A broken Zen Touch reset button???

has anyone heard of this before? they are telling me to send it in with $40...which is a little steep i think. just wondering if anyone else had this happen to them. thank you.

hasn't been a year but it is after 3 months. the button won't even push in anymore. i am getting nothing and it's doing nothing like when it use to work. luckily it's not locked up right now or i'd be screwed.

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PETITION: Change Zen Touch "Random" button functionali

I've heard alot of people mention this and thought it might be a good idea to make our voices heard (we might as well make use of all the time creative is taking to release the firmware!).
Basically I'm sick and tired of the random button. Sometimes I have the zen touch in my pocket and accidently press the random button and away goes my entire custom playlist, its so annoying especially when I haven't saved the playlist. It happens at least two times everyday while I'm on my way to college, I nearly broke down in tears the last time it happened. Yes I can use the hold switch, but I frequently switch tracks and its a joke having to hold/un-hold/hold/un-hold/hold constantly. Also, the remote is a rip-off so theres no going there!
OK, my proposal is this:
a) Single press - Zen Touch switches between normal and shuffle mode.
b) 3 second press - Zen Touch loads up entire music library in shuffle mode.
I'm 99.5% sure this is possible via firmware update, so please Creative, put me out of my misery!!!Message Edited by titaniumx3 on 05-05-2005 07:7 AM

I'd like to throw my $0.02 in. I completely agree that the RANDOM button's functionality should be changed. I don't use it because, upon pressing, it loads my ENTIRE library into the shuffle playlist. The problem is that I don't just carry music on my Zen Touch. I have audio books and audio dramas. Each audio drama is broken up into 8 to 20+ tracks. So, with the current RANDOM button functionality, it would work this way:
===============================================
(LOADS ENTIRE LIBRARY AND SETS MODE TO SHUFFLE)
Plays a Massi've Attack song
Plays an Incubus song
Plays Track 3 of the Doctor Who audio drama "Chimes of Midnight"
Plays a 939 episode of the Shadow radio play (which is 30 minutes long)
Plays a Cure song
Plays a reading from "The Dark Tower Book 4: Wizard and Glass"
Plays a Beastie Boys song
Plays a Strokes song
Plays Track from the Doctor Who audio "Scherzo"
etc....
===============================================
Clearly, this isn't a realistic way to shuffle audio. It works great if you use your Zen Touch for PURELY music. But I don't. I'd rather see the RANDOM button toggle between NORMAL and SHUFFLE modes, but not load any audio tracks to playlist. In fact, that was my first thought when I bought the Zen Touch of how the button works. Currently, for me, it's a pain.

Solved Zen Touch unresponsive buttons problem, USB still dosen't work tho

2 months after my Zen Touch was dropped and the buttons became unresponsi've, I finally figured out the solution and it works beautifully now.
Unfortunately the USB still doesn't work and I was wondering if anyone might know whats causing that?
My guess is damage to the board itself, which in that case I won't be able to fix it ;_;
Any suggestions would be appreciated.

Couldn't figure out how to text in that last reply...sorry
Seems to be a common problem with these. How did you get the buttons to respond? Do you know of a place that does repairs?

Zen Touch Random Button Sugges

Others have wished the "random" button on the Zen Touch just played a randomized "selected music" list, rather than everything on the player as it does now. My ideal suggestion would be to make this button function something like the FFWD button; push it to randomized selected music or push and hold to randomize the whole dri've. The way it is now is not very useful for me, since I have a few thousand tracks on the player. Way too big a playlist to "randomize".

<I'm not sure if I understand what you're talking about, but when add music to a selection list, I can play only those songs in the play list on random/shuffle. Just set your player to shuffle and add music to selection, >
The idea of the dedicated "random" button was quick access to the "shuffle" function without going through the menu system (same as dedicated volume controls, etc.). Yes, everyone knows you can chage the play mode to shuffle and that will shuffle the "selected music". To do this requires several menu steps, however. Bumping the random button by mistake (the way it is set up by Creative now) causes your entire Zen to shuffle EVERYTHING. This takes, in my opinion, a positi've feature of the player and turns it into a negati've. I think pressing the button should toggle "random" in selected music only. This would be convenient and I think this is probably more in line with what was intended for this button to begin with. If you really want to shuffle your whole library (why?), you could press and hold the button.
It is not a huge deal, because there is a way to get the same thing done using the menu system, but then why have a dedicated button at all?

