A C7280 Photosmart reads print cartridge alignment failed

I have a Photosmart C728 printing blank pages I have exhausted all HP solutions except spending $25 to speak to a person. It still reads "print cartridge alignment failed. See the product documentation for details"!? HELP!

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Hp photosmart plus won't print and alignment failed

HP Photosmart Plus stopped printing without any warning bells/error messages. Changed the black ink cartridge, used the clean and allign tools...alignment failed is the error messge I get and it still won't print.

Hi @jmfmls,
Welcome to the HP Forums!
I noticed that your HP Photosmart Plus will not print and the alignment failed. I am happy to help you with these issues!
For further assistance, I will need to know some more information:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Hope to hear from you soon, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Loaded new cartridge. alignment failed. now cannot print from hardcopy or pc. Office Jet 4500 G510n.

I loaded a color cartridge and started alignment. Alignment failed and disply said will use default values. Now I printer acts like it is printing, but it produces a blank page. This occurs whether I I try to copy from a printed form or or attempt to print from my pc.

This article should help resolve your blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

HP Photosmart D7260 Print Head Alignment Failure

We had a paper jam on this printer and it took some doing to get all the pieces out. Afterward, we could not get the printer to print black ink. We did a printer alignment a few times and each time the alignment failed. The black ink cartridge is fairly new and we use normal, Lb bond white paper in the printer.
Documentation does not lead us to a solution other than continuing to try align the print head.
Thanks in advance for your advice.
JayKapp

Hi Keethers,
Understand that you are having alignment problem with your photosmart 5510 printer.
Let me direct you to the page to assist you with aligning the print head.
Best Regards,
Bryan
*I am an HP employee*
** Please click "Accept as Solution" if it solved your problem, so others can find it **
***Give Kudos to say "Thanks" by clicking on the thumbs up button under my name***

Cartridge alignment failed on C6300

Black did not print after i added a new black ink. The first print came out so light it could not be read unless held just so. I also replaced yellowand photo black. nothing printed. Test page would only show the windows logo in four colors. I soaked the print head (it was caked!) Replaced all inks. Printer routine went through a test page that showed red/bue/ yellow/ and a grey-brown bars across the top. The rest of the page printed in blue and grey while the printer scren showed that it was trying to align the cartridges. Alignment failed...more than four times. Even with my removing the inkd and the peint head.
Am I ready for a new printer??

Hi TallPaul_1,
I see the printer is working, but the colors in the printed output are not the expected colors. It sounds to me like an issue with the printhead itself, but please start with the following document. Printed Colors Are Not the Colors Expected.
If the issue persists, continue with the following document; 'Missing or Failed Printhead' or 'Printhead is Missing, Not Detected, or Not Properly Installed' Mes.... I know that you are not seeing any error messages let alone a missing printhead error, but there are three areas on the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the ink nozzles and the electrical contacts, and the electrical contacts, the solution offered in this document will guide you through steps to clean the printhead.
I would like to say that one of the documents above will resolve the issue, but I can not make such a promise. Please check the warranty status of the printhead. If the printhead is in warranty, call HP. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide. If the printhead warranty has expired, please take a look at the following video. This is a personal recommendation, this solution would not be found in an HP document, but I have seen success with the solution offered. Hot Water Printhead Flush - HP Ink Series Printers with removable Printhead. I propose this solution as a last stitch effort.
I want to ensure we leave no stone unturned! If your quality is still poor, I recommend calling HP regardless of the warranty status. HP might be able to offer you a discount on a newer model, or have something to offer.
If you would like further assistance from me, I will gladly return and provide a helping hand, I would like to see this resolved. Please let me know the outcome of the solutions I have offered, thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP photoSmart 5510 Print head Alignment

I have re and re the print head. Now I am having trouble aligning it as it keeps hitting the right side of the printer and I get a message to power down to avoid damage to printer. Can someone please descript to me how to align print head.
Keethers

Hi Keethers,
Understand that you are having alignment problem with your photosmart 5510 printer.
Let me direct you to the page to assist you with aligning the print head.
Best Regards,
Bryan
*I am an HP employee*
** Please click "Accept as Solution" if it solved your problem, so others can find it **
***Give Kudos to say "Thanks" by clicking on the thumbs up button under my name***

Photosmart C5550 printer cartridge size

Hello,
How do I get my printer to recognize a 74 XL cartridge? While documentation says that the printer supports the 74XL I get an error message to check the black printer cartridge.
Thanks,
grosslf

Hi @RKleinPA,
Welcome to the HP Forums!
I noticed that your HP Photosmart c5550 printer keeps going off-line, and I am happy to help you with your connection issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
If you are using Windows, please try the HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Print Cartridge Alignment

I have just replaced my print cartridges and the printer will not print properly. It attempts to print a test page and all I get is a few lines. It looks nothing like a test page at all. So needless to say when I put that on the screen for the machine to read it, it states there is no test page! After it attempts to read it two or three times it gives up and says its going to use the default settings. With the default settings I'm getting halflines printed or lines totally skipped! I've never had this issue before today. So does anyone know anything about this?

