A "Briefcase" icon before the Apple Logo?!
Hi
I had Windows XP installed on my MBP for a few months, then when I no longer needed it I uninstalled it using Bootcamp
My MBP is working fine, however since uninstalling Windows XP, when I switch the computer on, just a split second before the Apple Logo appears, what looks like a Briefcase?! appears in place of the Apple Logo, and then quickly dissapears to be replaced by the aforementioned Apple Logo. Any idea what this might be, it's not a forwarning of dire things to come is it?
Thanks
A.L.I
Open System Preferences and select the Startup Disk pref. Locate your startup volume in the icon list and select it. Click on the Restart button. This should solve the problem.
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? just before the apple logo at start up
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No. Simply go into your System Preferences and select 'Start-up Disc'. Then make sure that your hard drive is the one selected to startup from.
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? in Folder - Appears briefly before the apple logo appears
hi there.
I'm not sure if this is a Macbook thing or an OS X thing. ....I'll try here in the MacBook forum first, & see how I get on.
This has just started in the past few days. Everytime I start my MacBook, I get the folder with a question mark appearing just for a second or two before the apple logo appears.
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As this is only appearing for a second or two, should I be particularly concerned about this?
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So I booted from the install DVD. Repaired the disk, but this didn't find any errors.
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Macbook Pro BIOS requires at least 1 minute before the Apple logo appears and Chime sounds.
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My guess is some kind of EFI/BIOS problem, but I can't find any other examples of this problem and have no idea how I might fix.When in OS X go into System Preferences and Select Startup Disk. Then select the OS X entry, even though you are in OS X, and reboot.
Some times the hardware gets confused as to which OS to boot and figuring it out can take some time. Once you select the OS X partition as the OS to boot to it should startup faster.
If not then you have some other problem that I am not familiar with.
You might also want to do a SMC reset, Google for the instructions found on the Apple KB site. -
IMac (Mid 2007) hangs at startup before the Apple logo comes up
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My ipad air is stuck between the spinning icon and the apple logo.
I cannot turn it off and when I reset it, it does the same thing. If I try to connect it to Itunes it tells me I need to enter my passcode, but I can't get to the passcode screen. What else can I do?
krouse0811 wrote:
What else can I do?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
NOTE:
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
Hey
I don't know if my mac book air is frozen, but the screen is gray with the apple logo in the middle of the gray screen, with the 'booting' icon turning round and round. I have switched it off fron both the power and power button on the computer, it goes off, when I put it on, same screen comes on again. Help Please!Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 4
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 5
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 6
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 7
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 8
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 9
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 10
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Step 11
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I have an older 8GB black iPod Touch (no bluetooth) no longer supported by tech. It is "locked" in restore mode. When I do a 2 button reset I can get the Apple logo but then it pops back to the synch cord-and-music disc icon indicative of restore. Any advice?
Hello honeycrisp70,
For that error, check out the article below for additional troubleshooting to get it sorted out. If it continues then you may need to contact Apple support.
Resolve iOS update and restore errors
http://support.apple.com/en-us/TS3694
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Regards,
-Norm G. -
my ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?
Try connecting the iPod Touch to your computer and restore it. http://support.apple.com/kb/HT1414
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I really need help this has happend 5 hours ago and the ipod os still showing the apple logo and the buffering icon below it!
It re booted several times till now.
Need help fast!- I suspect that he went to Settings>General>Reset>Erase all content and settings. For 1G or 2G iPod that can take hours and it will likely stall out if not connected to a charging source.
Try the following:
- A reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- The connect to computer and try to restore via iTunes.
- Id something is still showing onthe screen, disconnect from computer/charging source and let the battery fully drain. After charging for an hour, Try the reset and restore.
- If you can turn the iPod off, se if placing the iPod in recovery mode and then restore. For recovey mode:
iPhone and iPod touch: Unable to update or restore -
I have an older iPod that no longer shows up in iTunes or appears to be charging. When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point. Is it dead for good?
If it is otherwise working, you can change the battery. If you want to do it yourself, you can buy the part on eBay and other online sources. Just make sure you know the type of iPod you have so that you get the right part.
http://support.apple.com/kb/HT1353
There are online guides, including the ones on this web site
http://www.ifixit.com/Device/iPod
(Note: Most replacement batteries come with plastic/nylon tools seen in the guides.)
You can also have a repair business do the work.
If it is just the battery, if you do a Reset (using the Menu and Select buttons) while it is connect to your computer, I think it should still be recognized by iTunes. -
IS MY IPOD DEAD?!?!?!?!?
I think I have the previous iPod Classic with a black glossy front and I am pretty sure it is glass at the front. My problem is that the
iPod does not turn on. Every time I attempt to turn it on it shows the Apple logo then a small icon showing a sad face with a
warning sign along with the Apple support website. At the same time I can hear the internal mechanics which is also very loud. I have attempted
to charge it as well as connecting it to itunes but no success. Could you please help?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
what do i do when i go to charge my ipod and the apple logo shows up instead of the low-battery icon?
Try resetting.
Press and hold the On/Off Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. -
My ipod touch 4g won't turn on, even if i reset it. If i reset it it just brings up the apple logo for about 10-15 minutes, flashes white, then repeats the before mentioned. Has anyone else had this problem and/or know how to fix it?
Did you try to connect in recovery mode to restore your ipod? iPhone and iPod touch: Unable to restore
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My iPod is stuck on the startup screen, showing just the apple logo. Has anyone had this problem before? If yes, then how did you solve it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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