Zen Touch is frozen, won't shut off, doesn't reset, e

I just bought my Zen Touch about a month ago. All has been going great until this morning when I found the screen frozen in shut-down mode. I reset it - but when it boots itself back up, none of the buttons work, I can't shut it off, etc. Basically, the entire thing is frozen! I'm really disappointed as I heard so many great things about Creative and I spent a lot of money on this product.
Can anyone help me with this? I'm not that tech-savvy and need any assistance! Thanks.

Right, first download the latest firmware from the site, or even if you have already done it, it may be corruipted.
You'll need to go into Recovery Mode. Hopefully its the same with all players:
Get a pin and put it into reset while holding the power button in the power direction and wait a few seconds. Then take the pin out, still holding the power down. After its booted up, the Recvoery mode will appear.
Now go to Reload firmware or something similar, and start the downloaded program up on the PC. When it says to do so, connect it up using USB, and select Update, even if it warns about it being the same one.
(Hopefully you won't have to format, as you do on some players before updating )
After that, it should rebuild. Then go into Recovery Mode again, and run a Disk Cleanup to check there aren't any errors on the disk.
Hopefully, all should be okay again then!
Good luck with it

Reset button - Creative Zen To

When I push the reset button on my Creative Zen Touch, nothing happens. It seems like the button has been "pushed" too far into the player, and now it's stuck? I can't feel any resistance (I don't know what to call it) when I stick the sharp object in there, it's just free space.
Does anyone know what to do?
(I tried to search for a thread like this but I couldn't find anything; I apologize if there already is a thread)

There isnt a reset button you just put aaa battery in it, or just upload the firmware. How long have you had it's

Zen Touch button prob

The buttons on my Zen aren't working when I press them, the odd thing is the touchpad and the on/off button work fine its just the others/main ones that stuff up

Try reset first:
Insert a paper clip into the Reset hole on the lower left side of the player. If that doesn't work go to rescue/recovery mode:
Creative Zen Firewire / USB 2.0 / Zen NX / Zen Xtra / Zen Touch
Ensure that the Jukebox Zen is turned off.
Hold down the Play/Pause button and insert a paper clip into the Reset hole on the Jukebox Zen.
Remove the paper clip from the Reset hole.
The Jukebox Zen will enter the Recovery (Rescue) Mode (release the play/pause button) and the following options will be displayed:
).Clean Up (Performs a disk scan on the players harddisk)
2).Format All (Formats the players harddisk - Note: all contents will be lost)
3).Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Jukebox Zen)
4).Reboot (Reboots the device).

Zen Touch and more: disappointed with Creative's Broken Promi

Around December I began looking for a digital audio player for myself, and finally concluded that the zen touch would be the perfect player for me. I shied away from the ipod seeing as that EVERONE had one or wanted one simply because it was the thing to get, and I didn?t want to jump onto the bandwagon, and the non-removable battery issue gave me confidence that I was justified in thinking that it was not as great as everyone made it out to be. I read that the Touch had screw to open it up and fpund an online site that sold its batteries, plus coupled with longer battery life and wma capatibility, as well as $80 less!! I figured that the Touch was a surly superior over the ipod. When I received the player, and still now, I am satisfied with the touch. I DID have to return it once because my power button was sticking and I could not turn it on and off, but the process of replacing it was smooth and the new one works fine.
In fact, I was so pleased with Creative?s products and service that I bought my girlfriend a Muvo TX FM for valentine?s day, seeing it also as superior to any other flash dri've player I could find, and later bought one for myself for when I work out and also to save and transfer files. I loved the players and how media source could simply organize all my players, and it was a real swell music player as well, while I looked down on Apple as a no good sell-by-trend company with inaccessible batteries and flash players without even a screen, and all other competitors either were or less quality or more money. Now, however, my confidence in Creative has significantly diminished. This started with the promise of new firmware to give MTF support, fit equalizer settings, fix the broken customizable starting screens, napster on the go support?ect?ect?ect?which has been promised almost as long as I have had my player but not deli'vered. Don?t get me wrong, I love the touch without this firmware, but the fact that they promised it, even gave a time frame, and then pushed it aside for micro firmware, design and advertisement of new players, and set more unmet dates really irritates me.
The next thing to happen, Well actually not happen, was the release of the micro photo. Creative promised it sometime around June and it is now almost august and there is still not even a word as to a possible release date, although there is plenty of advertisement of the new neon players, the zen, and the renamed muvo zen nano?s. I had promised my girlfriend a micro photo for her birthday in june, and we were both disappointed to find that is was not available. The thrid thing that happened was the cracking of the casing and display screen on my girlfriend?s muvo. Now she does now throw thing thing around, in fact it spends most of the day in her pocket book, so this came as a surprise to both of us. We were upset to find out that creative would not replace the player.
Finally, Apple has released their new 20gb photo ipod with podcasts for the same price as their older 4th generation version, and this actually caught my attention. I have been full against apple since my digital audio player browsing in December, but this one had me warming up to them. The podcasts were a wonderful new feature as well as the color screens. I was so impressed that I visited the apple website to get more information. To my surprise I also discovered that the previous $00 battery replacement plan had actually GONE DOWN!! to $59. Now I don?t recall creative even having such a plan, and have heard somewhere that they would charge one $00 for a new battery. Seeing all this I began a mad search on cnet through the digital audio players from all companies to find one that offered all that this new ipod, and I was dismayed to find none at all, and I was instantly converted. I bought my girlfriend the ipod for her birthday instead of the photo for $270, $50 more than my touch but with more and better features and I happened to remember a price of $350 mentioned for the micro photo. From what I can see Apple is a company that ACTUALLY CARES AND LISTENDS to the wants of its customers. Not to be bashing Creative here, but I will simply state that from what I have seen and experienced, Creative has been deaf its customer's simplest requests.