I'll get cartridges tomorrow and let you know what happens.

Photosmart C4280 - "print cartridge missing or not detected"

keep getting that message, have turned off/onprinter, changed cartridges ?? still not responding -- can't print. thanks

Hi @Neil0401 ,
I understand that you are getting the error message that the " Print Cartridge Missing or Not Detected".
I would like to help you out with this issue today.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
I have provided a document with some steps to try to see if that will resolve the issue. Some of the steps you have already tried.
An 'Incompatible Cartridge' or 'Print cartridge is missing, incorrectly installed, or not intended f...
Please call our technical support at 800-474-6836 if the issue persists. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Photosmart c3180 Print Cartridge Cradle stuck on the left side

I have a HP Photosmart c3180. The ink cartridges were installed incorrectly. When I open the front to change the cartridges, the two cartridges do not move over to the right for me to remove and reinstall properly. All paper jams have been cleared. Any help?

Hello brummpa,
Welcome to the HP Forums!
I understand the Deskjet 5150 carriage is stuck on the right hand side and won't move. I will do my best to assist you! Please make sure this printer is plugged into a direct wall, not a surge protector. Next, try performing a hard reset on your printer.
After, performing this reset, I would try manually moving the carriage over to the left side. If this step doesn't work, then please follow this entire HP document on Paper Jam' Error Message Displays on the Computer.
Please post your results!
I worked on behalf of HP.

Cartridge alignment failed!

I have a HP Officejet J5780 All-in-One printer. It was working fine until i ordered the new replacement cartridges online from the HP store. When it came to replace them and use them i started to have difficulty aligning the cartridges.
The error message i keep getting no matter what i try is this:
ERROR: Align Page not Detected!
I have repeatedly have tried over and over .... now i can't print anything. I only had this printer a year and seldom use it!!!
This question was solved.
View Solution.

We had the same problem when we replaced our black cartridge. The answer is that we also had to replace the color cartridge. The alignment page needs to have color and black alignment bars. The alignment page that printed upon replacing the black cartridge had no color on it, and thus was rejected each time by the alignment routine. Once we replaced the color cartridge as well, the alignment page printed with both black and color and the alignment completed.

HP 5510 all in one reads "print cartridge error"

Printer will not reset after I installed new HP black cartridge. I cleaned cartidges and printer heads as per HP instructions,
but same error message remains. Is there a way to reset the printer?

Hello @mainelym , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are running into cartridge errors. I would like to help.
I would recommend removing the ink cartridges, and performing a power reset on the printer.Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then suggest this document on A 'Used or Counterfeit Cartridge Detected' or 'Counterfeit Cartridge Advisory' Message Displays on t...
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

C7280 Brand new printer cartridge problem-

Printer status shows yellow cartridge is good- brand new HP org. just installed. But all the software I try to print with comes up with a message that says... you need to install a yellow cartridge press. .... button to continue to print in black or cancel...
I've cleaned the heads a couple of times.... I've taken out the cartridge an put it back in.....
Help....
This question was solved.
View Solution.

As some programs do work and others dont its most likely not an hardware issue. As wel that printing from a memory chip works as wel proves this. So its most likley a software issue.
On the software disc of the printer find the Folder UTIL, and in there find the folder CCC. In that folder there should be a file called Uninstall_L4.bat (with or without the .bat added to it depending on your computers settings. Run that file and it will remove and cleanup your software. Reinstall it after that and try know.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

Deskjet F4280 - Prints a cartridge Alignment Page every few minutes

My F4280 has decided to printe cartridge alignment pages every time I turn it on or randomly as it just sits there. When I put the alignment page and hit resume (as it tells me to do) it goes throught some internal movement, then sits there for awhile, THEN prints out another chartridge alignment page. Tried reloading software, but problem still them.
This question was solved.
View Solution.

Hello ImJustAvg,
this should help. When another page comes out of the printer, first disconnect it from the computer and then place the page on the scanner and hit resume. After its done reboot the printer to see if it will still print a page. If it keeps doing it check the quality of the page. there must be black on it and at least 1 color. not counting the color in the picture of the printer.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

"Print preset selection failed – restoring previous selection"

Hey, my name is Quin, and I have had a strange problem with InDesign CS5. Suddenly, without warning, or apparant change to my preferences/settings, all my print presets have stopped working. When I attempted to return to them, i get a dialog box that reads "Print preset selection failed. Restoring the previous selection." I'm curious if anyone else has had a problem with the print presets randomly not working. I'm using InDesign CS5 7.0.3 on my MacBook with Mac OS X 10.6.8 and a Brother HL-5340D printer. I thought the print driver might have been corrupt so i deleted and reinstalled it, but to no avail… seems that a number of my print settings are simply unavailable, even if they are still listed.
Anyone have any insight?
Thanks so much,
Quin

Try unplugging and plugging the cables. I would also suggest the you connect the printer to one of the built-in ports rather than a hub, but if you must use a hub, use a powered hub.
Can you delect the printer and print without using a preset? If so, try editing the preset and just reselect the printer.

A C7280 Photosmart reads print cartridge alignment failed

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