, not abused, no water damage or what so ever. Prior to my IOS 5 update, it worked perfectly without any problems. Now, that its not working as a result of either Apple's or Att's fault, no one seems to be helping or standing behing their product. Both parties are blaming each other for the problem. Can someone help??

I've seen a number of reports of this on here. In most cases where people took their phones in to the Apple store, they were given a replacement, even if the phone was out of warranty.

My brand new iphone 5 cuts out during calls all the time, doesn't send mt text messages and then when it does it sends them twice?! why?? is it just apple or my network provider? bearing in mind my iphone 4 did exactly the same, so its a new handset sim

Hi,
i have just updated my iphone 4 16gb to an iphone 5 16gb
The iphone 4 had horrific problems, for example: Cutting out on calls, it going silent, me not being able to hear the person i was speaking to and them being able to hear me, and then visa vera.. also the main button at the bottom started to break.. my text messages weren't sending and then when they did they would send several of the same one.. also with mixed messages in them.. some of the texts had been form ages ago and had been deleted anyway and bits of them would re appear in the middle of the text, but only show to the person recieveing the text.
I thought all of this might have been some water damage as i had nearly had it for 2 years... However on Tuesday.. ( 29th Jan) i recieved my new upgrade of the iphone 5.. i was so excited, but then today.. 2 days after recieving it, its starting to do EXACTLY the same things my old phone did... cutting me off, going quiet on the phone, not sending texts, then sending several ones... sending mixed texts. Safe to say i am fuming!!! i am with vodafone and rang them today asking why?! they said it couldnt be my handset as its a new one, couldnt be the sim because thats new too so it must be the area signal.. so she checked for me.. came back to me and said that the signal in my area is perfectly fine....?!?!?! that makes it even worse!!! so i have asked to return it....!! i was going to go with a different provider thinking that it was vodafone??but after looking on here it seems like its apple? i am very disappointed as i love everything else about the phone, but its impossible to have a phone like this! especially when i use it for work too!

My wife is having the same problems as a reciever. She works in a school as a teaching assistant and her teacher sends messages that are mixed with previous texts from ages ago.
Can anyone shed some light on this problem or is it only her and this poster?
2m42s

Why does FF open old website windows from my last on line session, when i start a brand new session after logging out?

1) I went on firefox (ff) this morning and visited a few web sites
2) I logged off (ff) and quit using the I-net
3) later in the morning I logged back on to the I-net using (ff) and it opened the last web site I was looking at in my previous session instead of the regular "home page" I usually get when I open (ff).
4) it is as if (ff) is making the last web site I visited from a prior session, my new home page each subsequent time I log on to the I-net.

Make sure that Firefox is closed properly to avoid opening a possibly crashed session the next time.
Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.org/kb/Firefox+hangs

Not even a month old my brand new iPhone6 hangging, blacking out, restarting on its own...

IPhone6 hangging, restarting and blacking out...

Take it back to the store where you bought it, or preferably to your nearest Apple Store. It is under warranty. They will help you.
Matt

Please help - Brand new X1 Carbon defective out of the box - is this normal? what should I do next?

Hello all,
So, as a loyal Lenovo customer I decided to purchase the X1 Carbon 2nd Gen (non-touch, I5 version).
Last week I finally received it.
Unfortunately, the first thing I noticed was a defective touchpad - very loose, the right bottom corner was not solid
enough and made a weird noise while clicking it. It drove me crazy since I am used to the top build quality the Thinkpad series offers.
I took to the local Lenovo service center, they actually replaced it on the spot and it made it better, not great but better. I still think there is something wrong there, since the bottom two "buttons" don't feet and sound as good as the upper ones.
But that I can tolarate.
The thing that really pissed me off was this: To me demise, after using the laptop in a dark room I noticed this massive screen bleed :
(apologize for the ling stream of pics, didn't know how to thumbnail them)
My question to you guys, is this okay? is this an acceptable bleed? or should I do whatever it takes to get it repaired/replaced?
I just hope they will know how to handle this here at local center, as from my experience dealing with computer reps here, the local Lenovo agent (which is actually the importer) will not replace it for me (their excuse is that it wasn't bought in this country)
This is amazing, in one year Lenovo has lost it's entire reputation over the 2nd Gen X1 carbon.
Please help me. what should I do?
Thank you very much.