AkaiRo wrote:
Let's be realistic, the vast majority of people who have DAPs are NOT using them to preview pictures. Color screen savers? Why? It's just an extra drain on the battery and besides, just how often does someone look at the screen when they aren't making selections/adjustments?
Absolutely. A colour screen is a novelty and nothing more. I'm sure that a very small percentage are using the iPod Photo to its full abilities.
As for Creative making a Zen Micro Photo (or Zen 20GB Photo), I would also have to ask why do it if the player cannot operate as a plug and play storage device (no drivers needed). It's gimmicky, and while that may sell, it will force Creative into a dangerous game of trying to gain marketshare while dealing with profit margins that will be dictated by Apple's response to such products if Creative does release them.
Agreed also. Without correct integration this player will go nowhere.
The last I heard the one gimmick pushed by the iPod Photo crowd, Album Art, wasn't going to be supported either.
While I'm definitely not happy that Creative appears to have "effecti'vely" abandoned the ZTouch and Nomad Zen Xtra, I would prefer that they focus on getting one family of players in the 20GB and up range into every market they play in. Right now, my own personal choice would be to get the Zen Sleek out into every market, as this would help them streamline their product stable and make a stronger effort to take marketshare away from Apple. This is a war and someone has to be the point man. We may not like taking the first rounds, but if it helps beat the enemy, perhaps it really is for the greater good.
They certainly need to push the advantage, which means pushing alliances with music stores, and making that firmware light years ahead of the iPod.
Also there needs to be some world strategy here. We're seeing the Sleek on the European Store, but where is it elsewhere, and why no comment about it's Same goes for the Zen Micro TravelDock. Creative regions need to work together better, along with better stock control

Zen X-fi cannot be turned on and reset button is useless

Hi, I, ve been using my new zen x-fi 8gb for almost a month, i've tried transffered any media files and the player was working ok. however, today my player does not want to start at all and i tried pressing the reset button but nothing happen. i also tried to connect it to my PC (XP SP2), and all i heard was the blip sound from my PC, but my PC does not detect my mp3 player nor my player turned on. I've tried to connect it to the back usb port, plug it to ps2 and wii usb port, but still does not work.
additional information:
. i fully recharged the player last night
2. i tried half connect my headphone to the playe, and i still hear a hissing noise from the player when i tried to turn the power on, but still nothing appear
3. i just tried the tips that required to press and hold play button, press the reset and slide the power button, but didn't work
thanks for the help, i really need every suggestion
Message Edited by dewa_botak on 06-2-2009 09:2 PMMessage Edited by dewa_botak on 06-2-2009 09:3 PM

Your screen may be broken? Its still inder a one year warranty.

Zen touch button iss

Recently, I believe my zen touch got stepped on and since then the buttons on the front have been extremely difficult to press. The usual click doesn't suffice; they have to be pushed down hard to get any response. However, while facing downward, less effort is required; it seems to me that the button contacts have receded. The power and volume buttons on the side are fine, but curiously, the reset button worked once after the incident and now no longer works at all; I can't see anything in there so I don't know what the issue with that is. All my data/music is fine, and is backed up anyway, and it still plays music perfectly as long as I push the play button hard enough. I don't think I am within the three-month window anymore even if this wasn't a case of accident/misuse; what are my options to fix this? I'm just looking for ideas other than buying a whole new player.

