A brand new W540 and the Ultra Dock humms, black out external screen, won't recognize mouse and some
Just received a W540 and an Ultra Dock. Here is my first impressions.
During setup ... tried to connect my speakers directly onto the laptop.... HUMMMMM! (really loud humming sound, until Windows loads ...sounds like a short somewhere ...). Ok, obviously sound is not the main focus of W540.
After a little while... boink! ... and the external screen goes black accompanied with the "Windows detected something disconnect"-sound. No matter what I clicked on the keyboard, or how much a moved the mouse, the external screen wouldn't turn on again. I had to flip up the screen on the laptop, and tada, Windows reported that something connected again, and the external screen turned on again. Turns out that I need to keep the laptop screen open at all times now, and now and then both screens disconnect and connect again. Not completely a showstopper, but somewhat annoying. Ok, how to fix - enter "lenovo ultra dock black screen" in Google and see that a bunch of people have experienced the same thing. After some reading, I found this official support page "LENOVO THINKPAD PRO DOCK AND THINKPAD ULTRA DOCK ARE CAUSING DISPLAY ISSUES ON EXTERNAL MONITORS" (http://support.lenovo.com/us/en/documents/ht081248). Seems to fit my situation perfectly. Just download the fwdphb03.exe program and follow the instructions. But does fwdphb03.exe even start?!? NO!
Just a brief flicker and no application nor instructions to follow. In addition, I am Administrator on my machine. Please make applications that at least attempt to work....
I have an Aten mouse and keyboard switch (KVM) (CS-1784 to be precise), which have been working seamlessly for years on all other machines I have (VMWare images with different Windows versions, Raspberry Pi and Mac). Connecting the KVM with it's mouse and keyboard renders a working keyboard and a dead mouse (remember - switching to one of the other machines renders working keyboard and mouse instantly).... <rant on>pheeew, starting to get a bad feeling here. OBVIOUSLY we have a lot of cool hardware like USB 3 and DisplayPort and what not, but WHAT DOES THAT MATTER, when the Lenovo folks can't program this stuff properly?</rant off>
The W540 comes with a lot of Lenovo software. Much of it is really good and useful. But what happened when you try to log in to Windows? For some reason Lenovo want to inform you that the Num Lock is on when you see the standard login screen. The message something like "Num Lock is on - your password may be entered incorrectly". All in some black background, covering OVER the login field in Windows !!!! Hey, the laptop has a numeric keyboard, I don't need this message. Luckily others again have experience the same thing. At this page http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/New-T540p-numlock-warning-at-login/td-p/142... I get the tip that I need to rename the tpnumlk.exe to something else. Gone was the stupid message.
My advice to Lenovo - don't include stuff that harvest a lot of complaints and that obviously is going to annoy your customers. Even if the machine was one with a small keyboard and no separate numeric keyboard, I would NEVER EVER want to have some ugly black box covering over the standard login field… I can’t even imagine that the developer of this tool, use it (nor like it)! That is exactly why bloatware gets its reputation.
I would of course understand all this if I were talking about cheap machines and some wacko docking station. But I am not.... This is state-of-the-art, 2014, expensive-style laptop from the same manufacturer.
PS! At the end of this session, Lenovo tells me that there is a problem with the powersystem, and that it want to reduce power to sustainable levels....
can you connect the device in _*recovery mode*_ ?
JGG
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