The official method of creating / escalating to a complaint is to call support, with previous call numbers handy, and request the representative to escalate your case to a complaint. They will then create a complaint on your behalf and also be able to inform you about the complaints proceedure.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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PepperonI blog

Bug Search Tool is out of Beta and Fully Available for your use

We are excited to announce the release of Bug Search Tool (BST), the online successor to Bug Toolkit, designed to improve our customers’ effectiveness in network risk management and device troubleshooting.
Bug Search Tool allows partners and customers to search for software bugs based on product, release and keyword– and aggregates key data such as bug details, product, and version. Bug Search Tool reduces the time taken for product/release searches from minutes to seconds over its predecessor Bug Toolkit. The service also has provision to filter bugs based on credentials to provide external and internal bug views for the search input.
Top New Features
Enables input of
Keywords and problem description
Product Identification (PID)
Metadata Framework (MDF) Product Category, Series, Model, Software version and/or version type
Retrieves customer and partner-relevant bug information with a single Bug ID as input
Returns relevant bug summary information with a list of up to 10 Bug IDs as input
Provides access to view the quality ratings provided by customers for the bugs and also add new reviews.
Available Now
This service was developed and refined in close consultation with customers and partners through advisory boards, online forums and other direct communications.
“I just wanted to compliment you on the new Bug Search Tool. It is fantastic. very quick, easy to use and has a well laid out GUI. Thanks for the great work!”
Cisco Customer
Please check out Bug Search Tool on Cisco.com or take the self-guided BST interactive tour and to learn more contact us.
Bug Search team (Christine Woods, Deepika Vijayakumar, Sam Guemple)

Hi Sam,
First off, I wanted to say THANKS to the whole Bug Search team for their
continued hard work in making BST a great online tool!!
I wanted to add a couple of further observations on BST in addition to my
buddy Paolo's initial comments (+5 "P")
- Version choices in Communications Manager and Unity Connection are not honored.
For example, if I go through Voice & Unified> IP Telephony> Unified Communications
Platform> Communications manager> Cisco Unified Communications Manager Version 9.1
There will be 44,535 results (????) then I have to input 9.1 again in the "Releases" box and
I then receive the correct 754 results. So BST is not honoring the original choice of
Cisco Unified Communications Manager Version 9.1. This is the same for all versions as well
as Unity Connection choices.
- IP phone 8900 series bugs are actually all listed under the 6900 series (????). If you
don't know this trick you can never find any bugs related to the 8900 series. These are two distinct
product lines and the bugs should be sorted accordingly.
Cheers!
Rob
"Your life is worth much more than gold."
- Bob Marley

Brand New MBP Retina dropped onto concrete... What would you do?

Feeling like a complete moron right now.
A week ago, I was really pleased to receive my new upgraded Macbook Pro Retina, and had it delivered with a hardcase.
Having found a great padded crumpler bag online, I ordered it and expected it early next week, but in the mean time I've been going to an from work with it in the hardcase, in my backpack.
Today, in possibly the most unfortunate circumstances, the strap on my backpack snapped (new backpack) and my new MBP slammed into the fresh car park floor. The concreate cut through the corner of the bag, and just so typically, into the only corner of the mac the hardcase doesn't provide complete protection. (if only I have put the mac in the backpack the other way round..)
The damage cosmetically, really isn't dreadful, although I'm seriously ****** at myself & the seemingly stupid circumstances. I'm also really worried that I may have internally damaged this £2500 beauty as the fall was from quite some height and the impact seemed so forceful.
I have insurance that covers my all my kit, (cameraman) including my macbook, as well as 3 years applecare.
If anyone is able to offer me any advice on what they would do in this situation I would be really grateful.
Idiotic feeling fool, signing out.
Picture:
http://imgur.com/GPXE8

Report it to your insurance company. Apple Care does not cover accidental damages.

My brand new iPad air has been completely unresponsive and needed to be "hard restarted" twice. What's up with that?

3 days ago, I purchased a new iPad air. I've installed a few apps on it and have generally just been playing with it and figuring out the OS. Yesterday, while trying to wake it up, I noticed the device was completely unresponsive, the screen would not even turn on. I executed a hard restart (held down home and power for 10 sec). That seemed to remedy it for the time being but it just happened again. I'm concerned that this will be a recurring issue and will possibly degenerate into a bigger problem for my new iPad. Is this a known issue? If so is it a hardware or software related problem. Any help would be greatly appreciated. Thanks.

My first reaction is, "Yuck!"
I participated not too long ago in this forum in a discussion about music on web pages. All people with any real experience were pretty much against it, unless there was some control that would allow someone to turn it off and on, with the default being set to "off." And, of course, I don't know how it would play with assistive technolology for blind persons (were I to add sounds to one of my web pages, my sister, who is blind, would kill me, I think).
You would need Ogg Vorbis audio in order for it to be playable in all browsers and I should mention that I had a real nightmare dealing with video on this website because I had not told Apache that Ogg is a supported MIME type. Firefox would not play the Ogg video until I edited the .htaccess file thusly:
AddType audio/ogg .oga
AddType video/ogg .ogv
AddType application/ogg .ogg
I would imagine you would have to do that on any Apache server. Until you did this, your audio might be playable in some browsers and not playable in others, like Firefox.
But be careful to not totally distract people with your audio files. Audio on a website brought up in the workplace is usually a clue to others nearby that the person is not working for the company. The first thing that happens is that the page is immediately closed when audio starts coming out of the speakers.

A brand new query tool is out on beta, we need feedback, so you get a free copy

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