Creative will repair it for a cost, but you might find the repair is a significant proportion of the cost of a new player. Contact support and see if you can get an exact idea of the repair cost.

My home button is broken ipod touch 5th generation and wont open and itunes wont recognize it

my home button is broken ipod touch 5th generation and wont open and itunes wont recognize it

Turn on without Home/Power Button

I just reset my computer How do i get the music from my Creative Zen Touch onto my computer aga

Hi, I just had to reset my computer and i lost all my music... how do i get the music from my Creative Zen Touch onto my computer so i can listen to music again on my computer?

itsVASH,
Basically you do the reverse of how you got it onto the player to begin with. You will open up mediasource, select the Zen Touch in the left hand source window, select PC Music Library on the right hand side. Select your songs and press the arrow pointing to the right.
Jeremy

Inactive (or broken) reset button on my Ze

Hello! I recently tried using the recovery tool on my zen V to diagnose any issues. The player had been charging on the computer for some time but was not being recognized by the computer itself (not unusual). So when I tried to use the recovery tool, it obviously said there was no player connected and thus couldn't continue the diagnosis. That is fine and dandy but the problems now are much much worse... After that, I tried removing it and re-plugging it in. The player was detected but not recognized by the computer (strange, I've used it on this computer before). I wasn't overly concerned yet but then the player itself started acting strangely --> freezing while "restoring library". I used the reset button and went to the recovery mode to reboot the player. The player rebooted successfully and restarted the song it had cutoff when the battery died. I tried going to other menus and then the player froze again. Once again, I used the reset button to get into recovery mode and tried to re-boot. It once again froze when trying to restore the library... so I tried the reset button yet again. Finally it loaded, started playing the song again and when I tried switching the menu, it froze YET again! Now, my reset button will not work and it is stuck with the screen on, sitting in the menu section. Does anyone have any suggestions as to what I can do I've owned the player for < year.

Mark,
Is the web interface simply not loading or do you not have the password? Your DHCP range does not matter unless there is another device on the network that is currently assigned 192.168.1.254. If that is the case you will have trouble accessing the web UI. It is usually easiest to plug ONLY a PC and the switch together and assign a static IP to the PC:
IP Address: 192.168.1.200
Subnet Mask: 255.255.255.0
Default Gateway: None
DNS Servers: None
This will allow you to access the switch without interference from other network devices. Remember to change the PC back to DHCP when you are done. If you do in fact have an IP conflict you should also change the switch to a different static IP.
You can also access the switch using a console cable. You can check the settings and see if the web interface has been disabled or you can reset the password in case you lost it. Check the Admin Guide for details:
http://www.cisco.com/en/US/docs/switches/lan/csbms/sf30x_sg30x/administration_guide/78-19308-01.pdf
Let us know if you have any other questions.
- Marty

Buttons on Zen Touch performing the wrong funct

I've had this problem for a while now on my Zen Touch, where often times when I push the Menu button it acts as if I pressed the Random button instead. At first I though it might have to with the proximity of the buttons to each other, but the other day I hit the Rewind/Back a Track button and it initiated Random mode. Anyone else have this problem or know of any solutions?

I also have the same problem. Is there a fix for this?

Broken reset button covered by warranty?

Whilst trying to reset up my TC, I've managed to snap the reset button.
I'm guessing this is going to void the warranty, although it didn't seem to give any, and all I did was push it in trying to feel it give any, when snap!
Any ide if this would be covered under warranty?
The trouble is, I can't now seem to get it going again, having tried every combination of restarting the MBP, TC and modem. But the MBP just won't see the TC in Airport Utility, even when connected by ethernet.
The TC is permanently stuck on a flashing amber light, and the sound of either the fan or HD spinning noisily.

Yeah - I'm going to be making an appointment at a Genius Bar in the next few weeks just before we go on holiday to get them to give the MBP a health check, as its been suffering from this :
http://www.hpwebdesign.co.uk/macbook/macbook.html
So will take the TC along as well. Unfortunately I don't have phone support, and wouldn't be able to follow their instructions anyway, what with the reset button being broken.
See what they say anyway - they might have ways and means of doing something.

A broken Zen Touch reset button???

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